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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Useful. It will guide me to improve my CV.
Many thanks for you. Your efforts are appreciated. I hope this will help in getting the next step in a job journey.
Date of experience: November 29, 2019
TopResume, Mat M., did an very good job or re-writing my resume. We took only two revisions to get the resume finalized. The Cover and Thank You letters were well written.
Date of experience: July 27, 2022
TopResume really made my resume look much better, more concise, polished and skills effective. Very Pleased with the outcome, and I would definitely recommend or use again. Very fair price too.
Date of experience: February 3, 2022
Right on! Very Professional and accurate. Highly recommend. My husband got several calls right after we posted the new resume instead of the old one which had just too much information
Date of experience: October 28, 2018
I thought my resume was pretty good and have been told that by some potential employers however, Topresume gave me their evaluation the tips they gave, I can see there point!
Date of experience: January 28, 2021
It was easy to work with Sabrina. We had one call. Everything else we did by email. She met all the deadlines.
Referral from friend.
Date of experience: August 31, 2023
Thank you Doug a TopResume professional on my resume project! I've received complements on it all the time! I appreciate it and glad Katie a TopResume professional convinced me to work with TopResume, plus I've let my colleagues including friends know about TopResume!
Date of experience: February 17, 2017
Used TopResume in June of 2016 to update my resume. It took a few days for them to get back to me but the results were much better than what I was sending to prospective employers previously.
Date of experience: July 12, 2016
I have had a wonderful experience with Top Resume. Alvin has been incredibly helpful in his service and has done an impeccable job. I hope to see the results soon.
Date of experience: August 8, 2017
Great customer service and extremely responsive! I am very happy with the outcome and would recommend utilizing Top Resume to anyone who is on the hunt for a new career!
Date of experience: September 9, 2020
Got my resume written by so called professional resume writers when there are simple grammatical mistakes in every other line. Asked for revisions and my writer began to ignore me.
Date of experience: September 29, 2017
I think my resume had a major upgrade after being rewritten by TopResume. Besides adding important keywords that I haven't thought of, they changed wording to a more sophisticated vocabulary.
Date of experience: May 6, 2017
I had not realized how outdated my resume was until Robin worked it over. The difference was so striking! I feel much more confident applying to positions now. Thank you.
Date of experience: December 12, 2020
Paid for my resume over 2 weeks ago, and still havent gotten a draft email or anything. Emailed customer service and no response. Save your money and look somewhere else.
Date of experience: February 2, 2022
Savannah did an excellent job re-writing my resume. I am very happy and this is money well spent. Can't wait to see how it's received in my upcoming job hunt
Date of experience: June 27, 2017
I'm extremely impressed with the efficiency that TopResume handled my case. It was a very seamless process and delivered with excellence.
Date of experience: October 6, 2023
Thank you for your feedback! We're thrilled to hear that you were impressed with our efficiency and found the process seamless. Delivering excellence is our goal, and we're here to assist you further if you need any more help in the future.
Working with Top Resume was a fantastic experience. They were quick to provide what I ordered and the writing was exceptional!
I chose Top Resume as it's been some time since I created a resume and I wanted my skills to really stand out.
Date of experience: September 1, 2023
The resume was updated and now it is ready to be sent out to employers. Great Job emphasizing my experiences and aptitude as a master level social worker. Thank you.
Date of experience: January 26, 2021
I didn't expect a free review of my resume to be so thorough and focused. It was hugely helpful, and when I truly dive back into the market I will probably even pay for writing services.
Date of experience: October 18, 2021
They will copy and paste your resume in to a template without adding much. My "writer" was not familiar with my industry despite the website advertising that they were, so she made up key words and experience I don't have, left incomplete sentences and inconsistent formatting in the final products, copied dates wrong, and ignored the majority of my re-write requests. Some of the cuts from my original document were helpful but a few prestigious and important items were also cut out of their draft.
Customer service's response to this complaint was that I was"welcome to let your writer know at the time", which is about a one week window during which response time varies. Since you pay upfront, they can essentially do as they please and time you out on feedback and rewrites.
Topresume did provide me with a kick in the butt to improve my resume by editing the document they provided, but the cover letter is useless gibberish and I have no faith in the "60-day interview guarantee".
If you are a capable writer and can maintain verb tense consistency on your own, I recommend you save your money and just google up a resume template you like. If needed have a friend help you edit down your experience down to a few bullets for each job, then go out to dinner a few times on the savings!
Date of experience: December 28, 2015
Hi AZ, Thank you for the feedback. To discuss further please email us at support@topresume.com. Thanks.
As usual Armand knocked it out of the park. Already have 3 interviews from the updates to my resume. Thank you!
Professional and successful.
Date of experience: March 9, 2023
Terrible attitude from my writer on our first interaction. What I got back was worse than any rewrite I could have done myself. I felt totally ripped off. Have asked for and been promised a refund.
Date of experience: June 24, 2019
If you are having doubts, kick them out right now. Within a day or so after posting my polished resume, done by a great rep, Jen, I had 3 calls in one day from looking over my resume. Go for it!
Date of experience: April 13, 2016
I'm pleased with the resume but the process did feel a bit rushed and impersonal. I felt pressured to hurry up and accept documents so they could move on.
Date of experience: October 1, 2019
Very simple process. Writer was very responsive and easy to work with. My resume is now updated and ready for the job market. A little pricey but worth it.
Date of experience: June 27, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Jackie,
It definitely doesn't meet our service standards if the writer ignored you. Please reach out to ops@topresume.com so we can investigate this matter.