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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
They promise you to send you the first draft within one week but it took several days to assign my resume to a writer. After another week I got a resume which didn't help me at all because it wasn't written for the job I wanted to apply for. So I sent my comments within 12h to not waste more time. It took the writer another week to make a revision and I received it after the revision period what means I couldn't send my new feedback and get the chance to use the second revision. To sum up, it's wasted money to get a resume from them but I have to admit that they give you a good feedback when you do the free resume check.
Date of experience: September 18, 2018
Sent in my old ratty a$$ resume for a do over. It came back looking like a shiny diamond. I just hope I can live up to the new and improved hype I posses. Now let's see if the calls come pouring in.
Date of experience: February 9, 2021
I am very happy with the new resume, cover letter and LinkedIn profile provided by my TopResume writer, Phillip. Using the profile questions that I answered and my old documents, Phillip's new documents are far better than my old ones and have the professional polish that the old ones lacked.
Date of experience: November 1, 2019
I came across TopResume services via CareerBuilder, I posted a resume on career builder & received a critique from a representative of TopResume, explaining what my resume tells employers, and it was not telling them what I really had to offer with my experience, which I 100% agreed, because I wasn't getting the response I wanted.
So with the critiques I received, I tried to revise my resume myself, & still no contact from employers on position I would even consider, I went back & forth for weeks on wether or not I should pay for a professional resume services, well I'm really happy I did. It was more than I could have imagined, the resume writer I worked with her was great.
I had a total of 3 revisions & I still had my resume & cover letter within about 8 days. I have received correspondence through emails & phone calls from a number of potential employers, I could see myself working for in my field. I am very pleased with TopResume services.
Date of experience: March 30, 2017
The experience of topresume was fine. I was furiated when I saw the first draft. It was like a 10 years old writing. I called them and they change it. The second draft was better and long. They did help me re-organized sentences, but that was all. The writer did not know my field. He asked me for all suggestions. I sent out my second draft to three companies and I got two rejections the next day (I did not get so quick rejections with my own written resume). I would only pay $30 for the sevice, but they charged me $219. Not worth it at all. But I was too swampped to argue.
Date of experience: July 6, 2019
Hi Sue-May,
We are sorry to hear you are dissatisfied with the outcome of your resume. Please reach out to support@topresume.com and reference this message so we may assist you further.
I have already seen the benefit when applying to on line job applications. Amazing how the writer was able to condense my old resume into three effective and eye catching pages to read.
Date of experience: July 18, 2017
Service was great. Writer's wording helped me realize my potential. So much so I went back shortly after to give my cv the topresume treatment. A very valuable investment for my future self.
Date of experience: January 21, 2020
I truly enjoyed the thorough review I received from my resume writer. She gave quick and understandable comments on how to make a big impression on hiring managers. Will continue with my services.
Date of experience: August 12, 2019
Top Resume was 'Right on the mark' with their review of my resume. Their critiques were smart, professional and detailed. Small adjustments really go a long way.
Date of experience: October 26, 2017
Submitted CV which had old fashioned content and format. Editor totally revamped it. Looks better. Reads better. Highlights my expertise and experience. Very quick turn-around. Highly professional.
Date of experience: November 24, 2020
Its good to have a free and prompt review of my resume. I felt that the suggestions provided were not trivial and extremely vital for qualifying one's abilities on a piece of paper.
Date of experience: November 10, 2017
Fantastic turnaround time on the project. It was indeed a pleasure working with Top Resume. I would recommend it to anyone looking to boast their career chances.
Date of experience: January 25, 2017
I had the most wonderful experience with TopResume. I would highly recommend them to all looking to update their resume. They are quick to respond and have a very professional staff.
Thank you!
Date of experience: June 1, 2016
I need assistance with my resume and they delivered! The suggestions were very helpful!
I encourage anyone who is looking to step up their resume start here!
Date of experience: December 3, 2020
I had a wonderful experience with Heather. She worked with me to expand upon and redesign my resume in a way that was both simple and highly effective at communicating the right points.
Date of experience: July 13, 2021
My old resume just was not getting it done. Consulted with these folks who completely rewrote my resume which now looks fantastic. Would recommend them to anyone.
Date of experience: June 14, 2016
The resume worked out great. Its very professional looking and I have just returned from an interview with the first company it sent it too. Thank you
Date of experience: February 25, 2020
I haven't heard back from applications yet, but the cover letter and resume looked very professional and nice to me. Here's hoping it helps me get interviews!
Date of experience: May 22, 2020
I am pretty satisfied with the results! Indeed, I have already received some contacts after submitted my new resume and cover letter.
Thank you, Top Resume Team.
Date of experience: July 14, 2016
TopResume is a great service that pays attention to your needs and goals while ensuring that your resume meets the most robust requirements in today's competitive landscape.
Date of experience: April 23, 2017
Good tips. I am making some changes like cutting my history to ten years, using bullets to remark my experience and rephrasing sentences in an active voice.
Date of experience: November 26, 2019
I was very impressed with how fast my contact had replied to me and sent me a stunning "new" resume and cover letter. The fee I paid is definitely worth it. Highly recommend.
Date of experience: August 17, 2016
It was a great experience. I got to learn what employers are looking for in the job market today along with what information boosts my chances of getting an interview. It was awesome.
Date of experience: August 31, 2016
Everyone who had reached out sometimes sounded like AI, however, they did a professional job. It still would'nt hurt to add a personal touch to know that you are dealing with a human.
Date of experience: December 10, 2019
I had a great experience. I received a professionally written resume and cover letter very quickly. My husband even took advantage of TopResume after seeing the improvements.
Date of experience: August 3, 2018
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Peter,
We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.