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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.7%
Positive
195
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Save your money, it's a scam”

V D.
9/25/24

I regret wasting my money on their "service". There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.

Date of experience: 9/15/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user susanl53
Texas
2 reviews
6 helpful votes
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May 4th, 2016

Good update to my resume but too soon to review, no interviews yet that is guaranteed

Date of experience: May 4, 2016

Thumbnail of user mirandam98
New York
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

Dawn did a great job of updating my resume. I really love it. Thank you, Dawn

Date of experience: October 23, 2019

Thumbnail of user sandrap56
Georgia
1 review
0 helpful votes
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January 11th, 2016

Danielle was incredible in reworking my resume. Great job Top Resume, keep up the good work!

Tip for consumers:
Get the resume and cover letter package it's worth it.

Service
Value
Quality

Date of experience: January 11, 2016

Thumbnail of user billa586
California
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Responsive and well written. I recommended to a friend who went forward with you as well.

Date of experience: September 7, 2021

Thumbnail of user ericak9
Washington
1 review
0 helpful votes
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June 8th, 2016

I wish I used this service years ago. They did a great job with my resume.

Date of experience: June 8, 2016

Thumbnail of user arzooz1
India
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Loved the entire experience. It is easy and worth the wait. Highly recommend for job seekers

Date of experience: May 26, 2022

Thumbnail of user alinac31
Georgia
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

Ahmed did a great job on my resume. Professional, easy to talk to, responsive and efficient!

Date of experience: November 24, 2020

Thumbnail of user christinac713
Delaware
2 reviews
0 helpful votes
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March 9th, 2021
Verified purchase

Love my new cover letter and resume! Albert was very knowledgeable and easy to work with.

Service
Value
Quality

Date of experience: March 9, 2021

Thumbnail of user ishrathv
Canada
2 reviews
0 helpful votes
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March 25th, 2020
Verified purchase

I was extremely satisfied with the service and outcome of my experience dealing with Top Resume.

Date of experience: March 25, 2020

Thumbnail of user toddh505
Illinois
1 review
0 helpful votes
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August 7th, 2021
Verified purchase

I get tons of responses, though I do feel my resume could use a lil polishing.

Date of experience: July 8, 2021

Thumbnail of user melissat896
Missouri
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

He got the job done in a fast and timely manner. It was a good experience.

Date of experience: August 17, 2021

Thumbnail of user terrel117
Missouri
2 reviews
1 helpful vote
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July 30th, 2016

Kristi was awesome to work on my cover letter and new resume. She answered my questions. Great job

Date of experience: July 27, 2016

Thumbnail of user wendym80
Washington
1 review
0 helpful votes
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July 13th, 2016

The service was great, the writer did a good job with what she had to work with. But the end product has not been all I hoped. What would have really helped was if in the end, they could have run my new resume through the same automation software they used as a sales technique and given me the same type of scores they used to convince me I needed help in the first place so I could better quantify how much my resume had been improved. My work around that has been to use jobscan.co to evaluate the resume before each application.

It has required a lot of re-working on my part, which is fair enough, a resume writer who is doing work from some documentation and a basic questionnaire can't work miracles. If you expect a perfect outcome, no service is going work for you.

If you need an uninterested party to re-write your resume to get you pointed in the right direction, this is a great service. And if you have ever struggled to write, the price is completely fair for what you get, I actually felt bad because the time it must have taken the writer means in the end the hourly wage wasn't much.

When someone else re-writes your resume who has no emotional attachment to you, it helps you accept your weaknesses in a way your friends/family can't. That said, there was too much flowery language and typical descriptions which she used to fill in where I didn't have enough on my own. After re-reading it multiple times I have simplified the language and adjusted it. But her attempt to fill in typical language where I lacked it gave me something to work with, it was easier to edit and fix because I could see where she was coming from and why she had done it, even if it wasn't prefect.

I would advise using this service along with jobscan.co and looking at the requirements on the various job postings, and adjust accordingly, eventually coming up with the perfect combination.

I didn't love the cover letter, I have found other formats work better for me, but as cover letters go, it is a nice start.

I have found I need to keep adjusting the resume to the missing language choices for each application in jobscan.co. I have gotten more hits on LinkedIn since the re-write, but that was after I made changes to what I was given.

