TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
Excellent tips on what employers look for. Good suggestions in how to place information jn a more attractive manner, but the cost was a little high for me at this time. I definetly see the value with having my resume redesigned.
Date of experience: December 13, 2019
This service is timely and they are very responsive. They leveled up my resume to be more executive than even a private service did for me. The cover letter was also well done. I would definitely use them again.
Date of experience: March 29, 2022
TopResume lived up to expectations by being prompt, responsive, and providing a template and content that was both simple yet professional. Additionally, I was able to make my own touches to the resume and receive additional feedback from the writer that I was working with. It was well worth the money. Thank you for your assistance.
Date of experience: December 14, 2016
The resume writer assigned to me was very hands on throughout the resume rewriting process. He offered structural and content suggestions and submitted rough drafts for review via email. Overall, I am extremely satisfied with the final results!
It's been approximately 12+ years since I updated my resume. Due to a recent hand surgery I wasn't able to revamp my resume myself so I relied upon the expert writers at Top Resume.
I highly recommend this agency to all of you in need of either a totally new resume or a facelift of your current resume!
Their expert, experienced writers offer the highest level of professionalism, attention to detail, direct communication, and quick completion time providing an excellent work product!
Take the next step with your resume you'll be very pleased as well!
Products used:
Resume
Cover Letter
Date of experience: May 26, 2021
I absolutley love the way my new resume looked. TopResume did a great job in giving that extra boost to really highlight my skills. Emily was my writer and she was very prompt often responding within minutes/hours. Highly recommend!
Date of experience: March 6, 2017
I worked with Murphey Z, he was very helpful, polite, and explained the rationale behind his decisions in a way that I could understand. The process's design and Murphey's help made the experience painless. I am confident that your services will give me the leg up that I need in the next phase of job hunting.
Date of experience: July 20, 2021
I had an incredible experience working with my my resume writer, Ruth. She was super nice, and made communication very easy. I liked the revisions made to my resume, cover letter, and LinkedIn profile. The work quality was very professional, and anytime I had emailed with questions or changes, they were answered promptly. I held off using a professional resume writing company for a few months, but came to learn that it is worth the money. I would recommend anyone to use their service.
Date of experience: July 14, 2016
Guys - Its been one month and 3 writers have been changed from top resume but it the resume shared so far has below issues
1) Full of grammatical errrors
2) under represent my work experience even after having 10+ years experience
3) No knowledge of industry
4) Use bombastic words and no achievement
This is top fraud in market. Stay away. They wont refund your money
Date of experience: March 3, 2018
Working with GraceP at TopResume gave me such a piece of mind! After a design change, my resume gave an entirely different impression. We worked very well together and suggested adjustments were easy to make along the way. I would recommend this service to anyone looking to freshen up their resume!
Date of experience: November 17, 2021
The resume was not improved and was merely placed into a different format\template. I thought I was hiring a professional writer but that was not the case. The areas identified as weak by the Top Resume feedback engine were not addressed. The write simply complimented me on the resume and didn't address any of specifics I asked to be improved or for feedback. Waste of money and time. You can only communicate with the writer via email and they just use generic templates to appease you. There is no refunds and you cannot transfer writers... I tried and received no response.
Date of experience: January 27, 2019
I've been freaking out about writing a resume since I graduated! Not being able to write a good resume was really holding me back in life, and it made me feel bad, because my crappy resume didn't bring me interviews! I had no idea you could PAY someone to do it for you- and WOW. My girl was such a golden goose, she answered all my dumb questions and kept revising until I was totally happy. I am super proud to send out my resume because I look AWESOME! Not like an entry level millennial, but a real adult! Best money I've ever spent. If you feel stuck, because of your resume or cover letter, seriously, stop stressing, and use TopResume! It'll be the best gift you ever gave yourself. Or your recent grad!
Tip for consumers:
Not sure you need them? Send them your resume for a free critique! Not only will they email you some coupon deals, it'll give you an idea how much there is about hiring that we, the unemployed, don't know, that TopResume can tell us!
Date of experience: November 28, 2016
I'm not sure there are any "reviewers" - my impression given the total nonsense I got back is that they used my Linkedin profile to parse bits of information together into a grammatically incorrect, page of non-sequters. They used volunteer experience under the professional background section and I frankly don't use my time as "Team Mom" for my son's football team to support my professional aspirations. I refused to work with them further, because though I was paying them I could see it would be me squeezing a turnip to get satisfactory results back. If that's the case, why would I hire someone? I informed them of my experience, and my dissatisfaction, they refused to refund my money. It's a full bag of tricks, folks, no matter how desperate you are, look elsewhere for professional resume assistance.
Date of experience: October 2, 2017
I have hard time writing my resume when I tried to find a new job and changed to banking industry. I purchased the executive priority package from Topresume, it only took them two days to get me back the draft and they did a great job and was exactly what I want.
I would recommend this service to my friends and those who want to apply for jobs in a short period time. It saved a you a lot of time and they did a good job on your resume.
Date of experience: June 13, 2016
I was in need of a serious resume review and to help it change with the times to attract recruiters that are primarily using key word software. TopResume did not disappoint. They took my tired resume and turned it into something that was significantly more appealing and will, hopefully, lead to much better results as I seek to advance my career. I highly recommend their service but would caution that since they are actual people doing the job, their timeframes for initial work on your project may be the full length of time that they set as an expectation. However, the end-product is delivered within the promised timeframe and is definitely worth the wait.
