TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I tried to re-write my resume twice but it didn't connect well what I wanted to convey to the employers and I feel it was very dated. Therefore, I decided to engage TopResume. My writer did a pretty decent work in re-formatting, re-wording and organizing salient points in my resume in such a way that it looks more professional. She was also very particular that we remain in our time frame to revise and finalize the resume. Lastly, despite the fact that I have received my final draft, she still remained open for any assistance I would need--- this is what I appreciated.
I would highly recommend their service.
Date of experience: November 12, 2016
I was very happy with the changes to my resume but there were certain parts, such as my summary, that seemed extremely generic. Parts of my cover letter also seem generic. And my LinkedIn makeover feels like it has too much text on it.
Date of experience: September 5, 2017
My resume was updated and is current. I am already starting to see more interest from hiring managers too. The process went smoothly and I had a great writer (Melissa). I will use this service again and would recommend to others seeking resume help.
Date of experience: December 15, 2016
Was able to get a quality federal resume written by a top notch professional that was able to convert all my military experience, training, evaluations and awards into terms that makes it easier for non-navy/military hiring officials can see and understand. Would recommend again!
Date of experience: June 22, 2019
I initially had my doubts about following through with having my resume rewritten, but after I saw the review I began to realize that I was making a mistake. What most professionals don't realize is finding the fine medium between too much on your resume or too little. TopResume provided me a writer who worked with me on fine tuning my resume, and even broke down the areas that I could adapt for different positions. If you have any doubt in your resume, TopResume is a service that isn't just a redo on your resume, it's putting some extra edge on competition for your next job.
Date of experience: May 9, 2017
The final work was very well written (resume and cover letter) but they gave me little time to review it.
The writer only sent me one draft because she got sick besides I told her that I could wait the time she needed.
Also I discovered that the cover letter draft was used on at least 3 other profiles. I commented that to the writer and she argued that she didn't know nothing about that because another person was in charge of the cover letters. She wrote another one which I think is unique for my profile.
The LinkedIn profile content is almost the same as the resume.
I suggest more communication and time with clients so we could finally get completely satisfied with the job done.
Date of experience: May 23, 2017
I have tried two writers for my resume and none of them were Project Manager Resume writer experts. They keep asking me the same questions and Customer Service just doesn't care at all about my complaints, they just keep offering you to change for another inexperienced writer. I paid for one of the most expensive packages and I did not get any good value from this service. I request my money back but they did just a partial refund even though I keep complaining about their bad service.
Date of experience: May 29, 2021
I enjoyed working with Top Resume, they are quick and very customer friendly. They kept me informed of work progress and my resume looks outstanding, I could not have done this myself. For the cost they can't be beat, I would recommend them highly.
Date of experience: January 7, 2021
I was getting good responses with the previous version of my resume. Only had a couple of revisions and it was complete. The first time I submitted through to 11 senior manager / manager openings, 5 recruiters wanted to set up discussions. Incredible. Unbelievable. Thanks!
Date of experience: February 5, 2021
I am regretting I didn't read these reviews before... It happened to me as well... Such a joke they are! I sent my resume and after nearly one week I didn't hear from them. So I wrote again to complain. I get an answer from someone replying me that my resume was waiting to be approved... The day after I had an email from Joe, another "writer", telling me my previous writer was not available anymore and that he was taking care of me. After a few days I had, a resume which is roughly the same as mine... They just played with a few words and sentences, cut the most important tasks for my job. In other words, a lower professional profile... And they have replied below in the same way they do for resumes, past and copy! Why should I use Facebook? So UNPROFESSIONAL! Please, don't use their services and check all the complains below! Don't trust the good ones!
Date of experience: April 13, 2016
Frustrated with the many rejection emails I was receiving with existing resume, I realized it was time to call in the experts! I have not been on the job hunt for over 18 years and despite being in HR myself, I felt overwhelmed by how to spruce up my very outdated resume. I took a leap of faith and decided to engage with TopResume after reading positive reviews and weighing the pro/cons against other, more expensive, services. I am so glad I did! The response time was quick and the attention I received was personalized. The person I was assigned to (Jay) was able to capture my many years of experience in a succinct manner and really made my accomplishment pop off the page. I was so pleased that I ended up upgrading to include more help! Now my resume, cover letter, LinkedIn page, and thank you letter are professional materials I feel proud of!
Date of experience: September 8, 2022
TopResume were fast and efficient, and produced a beautiful, professional-looking resume using the old one I sent them, plus my answers to a series of questions. They used that info to match me with a writer in my field, and she created a resume in Word that I can edit and adapt as I proceed with my job search. They did a good, effective job and what I paid them was well worth it.
Transparency note: TopResume offered to send me a gift card for sharing my honest review here.
Date of experience: March 29, 2017
I like the way my CV has turned out - from 5-pages CV to 2-pages (content is direct and well presented). As much as I want to put all my job accomplishments, the explanation given by Chelsea B. Makes sense.
I have not had a chance to apply after i receive my revised CV (no time to job hunt at this point) - but I am satisfied on how it turn out.
I should have done it earlier.
