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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
I regret wasting my money on their "service". There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.
Nadine U was great to work with! Helpful, quick to respond, and very professional.
A colleague recommended the service, not specifically TopResume, but in general as I look for VP roles. Glad I went with the service and likely would've spent much more time on my resumes and cover letters doing it by myself. The cost was worth every penny.
Date of experience: March 9, 2023
The writer did a very good job and communicated with me through the process.
Date of experience: February 9, 2021
Well organized set of comments how to change my CV to improve its value
Date of experience: January 9, 2020
My experience with Top Resume was great. I would recommend my friends and family.
Date of experience: January 19, 2020
It was great. The person gave me some good ideas and I liked it.
Date of experience: April 2, 2021
I had a great experience with my resume writer. He did a amazing job!
Date of experience: June 13, 2023
Excellent experience. Great update to my resume. Matt was helpful and quick to respond.
Date of experience: March 30, 2021
Maxine, Thank you for your help. I can't wait to put my resume out
I was referred
Date of experience: November 4, 2023
Great. I didn't have any problems and got exactly what I was hoping for.
Date of experience: August 18, 2020
Great resume and super helpful with updating the resume. Word Smithing at it's best.
Date of experience: February 16, 2020
Writer did a great job and made my resume from a doer to achiever.
Date of experience: June 15, 2021
My writer was very helpful and pleasant to work with during my resume re-write.
Date of experience: April 28, 2020
Abe wrote a great resume and was very quick and profession during the process!
Date of experience: January 15, 2021
Top Resume provided a quick and easy turnaround of my resume rewrite. Love it!
Date of experience: June 21, 2022
Incredible experience with Don who helped me right away with my email questions and I loved my new resume, cover letter and LinkedIn Profile.
Date of experience: October 23, 2019
My assigned writer, Harry, did a superb job. Great job writing and accommodating my changes.
Price and reviews
Date of experience: October 24, 2023
Thank you for your feedback! We're glad to hear that Harry did a superb job and that you're satisfied with the writing and revisions. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to help!
I think the resume they created was similar to my current resume
They were the highest rated resume writing company.
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
I feel like I have been sprayed by some act right and livin my best life
I feel I can positively move forward
Date of experience: July 15, 2023
Cut and paste + plagiarism + excuses = Fake Resume
I had high hopes for this company based on the abundance of positive reviews on Trustpilot. However, those reviews must be paid for, fake, or from people who just don't know better. I purchased the top tier package (Executive Priority Resume) which is supposed to be completed by the top 10% of the company's writer network. Things started out on the right track when a writer was assigned the same day and that writer quickly delivered the first draft within 24 hours. Unfortunately, this was the only positive experience I had with them. The resume they sent me was simply a reformat of what I sent them to use to draw from with some added fluff. They literally cut and pasted sections of my original work and then plagiarized some fluff from various LinkedIn profiles. The cover letter they wrote was even worse! The entire cover letter was plagiarized from LinkedIn profiles with a few bullet points included that were cut from my original resume and did not make sense. There were grammatical errors throughout the resume and cover letter and neither was an improvement from the originals I submitted. The first draft was refused and suggestions were given for improvement. The writer assured me he would rewrite it and do it quickly. Almost 6 days later I received the second draft back of the resume only, nothing had changed except for one bullet point. Upon receipt of this second draft, I reached out to the customer service number directly. I spoke to a gentleman who tried to explain away the plagiarism and assure me that a second writer would solve the problem. This writer would be a senior writer and would work with me until I was satisfied. Apparently, the original writer I was given was not in the top 10% of their network although that is what I paid for. After some back and forth I reluctantly agreed to wait for the second writer and gave TopResume 48 hours to find the writer that was a good match for my industry, career level and language. TopResume missed the mark and just kept coming up with excuses about why it was going to take longer and longer to find a writer. They refused to refund my money, they stole other people's intellectual property, fraudulently created a fake resume and cover letter with fake qualifications, and never delivered the LinkedIn profile update. Their writers are not as experienced as they claim. They are not an ethical company and need to be shut down. I do not recommend them even for an entry-level resume. If you have worked with them in the past, take your resume and run it through a free plagiarism checker online and see for yourself. Don't be fooled by them, the good reviews are fake, and the bad ones are the real reviews. DO NOT USE THIS FAKE RESUME-WRITING COMPANY
Tip for consumers:
DO NOT USE TOPRESUME.COM
Products used:
Could not use the product as it was stolen intellectual property.
Date of experience: December 23, 2022
An efficient service. The availability of the calls is not oriented to people in other timezones.
Date of experience: September 23, 2021
The resume style was nothing like I could have done myself. Very well made
Date of experience: October 28, 2023
Hi Anthony,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch. Your support is highly valued!
They were able to give my resume a makeover that whent above and beyond my expectations!
Date of experience: February 3, 2022
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Shadonne,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!