TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Louisiana
1 review
0 helpful votes
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Great Experience
June 15, 2021

Everything went smoothly, after I sent over several documents of past resumes, Letters of Recommendations, and other information for my resume, Ramsey M. Contacted me to let me know he was working on it that day. My resume was done earlier than expected and the edit updates I gave were done within a day. I will gladly recommend Top Resume to all my friends, family, and anyone who is in need of resume help. The cover letter was done too for my order and it came out very professional as did the resume.
Thank you Top Resume for helping me when I felt I couldn't do any more on my own with my resume and cover letter. Now I just hope to get a new job using them both.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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I would recommend TopResume to anyone!
August 20, 2023

The free resume critique was thorough, honest, and spot on! The reviewer pointed out each area I knew I needed help in and I felt confident in moving forward with purchasing a package. The writer I was assigned to did an amazing job revamping my resume, cover letter, thank you letter, and LinkedIn. She was prompt and a pleasure to work with. I am 100% satisfied! It was well worth it.

Date of experience: August 20, 2023
Texas
1 review
0 helpful votes
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Amazing experience
July 27, 2024

The intake process was seamless, the questionnaire was very helpful, and the interaction with the writer was incredible.

Date of experience: July 17, 2024
Chris W. TopResume Rep
8 months ago

Hi Juan,

Thank you for your positive review!

We're delighted to hear about your great experience.

Your satisfaction is our priority.

If you need assistance in the future, feel free to reach out.

We appreciate your support!

Arizona
1 review
2 helpful votes
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Simply Awful
December 15, 2019

They really did not do anything for me. When I emailed customer service (multiple times) about the quality of writing, I got the feeling that they were just brushing me off. Any high school student could provide the level of quality I was given.

Complete waste of money... and they refuse refunds. I would rate them a "0". Do not waste your money.

Date of experience: December 12, 2019
North Carolina
1 review
0 helpful votes
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I'm very pleased with my new resume from TopResume. They were very responsive during the process, quickly addressed any questions I had and delivered a high quality product within the specified timeline. I received 5 interview requests within my first week of submitting applications and hope to accept an offer very soon. I highly recommend TopResume.

Date of experience: July 15, 2016
Texas
1 review
0 helpful votes
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Awesome
September 1, 2023

The service was fast and the way my resume was transformed was amazing. Honestly it is like night and day when I look at them side by side. Great job here and I feel more confident when applying for jobs. I did not have an issue at all with anything. When I asked a question it was explained to me in great detail.

Date of experience: September 1, 2023
Minnesota
1 review
10 helpful votes
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Right to the point: what I got was a rough draft with misspellings and needed changes. What I got for an end product was just the same rough draft. Right now I can ill afford to spend money on something like this junk. I warn anybody reading this that is is a scam and run away from these people!

Date of experience: May 7, 2020
Tennessee
1 review
0 helpful votes
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Good service but could be better
March 26, 2024

The process of starting your resume is clunky and awkward to get through. I would recommend a plug in data system that allows you to toggle between resume sections adding the data to be collected and put in resume format. As it stands now I basically did my whole resume and the system reformatted it. Also trying to get customer assistance is terrible, I still have no idea who is sending out my resume, to whom it will go to, and when it will go out. I paid for that service but have not received any notifications about what's next. A liaison would be nice.

Date of experience: March 16, 2024
Chris W. TopResume Rep
over a year old

Hi John,

We apologize for any issues that may have occurred with your documents and are committed to resolving the issue for you.

Our Customer Care team will contact you to better assist you.

New York
1 review
0 helpful votes
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Quick Turn Over
April 15, 2016

I'm glad I finally broke and decided to spend the money for this service. I've been trying to get an internship with a resume I created with my college career center for over a year and was getting nowhere as soon as I posted the new resume written by TopResume I was getting contacted by random companies on Monster. The turn around for the whole process was probably two weeks at most, and I only had to make some minor changes during the revision. I would recommend this service to someone who isn't having any luck.

Date of experience: April 15, 2016
Oregon
1 review
0 helpful votes
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Highly Recommended
October 4, 2016

They delivered exactly as promised: a high quality, professionally formatted resume. My writer was very responsive and helpful. It's important to be as specific as possible in explaining what it is you need, and you can be sure the resume you receive will be certain to get you noticed in the job market. I got a job 3 weeks after I signed up!

Date of experience: September 30, 2016