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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Edward was very helpful in summarizing and arranging a working life of almost 40 years into a cohesive document that might get some attention.
I subscribed to the monthly service, but was charged the annual rate.
I found it in a Google search.
Date of experience: October 12, 2023
Timothy S did an excellent work on my resume. His turnaround from the first draft to the second was pretty impressive.
Great review
Date of experience: December 7, 2023
Hi Paula,
I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.
Your support is highly valuable to us!
I could have never crafted such a well written and strategic resume, this service is worth beyond its value, recommending to everyone i know.
Date of experience: March 21, 2023
Worthless organization; dont WASTE YOUR TIME OR $$$
A week after I already signed up Katie, keeps discounting the program if I sign up.
My requests to confirm anything went unanswered. Telephone call to their customer service did not yield any better
If smart stay away from this HUBRIS group!
Date of experience: August 21, 2017
After completing my order I noticed that there were items in the wrong place. I will fix it here but wanted to let you know. Everything else was fine.
Thanks,
Date of experience: October 29, 2019
Good work - the only thing I would do differently is to run this through an automated resume tool - most of them expect to see dates including Months and cities - thank you
Date of experience: October 23, 2019
They work very rapidly and efficiently. The best thing about them, is their customer service, the writers always keep you up to date on where your project stands.
Date of experience: December 22, 2016
Thanks for your review and great suggestions. You gave a different look on my CV and show me how can I do to improve it.
The suggestion for reviewing CV appeared in the job report email.
Date of experience: May 18, 2023
These people take your money and then don't do anything. Literally, I spent $350 on not a single thing. Their customer service takes 5-10 to respond with a BS email. It's a scam.
Date of experience: October 11, 2018
Hi Tsivia,
We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.
Responsive customer service - any concerns were answered promptly. The rewrite has been received well thus far. Still in the job search, but hopeful of landing that perfect position.
Date of experience: February 8, 2017
Betsy did a very nice job with my resume and cover letter. It is exactly why I was hoping for. I've gotten several interviews since using them in just a couple weeks.
Date of experience: January 19, 2017
I highly recommend the TopResume services and had a fantastic experience. Frank really listened to my needs and made me look amazing on paper! Perfect! Thanks!
Date of experience: January 18, 2017
Overall, I am very satisfied with the service provided. TopResume delivered, communicated status regularly, allowed for my feedback, made modifications, and exceeded my expectations.
Date of experience: November 5, 2019
I've been to many seminars and taken many classes but this website gave me feedback I'd never heard before that I think will really make a difference.
Date of experience: December 20, 2017
Shelly from TopResume created an outstanding resume for me. She worked quickly and the service greatly exceeded my expectations. I highly recommend this service! Janet.
Date of experience: March 9, 2017
She asked a lot of questions about my previous positions and was able to highlight the differences between them. Very satisfied with the final product
Date of experience: March 8, 2017
I'm happy with the changes that TopResume team did on my resume, it was a great experience, they answer my emails fast and effectively. I would recommend this company to anyone.
Date of experience: March 10, 2017
Victoria was very helpful in helping me fix my resume and cover letter. She is dedicated to helping her clients understand what employers are looking for.
Date of experience: February 1, 2016
The writers don't read the initial survey or feedback you send in. They just copy and paste a lot of irrelevant buzz words to meet the deadline. There's no formatting whatsoever. I gave TopResume a try because glassdoor recommended it. TRUST ALL THESE NEGATIVE REVIEWS.
Date of experience: February 19, 2018
Hi Einni,
Although the initial questionnaire can be very helpful, sometimes our writers might decide that they have enough information from your original resume to write a new one. However, I'll definitely look into the issues you've mentioned regarding the irrelevant words and the lack of formatting.
Waste of time. Edited resume I received had way too many spelling errors it's like they don't even check their work. I would not recommend them at all under any circumstances.
Date of experience: April 3, 2017
Hi Carla, We are very sorry to hear that there were spelling errors in your resume! Thank you for letting us know. If you could please send us a direct message on Facebook with your full name and email address, a customer support rep will respond and get this sorted out right away.
I felt that there were some very good points bought up in the review of my Resume. However I feel like they are asking for way too much money to write someone's Resume.
Date of experience: September 26, 2019
Sometimes, you're just too close to a topic - your resume for instance. TopResume helped create a stronger draft I could build upon. Use with confidence.
Date of experience: March 10, 2020
Great experience, easy to communicate via chat with my resume writer and the finished project was ahead of schedule and more then I expected. Thank you
Date of experience: December 15, 2020
I would recommend this company to anyone who in need of assistance with a well written resume. They were extremely professional and prompt with all communication.
Date of experience: February 25, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Thank you for sharing your experience, and we're pleased to hear that Edward was able to assist you effectively. I'm sorry to hear about the billing discrepancy. Please reach out to our Customer Support team at support@topresume.com with your account details, and they'll assist you with this issue. If you have any more questions or need further assistance, feel free to let us know. We're here to help!