TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I thoroughly enjoyed the work Joe did for my resume, cover letter and LinkedIn Service! He not only helped me achieve my goals of writing an effective resume for business applications, but also for government service in which I intend to apply. The full package is definitely worth the money and time. Thank you so much!
Date of experience: October 4, 2016
I just had my resume done up by TopResume. Response from Jo (writer) was quick. I am very pleased with my new resume now as many important details have been included and which I have left them out before. It looks impressive and professional. I received many calls for job interviews.
The TopResume resume writing service is highly recommended
Date of experience: November 28, 2016
I had never considered using a resume service but after making little to no progress in my job search, I decided to give TopResume a shot.
And I'm glad I did. My biggest concern with my own resume was language and word choice. I simply was not confident that I was presenting myself as well as I could. My top resume writer quickly remedied that by wording my skills and experience in a much more compelling way while simultaneously making my resume look less cluttered and busy. The efficiency was what impressed me most.
I would recommend TopResume and absolutely use them again.
Date of experience: January 20, 2017
I've been applying to jobs for the last year with little success at even getting interviews. In just one months time, I've received more interview's than the last year combined. They also provided a cover letter template which is much more concise and descriptive than anything I had wrote.
Looking forward to starting a new career thanks to TopResume!
Date of experience: June 1, 2016
Alana from Topresume has done excellent jobs on rewriting my resume with a professional approach. The major highlight of her work was she listened to all of my wish lists & accommodated most of them, without compromising the standard. Overall i am totally satisfied with the service & will definitely recommend others in my professional network.
Date of experience: February 22, 2017
My writer Jessica was amazing! She took my bland, incomplete one page resume and turned it into a 2 page descriptive masterpiece along with a very unique cover letter! I Immediately received more contact from recruiters with my new-and-improved resume, and have already been offered a new job! I am so happy I decided to purchase this package! :)
Date of experience: April 28, 2017
The feedback provided was very helpful in that it confirmed the shortcomings I felt existed in a clear and concise manner with good examples of how it can be improved (i. E, problem/solution style). I would recommend as a valuable tool in an effort to improve what you have, why, and a solution path by example.
Date of experience: December 2, 2019
Top Resume gave me excellent service and did a fantastic job with my resume. They made it crisp, factual and most importantly -interesting reading. They brought out the positive aspects in a very assertive and commanding manner. I would like to thank my writer Carla and Katie for their efforts. They DELIVERED. Kudos to you folks
Date of experience: May 8, 2018
I wish I'd read these reviews before I paid TopResume. I did NOT get an original re-write of either my cover letter or resume. They refused my refund request, saying someone was already working on my resume. That same day, I got a message from writer saying he'd just got the assignment. The first draft was unacceptable.The cover letter was what you can find on any resume advice website. I also specifically asked for the documents to NOT date me in age. The writer ignored that and actually added my years of experience! He used terms that are NOT used in my field. He also just took my original resume and cover letter, reordered them, added a couple important sounding words, and re-formatted. They also sent me more than one auto-generated email to "check in", which the writer admitted. I now wonder if they just sent my original resume & cover letter through some software to get a different version. Honestly You can do better yourself.
Date of experience: March 23, 2020
My assigned writer was quick and responsive, answered some questions of mine and gave me advice in being more marketable in my field.
You must invest in yourself in order to achieve more.
Even if these services don't land you a job, it's good to know that you're putting your best foot forward wherever you go.
Date of experience: September 23, 2021
The review process was horrible as all they did was send back my existing resume with a new style applied. Anyone with Word could do that! Upon marking up the document, it was another week before I received any comments and they reset the clock again - sending the exact same document. I responded back stating I had already marked everything up so take the comments and make the edits. Apparently, the editor did not like my comments and when I tried to discuss the fact that this was supposed to be a collaborative process, they stopped responding. As many others have noted - there are no refunds so unless you agree with everything they do, you will receive no service and be out the money.
Date of experience: June 26, 2019
I rate the service that I received from TopResume as 4.5 stars. The quality of my resume re-write was both excellent and also humbling. It was excellent as in 2 pages my 18 years of professional experience was elegantly captured and I felt proud reading about my achievements. It was humbling as the brevity of my new resume was succinct and my ego which wanted everything listed on a formerly busy and longer resume was held in check. I have already been for three interviews since putting my newly written resume out there. It has been a worthy investment for sure! Only gripe is a technology related one: I use Microsoft Word, my excellent writer uses an Apple operating system. I had to re-space all drafts and the final product which took time. Clients should be given a choice what operating system they prefer that TopResume writers use.
Date of experience: March 29, 2017
I enrolled for Career Evolution Resume Writing package with Top Resume. I am very much impressed with the service level they offered to me. Back end technical team is highly skilled and understands the current market trend very well. I was given sufficient time for review the first draft and all my suggestions were incorporated in the final version after discussion.
I am satisfied with the service levels of TopResume and I have no reservations to recommend this company to anyone.
Date of experience: April 5, 2016
I paid upfront, a reviewer has been assigned after several days and then I got pressured all over the process to meet their deadlines.
