TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
My resumer, cover letter, and linkedin profile are all complete. All look good The true test will be when I make my next career move.
Date of experience: September 7, 2021
I purchased an Executive Package and received a fairly good result out of it in a record time. It happened just before Thanksgiving and the writer was very motivated to meet the deadline and speed up turnaround to the extent possible. If you choose this package, please, note that it's going to be a two-way process and require commitment from both sides to reach satisfactory results. In other words - time for comments is very limited for Executive Package and if you don't have time to complete the review of several versions in 3 days, then consider ordering other package.
Additional comments:
1) TopResume do ask you to fill the preliminary forms, where you can highlight your expectations in the note to the writer. However, for one reason or another they do not do skype or telecom, which is more efficient in terms of delivering a message. So, you might need to spend additional time to write a separate e-mail to the writer in order to explain your expectations in detail. It would have been much more easier to make a call and required much less turnarounds, so focus on your needs and explain them in a cover note in as many details as you can.
2) Any subsequent versions of the documents from TopResume come in clean format and you have to go back to your comments and compare the documents to see what changes have been made. It's quite a tedious and time-consuming exercise.
3) Tie your cover letter to a specific vacancy or vacancy description and push TopResume to learn your information already provided in order to craft a specific documents that are actually relevant for the vacancy and promote your skills and experience. Push them.
It took me three revisions and several e-mails to reach the desired results, which in the end is not too much effort for a flawless application documents. I would recommend TopResume.
Date of experience: December 11, 2016
I am very happy with the service provided by Top Resume and I have recommended their services to other friends that are thinking about a job search.
Date of experience: March 15, 2017
I had a draft of my resume within 5 days. Very pleased with the rewrite! I recommend this service to anyone looking to have their resume reworked.
Date of experience: October 26, 2016
I admit, I was a bit skeptical at first, but their specialist was able to explain my professional career better than I ever could. Worth every penny.
Date of experience: March 6, 2017
I am very excited about the quality of the review. They pointed at all of my weak points and areas that I need to improve. Highly recommended!
Date of experience: October 31, 2019
You can get that for the same cost or less. They just moved stuff around on my resume, no real professional advice for the premium you pay
Date of experience: November 7, 2019
Great experience! My resume writer Greg, was very kind and patient. He completed my resume in a timely manner. I am happy that I used this service.
Date of experience: June 30, 2021
I have always had a generic self done resume and decided that I was going to get one professionally done and took the chance with TopResume.
I am pleased to say I should have done this YEARS ago.
Date of experience: July 28, 2021
I wish I would of read the reviews. This company spends time selling you services instead of actually helping rewrite your resume.
Date of experience: November 23, 2018
Hi Michelle,
We are sorry for the experience you have had. Please email support@topresume.com with reference to this email so that we can further look into your order. We look forward to hearing from you.
My writer, Chris, did a great job at re-writing my resume with outstanding professionalism. The layout of it was outstanding as well.
Date of experience: June 20, 2017
Professional, detailed and super accurate.
The kind of analysis you want to read to reach perfection on your CV.
Honest and brilliant.
Date of experience: January 10, 2019
Monster did a great job updating my resume and they answered all my questions and had it approving less than 5 days
Date of experience: July 13, 2017
Comprehensive, thorough, and straight to the point. Details what critical information is lacking as well as next steps to improve. Great evaluation.
Date of experience: May 20, 2021
I am very satisfied with my new resume. There were some revisions I did request and they were taken care of promptly.
Date of experience: November 29, 2016
This service was recommended by a trusted friend. I was not sure what to expect, but the turn-around was quick and easy!
Date of experience: September 7, 2021
Looking forward to working with Top Resume. I can understand what was suggested. Now to apply it and work with the professionals.
Date of experience: May 16, 2022
The way my resume was analyzed in just few hours, shows that, those guys are expert and professional resume analyst and writers
Date of experience: December 21, 2022
Get service and fast turnaround time. My TopResume is getting me interviews. My previous resume I produced got me very few interview.
Date of experience: February 14, 2017
Very helpful, easy to work with and responsive! Professional service. I am very happy with the way my resume turned out! Lol
Date of experience: October 23, 2019
Kelly S. Was awesome to work with and helped me get my resume to the top notch level it needed to be.
Date of experience: November 6, 2020
This was the first time I have ever asked another person to create my resume and my initial experience was very good!
Date of experience: October 29, 2019
I sent in my information and within 1 week had a great new resume which provided me an interview in 1 day.
Date of experience: June 26, 2016
Top Resume did a great job re-writing my resume. It was professional before but their adjustments took it to the next level
Date of experience: July 5, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Aleksey,
We are sorry for the experience you have had and apologize for the delayed response. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.