Date of experience: December 12, 2020
I decided to revamp my resume and search for a new job, and wanted every advantage i could get at this point so I decided to give top resume a shot. The resume review made some very valid points regarding my own efforts and the results were amazing. Betsy created a wonderful one page snapshot of my qualifications and accomplishments as well as a professional and well worded cover letter all fully editable for me to adjust to my needs further down the road. Great job Betsy and Top Resume!
Date of experience: February 26, 2016
The experience was incredibly seamless. However, for the price tag, I would have expected a little bit more guidance on where this would place me in my job application process (i. E. should I include past work experience, etc.). My writer was amazing and incredibly quick, but so far I haven't received any offers for an interview. I was also really confused as to why he listed my Masters's program as work experience, so I'm hoping this doesn't hinder my chances. I'm optimistic, but we'll see. I'm giving it 4 stars because of how well regarded their services are and how quick and friendly the process was. I think the proof is in the pudding and we'll just have to wait and see on it.
Date of experience: March 16, 2022
Overall I had two writers and both were the same. I even paid more for the top writers and they were not good. They just list a bunch of words in the resume for a computer to find but don't put any thought into the words. The look up what industry you are in and just throw the words on a page. I would not recommend them but instead an individual that will listen to what you are saying and how you want your resume to look. I had spelling and punctuation errors on mine even on the third draft. The LinkedIn profile was pretty good which is why I have two stars instead of one.
Date of experience: November 8, 2020
The process worked very well however not happy with the end result. Have not gotten any hits since leveraging the newly designed resume. Found lots of misspelled words during the process. Also don't feel that all my ideas were captured.
Date of experience: November 21, 2016
I used TopResume to update my long outdated resume. They were quick, easy and relatively inexpensive. In fact, it was well worth the money I spent. I've already shared the new resume with several hiring managers that I trust and they said it was much improved. Just be aware that you have to be ready and willing to assist your assigned writer. They can't read your mind and they don't know what you've accomplished so you must help them to help you.
Tip for consumers:
Be aware that you have to be ready and willing to assist your assigned writer. They can't read your mind and they don't know what you've accomplished so you must help them to help you.
Date of experience: November 1, 2016
Provided me with a quality resume that helped me get a great job in my field. I had sent out over 100 resumes with no results. After I received my resume from TopResume, I was hired within 3 days at a great company with excellent pay and benefits. Most of the people I graduated college with are still looking or working at Wal-mart. Need I say more.
Date of experience: October 10, 2016
I was a little sceptical at first to say the least, but then I was pleasantly surprised at how close they work with you to get all the information they need to create the new you. It has been an excellent experience and the results are exactly what I paid for! I recommend TopResume to anyone serious about improving this area of their representation.
Thank you again!
Date of experience: July 6, 2016
TopResume streamlined my resume highlighting my experience and skills in a simpler format. The writer was focusing on the details and word choices were excellent. I highly recommend using this service.
Date of experience: September 5, 2017
I literally thought I had my whole career accounted for in my 3 page resume. Little did I know that I had no idea how to illustrate and acknowledge all of my accomplishments the way employers are searching for them.
TopResume was the best money I ever spent and I found my dream job and didn't lose a penny versus what I used to make. I am amazed at what Matthew at TopResume did to give me a championship look and an amazing cover letter.
Highly recommended.
Date of experience: December 30, 2016
This company did work with me via e-mail to re-write the resume that I felt was already pretty good. However, they showed me that it could be written in a better format that better described my career history instead of my repeating line items. They also did a rewrite of my Linked In profile to allow me to be "found" under more searches. After just 2 weeks I have seen an increase in my resume reviews and have started getting interview calls.
Tip for consumers:
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Date of experience: January 2, 2017
I freely admit that my resume did not have any type of WOW factor. I took the opportunity to have Danielle rewrite my resume based on my past work history and achievements. Danielle provided a quick turnaround and was very professional. After receiving my new resume, I immediately posted it to various company and employment websites. I had my first interview on Friday 1/8/16. I want to thank Danielle and TopResume for all they have done for me. I would highly recommend this service.
Date of experience: January 13, 2016
The company is a fraud. They charged more than they showed. As soon as I realized, within the first order ( in 40 min), I sent an email to cancel. It took them 24 hours to reply and they replied back with an irrelevant response saying nothing. Now its the second day and I am still waiting for a response, I literally wrote every contact email I could, they are now telling me my order is on its way. I cant reach anyone, and basically the whole customer service is dead and they act like the company does not even exist. I wrote very clear emails to cancel my service before they attach anything, they just ignore and proceed. I have never experienced something that bad. The whole reason I trusted them is because glassdoor referenced them on their website. I wrote to glassdoor to find a contact to be visible, still no answer... They just take your money and go. I cant find anyone to respond me.!
Date of experience: January 25, 2018
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Maura, Thank you for reaching out and making us aware of the situation. I am truly sorry to hear of the issues you've encountered and we would like to make it right. If you could please send us a direct message on Facebook with your full name, email address, and order number, I'll get you connected to a customer support rep and we'll get everything sorted out. Thank you in advance.