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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.7%
Positive
195
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user amondp
Florida
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

My writer was very helpful and truly assisted with getting from me what she needed in order to create a great resume.

Date of experience: February 2, 2021

Thumbnail of user stephenm1673
Texas
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

Sabrina was really nice and helped me with any questions i had during the whole process. Thank you all kindly

Date of experience: May 18, 2021

Thumbnail of user walidw10
Virginia
1 review
0 helpful votes
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October 23rd, 2017

TopResume has all tools which can help you to build a professional resume. I like especially the word extractor.

Date of experience: October 23, 2017

Thumbnail of user shoaiba6
New York
1 review
0 helpful votes
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October 16th, 2017

I found TopResume's resume assessment very helpful. Apparently they do it free for the first time, which is a big plus!

Date of experience: October 16, 2017

Thumbnail of user billf59
Ohio
1 review
0 helpful votes
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December 25th, 2016

TopResume did a nice job on reworking my resume/CV. Now we wait and see how the results change. Hope it becomes 5 star!

Date of experience: December 22, 2016

Thumbnail of user brandonh881
California
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Hannah did an amazing job, the only draw back was that it took longer than expected to get my thank you letter and LinkedIn makeover completed.

Reason I chose this business:

Seemed to be top rated online

Service

Date of experience: March 9, 2023

Thumbnail of user erickas53
Georgia
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

My resume writer Harry A was knowledgeable, pleasant, and always provided me with the latest updates.

Reason I chose this business:

I received a resume critique; the results stated I needed to better highlight myself and my achievements.
From there, I went full throttle and simply followed & trusted the Top Resume process to help me appear greater on paper.

Date of experience: March 9, 2023

Thumbnail of user robinm111
Virginia
1 review
0 helpful votes
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January 7th, 2017

TopResume did a great job taking my experiences and making them sound much better than the original resume.

Service
Value
Quality

Date of experience: January 5, 2017

Thumbnail of user christineh92
Oregon
1 review
0 helpful votes
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January 6th, 2017

Beyond my expectations! Professional, fast and on point. Turn around time was more than I expected.
Thank you

Date of experience: January 4, 2017

Thumbnail of user asiab19
New Jersey
1 review
0 helpful votes
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January 11th, 2020
Verified purchase

After receiving your feed back on my resume, it was a complete wake up call, Not to do again. Thank You!

Date of experience: January 8, 2020

Thumbnail of user esmad
Illinois
1 review
0 helpful votes
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January 10th, 2020
Verified purchase

The process was simple, fast and thorough. I would definitely recommend to anyone that needs resume services

Date of experience: January 7, 2020

Thumbnail of user iraqa
California
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

I was happy with the overall service. Stuart helped me put up my achievements and expertise together in professional matter. Thanks

Date of experience: May 26, 2021

Thumbnail of user heatherr67
Washington
1 review
0 helpful votes
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January 26th, 2017

The writer was very professional and asked all questions up front. I didn't even have to ask for a re-write!

Date of experience: January 23, 2017

Thumbnail of user teresak29
North Carolina
1 review
1 helpful vote
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January 26th, 2017

3 Interviews in 24 hours! I had my resume, cover letter and Linkedin profile done. Well worth the money.

Date of experience: January 24, 2017

Thumbnail of user martinh530
New Jersey
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

The gentleman who prepared my resume was very professional and insanely talented. It looks so good I would hire myself. Lol

Date of experience: March 16, 2022

Thumbnail of user lawrencem53
Nebraska
1 review
0 helpful votes
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January 27th, 2017

Resume looks extremely professional along with cover letter. Looking forward to having potential employers contacting me

Date of experience: January 25, 2017

Thumbnail of user anabelg16
New York
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

Amazing experience! It was lovely working with Kim! She made everything so much easier in terms of my request and details. She's awesome!

Date of experience: February 9, 2021

Thumbnail of user nicolasp23
Florida
1 review
0 helpful votes
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July 12th, 2019

Helped identify strengths and weaknesses of my resume. Would definitely recommend for anyone looking to upgrade their CV.

Date of experience: July 11, 2019

Thumbnail of user deniza4
New Jersey
1 review
0 helpful votes
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May 27th, 2016

Fast turn around and professional looking product! I would recommend them to anyone, well worth the $!

Date of experience: May 27, 2016

Thumbnail of user geraldw33
Canada
1 review
0 helpful votes
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May 31st, 2016

TopResume took a drab resume and turned it into outstanding product! It's something I am very proud to send out. Excellent service.

Date of experience: May 31, 2016

Thumbnail of user andreab108
Virginia
1 review
0 helpful votes
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May 28th, 2016

Took two weeks to be assigned a writer, but am very happy with the results. Should have used them years ago.

Date of experience: May 27, 2016

Thumbnail of user janicem67
Canada
1 review
0 helpful votes
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February 24th, 2017

TopResume delivered what I wanted! My resume was re-worked to provide me with the extra leverage for today's job market search.

Date of experience: February 22, 2017

Thumbnail of user reneah6
Texas
1 review
0 helpful votes
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April 28th, 2020
Verified purchase

They did an excellent job on rewriting my resume! It was a quick and easy process. I highly recommend!

Date of experience: April 28, 2020

Thumbnail of user vinceb23
Virginia
1 review
0 helpful votes
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March 7th, 2017

Impressive fast service, excellent communication, professionally done. Looks great! Will definitely be recommending it to peers and friends.

Date of experience: March 5, 2017

Thumbnail of user jacke156
Florida
2 reviews
0 helpful votes
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February 2nd, 2020
Verified purchase

I believe this was necessary to help compete in the job market of 2019-2020. Times have rapidly changed.

Service
Value
Quality

Date of experience: February 2, 2020

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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