TopResume has a rating of 4.5 stars from 5,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
My contact person Danielle was amazing, she did a really great job. Danielle's help took the pressure off of my shoulder in this process as I am changing my career pathway.
I appreciate it!
Anyone looking for a job or thinking about a career change needs to know this company. They are amazingly fast and very adept at making you sound like the best applicant for any job.
Erin was easy to work with - she made smart decision and gave me professional advise! I was able to add my own input and as a team we created the resume I'm proud of!
I really appreciate the job that "top resume" did for me, after finish my resume I started to receive a lot of calls from a different recruiter, the best decision made ever. Thanks, Guys
Good resume is to get you interview opportunites and then it's up to you to sell yourself to potential employers. I had 6 pages resume, a laundry list of what I had done in the past and Cindy R transformed it to 2 pages with the right format, style and most importantly the right keywords for the job I want to apply. Less than a week after I posted the new resume and I have two phone interviews and one of them leads to a F2F and potential job offer!
So it started out terrible. I filled in the fields and the first writer never read those then asked the questions again. He never followed my feed back and wrote at a 1st grade level. Complained and got a wonderful professional writer named Karen. I signed off on the cover letter and resume and heard nothing more in relation to the linked profile. After a week I then get a email asking how the service was. I complained and then get a email saying we found a new writer. Leading one to believe that a new writer does one part of your order. I complained and it turns out that it is the same writer. I then get asked if my linked profile stands out. Hmmm I don't know I hired professionals to do it. There is borderline fraud. There website says 60 interview guarantee and when complaining and asking it turns out that according to Zoe a customer service supervisor it is a 60 to 180 day guarantee. Nowhere on the website can I find 180 days. Not under terms of use a clicking to make payment. So beware of this company. I suspect they say your resume needs review so they can scam money and not provide any real quality continuity of service.
Such an easy process. Very easy to communicate with my resume writer and get the resume dialed in. The process was simple and the final product was excellent!
Hi Don,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
Slow, they take there sweet time (9 days) attempting to write you a resume, barely made any changes, rather they deleted a rather large amount of important information in my opinion. When I inquired about this, and offered some suggestions on changes on the following day, expecting a response with an explanation I got nothing, so days later (4 days) I asked if they intended on responding! They responded the next day (day 15 now in this process) and advised me that I only had 16 days to make changes and review with them. So more or less I was out of time, as they still did not answer my questions about deletions and certain ways things were written. They simply made one of the changes I suggested and sent it back to me with a note telling me I can edit it myself! So why I am paying $350.00 for NO SERVICE!
I left a review with the company, do you think I got a response to that? NO!
Don't let this company drag your valuable dollars out of your pocket for nothing, this company prays on those that are in need!
Sent in my old ratty a$$ resume for a do over. It came back looking like a shiny diamond. I just hope I can live up to the new and improved hype I posses. Now let's see if the calls come pouring in.
They promise you to send you the first draft within one week but it took several days to assign my resume to a writer. After another week I got a resume which didn't help me at all because it wasn't written for the job I wanted to apply for. So I sent my comments within 12h to not waste more time. It took the writer another week to make a revision and I received it after the revision period what means I couldn't send my new feedback and get the chance to use the second revision. To sum up, it's wasted money to get a resume from them but I have to admit that they give you a good feedback when you do the free resume check.
Hi Peter,
We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.
I am very happy with the new resume, cover letter and LinkedIn profile provided by my TopResume writer, Phillip. Using the profile questions that I answered and my old documents, Phillip's new documents are far better than my old ones and have the professional polish that the old ones lacked.
I came across TopResume services via CareerBuilder, I posted a resume on career builder & received a critique from a representative of TopResume, explaining what my resume tells employers, and it was not telling them what I really had to offer with my experience, which I 100% agreed, because I wasn't getting the response I wanted.
So with the critiques I received, I tried to revise my resume myself, & still no contact from employers on position I would even consider, I went back & forth for weeks on wether or not I should pay for a professional resume services, well I'm really happy I did. It was more than I could have imagined, the resume writer I worked with her was great.
I had a total of 3 revisions & I still had my resume & cover letter within about 8 days. I have received correspondence through emails & phone calls from a number of potential employers, I could see myself working for in my field. I am very pleased with TopResume services.
The experience of topresume was fine. I was furiated when I saw the first draft. It was like a 10 years old writing. I called them and they change it. The second draft was better and long. They did help me re-organized sentences, but that was all. The writer did not know my field. He asked me for all suggestions. I sent out my second draft to three companies and I got two rejections the next day (I did not get so quick rejections with my own written resume). I would only pay $30 for the sevice, but they charged me $219. Not worth it at all. But I was too swampped to argue.
Hi Sue-May,
We are sorry to hear you are dissatisfied with the outcome of your resume. Please reach out to support@topresume.com and reference this message so we may assist you further.
I had a great experience. I received a professionally written resume and cover letter very quickly. My husband even took advantage of TopResume after seeing the improvements.
Fantastic turnaround time on the project. It was indeed a pleasure working with Top Resume. I would recommend it to anyone looking to boast their career chances.
I had a wonderful experience with Heather. She worked with me to expand upon and redesign my resume in a way that was both simple and highly effective at communicating the right points.
I have already seen the benefit when applying to on line job applications. Amazing how the writer was able to condense my old resume into three effective and eye catching pages to read.
Great experience for using this service for the first time, it did make a difference on my job applications after I received my resume from your company
I truly enjoyed the thorough review I received from my resume writer. She gave quick and understandable comments on how to make a big impression on hiring managers. Will continue with my services.
I am pretty satisfied with the results! Indeed, I have already received some contacts after submitted my new resume and cover letter.
Thank you, Top Resume Team.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Justin, we truly regret to hear about your dissatisfaction and would very much like the opportunity to better address your concerns. Our 60-day guarantee is detailed on our website, www.topresume.com/faq. Please email our Customer Care team at support@topresume.com to discuss your project needs in further detail.