TopResume has a rating of 4.5 stars from 5,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
After receiving my first draft, I will have the opportunity to make revisions with my writer directly to ensure that my document(s) suit my job search and represents my skills and experience accurately.
I struggle with highlighting key parts of my work experience. My writer understood my wants and needs and created tailored products which enhance my professional experience. I am more hopeful to obtain work!
Submitted my current resume for revision and the writer that was assigned to me took a good while before reaching out to me to tell me that a delay was expected due to the volume of orders. A few days later I was notified that my resume was assigned to another writer. No questions were asked from the writer before I received my first draft. Manager was misspelled... When I contacted the company for help with my issues, I was offered to have my resume written by another writer, which would take more time, and nothing else.
I received a free resume critique to what I thought was a polished resume, and quickly discovered that what I was sending out to potential employers was full of unintentional red flags and really didn't highlight my skills and potential. I was teamed up with Charlotte who worked quickly to polish my resume as well as a killer cover letter. Communication was fantastic, ad Charlotte asked a lot of in-depth questions to get the information needed for my resume. I am beyond thrilled with the results!
This company did an outstanding job of my resume. But first my resume was cluttered and it was not appealing to the eye. They revised it and it looks great. They also optimized for great search engine results
Loved this service, very courteous and professional. I love how my resume looks now, my LinkedIn profile looks great too. I was reluctant to use a service to update my resume, but the cost was definitely worth it.
I was stunned and said "WOW" when I saw the initial draft of my resume. The resume writer was able to cut my resume down from 10 pages to 2 pages. The layout and wording is great. My skills and all relevant information needed are highlighted to match with the job that I am applying for. I cannot describe how pleased I am upon receiving the final draft of my resume and cover letter. Many thanks to TopResume for working on my resume. I will recommend TopResume to others.
Did not meet my expectations for helping me develop federal resume. The service seems a bit rushed. Most of my experience and qualifications provided to resume were left out of the resume they created. I do not recomend topresume.
The only thing worse than this company is the fact that they're posting three times as many bogus "satisfied" reviews than real customer complaints. Don't believe me, look at the reviews that other people have checked as "helpful" Duh.
I work with TopResume and Alena on polishing my resumes for two job opportunities. Alena is a very helpful, communicative and dedicated resume editor.
Alena took a critical look at my resume and the job descriptions I sent to her. She went through the resume with a fine-tooth comb, pointing out even the smallest logical mistakes and refining it to perfection from content to tone and brevity. The resume reads fluent and persuasive and the layout looks elegant as well.
I feel very fortunate that I had a chance to work with Alena.
Double charged my account twice and have not refunded money. They keep saying it's the processor's fault, that's not who I paid though. I have had to contact the BBB and the Attorney Generals office. Beware Folks! They will have some diplomatic excuse... of course.
Hi Anthony,
I believe a manager has been in contact with you to fix the issue and duplicated charge was properly refunded. We're happy to provide documentation from our credit card processor and look into this issue further if you believe that is not the case.
Resume looked great and I liked the layout. The wording was changed and items were added based on previous resumes. I thought the first draft looked great and didn't have any revisions. I corrected 1 spelling mistake myself.
My resume writer, Tara, was professional and prompt. The minor revision needed was taken care of right away. I have been contacted by several recruiters as a result of my new resume and offered positions as a result.
Totally surpassed my expectations. Finally, I have a professional resume that accurately reflects who I am and exactly what I want to say to employers!
I am very happy with the professional service(s) I have received from TopResume.
Scam! Do not fall for this. Stock critiques. Fake "real" feedback. Not personalized AT ALL. After I paid them almost $300 I ran their finished version of my resume through their free critique service again because something seemed weird and way off about the resume they edited for me. I received THE SAME EXACT critique as my original resume. The whole thing is a fake.
UPDATE: If you want to help others avoid this scam, in addition to filing a complaint with the Better Business Bureau, file a complaint with the NYS Attorney General here: https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint. My attorney advised me to do this.
Hi Joanna, I'm sorry to hear that our process have caused frustration. We do use humans to review and write resumes. Although we offer a free critique to our potential customers, there are costs associated with the critique process. Hence, you will get the same critique if our system are able to identify that you've already received a critique.
This resume writing service is actually a front for a con job.
In actuality most of the reviews are fake and the people doing the reviews are stilling in another county using a false names. Needless to say, there is no value add and most people are duped in with 5 star reviews, which themselves are fake.
The free resume review is helpful (and that's what most of the positive reviews are about).
Do not purchase a rewrite from here. My first draft came after the deadline I was provided with, and was of very poor quality. I asked some questions of the writer I was paired with (Yolanda N) and she reacted with hostility and generic answers.
A lot of information about sales was put into my first draft, and in my feedback I said that this shouldn't be focused on since sales isn't a strong skill for me. The 2nd draft included even more emphasis on sales.
Do not waste your money.
Hi Phil,
I'm glad to hear that your free critique was helpful and I apologize if the work of our writer Yolanda did not meet your expectations. Please contact our customer care team so we can look at the documents.
I contacted TopResume to re-write my resume and help me with a cover letter I could modify for the various positions for which I was applying. TopResume assigned me a writer who helped me draw on the many skills I had, which my previous resume failed to show. Once Mrs Pam was assigned to me, she was attentive and gently guided me through constructing a professional resume that covered in a very concise and professional way all my positions. My friends who saw my resume afterwards, wondered if i wrote it on my own and asked info about TopResume. I am now proud to utilize my re-vamped resume and can quickly modify the cover letter TopResume did for me. I am glad I came across this company and spent the money for this well-needed service. Mrs Pam, thank you!
I have used TopResume twice now to keep my resume updated. I found their resume writers are prompt, efficient, and professional. I have been very happy with my results and I am getting more interviews because of my resume.
Hi Andrew,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
Great Service. My resume and cover letter really needed to be updated. And TopResume was everything that I needed. I loved my writer. She listened to my concerns and needs. Now my resume gives me the confidence that I need to go out there and start applying for jobs.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Erin,
I'm delighted to hear that your collaboration with your writer was a positive one.
If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!