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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
My experience with TopResume was pleasant. The time for finalizing the products was extended for my convenience. My resume writer was very polite and helpful, and provided me with satisfactory end results. I would recommend this service to others.
Date of experience: December 26, 2016
Very good and friendly personnel. My resume now neat and well presented. My main objective was simple, to make my 7 pages resume to become only 1-2 pages without discounting any of my good qualities, and they delivered it very well.
Date of experience: July 6, 2021
I am a happy client with a beautiful resume from Topresume.com.
A writer did their job carefully and respectfully, with a deep understanding of my needs.
I promise to give a writer my feedback regarding the results of the application of my resume.
Date of experience: September 23, 2021
Their work was very professional. I was extremely pleased with the resume and cover letter. I thought I already had a very strong resume but after using the TopResume service, my resume was greatly improved.
Date of experience: March 14, 2017
My experience using TopResume to re-write my current resume was well worth the money I spent. The resume was done in a very professional manner and I loved the cover letter I received which allows me to use it for various job applications.
Date of experience: March 3, 2020
When I submitted my resume for a review I didn't think there would be any errors. The person who reviewed my resume gave me specific feedback on how I could present my best self. She told me I was showing to much of what I've done and not enough of what I accomplised, and that made perfect sence.
Date of experience: March 18, 2019
Whitney did a great job. My first draft arrived the day she said it would. She was very responsive to my questions and made the appropriate changes in a timely manner. The process was very easy and made the process of writing a resume very easy. Thank you
Date of experience: October 29, 2019
The overall process was very seamless and I did not have any problems. I have submitted the resume to a couple of places to see if I can get any responses. Too early to tell of the results. The. Actual process of getting my new resume was very very pleasant.
Date of experience: June 22, 2021
I am not happy to write this review, as I was really excited to have my resume professionally done! However, I have waited over a month for a draft, and STILL have not received one. I have contacted the company several times, was even promised a draft by Friday, and am STILL waiting for one. They have always responded to my inquiries, however, with 0 results. Recently, I have asked for a refund, so we shall see how this goes. I am seriously disappointed.
Date of experience: June 27, 2016
I was pleased with how fast I got feedback for my resume. I agreed with the suggestions and they were very polite how they word it. I look forward to making the changes and getting my resume out there!
Date of experience: February 28, 2018
I couldn't go wrong by submitting my resume to TopResume.com The outcome was fantastic exactly what I needed to land my dream job. The structure and wording was so much better than my old one. Thank you guys!
Date of experience: May 17, 2017
Kash was easy to work with and very communicative. I am pleased with the content and layout of my resume. I could not have created such a professional resume without TopResume.
I needed to add on additional services and they were very receptive and timely.
It was listed as a top resource by Forbes.
Date of experience: October 19, 2023
Thank you for your feedback! We're glad to hear that working with Kash was a positive experience and that you're pleased with your resume's content and layout. If you require any more services or have further requests, feel free to reach out. We're here to assist you!
The process was easy and I really appreciated the flow of communication. I never felt rushed and I enjoyed the back and forth from my representative. He was knowledgeable and did a nice job.
Highly rated online.
Date of experience: November 24, 2023
Hi Ken,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
I am very happy with my resume from TopResume. The service was fairly priced and I am happy with the work done by the TopResume writer. I especially appreciated the questionnaire that helped narrow in on what I wanted my resume to reflect and focus on.
Date of experience: September 7, 2021
I was a little hesitant about paying for my resume to be updated. I am working but I am a consultant so I wanted to update my resume to ready for my next adventure. I would have to say that I was very pleased how it turn out. It was very professionally done. I'm ready to begin my search for a new position and looking forward to see if my resume will really make difference. Will keep you posted.
Date of experience: October 26, 2016
This was my first time using a resume writing service, and I was very pleased with the process and the result. The response time was timely, and the final product was exactly what I needed to move my job search forward.
Date of experience: August 22, 2017
TopResume did a fantastic rework of my resume. The writer redid my resume in ways I had not considered and was able to work in experience I thought was irrelevant to my current job search. I was very pleased with the outcome. Also, the turn around time was fairly quick. All my concerns and inquiries were addressed promptly. I highly recommend TopResume.
Date of experience: October 16, 2016
I had a great experience with TopResume. My writer was very informative, reponsive and accessible. I was provided detailed information regarding my order and solid recommendations that helped me make the best decisions that will benefit me in the job market.
Date of experience: October 24, 2019
Great experience, and working with the editor was a breeze. Good communication was the key and the editor was always responsive to my suggestions. I recommend using TopResume for your next new resume.
Date of experience: May 24, 2016
I've worked with the professional writer Aaron and he reduced my 10 pages resume to 3 pages with the professional resume. I've started using the resume from last week onwards and getting more calls from recruiters from Monsters. I'm waiting for the interviews as of now.
Date of experience: March 9, 2017
I was very happy with my reformatted resume from TopResume.
It desperately needed an update in format including search capability/keywords.
Very pleased with the finished product; I highly recommend using TopResume.
Date of experience: March 16, 2017
The service was on point and fast. The company and the writer was professional, fast and most of all did what they say they were going to do.
I would recommend to anyone considering using them. Money well spent
Tip for consumers:
I would recommend to anyone considering using them. Money well spent
Date of experience: March 31, 2017
My resume was dated and not in a format that was conducive to the automatic tracking system used by recruiters. The writers at TopResume not only updated my resume with the crucial words that attract attention, but they reformatted it into a much more professional document. I am very pleased with my resume and the service I received from TopResume!
Date of experience: May 1, 2017
I was emailed about twice per day by this company until I finally caved and paid for a resume rewrite. I was told that they would guarantee my resume would pass through the automatic scanners that many businesses use. And that I would get many more interviews. I was promised all sorts of great changes to my resume. What I got was a mediocre rewrite in which they basically reformatted it in an uninspiring manner and took out a lot of information. The writer was defensive and rather snarky when I sent my comments to her after the first version. She did the rewrite and didn't seem to put much effort into it. Her attitude was "I am the resume expert and I know what I am doing and you don't". I have been using it for several weeks with zero positive results. I would like my money back but all they promise is a rewrite. I don't think that would really change the outcome, which is that this resume is not better than what I was using.
Date of experience: June 15, 2017
Hi Stephanie, We are very sorry to hear that your new resume didn't live up to your expectations. If you could please send us a direct message either here or on our Facebook page with your full name and email address, a customer support rep will assist right away.
The overall experience in getting my resume overhauled was terrific from start to finish. The communication with timelines was right on and the staff is extremely knowledgeable in today's business market.
Date of experience: June 13, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Nicole, Thank you for making us aware of the situation. I am so sorry to hear of the delay you've experienced and want to assure you we'll get this sorted out. To make sure I get you taken care of I will need your full name and email address. If you could provide this information in a direct message on Facebook, I'll get you taken care of right away. Thank you in advance.