TopResume

Mary N. Was a pleasure to work with. I gave her a word salad and she created a 5 course gourmet meal!

First of all TOPRESUME is a ripoff. The money you pay up-front is 100% NOT REFUNDABLE. I paid extra for a linkedin review, a phone call with the resume writer and posting on top career sites, non of which were provided.
On top of that the resume writer copied and pasted my exiting resume ande added my accomplishments as a section. If thats what I wanted, I could have done the same and saved my self $349.00 The first resume writer refused to do more than 2 rewrites on my resume even though the terms and conditions clearly stated they would work on resume unit I was 100% satisfied. Second it took almost 2 weeks before the first writer even wrote my first update WITHOUT talking to me first. Then when she updated it a second time (with another week delay) with many mistakes, she stated that's all she would do. I contacted support it took three emails and 2 more weeks before the second writer responded. By that time I had landed the job I wanted. DONT WASTE YOUR MONEY. There are professional resume writers you can find on Linkedin for $200 who are committed to ensuring you have the correct resume.

With the job market saturated with millions of unemployed Americans, I thought it would be time to have a professional review my resume since it has been some time since I have revamped my resume. I provided them my resume, cover letter, and completed the questionnaire of my accomplishments. I stressed that my resume mostly focused on what I did and not accomplished. I would like for it to focus on what my resume accomplished.

After waiting for about 10 days, I got back basically my own resume with the same content. They either swapped out a single verb or shuffled the same words around in a sentence - the end of the sentence to the beginning and beginning to the end. Besides giving me back my own resume with its same content but with a layout and format change, it was littered with proofreading errors. I showed a colleague of mine who recruits for IBM. He was in shock that this was a paid professional with these kind of errors. My last name and phone number were incorrect, but there were so many grammatical errors - missing commas, subject - verb tense agreements, and incorrect words such as using improvising instead of using improving. There were several sentences that just didn't make sense.

I immediately responded to the writer, it took him 5 days to respond back to my concerns and then asked me to provide a redline version of the draft. So I had to provide my professional writer a road map to all the mistakes. He responded that he would immediately make the necessary changes and address my concerns that none of the accomplishments that I provided to him were not used in my revised resume. I waited 2 weeks to get back the redline version I had already provided him and he swapped out some content that was from my original resume into the second draft that was not previously used.

I again responded as to what happened. What happened to my list of accomplishments? Why did this take 2 weeks to complete? My revised resume sounds the same with no added value. Its been crickets from the writer. Beware of them.

All I have to say is STAY AWAY! This is set up like a scam site! I ran into topresume.com and EVEN after reading some really bad reviews I decided to still give them a shot. It was a Saturday night and I needed to find a place to have a resume done in a shorter amount of time and they advertised this here. I ended up paying for the service and also added on a 48 hour rush which cost me an additional $75. The 48 hour rush service never indicated anything else than 48 hours which I paid for. Monday comes and I'm concerned because I never heard a word from anyone at topresume.com, I called them and they told me that I MIGHT have it by the end of Wednesday. I was appalled by this as I explained the rush I paid for and the time frame I needed it by. She told me she will try and get a hold of the writer but no guarantees. What!?!?! No guarantees?!? I paid for this to be expedited and now they are telling me they can give me a free cover letter. I told them I don't care for anything but what I paid for and the timeframe needed. I never heard back. I emailed them again on Tuesday and told them if they can't have the resume done by the end of the night to refund me. I never heard back. I emailed first thing on Wednesday and told them to refund me as services were never rendered, I never heard back. On late Wednesday I get a email with a ROUGH draft! Unreal! They completely ignored all my messages and slid in the resume as a very basic right draft with missing inserts. The resume is useless and I wasted 5 days on this place. Save yourself the time. The customer service here is as bad as it gets! They don't care one bit about you and they don't seem to care about deadlines or requests. For that, I would never ever recommend and should've stayed away from the start

I will say I was a little skeptical given that the price for the service was well below what other companies were charging, but I really needed to update my resume, so I figured I would give them a chance. I feel like I robbed them! The process starts immediately from when you click "order". You have to fill out a lengthy form with all kinds of information, but that helps them figure out what to focus on, so it can't be skipped. Then it took about a day or two before I was assigned a personal resume writer (Sara G.). They reached out and asked if there were other items outside of the form that I would like them to focus on. Within about 3 days, I received the first draft. In format and style it was already light years ahead of where my resume was, so I was happy, but the resume writer had placed notes in the document with questions for me to answer. You get one week from the time of the first draft to make changes, edits, etc. On the night before the week was set to expire, I realized that they had left out one important item off my resume. I notified Sara G at around 6pm, and the next morning there was a fresh resume in my box with the appropriate changes.
The best part is that the whole process is quick, effective, and in the end you are left with a Word document that you can edit and move on with from there.
If I had done this myself, the process would have taken months, and I would never have arrived at the excellent resume that TopResume gave me.
I could not be happier with the service. In fact I was so happy that I paid the extra money to have them craft a great cover letter that matched the resume, so now all I have to do is go in and customize each time I apply for a position.
I went and uploaded the new resume to several sites, and where before I was always receiving the terrible calls for "Open a franchise" or "Be an insurance agent", I am now receiving calls for jobs that are well suited to my line of work.
I am happy that I stumbled on to TopResume, I would highly recommend their services if you are in the market to update your resume.

