TopResume

I couldn't have constructed a better resume on my own. I trusted in the professionals and very happy with the results.

The free assessment was honest and grounded and certainly has made me relook at my existing CV. Well worth the experience.

Very user-freindly service for resume writing. I am happy with the end-product and eas of this working relationship for my resume.

I got a critique of my resume from Top Resume (on Monster.com) and the critique was very, very helpful! While my resume looked great, the content needed to be updated. Everything that was explained to me really made sense.

*** One important thing was that I was explained is that many employers use Applicant Tracking Software and that my sales experience scored a 96% and my management experience scored 55/100 and that I would "benefit greatly from the skilled attention of a professional resume writer." I wanted to get out of the 55% range since most of my experience was in sales management.

"Sara" re-did my resume and she really did a good job. I had trouble putting one of my job descriptions into a single, succinct sentence. Sara did it quickly and concisely - it was very cleverly worded and I was impressed.

However, once my resume was done, I asked Sara to run my resume through Applicant Tracking Software again. My sales experience dropped to 76% and my management score was still 55/100.

I would have given 5 stars if my sales experience still scored a 96% and if my management score had moved up to the 90%+ range.

Overall, I feel that I have a better resume than I had before.

One other thing is that Top Resume alleges "Our resumes generate 2 to 3 times more interviews." I have not seen an increase in interviews. In fact, before I went through the resume re-vamping process, I interviewed and secured a new job that I am going to love. However, I submitted my original resume that I had created myself.

I would recommend Top Resume to anyone needing help writing a concise resume which emphasizes their accomplishments. However, I can't be sure that I will improve the number of interviews or scores in Applicant Tracking Software.

Wasn't impressed with the quality of the resume or cover letter, could have written better myself & will still have to.

I expected a reply faster but when I let them know I wanted the resume asap, it was done and I am very pleased, 5 star for sure!

Update (from 1 star to 3 stars): After hearing back from customer service, I was assigned a new writer. Initially TopResume attempted to restart my service from the beginning and I let them know that I was not OK with that timing and needed a writer who could provide edits and feedback quickly. They accommodated. The new resume was written much more effectively. There are a few minor points that could be edited or fixed, but overall, the ending product is about 90% of what I want which is likely as close as I will get given the niche job-related terms in my industry. I had a bad experience to start and it got better later on. Ultimately this service comes down to who you get as a writer.

Couple points to help you recognize if you have a bad writer. One, your writer sends you a barely complete draft looking for "feedback on the template". Most likely this is a sign that your writer needs to submit something by a certain deadline and this helps them get past that expectation in their internal systems. Two, your writer submits the final resume on a Saturday night and lets you know that you have until Sunday afternoon to provide final comments. This was clearly another sign of a writer trying to avoid interaction with the customer and getting through the processes of their internal system.

Initial review: I wanted this service to work since I saw so many positive reviews. This is not a legitimate business. Clearly the writer I had assigned to me barely reformatted my resume, had multiple typos, and even re-used the same language in different sections of my resume. When I asked for feedback, he said he would re-edit it. I never heard back him again even after I emailed him a few times. Most likely, this writer met the minimum criteria for topresume's project management system but was more interested in getting through those checks than providing real service or even a competent resume. Later, I wrote customer support asking for help on this issue. Got a response but then nothing happened. Replied back to that a few times and still got no response. Please save your money. This feels like an offshored service where the writers are more interested in doing the bare minimum than helping you with your resume needs.

After receiving an A+ on my resume, I decided to get a review to make sure the automated resume scan didn't miss anything. I assist at an Employment facility but I am by no means an expert. I went into this with experience with an open mind and, unfortunately, left feeling very skeptical. Job seekers are usually strapped for cash and I wanted to avoid anyone potentially getting scammed.

At first, I was pleased with the amount of detail that existed in the review but upon closer look, I realized most of it was not accurate. The review stated sentences were too short, but I'd argue quite the opposite. In fact, I was pushing the limits of allotted space and was flirting with sentences that existed on two lines. The reviewer said there were not enough numbers and too many signs of repetitive language (another thing I respectfully disagree with). Additionally, the reviewer said I had no career summary, which I certainly had. I looked over the review four times before researching the company and its reviews. Here's what I found:

1.) The reviews by "resume experts" seem to be auto-generated. I read other reviews and they were identical to that of my own. There was very little variation and none of the people I reviewed were in the same field or stated the same things in their resume.

