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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87.1%
Positive
175
Neutral
5
Negative
21
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user gaylec10
Oklahoma
1 review
1 helpful vote
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August 11th, 2016

I love my resume! I was struggling to re-write my resume and bring it up to date and TopResume did that beautifully. It took about a week and I'm very happy. The process was easy with great results. Thank you!

Date of experience: August 8, 2016

Thumbnail of user terrencej6
Florida
1 review
0 helpful votes
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February 28th, 2016

I was highly satisfied with the TopResume staff and the final product. The cover letter and resume were very professional and their service was great!

Overall, I would recommend this service to other folks needing a high quality resume created.

Date of experience: February 28, 2016

Thumbnail of user bolarinwat
Nigeria
1 review
0 helpful votes
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October 22nd, 2019
Verified purchase

My CV was reviewed in details. I loved it.
The weaknesses in my curriculum vitae were neatly and thoroughly explained. I hope to greatly improve on my CV writing skills. I will be back to get a modified version reviewed.

Date of experience: October 3, 2019

Thumbnail of user gk38
New Jersey
1 review
0 helpful votes
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September 13th, 2016

Had a great experience with TopResume. They worked fast and the resume that was written exceeded expectations. I feel that they really captured in words what I was trying to portray with my experience and successes of my career. Thanks!

Date of experience: September 10, 2016

Thumbnail of user thracyv
New York
2 reviews
0 helpful votes
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September 24th, 2016

Very pleased with the results of my resume, cover letter and Linked In update. Within hours of my updated resume hitting the job boards, I had instant feedback and requests for further discussions. So, overall- great job and great writers.

Date of experience: September 22, 2016

Thumbnail of user jenniferh2342
South Carolina
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

I was undercutting myself in many ways on my resume. After sending my resume and more important information they were able to perfectly showcase who I was as a professional and help me get to better jobs and better pay.

Date of experience: April 28, 2021

Thumbnail of user stephaniec1386
Rhode Island
1 review
0 helpful votes
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April 25th, 2021
Verified purchase

The docs are amazing and I really appreciate the detailed guidelines included outlining the approach and the logic behind recommendations. I am very happy with the drafts and have added in some additional detail that requested through the collaboration process.

Date of experience: April 25, 2021

Thumbnail of user joys435
AE
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Even though I was unhappy with the first writer allocated to writing my resume, the topresume team listened to my concerns and changed the writer who was exceptional and understood my requirements. Please bear in mind you have to tell them exactly what you are looking to achieve with the CV.

Date of experience: February 25, 2022

Thumbnail of user pennyk69
Canada
1 review
0 helpful votes
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November 6th, 2020
Verified purchase

The experience was very pleasant and educational. I was quickly matched with a resume writer and he was open to feedback throughout the process. I am now excited to continue my job search and feel more confident about my chances.

Service
Value
Quality

Date of experience: November 6, 2020

Thumbnail of user davidm532
Massachusetts
1 review
0 helpful votes
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October 20th, 2016

I was never to comfortable with how my resume looked from what I had done to it. I could never writing it with the correct words or structure it in a way to make it look and feel professional. When TopResume finished it, I was extremely happy with not just how they worded it, but also how it was structured. Even the lay out that it now has, is nothing that I would have ever thought of or even considered.

I will alway recommend TopResume to my friends.

Date of experience: October 17, 2016

Thumbnail of user christopherg82
North Carolina
1 review
0 helpful votes
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August 25th, 2017

I was offered to get my resume critiqued by Topresume for free and I said sure why not. I am really glad I did. It didn't take to long for Katie to go over my resume and she was able to give very helpful information about my resume as well as how employers see my resume. I've had a basic resume that I have been using for awhile, but with Katie's advice it opened my eyes on how to make it better and it all made sense. What is even better is that they give you the opportunity to respond back and ask questions that really helps. I have Topresume 5 stars because even as a free service to look over my resume they have helped me to understand what employers are looking at and how I can better my resume to get more responses from better employees that can impact my career and my life.

Date of experience: August 24, 2017

Thumbnail of user mikem481
Michigan
1 review
0 helpful votes
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March 10th, 2017

I had spent weeks tweaking my resume and thought it was perfect. Once I sent it to Top Resume it took it to a whole new level. My writer (John) was great and very easy to work with. If you are in the job market, give Top Resume a chance to make you look better!

Date of experience: March 8, 2017

Thumbnail of user denisep238
Illinois
3 reviews
0 helpful votes
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June 18th, 2019

I was thrilled with the final outcome of my resume and the fact that the writer would send me the rough draft and ask for further information. I gave her the information and she turned it into words that I was unable to. Thank you for assisting me in my quest for a new job!

Date of experience: June 18, 2019

Thumbnail of user brianc171
Colorado
1 review
0 helpful votes
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April 20th, 2017

Had been looking for a new job for a while and sending a lot of resumes out there. I had not taken a resume & cover letter writing class since college so I had just tried to wing it with what I remembered when I found TopResume. They were able to put together a very nice looking and thorough resume and were able to do it quickly. Within a week I received the first draft of my cover letter and resume and when I asked them to make a few minor tweaks they were able to do them and have it back to me within a day.