But without the re-write I would still be spinning my wheels. If you are willing to put in as much as the writer does, you will get what you need. If you expect the writer to give you an original resume without meeting half-way, you will be disappointed, but you are also expecting a miracle, and that is not fair.

Service
Value
Quality

Date of experience: July 10, 2016

Thumbnail of user fernandod15
BO
1 review
0 helpful votes
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May 26th, 2017

TopResume provided me a very professional service, I am quite satisfied with the job done by TopResume. I recommend TopResume for improvimng your CV.

Date of experience: May 23, 2017

Thumbnail of user nicolen125
South Dakota
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

I used too may words in my original resume with good intentions of showing in detail ALL of my skills and not leave a single thing out yet, it was dull and lacking.(worse than I knew until I saw the finished product!) My writer Clementine had some work cut out for her when she got my resume. She cut out a lot of word-salad and used complex vocabulary to eliminate my unnecessary word-salad while maintaining & delivering the exact message and points I needed and wanted to show to my future potential employers. I didn't see I had all of these unnecessary fillers until she had perfected my resume. She managed to downsize my extra wording without leaving out vital information. She is very gifted in her abilities to summarize. The whole layout of my resume changed as well, for the better. I have been a manager and have hired several people so I've seen many resumes, and they all follow the same suit that I had. Speaking as someone with management experience here, if I had a handful of resumes and I saw one with this kind of vocabulary neatness, layout, and organization... I'd have interviewed this person even if they didn't have experience in the field or even a bad work history because it is easy to read, it sticks out, and it is obvious the writer of the resume worked hard and took their time and it leaves a lasting impression. I also loved my cover letter. I have written some pretty cliche cover letters and most cover letters I have seen are cliche. Before viewing my final masterpiece, I was expecting some moving around of my words and improvement however, this was a complete make over and I didn't feel Clementine just threw it together through rearranging and googling synonyms for the words I chose. It was an improvement and make over. I'm very satisfied and also feel more confident and kind of awesome when I hand out or submit this new creation. I actually feel like I'm showing off and no longer feel the dreaded,"I hope they notice this and that I'm good enough" feeling. I now submit knowing that whomever is getting it will definitely notice that mine stands out which makes me feel more confident and less unsure/anxious about the first impression that I am leaving with potential employers! Thank you Clementine amd Top Resume!

Date of experience: October 23, 2019

Thumbnail of user loriw1014
Florida
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

My experience was professional, quick turnaround and all of my documents exceeded my expectations.

Reason I chose this business:

Your reputation!

Date of experience: November 24, 2023

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Lori,

We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Thumbnail of user shannonm1395
Mississippi
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

I purchased your expert resume advice. Still waiting for final product

Waiting to see if they can solve my issue

Reason I chose this business:

Needed immediate help

Service

Date of experience: November 26, 2023

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Shannon,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user slimj
Tunisia
1 review
0 helpful votes
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September 29th, 2019
Verified purchase

Good job. It was helpful. I wil try to follow you guidance to vreate a better resume...

Date of experience: September 26, 2019

Thumbnail of user kendrab75
Canada
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

Thank you so much Rebekah! I am looking forward to applying to jobs with my re-vamped resume!

Date of experience: August 4, 2020

Thumbnail of user julios49
Brazil
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

It indicates the right points to work on in. Great review it will improve my nexts resumes

Date of experience: October 27, 2019

Thumbnail of user josephs1868
Maryland
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

Love the new format as for linked in I'm a bit imtiadared trying to make the changes.

Date of experience: April 29, 2021

Thumbnail of user dannyb540
Georgia
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Quinn was the best! Great communication, always open for feedback and gave me great guidance!

Reason I chose this business:

Online research

Date of experience: February 24, 2023

Thumbnail of user chrissyg21
California
2 reviews
0 helpful votes
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September 22nd, 2020
Verified purchase

Peter W. Was helpful, professional and polite. I would recommend this to friends and family.

Date of experience: September 22, 2020

Thumbnail of user dannyn93
Texas
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

Ashton was a blast. Better than what I expected and was quick to do revisions

Date of experience: February 3, 2022

Thumbnail of user mattheww58
Missouri
1 review
0 helpful votes
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April 5th, 2016

TopResume did a great check helping me with my resume and responding quickly with updates.

Date of experience: April 5, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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