• Bookmark

    TopResume

TopResume

Write a Review

Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
167
Neutral
5
Negative
21
View ratings trends
114
See all photos
How would you rate TopResume?

Reviews (5,561)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user kerriew4
Pennsylvania
1 review
1 helpful vote
  • Send Message
February 4th, 2020
Verified purchase

I would highly recommend this resume service if you are mid-late career and need a brush up. They were able to clearly articulate and highlight my accomplishments and not simply chronological titles and basic role info. Well done and in less than a week my resume is getting attention!

Date of experience: February 4, 2020

Thumbnail of user charlesm1739
New Hampshire
1 review
0 helpful votes
  • Send Message
July 6th, 2021
Verified purchase

I purchased the executive service and then read a bunch of bad reviews. I was worried but that quickly changed. I had an exceptional experience and am glad I made the decision to invest in this new resume. The writer gave very timely responses and addressed my needs perfectly.

Date of experience: July 6, 2021

Thumbnail of user jenr28
Illinois
1 review
0 helpful votes
  • Send Message
May 24th, 2016

This took a little longer than expected, but the site gave me an option to wait as they had a writer that was more familiar with my experience or they would give me a different writer. I am thinking of using them for my Linked In profile as well

Date of experience: May 24, 2016

Thumbnail of user jagadishm
Connecticut
1 review
0 helpful votes
  • Send Message
June 23rd, 2016

I bought the executive package which included cover letter, resume, Linkedin profile and posting service that sent my resume to close to a hundred different sites. It was pricey, but well worth it. My reviewer worked closely with me over the course of a week. She was willing to work around my schedule and always replied to my revisions in a timely manner. The revisions kept me involved in the process and I felt it was very collaborative. In short she was awesome. I've worked with other resume companies before, but this is the first time I am happy with the level of work.

My only regret is not getting this service sooner. I would highly recommend! Just be prepared to make use of the revisions (if you purchase additional revisions). That's what makes TopResume better.

Date of experience: June 22, 2016

Thumbnail of user redw12
Texas
3 reviews
7 helpful votes
  • Send Message
February 28th, 2018

The person I was assigned to was polite and pleasant. That has been the only positive thing I can say. Now that $400 is gone, I have some tips for my resume, my cover letter, and some very limited tips for my LinkedIn profile. None have produced any measurable change, which will invoke their "60 day warranty", which gets you another set of tips on your resume. They DO NOT rewrite your resume. They offer some changes which have little overall effect. They DO NOT rewrite your cover letter. Again, the same. And the LI profile tips are of no use whatsoever. Very disappointed. Investigate the five star reviews for fraud, or check to see if they are people that have no real career behind them, or have no resume writing skills. I have received better resume tips in FREE seminars put on by people who care about the desperate folks that have been put in the job search position through no fault of their own, Christian based focus groups and job fairs. Save your money.

Date of experience: February 28, 2018

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Red,

I'm very sorry to hear about your situation. Our service is definitely meant to re-write your resume, cover letter, and LinkedIn contents. If you don't believe that was done properly, please reach out to our customer care team so we can do a quality check on your order.

Thumbnail of user zache115
Kentucky
1 review
0 helpful votes
  • Send Message
April 27th, 2017

I am trying to affiliate myself with the military again on the civilian side. After utilizing this service, I received immediate feedback from a hiring manager on how impressive my resume is. I am very excited to see what career options open up as a result. Thank you Jennifer.

Date of experience: April 25, 2017

Thumbnail of user niharikaa5
Canada
1 review
2 helpful votes
  • Send Message
November 6th, 2020

I WISH someone had told me not to go with this agency when i signed up for their $189 package. The person working on my resume took days to respond to a point where our revision period was already over. Further, everything wrote on my resume was misleading when i already gave the facts of my current situation. You could tell it was rushed and the person working on my CV and resume didn't even bother reading through the questionnaire that i answered. I have to do the whole thing all over again. Worst money i ever spent. Will never recommend them to anyone.

