TopResume

I am very pleased with the Resume, Cover Letter, and LinkedIn rewrites. Sabrina did a nice job formatting the information I provided and sent timely updates. She responded well to my edits and suggestions along the way.

After the documents were completed, the general help team was completely unhelpful. I purchased the "Career Confidence" package which includes a 60-day Interview Guarantee. I understood this to mean that they would help connect me with a recruiter network, however I was mistaken. When I asked the general team about connections and recommendations, they gave me two third party options that I could choose from. I followed up to ask a few qualifying questions but my order was marked "complete" and never heard back from a team member again.

I recommend the service for the document work they do, but make sure to ask any questions before you accept all of your revisions. You're kicked to the curb once that happens.

I was under the impression that contact with recruiters was part of the process. When I realized it was not, I asked for help in selecting one. I was given 2 third party URLs to look into. Before selecting one, I asked a few simple follow up questions and never heard back. The interaction was completely unhelpful.

Hello Team -

I like my product, but in my case I feel I paid more than I should have. My resume's final draft was sent with a wrong credential. I am not an associate professor and now people are reaching out concerning roles in education. This is not what I was looking for.

Also, there were some grammatical errors and the wrong certificate was placed with the wrong year as well. I just noticed this today. I wish I could give a better rating, but those errors have cost me and I paid you. I truly expected more. At the least, to not get my credentials wrong.

Besides that, my writer was king, professional and did a good job. I wish him the best. Nonetheless, the damage is done and I would like some of my money back.

TopResume employs the best writers. Not only was my resume completed promptly, but it was a new resume that displayed my intent and career direction, which I can use confidently to apply for the positions I want.
My Resume writer, Arshiya S, was terrific and deserves more than ten stars. The document effectively captured my objectives, And I was provided with sound advice on best business practices. I recommend Topresume to everyone and specifically endorse Arshiya S as the best!

The entire experience was effortless. My writer Tanya was amazing, prompt and applied all my feedback. She painted a beautiful portrait of my work experience!

The experience wa a great, I received my documents in a timely material and they were exactly what I expected. Thank you

I had a very specific need for my resume. Top resume was able to meet my needs and quickly.

Mark did a fabulous job reorganizing and pinpointing my skills, accomplishments and experience. We worked together and I am very impressed with his ability to rephrase and put action verbs in my resume!
He is the best!

This company is a scam. They ran my resume through what appeared to be ChatGPT and gave it back nearly identical but with translation errors.

They then fired and gave me a new writer. The second writer had never worked in tech and was a porno writer (we all know how bad that writing is).

Total scam. Stay far away from TopResume.

To get good job as client, you have to do your part and communicate with the writer via providing all the the real data about yourself,review the first draft carefully and send any feedback you think it is important.

responded is short time, that's good.

I knew I needed an update to my resume. What my writer did in a few days would have taken me months to research setup, keywords, etc. - and I am not convinced that I would have gotten the results that they provided.

This far exceeded my expectations! My writer was able really highlight all my strengths and accomplishments in a way that will make me stand out.

Really Awesome service! My writer, Patrick, tailored a resume, cover letter, and LinkedIn profile for me. If you're anything like me and not as active on LinkedIn or aware of its features, you need this service.

Top Resume is unprofessional company and it is a complete waste of money to hire them. I paid over 300 plus dollars to get a professional and completed resume in a timely manner. I was given so much attitude when I inquire about the resume and the different font style and the format. I requested to speak to a Supervisor on numerous occasions, which then yelled at me and argued with me about how I had a problem with the work that was being submitted. Please Please do not waste your time with this company and their services as the resumes and products produced is that of a high school student and not a professional.

I am extremely dissatisfied with the service I received from TopResume. I hired your company on March 20,2024, for an academic CV and LinkedIn profile optimization. Despite the promises made on your website and the additional cost I incurred for the LinkedIn feature, my experience has been far from satisfactory.

The initial timeline provided for my document draft was March 24, which was later extended to March 27 due to the added LinkedIn service. However, I had to reach out on March 30 to inquire about the status of my draft, which was finally provided on March 31. As expected with any draft, there were inaccuracies and missing information. I diligently followed the instructions, asked questions, and provided feedback to my writer on multiple occasions (April 2,3, and 7).

To my surprise and frustration, my case was closed without consultation on April 7 for the CV and April 10 for the LinkedIn services, despite the fact that the documents still contained errors and lacked vital information. I reached out to customer service via phone and email, expressing my desire for a refund and a change of writer, but my requests were ignored.

On April 16, my writer unexpectedly provided updated documents, which, while improved, still did not meet my expectations or include crucial information I had been communicating for weeks. When I escalated my complaint, I was told to work with another writer, which I found to be a non-standard practice at this stage.

I hired another service out of frustration and requested a refund from TopResume on four separate occasions over a two-week period. I was informed that I would receive a refund for the LinkedIn service but not for the CV. It is unacceptable that TopResume only provided "professional" documents after multiple refund requests and complaints.

Furthermore, when I attempted to dispute the claim that I had not communicated effectively with my writer, I was told that there was no evidence of my calls or emails to the customer service representatives, despite me providing specific dates and times. This lack of accountability and disregard for my concerns is deeply troubling.

I firmly believe that TopResume has engaged in deceptive and predatory practices, violating my rights as a customer. The services I received did not align with what was advertised or promised, and my case was closed with erroneous documents. The fact that I had to repeatedly call and email to receive updates, only to be provided with unsatisfactory results, is unacceptable.

I am extremely disappointed with the way TopResume has handled this situation and will not hesitate to share my negative experience with others. I strongly urge you to reevaluate your practices, prioritize customer satisfaction, and provide the services as advertised. I demanded a full refund for the subpar service I received and the emotional distress this experience has caused me. Yet they uphold providing "professional quality documents and service."

I've always been able to get jobs by writing my own resumes, but I thought getting it done by professionals would help my chances. I got zero response using the resume and cover letter they wrote for me. After a few weeks I rewrote what they did, and suddenly I started getting responses again. So the end result is that I paid them $250 to make my efforts for weeks useless.

I would recommend either writing your resume on your own or finding someone who will charge a reasonable amount to put a basic one together for you and then modify it to fit your needs. That's what I'll be doing in future.

I have used TopResume twice now to keep my resume updated. I found their resume writers are prompt, efficient, and professional. I have been very happy with my results and I am getting more interviews because of my resume.

Resume was completed several days early - even after minor revisions. Outstanding work.

Van made this presses extremely easy and surpassed my expectations. Thanks to him my resume look professional and not boring. I'm so grateful that he worked swiftly and addressed all of my questions and concerns. He did a phenomenal job!

The critic was simple and honest enough. I liked the fact that the areas where my resume was criticized open my eyes to see where I wasn't getting it right. This has made me to review my resume with the eyes of an employer.

Great work on all deliverables and, more importantly, great advice, especially for customizations.
The interview prep sessions were extremely helpful in crafting a good story and answers to common questions. I feel much more confident going in...

Your resume review service was very thorough and helpful! As a college student, I've never had my resume reviewed like this before and I found it very enlightening. I feel much more empowered to make a good resume that will get me noticed by employers! I especially appreciated the software section, I was not aware that businesses used that type if scanning.

My interaction with TopResume has let me know that I made the right call, despite multiple attempts and not having de desire outcome, A week after could no express the joy I've been receiving in words.

My experience with Top Resume thought me saying me things about what a resume should consist of in today world. It shouldn't be just about the description of the position you worked or are working but what Kind of asset you were to that company. I just hope this investment does it and I'm about to get the job I deserve!