Date of experience: July 5, 2016
I found the process very straight forward and my writer to be very responsive. She accepted and responded quickly to feedback which allowed us to have a finished product in less than a week. I have recommended this service to friends and as of this post, at least one has already signed up!
The only downside is that I am still receiving marketing emails for the service that I already purchased. An email I received today had a better offer in it than the one I received but oh well.
Thanks! TopResume did very well!
Tip for consumers:
I was very hesitant, at first, but mostly because of the price AND the fact that I didn't have a problem getting callbacks for a job. It was worth every penny.
Date of experience: September 2, 2016
I worked with Shayla- one of the TopResume writers. She was extremely prompt in her revisions and was able to make my resume "high level" so it would be more applicable across other fields. Over several iterations we finally ironed-out a revision of my resume that I'm extremely pleased with and can't wait to submit my applications! Highly recommend using TopResume, especially if you're having trouble hearing back from companies!
Date of experience: August 26, 2016
I had not updated my resume in years and did not know where to start. Then I came across TopResume who guided me through their painless process and just like that my resume was updated with a current look and feel and my recent information. TopResume made the process so painless, I'm not sure why it took me so long to get my resume updated? Anyway, I am glad I did and even happier I went with TopResume! I would wholeheartedly recommend them to anyone in need of having their resume professionally written from scratch or updated as in my case. They are the best?!
Date of experience: September 16, 2016
I'm so glad I went ahead and purchased the resume service, I had a great interaction with my writer who took into account my comments and concerns. I was thrilled with the end results as it reflected my experiences and achievements far more attractively than I was able to express on my own.
I'm currently in the final interview process with 3 different companies including an Executive position so thank you Laetitia and Top Resume!
Date of experience: February 4, 2022
After my CV reviewed, I got three job interviews within one week. I have gained hreat incite of what is expected by employers of various organizations more so some key terms to use to win a job.
I really appreciate their work and urge other people to seek help from them in order to get jobs real quick.
Date of experience: March 25, 2019
Just like the title says, a complete scam. Please don't trust those 5 star reviews. The writer just copied and pasted another CV which was still riddled with grammatical errors. I complained and they said they weren't going to give me a refund. I then told them I had a few friends who worked a few blocks away from them in a law firm in NYC and were more than happy to take down this sham of a company and suddenly I got my money back.
I attached the cover letter. You can do a quick Google search and see that it's a copy and paste.
Date of experience: December 17, 2019
I heard about Top Resume from a girlfriend who spoke wonders about you guys! I was very impressed with my final resume and cover letter from Emily H! It looks great, and I already have a phone interview with a company after applying less than a week ago! Yes--you have to give them a lot of information, but saves you time. Thank you!
Date of experience: July 11, 2017
TopResume was very easy to do business with. I had a professional editor rewrite my existing resume. The I took advantage of the offer from TopResume to run it though their applicant tracking software - not too happy with the content of the report I received back from them. My resume needed to be redone asap. I took advantage of the Executive Priority Resume Writing Package. Such great service - Wasim was wonderful to work with and the end products look fantastic. Move forward with TopResume - you won't be disappointed.
Date of experience: October 21, 2016
I signed up with ziprecruiter and was given a free resume review through them which was reviewed by top resume! After reading the initial review, I thought to myself, maybe I should pay to have it professionally rewritten! Boy am I glad I did! Lala was amazing! She answered all of my questions in a timely manner and also gave be insight on interview topics that may come up in regards to my new resume so that I would be prepared! My resume, cover letter and re-written LinkedIn are amazing! I am so proud now when I submit my resume for jobs! I just had this done last week and I am starting to get calls to set up interviews! Thank you so much Lala and TopResume! I will refer you to everyone I know! --Andrew
Date of experience: April 4, 2017
The two resumes I received from TopResume have resulted in zero interviews. They cut out ALL my technical experience saying it wasn't necessary. But I'm in IT... The first writer assigned to me new absolutely zero about my field. She actually falsified experience I don't have while removing what I do have. The second writer did a better job but he still didn't seem to know a lot about my field and the end result shows that.
On 7/3 I went back to using my old resume, the one TopResume said was awful. I submitted five applications that day. As of this morning, 7/6, I have completed one interview and have three more scheduled. That's 4 out of 5 when TopResume netted me 0/74. Don't waste your money!
Date of experience: July 6, 2017
Hi Holly, We'd like to continue to discuss and get this resolved. If you could please send us a direct message on our Facebook page with your full name and email address, customer support will assist right away.
Very well done. My spouse and I were and still are impressed. In fact, I'm confident these resume writers could cause a door greeter to get hired as an accounting rep at Nabisco. They were always waiting and willing to help and responded promptly. 5 stars for sure!
Date of experience: September 15, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Dana,
Due to the nature of intangible digital products, we do not offer refunds. However, writing a resume requires a long process of collaboration and revisions. If you are unhappy with your first draft, our writers are willing to make revisions. If you feel like your original writer have failed to meet quality standards, we are glad to investigate the order and reassign you with a different writer. Please don't hesitate to reach out if you believe the final draft does not meet industry standards.