Date of experience: October 7, 2020

Thumbnail of user iana138
Canada
1 review
0 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

Great tips and data compiled about resumes that I had no idea about. I'm working on my resume asap, Katie Warren went into detail about the changes and suggestions about what needed to be done to garner attention from recruiters! I am forever grateful for her help and TopResume

Date of experience: January 28, 2021

Thumbnail of user lesliew177
Kansas
1 review
0 helpful votes
  • Send Message
January 11th, 2020
Verified purchase

Probably could have reviewed all publicly available resources for a better understanding of the client as a whole.
For instance, from facebook it could be gleaned that I am a family man and family is important to me, which might change types of wording that would be use or possibly emphasis.
From my linked in profile you could see the progression of job titles throughout the years, but never reviewed the entire LinkedIn profile.

Date of experience: January 8, 2020

Thumbnail of user jayr64
New Jersey
1 review
0 helpful votes
  • Send Message
March 31st, 2016

TopResume updated and revamped my CV within the time frame mentioned and did a fantastic job. Recruiters even mentioned "I think your CV looks phenomenal to be honest" more than once.

I highly recommend TopResume. The cost is very reasonable compared to so many others out there. The services provided are of better value than others costing so much more. My research paid off on who to choose to re-write my CV.

Regards, JR

Date of experience: March 31, 2016

Thumbnail of user garyt70
Mississippi
1 review
0 helpful votes
  • Send Message
April 1st, 2017

Excellent service. My writer was able to take a jumbled mess that eventually became 6 un-edited pages of job duties and responsibilities and turn it into a two-page concise document that represents me in a professional manner.

Date of experience: March 30, 2017

Thumbnail of user marykayh1
Pennsylvania
1 review
1 helpful vote
  • Send Message
December 8th, 2019
Verified purchase

The documents looked good however, nothing was mentioned in the beginning regarding such a short time frame to respond. Since I paid for the service, they should have been able to work within my available time.
Thanks

Date of experience: December 5, 2019

Thumbnail of user crystala26
Texas
2 reviews
0 helpful votes
  • Send Message
June 13th, 2017

Friendly and fast service but way too expensive for nothing no improvements I feel like my job duties don't fit exactly what I did. I did appreciate the revision responses and urgency that was a good thing

Date of experience: June 11, 2017

Thumbnail of user andyn175
New Jersey
1 review
0 helpful votes
  • Send Message
October 24th, 2022
Verified purchase

The assigned resource was simply outstanding. She not only formatted my resume, but ensured that my feedback was incorporated in the final write-up. Very professional and timely response. The end product enabled me to get recognized instantaneously.

Date of experience: October 24, 2022

Thumbnail of user zuzanac1
Washington
2 reviews
2 helpful votes
  • Send Message
November 24th, 2016

TopResume is highly professional writing company, I loved the way they reconstructed my resume and wrote my cover letter. Each re-write was written very professionally and with great friendly response. Highly recommend!

Date of experience: November 22, 2016

Thumbnail of user georgial18
Arizona
1 review
0 helpful votes
  • Send Message
November 16th, 2016

I haven't gotten any interviews with my new resume, but the service was terrific. I loved that the interaction and response. Great format and verbiage. Waiting to see results from potential employers.

Date of experience: November 14, 2016

Thumbnail of user derekk13
California
1 review
0 helpful votes
  • Send Message
June 16th, 2017

Wonderful experience. Service was honest, straightforward, and efficient. My writer walked me through the process, asked very pointed questions; and most important of all, my final resume and cover letter were exceptional!

Date of experience: June 13, 2017

Thumbnail of user shannonc62
Delaware
1 review
0 helpful votes
  • Send Message
September 25th, 2016

Overall the services provided by top resume were great. The writer was great and did a nice job. My only reason for not giving 5 stars was the time frame felt rushed and would have appreciated 2 weeks as a standard. Additionally, I felt at times the writer did not pay attention to certain details or aspect of my current career path vs old.

