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    TopResume

TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
193
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user jeffl1064
Alabama
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

My resumer, cover letter, and linkedin profile are all complete. All look good The true test will be when I make my next career move.

Date of experience: September 7, 2021

Thumbnail of user alekseyk9
Washington
1 review
9 helpful votes
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July 9th, 2018

Scam. Paid 13 days ago. No resume, no progress. Beware of scam. I may end up canceling credit card transaction to get my money back.

Date of experience: July 9, 2018

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Aleksey,

We are sorry for the experience you have had and apologize for the delayed response. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.

Thumbnail of user galinam4
South Africa
1 review
0 helpful votes
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December 13th, 2016

I purchased an Executive Package and received a fairly good result out of it in a record time. It happened just before Thanksgiving and the writer was very motivated to meet the deadline and speed up turnaround to the extent possible. If you choose this package, please, note that it's going to be a two-way process and require commitment from both sides to reach satisfactory results. In other words - time for comments is very limited for Executive Package and if you don't have time to complete the review of several versions in 3 days, then consider ordering other package.
Additional comments:
1) TopResume do ask you to fill the preliminary forms, where you can highlight your expectations in the note to the writer. However, for one reason or another they do not do skype or telecom, which is more efficient in terms of delivering a message. So, you might need to spend additional time to write a separate e-mail to the writer in order to explain your expectations in detail. It would have been much more easier to make a call and required much less turnarounds, so focus on your needs and explain them in a cover note in as many details as you can.
2) Any subsequent versions of the documents from TopResume come in clean format and you have to go back to your comments and compare the documents to see what changes have been made. It's quite a tedious and time-consuming exercise.

3) Tie your cover letter to a specific vacancy or vacancy description and push TopResume to learn your information already provided in order to craft a specific documents that are actually relevant for the vacancy and promote your skills and experience. Push them.

It took me three revisions and several e-mails to reach the desired results, which in the end is not too much effort for a flawless application documents. I would recommend TopResume.

Date of experience: December 11, 2016

Thumbnail of user stephanieh114
Kansas
1 review
0 helpful votes
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March 17th, 2017

I am very happy with the service provided by Top Resume and I have recommended their services to other friends that are thinking about a job search.

Date of experience: March 15, 2017

Thumbnail of user markf137
Pennsylvania
1 review
1 helpful vote
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October 31st, 2016

I had a draft of my resume within 5 days. Very pleased with the rewrite! I recommend this service to anyone looking to have their resume reworked.

Date of experience: October 26, 2016

Thumbnail of user williamh221
Kansas
1 review
0 helpful votes
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March 9th, 2017

I admit, I was a bit skeptical at first, but their specialist was able to explain my professional career better than I ever could. Worth every penny.

Date of experience: March 6, 2017

Thumbnail of user artyomo1
Canada
1 review
0 helpful votes
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November 3rd, 2019
Verified purchase

I am very excited about the quality of the review. They pointed at all of my weak points and areas that I need to improve. Highly recommended!

Date of experience: October 31, 2019

Thumbnail of user toddw171
Arizona
1 review
1 helpful vote
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November 10th, 2019

You can get that for the same cost or less. They just moved stuff around on my resume, no real professional advice for the premium you pay

Date of experience: November 7, 2019

Thumbnail of user kimberlyg819
California
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

Great experience! My resume writer Greg, was very kind and patient. He completed my resume in a timely manner. I am happy that I used this service.

Date of experience: June 30, 2021

Thumbnail of user jomoa1
New York
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

I have always had a generic self done resume and decided that I was going to get one professionally done and took the chance with TopResume.
I am pleased to say I should have done this YEARS ago.

Date of experience: July 28, 2021

Thumbnail of user michellef270
North Carolina
1 review
1 helpful vote
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November 23rd, 2018

I wish I would of read the reviews. This company spends time selling you services instead of actually helping rewrite your resume.

Date of experience: November 23, 2018

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Michelle,

We are sorry for the experience you have had. Please email support@topresume.com with reference to this email so that we can further look into your order. We look forward to hearing from you.

Thumbnail of user chrisa190
California
2 reviews
0 helpful votes
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June 22nd, 2017

My writer, Chris, did a great job at re-writing my resume with outstanding professionalism. The layout of it was outstanding as well.

Date of experience: June 20, 2017

Thumbnail of user antoniom140
Italy
1 review
0 helpful votes
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January 10th, 2019

Professional, detailed and super accurate.
The kind of analysis you want to read to reach perfection on your CV.
Honest and brilliant.

Date of experience: January 10, 2019

Thumbnail of user edwardg70
Tennessee
1 review
0 helpful votes
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July 13th, 2017

Monster did a great job updating my resume and they answered all my questions and had it approving less than 5 days

Date of experience: July 13, 2017

Thumbnail of user rakeebr
Canada
1 review
0 helpful votes
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May 20th, 2021
Verified purchase

Comprehensive, thorough, and straight to the point. Details what critical information is lacking as well as next steps to improve. Great evaluation.

Date of experience: May 20, 2021

Thumbnail of user nicolep75
Georgia
1 review
0 helpful votes
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December 3rd, 2016

I am very satisfied with my new resume. There were some revisions I did request and they were taken care of promptly.

Date of experience: November 29, 2016

Thumbnail of user doraj29
Washington
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

This service was recommended by a trusted friend. I was not sure what to expect, but the turn-around was quick and easy!

Date of experience: September 7, 2021

Thumbnail of user jamib53
Georgia
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Looking forward to working with Top Resume. I can understand what was suggested. Now to apply it and work with the professionals.

Date of experience: May 16, 2022

Thumbnail of user oluwafemio12
Nigeria
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

The way my resume was analyzed in just few hours, shows that, those guys are expert and professional resume analyst and writers

Date of experience: December 21, 2022

Thumbnail of user davec130
New York
1 review
0 helpful votes
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February 16th, 2017

Get service and fast turnaround time. My TopResume is getting me interviews. My previous resume I produced got me very few interview.

Date of experience: February 14, 2017

Thumbnail of user gabrielad19
California
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

Very helpful, easy to work with and responsive! Professional service. I am very happy with the way my resume turned out! Lol

Date of experience: October 23, 2019

Thumbnail of user michaelh2991
Texas
1 review
0 helpful votes
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November 6th, 2020
Verified purchase

Kelly S. Was awesome to work with and helped me get my resume to the top notch level it needed to be.

Date of experience: November 6, 2020

Thumbnail of user ranig3
Arizona
1 review
0 helpful votes
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November 1st, 2019
Verified purchase

This was the first time I have ever asked another person to create my resume and my initial experience was very good!

Date of experience: October 29, 2019

Thumbnail of user jeffo24
Florida
1 review
0 helpful votes
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June 26th, 2016

I sent in my information and within 1 week had a great new resume which provided me an interview in 1 day.

Date of experience: June 26, 2016

Thumbnail of user shellyt12
Michigan
1 review
0 helpful votes
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July 7th, 2016

Top Resume did a great job re-writing my resume. It was professional before but their adjustments took it to the next level

Date of experience: July 5, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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