I did the complimentary resume critique which was offered via Glassdoor and was impressed by the ATS scan feedback. Therefore I went for their service and expressed that I was a creative that needed a resume in a Word Doc format that still looked eye-catching but also performed well in ATS scans.

I was excited to finally have a high performing resume and had my husband submit his resume for review as well. I was very disappointed when his review came back almost identical to mine and we are in very different fields with very different looking resumes. Needless to say, this made me nervous about what I would receive for my edited resume.

I received my first round on time only to find that the content really didn't change that much. All that had really been done was to plug the content into a very dated-looking Word Template, deleting much of my experience along the way. When I returned my edits along with a critique of the design, the writer didn't understand my design comments so I sent her a sample Word Template that was more contemporary looking and would still enable content to be scanned.

The next round of edits came back two days late. They did offer to extend my review time, however the revision that came back was horrible, it was actually visually worse than the first round! I showed it to a few hiring professionals and was told it looked as if it was created on using a typewriter and Chartpak lettering. I can deal with reformatting the resume myself to be more attractive, but the content is not an improvement and I have little faith that TopResume can actually deliver on what they promised. This was the biggest waste of money!

I worked with Greet and it was a great experience. I feel more prepared to apply for jobs.

Super fast turn around! Employer responses kept me coming back.

Top resume helped to build my resume and template used was great.

The customer service of Top Resume is pathetic They never replies to your email or returns your phone calls

No complaints, the resume was prepared in a timely manner, the writer addressed all the revisions/comments I made and had updates for me within a day

Very helpful and thorough to help shed a better light on my experience. It is better to have a third party that can be more objective.

Top resume is proffessional and they're work is solid. I've already received 2 interviews because of them!

I would like to take this oppurtunity to thank TopResume for making my resume look more professional.

Jodi resvised my poor resume and cover letter with her understanding and encouraging. She is very professional.

DON'T WASTE YOUR MONEY! All they do is lie and make excuses. I paid for the Career Evolution Resume Writing Package and 48-hour Rush Service. I got the first draft from the first writer assigned to me well after the 48-hours had passed and all it consisted of was thesaurus vomit and fill-in-the-blank holes. The writer kept promising she'd have it done - Saturday morning, Monday morning, Monday evening, Tuesday morning, Tuesday evening... yet nothing, nothing, nothing. Then she makes the excuse she was ill. Then she had a death in the family. I'm sorry, I really am about the personal circumstances, but she had a responsibility to tell her management she could not take on the work if that was truly the case. Meanwhile, customer service makes excuses, says they'll refund the rush service fee. I get reassigned to a second writer and the same product - thesaurus vomit and fill-in-the-blank holes. I call and ask about the rush service refund and I get told I said the refund wasn't necessary (why would I continue to follow-up on it then?). I provided more than adequate information to complete the resume - two previous resumes, a detailed list of accomplishments, a career synopsis, and a list of recommendations. After two weeks, all I wanted was the resume they advertised, but ultimately they decided refunding my money was a better option than dealing with me. It appears no real work was ever done on the resume, as I asked to see progress. Sorry my expectation was that if you tell someone they'll have something by a certain time, it should actually be produced - guess that was too much to ask. I'll be shocked if I actually get my money back.

Working wit ToResume was easy. Not sure was worth it for me. All recruiters were asking me if I have another CV beside "this".

This review was very helpful for me. Definitely, I need to improve it and now I have your comments and sugest. Thanks a lot!

Met with writer, discussed my career objectives. Provided drafts and was blown away at the seamlessness and quality of the work. I highly recommend!

Heather was amazing at getting all the pieces complete and creating a resume, cover letter and linked in that showed who I was as a professional.

Well done top resume, it was very nice and detailed advise, I ll work on all points mentioned to make my resume look better and better

Very informative and helpful positive feedback to help me improve my introduction to future employment

I liked the way my resume was re designed and perfection in every detail, I felt the price was high, other than that everything is good