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    TopResume

TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87.1%
Positive
182
Neutral
5
Negative
22
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user jaya115
Texas
1 review
1 helpful vote
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January 3rd, 2019

Worst by far. Unproductive, needless to say won't deliver, Find a local writer. Their writers are over 70 years old and retired. My advice to you, find a local Resume writer..

Date of experience: January 3, 2019

Thumbnail of user elainep361
New York
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

I worked with amazing expert who was thoughtful, patient, and creative in developing the final resume. It was excellent both in aesthetic and content.

Date of experience: March 16, 2022

Thumbnail of user jamesk216
Australia
1 review
0 helpful votes
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May 19th, 2017

Great service and easy to deal with. Mr Resume was really punchy and highlighted my skills and experience. And I would definitely recommend TopResume.

Date of experience: May 16, 2017

Thumbnail of user hugop56
Canada
1 review
0 helpful votes
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October 8th, 2020
Verified purchase

Process was simple and easy to follow up for changes and details adjustments. My resume looks great and I think I now have a good tool to upgrade my job search.

Date of experience: October 8, 2020

Thumbnail of user annikaj4
Washington
1 review
5 helpful votes
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June 11th, 2018

Resume content was revised to gibberish. Had to redo all the content myself since person working in it had no idea about my industry and ignored all feedback to correct things.

Date of experience: June 11, 2018

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Annika,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.

Thumbnail of user zsanetta
Italy
1 review
0 helpful votes
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September 10th, 2016

My new CV is professional, straight to the point, focuses on my achievements. The writer who worked on it was ready to answer any of my CV-related questions and advise me.

Date of experience: September 8, 2016

Thumbnail of user tobio13
Canada
1 review
0 helpful votes
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February 4th, 2022
Verified purchase

I enjoyed working with my editor. He or She was very professional and was ready to address all my concerns.

I would recommend TopResume to anyone looking to revamp their resume.

Date of experience: February 4, 2022

Thumbnail of user davido1102
Alabama
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

My TopResume writer did an excellent job writing my new Resume. She was knowledgeable, talented and answered all my questions. I highly recommend TopResume.

Date of experience: June 2, 2021

Thumbnail of user gerdh6
GB
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Thanks to Bennett who understood my experience and my goals and he crafted an amazing resume and cover letter. It's definitely value for money.

Reason I chose this business:

Needed a refreshed CV.

Date of experience: February 27, 2023

Thumbnail of user traceys632
California
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Resume writer was very professional, listened to my goals and was quick. I am very happy with the result.

Reason I chose this business:

Good reviews and price.

Date of experience: December 19, 2023

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Tracey,

I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Thumbnail of user robertw6032
Illinois
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

From the start the process was smooth and easy. Appreciate the concern for providing a great product and delivery of quality service.

Reason I chose this business:

Looking to find a new opportunity after twenty years in local government. Needed to bring my resume to current styles and formatting.

Date of experience: January 18, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Robert,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Thumbnail of user matthewg528
Connecticut
1 review
0 helpful votes
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November 13th, 2019
Verified purchase

Team did a great job! Thank you very much! It had been a long time since I needed my CV in good shape. With the twists and turns of my career, the team did a nice job in simplifying the presentation.

Date of experience: November 12, 2019

Thumbnail of user augustuso4
Wyoming
1 review
0 helpful votes
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November 2nd, 2017

I appreciate the review, it was very helpful, I read it once, absorbed the information, gathered my ideas, read it twice and detailed my resume to be specific. I learned a lot from this. Thank you

Date of experience: November 2, 2017

Thumbnail of user lazarol5
Uruguay
1 review
0 helpful votes
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February 18th, 2017

I am very happy with my result. My resume and my cover letter have a professional look. What is more, my writer has been very helpful and she ended up conveying my experience and education perfectly.

Date of experience: February 16, 2017

Thumbnail of user reginay5
Malaysia
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

I wad able to receive an unbias review on my resume's shortcomings. There were detailed explanations on each sections and breakdowns. There was also suggestions on how to improve for better writings.

Date of experience: December 4, 2019

Thumbnail of user tobyd29
Arizona
1 review
0 helpful votes
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December 8th, 2019
Verified purchase

Gave great helpful tips for what would help my resume! I feel TopResume took time to look over my resume to help with every detail. I have already made edits to it based off my evaluation

Date of experience: December 5, 2019

Thumbnail of user michaelb319
Oklahoma
1 review
1 helpful vote
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March 15th, 2016

I cannot say enough about how thrilled I am with the service Top Resume has provided. I have and will pas the word on to others about how accurate and speedy this has been! Thank you!

Date of experience: March 15, 2016

Thumbnail of user rolandj42
California
1 review
0 helpful votes
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April 22nd, 2021
Verified purchase

Basically the resume writer will ask you what you want to put on the resume and use the expect same language that you gave them. If that's the case I would have wrote my own resume

Date of experience: March 23, 2021

Thumbnail of user erich321
California
1 review
0 helpful votes
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April 16th, 2016

I am impressed by the work my writer provided. I appreciate the (major) resume enhancements that were made and I am thankful to TopResume for this service.

Date of experience: April 16, 2016

Thumbnail of user bandarb4
Japan
1 review
0 helpful votes
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November 1st, 2019
Verified purchase

The writer did an amazing job and I will definitely tell other colleagues about this web site and what a wonderful experience I went through this site

Date of experience: October 29, 2019

Thumbnail of user markr796
Philippines
1 review
0 helpful votes
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April 24th, 2019

There process was professional (like your resume). It was easy, convenient and effective.

Even if you think your resume is top notch, submit it for a critique.

Products used:
Executive Priority because my LinkedIn page was a shambles.

Service
Value
Quality

Date of experience: April 23, 2019

Thumbnail of user loriy83
Ohio
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

The staff person answered all my questions and helped brainstorm the best ways to describe my experience and goals. The result was a very clear, professional document

Date of experience: March 16, 2022

Thumbnail of user rogerm111
Kansas
1 review
0 helpful votes
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February 27th, 2017

Excellent service with a focus on quality, speed and customer satisfaction. I was very pleased with the experience and the final result. Time and money well spent!

Date of experience: February 25, 2017

Thumbnail of user cynthiaa18
District of Columbia
1 review
1 helpful vote
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March 16th, 2016

I would recommend TopResume to anyone. The writer did a fantastic job rewriting my resume. She did an excellent job capturing my experiences and showcasing my talents.

Date of experience: March 16, 2016

Thumbnail of user chadm417
Ohio
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

I was quickly matched with a skilled writer who produced a high-quality document. I don't think I realized just how much was missing from my previous resume.

Date of experience: July 27, 2022

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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