Date of experience: April 18, 2017

Thumbnail of user fariah1
California
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

I was initially going to work with another gentleman but that fell through and top resume quickly responded and connected me to someone who helped immediately. I absolutely love the service and I am very grateful for Daniel who help me complete my resume. I received feedback from my family and they couldn't stop telling me how professional and organized my resume looked.

Date of experience: February 16, 2021

Thumbnail of user darlenas1
Texas
1 review
0 helpful votes
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December 29th, 2021
Verified purchase

I was skeptical to employ a writer since I've always been confident in doing my own resume. However, this latest job hunting episode, I was not getting the hits I anticipated. I sent my resume to TopResume for a free analysis and was shocked to find out how far off base I was. Namely? It didn't meet the new ATS criteria which explained why no one was calling. They couldn't READ IT. I took a chance and the process was simple, quick but very thorough. By the time I posted it to my job boards? And also with direct companies, I IMMEDIATELY started get interview requests! I was like what? I could have been "this popular and sought after" had I started earlier. My resume was completed on Aug 11,2021. I started a new job Sept 20,2021. No kidding. Everyone was coming out of the woodwork! Including some older companies I'd been trying to get my foot in the door.

PLEASE use this company and don't procrastinate. Love them and has highly referred them to my colleagues.

Date of experience: December 29, 2021

Thumbnail of user lancelotc4
New York
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

My resume review was an excellent experience with Tina. Tina was punctual, courteous, and she answered all my questions very well. She completed all my requested edits promptly and provided valuable information on the resume process. Tina has done an excellent job transforming my resume into a document that reflects my skills and experience. Thank you.

Date of experience: June 23, 2021

Thumbnail of user randolfe
Canada
1 review
1 helpful vote
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July 24th, 2016

My resume writer was very good at writing my new resume with brevity and succinctness without losing the value of my original resume I had written. It was reduced from 4 pages to 2 pages with more active words to market myself with. The turnaround time to address my feedback was remarklebly quick! I am happy with the final product and would highly recommend this service to others! :)

Date of experience: July 22, 2016

Thumbnail of user kathys149
Florida
1 review
0 helpful votes
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January 3rd, 2017

I was very impressed with the work produced by Top Resume. My resume was outdated and boring and they managed to turn it around. My resume now is updated and easy to read. The final product looks very professional, well written and polished. I was quite skeptical but recommend using Top Resume to update your resume.

Date of experience: December 30, 2016

Thumbnail of user lisag878
Oklahoma
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Easy and really pleased with how it turned out. I had little to no edits. I like the way it was reformatted and made my skills really stand out. I am not currently looking for a new position, but glad that it is available for me

Date of experience: February 4, 2020

Thumbnail of user bobp73
New Hampshire
1 review
1 helpful vote
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March 4th, 2017

It started when I got an e-mail offering a free evaluation of my resume. As employers weren't exactly inundating me with job offers, I was skeptical, but figured "why not?" Within 24 hours I got back a spot-on evaluation. My resume was weak and they assertively told me why. So, I ordered the cover letter/resume packet and am I ever glad I did. Within 24 hours, I "met" my writer, Heidi K. She evaluated my documents thoroughly and responded with 9 questions to get to know me better. Four days later, I got the first draft. I just made 3-4 minor changes, which she made with one day. Bottom line: I got an extremely professional MARKETING PIECE-not just a bland recitation of my experiences. I could not be happier. As a bonus, Heidi is a really nice person.

Date of experience: March 2, 2017

Thumbnail of user chaseg10
Texas
1 review
0 helpful votes
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March 9th, 2017

I had the pleasure of having Dominique work on my resume and I couldn't be happier! I have previous recruiting experience so I thought my personal resume was really good, but after Dominique worked on it I was blown away at her work! Looks better, flows better and ultimately I believe companies are responding faster now that I'm sending my new resume! Worth the money!

Date of experience: March 7, 2017

Thumbnail of user margaretr612
Florida
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I recently retired from the Federal Government as a civilian on March 1,2021 with 39 years/9 months and am now looking to work for the private sector. I was struggling with my resume, because it was in a Government format which was to long and extremely wordy. I am extremely please with the help I received with my resume and accompany cover letter. The product, as well as the turn around time was unbelievable.

Date of experience: March 16, 2021

Thumbnail of user caitling6
Illinois
1 review
0 helpful votes
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July 16th, 2016

I was very impressed with the quality of the work that my resume writer produced. He was very interactive, answered all my questions, and produced a resume that not only positions me to be considered for the jobs that I want but also projects a level of professionalism and polish that I could not achieve myself.

Date of experience: July 13, 2016

Thumbnail of user alexk86
Canada
1 review
0 helpful votes
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July 14th, 2016

TopResume has updated my resume to a very professional level - the first email I sent for a new position with my updated resume; I've got an interview and later a job offer.
Starting a new job in a few days thanks to TopResume.
If you're looking for a new opportunity - this is the place to start!

Date of experience: July 12, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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