TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
Everything went smoothly, after I sent over several documents of past resumes, Letters of Recommendations, and other information for my resume, Ramsey M. Contacted me to let me know he was working on it that day. My resume was done earlier than expected and the edit updates I gave were done within a day. I will gladly recommend Top Resume to all my friends, family, and anyone who is in need of resume help. The cover letter was done too for my order and it came out very professional as did the resume.
Thank you Top Resume for helping me when I felt I couldn't do any more on my own with my resume and cover letter. Now I just hope to get a new job using them both.
The free resume critique was thorough, honest, and spot on! The reviewer pointed out each area I knew I needed help in and I felt confident in moving forward with purchasing a package. The writer I was assigned to did an amazing job revamping my resume, cover letter, thank you letter, and LinkedIn. She was prompt and a pleasure to work with. I am 100% satisfied! It was well worth it.
The intake process was seamless, the questionnaire was very helpful, and the interaction with the writer was incredible.
They really did not do anything for me. When I emailed customer service (multiple times) about the quality of writing, I got the feeling that they were just brushing me off. Any high school student could provide the level of quality I was given.
Complete waste of money... and they refuse refunds. I would rate them a "0". Do not waste your money.
I'm very pleased with my new resume from TopResume. They were very responsive during the process, quickly addressed any questions I had and delivered a high quality product within the specified timeline. I received 5 interview requests within my first week of submitting applications and hope to accept an offer very soon. I highly recommend TopResume.
The service was fast and the way my resume was transformed was amazing. Honestly it is like night and day when I look at them side by side. Great job here and I feel more confident when applying for jobs. I did not have an issue at all with anything. When I asked a question it was explained to me in great detail.
Right to the point: what I got was a rough draft with misspellings and needed changes. What I got for an end product was just the same rough draft. Right now I can ill afford to spend money on something like this junk. I warn anybody reading this that is is a scam and run away from these people!
The process of starting your resume is clunky and awkward to get through. I would recommend a plug in data system that allows you to toggle between resume sections adding the data to be collected and put in resume format. As it stands now I basically did my whole resume and the system reformatted it. Also trying to get customer assistance is terrible, I still have no idea who is sending out my resume, to whom it will go to, and when it will go out. I paid for that service but have not received any notifications about what's next. A liaison would be nice.
Hi John,
We apologize for any issues that may have occurred with your documents and are committed to resolving the issue for you.
Our Customer Care team will contact you to better assist you.
I'm glad I finally broke and decided to spend the money for this service. I've been trying to get an internship with a resume I created with my college career center for over a year and was getting nowhere as soon as I posted the new resume written by TopResume I was getting contacted by random companies on Monster. The turn around for the whole process was probably two weeks at most, and I only had to make some minor changes during the revision. I would recommend this service to someone who isn't having any luck.
They delivered exactly as promised: a high quality, professionally formatted resume. My writer was very responsive and helpful. It's important to be as specific as possible in explaining what it is you need, and you can be sure the resume you receive will be certain to get you noticed in the job market. I got a job 3 weeks after I signed up!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Juan,
Thank you for your positive review!
We're delighted to hear about your great experience.
Your satisfaction is our priority.
If you need assistance in the future, feel free to reach out.
We appreciate your support!