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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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I previously sent my resume a few years ago, however, didn't engage with their services at that time. Since then, I had several important careers and advanced degrees and wasn't sure how to highlight them on my resume nor convey them in a cover letter. TopResume ran my resume through the ATS system and boy, the results were difficult to digest! My resume didn't reflect who I was as a candidate and it didn't accurately reflect my career goals. I chose the cover letter and resume package and when I saw the first draft, I was completely blown away! It captured everything that I wanted and more. There was a minor issue. The assigned writer unexpectedly couldn't complete the work product and it was about a week before they contacted me to assign a new writer. TopResume offered a free service to correct the situation and I was very pleased with both the work product and the free service. I have since applied to six positions and received invitations for an interviews for each of them! Great quality of work and highly recommend! Couldn't be happier!
I unable to understand correctly it's twisted wired sorry for that
Exceptional work! Right after I started using it I got offered a new grad RN position. Thank you so much!
Top resume was responsive and helpful, the distinction in services was a bit blurry I think there is a chance to add value in their highest priced package.
My writer was quick and I am overall very pleased.
I am pleased with the outcome and the assistance from start to finish with Theresa N
The experience with TopResume has been worthy for their professional approach and efficient services. I have initially opted for just the resume writing but very quickly realised their contributions are indeed very helpful and availed the other services such as Cover Letter, LinkedIn profile and Thank You letter. The resume writer Zach was very good in extracting the details and gave the resume much needed professional outlook. The resume is complete in all aspects and showcases the skills with competetive advatage.
The cover letter highlights the readiness for any particular job and the thank you letter is elegant.
Much praise is for the LinkedIn profile as the writer aptly justifies the profile in chronological manner.
Thank You Zach and TopResume for your professional services.
The experience was both very easy and rewarding! I have and would recommend to all.
Everything was done quickly, accurately and efficiently by Steve and he was very approachable with the process.
I had a great experience working with Anna M. Who reformatted my resume and drafted a cover letter for me.
I'm a C Suite exec with lots of experience. Their first attempt at revising my resume made me sound like I had no skills, vague experience, and utilized bad grammar. It was honestly a D effort to my current resume.
The second revision of the resume improved somewhat but they cut my resume to one page effectively cutting out most of my experience. I only agreed to have a the second rewrite because they have a NO REFUND policy. So buyer beware... they aren't very good and they don't refund if you aren't happy with their work. I'd give them NO STARS if that was an option.
The review I received was very good and points raised were very true and I didn't even noticed it myself. I just hoped the packages for resume writing are more affordable so I can get mine done
The people were professional and efficient. The follow up was great and the job done was excellent.
I was pleasantly surprised to receive such a detailed review of my CV from Katie Warren, after I submitted my CV for a free review. The report indicated specific comments on what was wrong and clear examples of what would be better instead. I also was provided information on how would CVs be treated/read by recruiters hunting for the perfect applicant on this job market. Thank you for that insight.
Job alerts kept coming in after posting my new resume on different sites. It was all smiles after that.
Needless to say, my new cover letter was also Brilliant!
My writer did a terrible job. When I spoke to a sales rep they guaranteed me that I would be working with a writer that had experience in the legal industry and with law students. That was a complete lie. A six year old could've done a better job. So much irrelevant information was added. If you are a law student or in the legal profession, stay away from this company. Horrific customer experience. They should be providing customers refunds when they do such a poor job. This company is running a complete scam.
I think the individual I was paired with did a phenomenal job.
Anxiously awaited the rewrite of my resume', very pleased.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
We are very sorry to learn this experience did not align with your goals and expectations. We would like to assist you directly with any needed document revisions. Please contact our Customer Care team at support@topresume.com so we can discuss and resolve your concerns. We hope to hear from you soon.