They give you only 7-10 days to complete your reviews and pressure you to close
It is clearly also my fault not being 100% on top of this, but i felt very unprofessional being treated this way when they got their money upfront. Just wanted to rush the process, and of course I feel I have not had enough interactions to make fine tunings to the resume
Date of experience: September 10, 2020
The promise a re-write with a professional writer. They do not have professional writers. They hire people off the internet for $10-20 a piece, who copy and paste what they can find about your industry and give you back a ridiculous garbage of a resume. Sentences that don't make sense. Long, winding and repetitive. Unreadable. Stay away, do not waste your money, because there is no way you are getting a refund.
Date of experience: July 3, 2020
I haven't written a resume in over 30 years. I used TopResume to help me write a new resume and worked with Cindy P. Who was very responsive. We worked for about a week going back and forth on perfecting my product. I would recommend TopResume to anyone needing to write a first resume or update an old one as they know the buzz words and phrases that employers are looking for.
Date of experience: October 23, 2016
As one of the previous reviewers accurately stated, 'they prey on the desperate'. After the original free resume evaluation, I hired their service to write my resume, cover letter, and LinkedIn profile. After two months of sending job applications and not getting a single call from employers, I decided to have the resume written by TopResume evaluated by another TopResume consultant and guess what? Her evaluation was exactly the same as the one done by the first consultant on the resume written by me. In essence, my resume did not pass the six seconds test and was garbage.
It is amazing how these scammers take advantage of people desperate to get a job. In many cases, we have to borrow money to pay for their fees hoping that they are honest people wanting to help us, but what they really want is our money.
Tip for consumers:
Do not waste your money with these people
Date of experience: October 17, 2017
I'm still waiting for the recruiter.com resume distributor to get sent out. I've been stuck on the email verification page and it wont send any verification to my email when I type it in so I don't think its working. I've tried to contact them a few times so it can get sent out and I haven't heard anything. I'd like for that to get working because I spent $50 on it and I'm doing more work trying to fix it so I hope someone reaches out to me on that. Resume and cover letter were good though. Once the recruiter.com gets fixed id give a 5 star but until then, I'm pretty frustrated.
Date of experience: November 9, 2021
I submitted my corrections and the writer put everything I took out back in. The language used is ridiculous. Trying to correct her did not help. What a total waste of money. If you are an experienced professional do not get robbed by this service. This service my be helpful for a first timer 22 yr old just out of school but not for a seasoned professional.
Date of experience: February 25, 2018
Hi Kristine,
I'm very sorry to hear about the experience. Please reach out to our customer care team so we can take a look at the email communication and the languages used by our writer.
I am an older retired Manager that would love to continue working as long as I can contribute, so we had to modify my resume and cover letter
A number of times. I will not know how it worked out for a few days. I have several companies who have ask to get it through people I have
Worked with in the past.
More later, I hope?
Date of experience: July 11, 2022
When you think your resume is top notch - think again. Have TopResume do a free analysis of your resume and let them show you what companies are really seeing. In less than a week - my resume was revamped, I got a powerful cover letter generic for all positions and a new linked in profile. Don't waste your time thinking you can create a great resume - for the price - TopResume is professional - attentive and will knock your socks off with the product they deliver!
Date of experience: August 31, 2016
I ordered the resume service on August 12.10 days later, I received a draft, filled with errors, that completely ignored the comments I entered in the questionnaire. After submitting comments asking them to correct errors - they actually made stuff up and added it to my resume - I was told that after 3 days had passed I could expect a response in another 1-3 days. Their sales material said I would have 2 opportunities for edits in a weeks time.
The company is terrible.
Date of experience: September 2, 2016
Hi Trish, I am very sorry to hear that your experience with our services has not been what you hoped for. We'd like to make it right! If you could please provide your full name and email address in a direct message on our Facebook page, we'll connect you with a customer support rep and get you taken care of right away.
The resume, cover letter and thank you letter were top notch! I did get the impression that perhaps the person who wrote it does not possess English as their first language, so I had to revise certain phrases, etc. However, overall it was really well done. The reason I did not give all 5 stars is because I paid extra for the LinkedIn profile, and I feel like that was severely lacking.
Date of experience: September 7, 2021
I was looking for job opportunities when I got the chance to get my resume reviewed for free by Top Resume. Emily G. Did a great job pointing out many things on it. She gave me a different perspective and pretty much gave me the employers point of view which it was not what I expected. I really appreciate her feedback and was able to send back some questions. English is not my native language so I took her feedback serious. I would definitely recommend.
Date of experience: August 28, 2017
The same day I submitted my resume I was sent a revision, it was mainly just a rework of the layout and grammar, but they did do an exceptional job rewriting my objective/qualifications section and "bragging" for me. My cover letter was written very well, also, I have already applied for jobs and got 2 inquires. The only slight negative would be that the layouts are bland being that I am in a design field and they only give you 7 days for 2 re-writes.
Date of experience: November 30, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Jose, this is a common issue with customers who tries to get a second free critique. It often causes issues with our parsing software when we detect a user trying to receive another critique. It is a mechanism put in by our teams to prevent fraud and spam from users. Please feel free to reach out to our customer care team if you would like to know more, or speak to one of our editors.