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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
I regret wasting my money on their "service". There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way.
I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Products used:
Resume, Cover Letter, and LinkedIn Profile writing.
Date of experience: November 14, 2024
I regret wasting my money on their "service".
There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.
Date of experience: September 15, 2024
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
I did a lot research ahead of time. TopResume was consistently rated best overall and the option to pay in installments through Affirm was a bonus.
Date of experience: July 17, 2024
Hi Ellissa,
Thank you so much for your wonderful review!
We're absolutely delighted to hear about your positive experience.
Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.
If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
I recently used TopResume to create my professional resume, and I couldn't be more impressed. The user-friendly platform guides you through each step with intuitive prompts and suggestions. The resume builder ensures that your document is visually appealing and optimized, significantly enhancing your chances of getting noticed by recruiters.
Date of experience: July 3, 2024
Hi Dwight,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
I wanted a federal formatted resume and they delivered in the most professional way possible. The revision is my favorite part as it makes the resume feel more complete.
I chose TopResume because it was referred to me by multiple hired federal candidates.
Date of experience: July 15, 2024
Hi Jonathan,
Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you once again for choosing us!
I received a very generic, stale resume. I realized I could have probably done a better job with Chat GPT. I would have been okay with that since you get what you pay for, but to have the final product have spelling errors and yellow highlights with question marks? I thought I would have a professional final product, but I got something that cost me half a dozen applications. When I complained, they told me I would get a brand new writer, a top writer, and the product was worse than the first. They said I would get a refund if I were unsatisfied with the second resume, which I was. They have ghosted me; whenever I try to reach out and get a result, they act like they have no idea what I am talking about. Super unprofessional. I would give no stars, but that's not an option.
Top Resume contacted me after I posted a review on Trust Pilot, and this place is just a scam, as they claim they can't refund. I should have done my due diligence to research them, and you should do the same! Read any Reddit post about them; it's all garbage. There are also independent websites reviewing them, again, garbage. They are NOT thought partners; they DO NOT care if you get a job. Their product is ugly and poorly written. Just NO!
For evidence, check out the spelling of "Independent consultant." and the highlighted "(yes)?"
Tip for consumers:
This company is a scam.
Products used:
I didn't use the garbage I got. I had to rewrite it myself.
Date of experience: July 12, 2024
Hi Andrea,
I am sorry to hear you had a negative experience with our brand.
We see you are already in touch with our support team.
If you need further assistance please feel free to send us an email at support@topresume.com.
The write did absolutely amazing. I connected with the details listed inside my resume. I cannot thank the writer enough for spending their time with me. I really do appreciate their time and dedication in help shaping my resume.
I wanted my resume to appeal to the employer. Also, I want it to reflect me as well.
Date of experience: June 29, 2024
Hi Kanaya,
Thank you so much for your wonderful review!
We're absolutely delighted to hear about your positive experience.
Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.
If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
I submitted all of the points in the questionnaire and had great follow through with everyone involved! I would definitely recommend this experience to everyone.
It had good reviews
Date of experience: July 12, 2024
Hi Kimberly,
We appreciate your review!
It brings us joy to learn about your experience.
Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!
Well, I received 4 interview invitations within a week of receiving my new, upgraded resume. I'm very pleased, to say the least!
I wasn’t receiving much interest in my job search with my previous resume that I had written. I had always fancied myself a strong writer so it didn’t occur to me to enlist the help of professionals. Turns out, you guys are much better at this than me! Only wish I’d have reached out sooner.
Date of experience: July 24, 2024
Hi Michael,
Thank you so much for your wonderful review!
We're absolutely delighted to hear about your positive experience.
Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.
If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
The intake process was seamless, the questionnaire was very helpful, and the interaction with the writer was incredible.
It was highly rated online.
Date of experience: July 17, 2024
Hi Juan,
Thank you for your positive review!
We're delighted to hear about your great experience.
Your satisfaction is our priority.
If you need assistance in the future, feel free to reach out.
We appreciate your support!
My resume writer learned about my industry and background and produced a top tier resume in the blink of an eye.
I chose TopResume based on reviews, and your product description. The addition of a new LinkedIn profile was a huge win.