Date of experience: September 22, 2016

Thumbnail of user stephenc125
Oklahoma
1 review
0 helpful votes
  • Send Message
July 18th, 2017

If you are serious about your career and want to effectively communicate the value that you could add to a potential employer, make the effort to have your resume professionally drafted! TopResume did an outstanding job for me. The person assigned to me was highly engaged and professional. She communicated every step and change of the way. I am completely satisfied with the results!

Date of experience: July 18, 2017

Thumbnail of user virginiap10
New York
1 review
0 helpful votes
  • Send Message
October 2nd, 2016

I loved my new resume and cover letter, they were extremely well written and made my experience and qualification look even better! The writer who worked on everything was very nice and understood exactly what I wanted to express. I was so happy with her work that I also edited my LinkedIn profile and looks amazing! Hopefully I will get a better job soon!

Date of experience: September 30, 2016

Thumbnail of user ronaldd449
South Carolina
1 review
0 helpful votes
  • Send Message
May 11th, 2021
Verified purchase

My resume writer responded quickly and turned two drafts around faster than I expected. I'm currently using my revised resume on job boards and in response to job openings. On the other hand, the number of run on sentences and those written in passive voice on the resume was disappointing. Saw the word "leveraged" used more than once verging on being overused. For an expertly written resume, I expected the product to be a bit higher quality for almost $200. I made a few tweaks here and there but generally left the resume in its presented state. I'm hoping to see results very soon.

Date of experience: May 11, 2021

Thumbnail of user manekr
India
1 review
0 helpful votes
  • Send Message
September 13th, 2017

So I had just received an email from TopResume couple 4 days back regarding submission of my resume, and within 2 days they gave me an excellent review. I have tried getting it checked by couple of professionals but none of them gave me points like TopResume did. I have recommended this website to quite a lot of my friends who are struggling to get a job. The kind of details they look into is amazing.

Date of experience: September 12, 2017

Thumbnail of user michelej7
Florida
1 review
9 helpful votes
  • Send Message
May 2nd, 2016

First I had to wait several weeks for the resume! Update! When I did receive it! It had half of the work detail and experiences removed! Lots of grammatical errors! Which I could not get changed! When I asked him to include more of my information! He just responded! With that's not necessary! Totally unhappy with invalid responses when I did get one! Then nothing after that! I have sent out this resume! To several employers with no feedback! So I am going to go to my original! What a waste of time and money!

Date of experience: May 2, 2016

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Michele, We are truly sorry to hear that your experience did not live up to your expectations. If you could please send us a direct message on our Facebook page with your full name, email address, and order number, we'll get you connected to customer support and taken care of. Thank you in advance.

Thumbnail of user erical142
Erica L.
AG
1 review
1 helpful vote
  • Send Message
August 29th, 2019

My experience with Top Resume was great, I had an amazing writer who kept me informed every step of the way. He really assisted me and gave me that extra push and encouragement, by time we were done my new resume really made my old one look like junk... I'm extremely grateful for my new resume which makes me look so much more professional than I thought I looked.

Date of experience: August 28, 2019

Thumbnail of user jyotis55
District of Columbia
1 review
2 helpful votes
  • Send Message
September 5th, 2020

Top Resume promised to provide me with a professional cover letter and CV for $219 with several opportunities work with the writer until I was satisfied with the products. From the beginning I realized there was something very wrong. They were non-responsive and when I finally received my first version of my CV and Cover letter it was completely unusable and illegible. When I sent in revisions and noted my disappointment, I never received an improved version or heard from my writer again. I demanded refunds and sent over 7 different follow up emails. They are refusing to refund my payment.
I have filed a complaint with the Federal Trade Commission, LinkedIn, and the better business bureau (there are many complaints).
Please do not use this company, it is not worth your time and money.

Date of experience: August 6, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

How do I know I can trust these reviews about TopResume?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TopResume?