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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
193
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user mikes467
New York
1 review
0 helpful votes
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November 16th, 2016

Way to expensive for the product given in return. Regret spending the money as I've yet to have get interviews.

Date of experience: November 14, 2016

Thumbnail of user erics1847
New Jersey
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Top Resume presented me with a very professional looking resume that I am hopeful will land me my dream job

Date of experience: May 21, 2021

Thumbnail of user sonjat61
Texas
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Victor did a great job. I upgraded to get my resume posted but have yet to get instructions or information

Date of experience: April 24, 2023

Thumbnail of user kevinm236
Illinois
1 review
0 helpful votes
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January 23rd, 2017

Could not be happier. My account rep, Tiffany was great. Great service, personal touch. Have suggested this service to others.

Date of experience: January 21, 2017

Thumbnail of user dwains11
Florida
1 review
0 helpful votes
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February 23rd, 2017

My agent worked over the weekend. Very professional, we even made other changes at the request of my head hunter.

Date of experience: February 21, 2017

Thumbnail of user dakiak
Maryland
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

I was able to get a job about one month after my resume was completed. I highly recommend the service!

Date of experience: December 13, 2021

Thumbnail of user mimm3
Washington
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

My resume was well done and still in the progress applying job internally. I am confident of my update resume.

Date of experience: October 23, 2019

Thumbnail of user johnc691
New York
2 reviews
0 helpful votes
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March 9th, 2017

Pam did a great job, she was effective and efficient. There other services are also great and gets results quickly.

Date of experience: March 6, 2017

Thumbnail of user brandond47
Illinois
1 review
0 helpful votes
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March 9th, 2017

I would recommend top resume. I have received several contacts from employees since uploading my revamped resume to career sites.

Date of experience: March 6, 2017

Thumbnail of user emilyc307
Pennsylvania
1 review
0 helpful votes
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November 1st, 2019
Verified purchase

The writer effectively helped me rewrite my skills for LinkedIn. I am satisfied with my decision to work with TopResume.

Date of experience: October 29, 2019

Thumbnail of user francinew29
Florida
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Excellent! The revision of my resume allows me to be comfortable and confident about speaking on my skills and capability.

Date of experience: September 7, 2021

Thumbnail of user paula1522
Florida
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

It was great to bring things up to date. Amazing how technology is used today to screen and review resumes.

Date of experience: September 27, 2021

Thumbnail of user jacquelinec467
Illinois
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

The service was excellent. I appreciated the quick turn around time and the communications. Thank you! My resume looks great.

Date of experience: September 7, 2021

Thumbnail of user stephenp639
West Virginia
1 review
0 helpful votes
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November 18th, 2020
Verified purchase

The process was very fast and easy, the person I worked with had great ideas and took suggestions as given.

Date of experience: November 18, 2020

Thumbnail of user lorrainej22
New York
1 review
0 helpful votes
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May 25th, 2017

I am very happy with the service provided by TopResume. The writer is very professional and responding my revisions quickly.

Date of experience: May 23, 2017

Thumbnail of user danan159
Minnesota
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Overall my experience was positive. There customer service representative were always helpful when I was having questions regarding my order.

Reason I chose this business:

I came across it on Facebook and thought it was a good idea too redo my resume before I started my job search.

Service

Date of experience: March 28, 2023

Thumbnail of user lorellieo
Philippines
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

I read it detailed and its very understandable. I'm not yet done on adding and change but im learning thanks

Date of experience: November 19, 2019

Thumbnail of user michaelp3536
New York
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

Overall experience was good. My writer crafts a well organized and appealing document that was much better than my original.

Date of experience: June 29, 2021

Thumbnail of user josephm619
TZ
1 review
0 helpful votes
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April 20th, 2019

Topresume open my eyes in regarding to my career story. I will recommend more friends, I really like your service.

Date of experience: April 18, 2019

Thumbnail of user sanjayp29
India
1 review
1 helpful vote
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November 28th, 2019
Verified purchase

I have total 20 year experience at petrochemical my qualification is mechanical diploma I am interested any job for mechanical

Date of experience: November 25, 2019

Thumbnail of user poessier
Florida
1 review
0 helpful votes
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December 8th, 2020
Verified purchase

I am very delighted with the experience. I felt listened to. Hopefully, this will be the start of something great.

Date of experience: December 8, 2020

Thumbnail of user michellee586
Virginia
2 reviews
0 helpful votes
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November 1st, 2023
Verified purchase

The process was quick and easy! My resume writer answered all my questions, and my resume was unbelievable. I would recommend them for sure.

Reason I chose this business:

I never had someone write my resume before and I receive an email from TopResume. So, I decided to try them.

Date of experience: November 1, 2023

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Michelle,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user chibuezea
Nigeria
1 review
0 helpful votes
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January 9th, 2019

TopResume did an amazing critique. No hard feelings. Mmade necessary adjustments, and I believe I will a have a favourable outcome soon. Cheers.

Date of experience: January 9, 2019

Thumbnail of user carlosa106
DO
1 review
3 helpful votes
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May 8th, 2018

The free resume review was helpful! It gave me very good direction on how I should reevaluate my resume in the right ways.

Date of experience: May 8, 2018

Thumbnail of user fatemehh2
GB
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

It was very helpful and enlightening. It also mede me revise my own resume to find better opportunities and chances of being hired.

Date of experience: February 17, 2021

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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