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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
193
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user brandonw38
Tennessee
1 review
0 helpful votes
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January 28th, 2017

Very impressed with the professionalism, timeframe, and results. I highly recommend. Definitely worth the money!

Date of experience: January 26, 2017

Thumbnail of user mikhailm4
New York
1 review
0 helpful votes
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May 20th, 2016

Top Resume provided excellent resume writing services. I will recommend this company w/o any reservations.

Date of experience: May 20, 2016

Thumbnail of user marylouj12
Florida
3 reviews
0 helpful votes
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October 7th, 2021
Verified purchase

Corrections had to be made that I found! Once communication was received, corrections were conducted.

Date of experience: September 7, 2021

Thumbnail of user catherineb216
Colorado
1 review
0 helpful votes
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March 19th, 2019

Great service - quick and easy. Very professional and the results were excellent. Would definitely recommend.

Date of experience: March 19, 2019

Thumbnail of user ronp663
Cyprus
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Excellent results communicating 30 plus years of a diverse experience history into a concise narrative.

Reason I chose this business:

Recommended to me

Date of experience: March 23, 2023

Thumbnail of user rahulw
India
1 review
0 helpful votes
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November 13th, 2019
Verified purchase

I got helpful review on many points to be refurnished & mention in my resume as I was missing some points. Nice to experience the TopResume.

Date of experience: November 12, 2019

Thumbnail of user kevinc964
Illinois
1 review
0 helpful votes
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June 2nd, 2020
Verified purchase

My experience was wonderful. Very responsive and professional. I very much appreciated the final product.

Date of experience: June 2, 2020

Thumbnail of user christinet580
Colorado
2 reviews
0 helpful votes
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April 3rd, 2021

I paid and have been trying over last few days to complete the questionnaire and when I choose Save & Continue or Save & Exit (I've tried both several times), it wipes out ALL my work and says Session Expired. I have reached out to support and asked them to please fix quickly or give me a refund so lets see what happens. I will certainly update this review.

* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 4, 2021

Thumbnail of user svitlanas11
California
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

It's a good promt to concentrate more on my last work experience and achievments, I've gained than on long years of working.

Date of experience: September 26, 2022

Thumbnail of user gregoryq120
Georgia
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

I am extremely happy with the finished product. It was an easy process and Harvey D. Was wonderful to work with.

Reason I chose this business:

Internet reviews

Date of experience: July 20, 2023

Thumbnail of user breannab10
Massachusetts
1 review
0 helpful votes
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June 8th, 2017

I was skeptical at first, but the whole process was very inclusive and I am happy with my new revised resume.

Date of experience: June 6, 2017

Thumbnail of user randyt203
Massachusetts
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

My resume and cover letter came out awesome, well beyond my expectations. I would recommend this service and company to anyone.

Date of experience: May 4, 2021

Thumbnail of user marym1812
Massachusetts
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

Great job reformatting my resume and shifting some of the language to better highlight my strengths, expertise, experience and future focus.

Date of experience: December 4, 2019

Thumbnail of user carltonp8
Georgia
1 review
1 helpful vote
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March 10th, 2016

Excellent resume I feel 100% better about my job search. I received my draft in a matter of days. Fast service.

Date of experience: March 10, 2016

Thumbnail of user marcellem11
AE
1 review
0 helpful votes
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December 11th, 2019
Verified purchase

Very helpful review, all points provided in a clear way, which make all the things to be changed easy to identify.

Date of experience: December 8, 2019

Thumbnail of user hermand34
California
1 review
0 helpful votes
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October 22nd, 2019
Verified purchase

Excellent service and would try this service again. I have gone on five interviews and found a job within 30 days

Date of experience: October 1, 2019

Thumbnail of user asimy
India
1 review
0 helpful votes
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May 13th, 2021
Verified purchase

Feedback provided was spot on and good to get an outside perspective. Great advice to use action verbs and highlight achievements.

Date of experience: May 13, 2021

Thumbnail of user jameyc6
Alabama
2 reviews
0 helpful votes
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November 26th, 2016

Excellent service! Alana really improved my resume. Prompt, courteous and delivered my completed resume one day ahead of promised completion date.

Date of experience: November 23, 2016

Thumbnail of user shelbiv3
Illinois
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

My experience was amazing! I got what I paid for and then some- I will definitely be back in the future.

Date of experience: May 18, 2021

Thumbnail of user paulk166
Missouri
1 review
0 helpful votes
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December 24th, 2016

Resume was great. Signed to have the fee taken over two months. They took the fee all at once. Only negative.

Date of experience: December 21, 2016

Thumbnail of user deirdrec8
Montana
1 review
0 helpful votes
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January 12th, 2017

This site was very helpful with advancing my professional career and improving my resume. Staff were open to communication and feedback.

Date of experience: January 10, 2017

Thumbnail of user alfredog26
California
1 review
0 helpful votes
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February 9th, 2017

I worked with Kathleen and she provided me with all the updates through the process, my resume looks much more presentable.

Date of experience: February 7, 2017

Thumbnail of user colleenr20
Florida
2 reviews
0 helpful votes
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February 23rd, 2017

All work was completed in a prompt professional manner. The changes in my resume improved the presentation and content. Nicely done!

Date of experience: February 21, 2017

Thumbnail of user teesab
Maryland
1 review
0 helpful votes
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April 10th, 2017

The process was easy and the writer captured everything I was looking for. Can't wait to put my resume out there.

Date of experience: April 7, 2017

Thumbnail of user shannonr51
Florida
1 review
0 helpful votes
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January 19th, 2016

Muhammed S. Helped me polish my resume and he did a great job, it now accurately reflects my experience and skills.

Service
Value
Quality

Date of experience: January 19, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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