Date of experience: July 17, 2024
Hi Juliann,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
This was a great experience. My resume was somewhat complex due to my vast experience. The rewrite was quite professionally done. I am pleased with the outcome.
I saw the advertisement on Indeed.
Date of experience: June 22, 2024
Hi Shandra,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
My resume writer, Sanika K, was great from start to finish. Sanika was very quick, thorough, and responsive. The first draft was a massive improvement on my existing resume, and all of my requests and edits for the second draft were implemented perfectly. All in all it was a very stress-free and positive experience. Thanks for all the hard work, Sanika!
I had signed up with Experteer.com for some job searches and took advantage of the free resume review they offer in partnership with TopResume. Once I got the review back I decided to proceed with getting a professional resume re-write with TR.
Date of experience: June 5, 2024
Hi Liam,
Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you once again for choosing us!
Sally did a great job on my resume and cover letter. In addition to the professional documents, she educated me on the contents of a modern resume.
Date of experience: July 9, 2024
Hi Robert,
I'm delighted to hear that your collaboration with your writer was a positive one.
If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!
Perfect resume was responsive and followed through with communication on the status of my resume. The assigned writer took my information and created a professional resume.
My resume was needing aa review and formatting update. Top resume reviews were positive.
Date of experience: June 17, 2024
Hi Paul,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
Such an easy process. Very easy to communicate with my resume writer and get the resume dialed in. The process was simple and the final product was excellent!
Found them online and pricing seems competitive so I took the step to elevate my resume.
Date of experience: June 18, 2024
Hi Don,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
Having always handled my resume solo, I was initially skeptical about using a professional system. However, my experience with TopResume has truly transformed my approach. The process was straightforward, leading to a resume that gives me a newfound sense of confidence. I'm genuinely looking forward to seeing how these improvements impact my job search. If you're seeking a genuine confidence boost and want to stand out in your job hunt, I highly recommend giving TopResume a try.
Date of experience: May 14, 2024
Hi Kayla,
Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you once again for choosing us!
I'm very pleased about my resume again thank you for taking the time to complete my résumé
Date of experience: July 14, 2024
Hi Sonji,
Thank you so much for your wonderful review!
We're absolutely delighted to hear about your positive experience.
Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.
If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
I am very happy with my resume and prompt service I received!
I chose TopResume because some of my friends had great results with them.
Date of experience: July 12, 2024
Hi Carmen,
We appreciate your positive feedback!
We're thrilled to learn about your excellent experience.
Your satisfaction remains our top priority.
If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
Once you complete the writing process, your cover letter and resume goes to a page Career.io where they try and redo the documents that you worked on with the writer and what you just paid for. Besides there are hardly any jobs. If a representative from TopResume would like to talk to me to discuss more of the issues in detail, I would welcome it.
A friend who is a HR representative for a global company.
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2024
Very fast, reliable service. Very happy with how my new resume turned out
Date of experience: July 4, 2024
Hi Jessica,
Thank you for your positive review!
We're delighted to hear about your great experience.
Your satisfaction is our priority. If you need assistance in the future, feel free to reach out.
We appreciate your support!
Very professional. I loved the updated resume and cover letter.
I accidentally paid for a service twice. They were very quick to correct and process refund.
I chose to presume because it presented easy and fast.
Date of experience: July 1, 2024
Hi Liza,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
My resume was reviewed and changed to become not only more visually appealing, but also much more emphasized on my accomplishments rather than just tasks completed.
TopResume reached out and had some undeniable productive criticism that made my resume much more appealing.
Date of experience: May 15, 2024
Hi Kyle,
Thank you so much for your wonderful review!
We're absolutely delighted to hear about your positive experience.
Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.
If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
Tasha was very quick and informative with my resume and even helped me with some of my skills
Date of experience: June 29, 2024
Hi Tamia,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
My resume and other documents were handled quickly and efficiently. Professional and updated resume and cover letter! I really appreciate the help!
Professional and credible service
Date of experience: June 8, 2024
Hi Melissa,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Heather,
We apologize for any issues that may have occurred with your documents and are committed to resolving the issue for you.
Our Customer Care team will contact you to assist you better.