2.)The customer reviews have a bit of a pattern.
Postive customer reviews seem to be generated/similar at times. Factors such as similar language and clustered positive 5star reviews caused me to raise an eyebrow. It's very rare that companies consistently receive the same style of writing, same exact rating (with little to no variation), and all clustered together (usually in two's, which may offset one-star ratings). I may be wrong but it feels like a pattern created by management. These reviewers seem to only post about TopResume, as well. On the other hand, negative reviews have varied language and were not posted at the same date and time. The negative reviews discuss the same complaints and seem to be a bit more genuine.

Log story short: Please be careful. Being a job seeker is stressful enough without needing to be scammed. I assume they will make changes to their method as people catch on and complain more, in any case, be careful.

Reached out to TopResume to get a complete resume renovation as my old resume hadn't been touched in some time. They did a fantastic job.

Easily processed and very helpful. Was able to adjust my order after it's completion. Interacted with the writter and able to obtain a great resume.

Top resume meet my expectations at first meeting, where I talked to the Writer.
I asked for a clear and objetive Resume. And it worked!

After reviewing my resume from TopResume, they gave me a really usefull points and suggestions that helped me so much in writing my new resume.

Rachna L did an amazing job on my resume. Rachna also did my cover letter. I love both my resume and cover letter,

Thanks again Lisa Wilcox

Extremely thorough and prompt service with knowledgeable team. Highly recommend.

My professional writer was great. She really showcased my accomplishments and set my resume to attract the positions I want.

Did a great job on my cover and resume. I will refer anyone to TopResume

The experience was a bit of a surprise to me in a positive way. The writer was great with revisions and I like how transformative my résumé became.

Accurate and precise, mind opening, professional review, accomodating, and would recommend to all employees.

Pleasure to work with, turned my resume from OK to excellent. After using TopResume, I received an interview call after my first application.

I bought its premium package including rewrite your resume, cover letter and LinkedIn by its top 10% writer. Five days after I purchased the package, the customer service has contacted me and said the writer was busy on someone else and do I want to switch to another one. I chose to switch another writer.

The new writer sent me the first draft within two days and I replied her on the same day. No feedback from her for next five days even if I emailed her again about the process. I had to email the customer service and report the situation. The writer has replied me after I contacted the customer service.

But! Most of the questions I asked have not been solved and she only did few changes and reformated the resume. I had to ask those questions again but she did not solve all my concerns in my resume or answered them in the email either.

I contacted customer service about my concerns and the girl who worked at customer service started to edit my resume. I do not think she is one of the top 10% writers.

In my package, one of topresume's responsibilities is to make my resume pass the ATS check. But I did not receive the full ATS report from them. Without the full report, how can I tell if my resume passes the check or not?

Topresume told me "You only receive one critique, whether you purchase or not" "You can compare your ATS results to the original critique, which will tell you what's changed." Topresume did not cover all these information at the beginning. Until now, I cannot tell that if my resume passes ATS or not.

My suggestion, never never never choose Topresume. The writer is irresponsible and customer service will not stand for the client. NEVER CHOOSE IT.

The initial feedback from be resume review was very helpful and the resume rewrite was exceptional. Something I couldn't have done on my own.

I was very optimistic about having TopResume take over the task of helping me create a brand for myself. To help showcase the skills that I have that I couldn't quite do justice with my own words. I signed up for the resume+cover letter package which was a little over $200. I was promised a 7 day turnaround on my first draft. Well... that day came and went and so did the next day with no word from my writer. I sent an e-mail asking what was going on? Turns out my assigned writer hadn't even touched my order yet! And when they did, they had a draft to me the next day it was very shoddy. You can tell sentences were just copied and pasted from other places as there were 4 different font styles in the first paragraph alone. And they sent them late on a Friday, and you only get one week to talk back and forth to your writer. So of course I sent them on the weekend back, but that is 2 days already that I am sure my writer won't see my requests for edits and in return they will send me back the documents 1 more time but this will be the final outcome of my documents as time will not allow me to communicate for more edits. So far I am not impressed and feel like I would have been better off trying to find someone local to work with. Seriously folks, don't waste your money on TopResume.

Update: After being promised that my edits would be given to me within 2 business days, I still have not seen them. It is now the 3rd business day, and conveniently the last day I have to communicate with my writer to make further edits. This has been the most unprofessional experience I have ever had. This is seriously not worth your money.

Worked as a chief officer in Non DP AHTS vessel and Non DP Towing tug experienced of 13 years. Anchor handling, positioning barges, recovering anchor, towing barge,