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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Pennsylvania
1 review
0 helpful votes
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Impressive
November 22, 2019

Loved working with the TopResume writers. Chris was truly impressive. She went above and beyond to help me with my resume. It was a challenge to pull together my self employed/freelance experience but she somehow managed to present it in the best way possible.
Thanks again!

Date of experience: November 19, 2019
Massachusetts
1 review
4 helpful votes
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Rip off
December 4, 2017

The resume I received has so much misinformation on it I was unable to use it. They did rewrite it for me and it contained a grammatical error! Complete waste of time and money. Don't make the same mistake I made --stay away

Date of experience: December 4, 2017
Chris W. TopResume Rep
over a year old

Hi Janine,

Grammatical errors are usually all ironed out by the final draft. We provide multiple revisions specifically to make sure the final draft would not contain any misinformation. Please don't hesitate to reach out to our customer care team so we can further assist you.

Australia
1 review
1 helpful vote
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A while ago the company I worked at was closed down and all employees, about 20 of us, were made redundant. The company I worked for paid a lot of money to a Human resource specialist to help us all with resumes etc. I received very little feedback and when I did all it said was "I think we can do better" So basically a waste of time.
I then received information about Top Resume and although I was now out of work the cost was very reasonable so I went ahead and ordered a new resume. It took only just over a week and just 1 draught for me to receive my resume. I was so please with the result that I then went back and ordered a cover letter. I am so pleased with the result of both that it has given my confidence a boost.

Date of experience: April 26, 2016
California
2 reviews
0 helpful votes
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I believe my resume writer did a great job with the format, as well as the content. He wonderfully conveyed my skills in a concise and direct manner. I started getting phone calls from potential employers almost immediately after the resume rewrite. I would recommend TopResume.

Date of experience: September 30, 2016
Arizona
1 review
0 helpful votes
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I chose the $125 resume rewrite option with one edit. I had an existing resume that I just didn't feel comfortable submitting to companies. When I received my first edit I was so impressed! I only had very minor fixes that needed to be made for the edit. The whole process took a week and a half. Now I can apply for jobs with confidence! Thank you!

Date of experience: May 20, 2016
New Jersey
1 review
0 helpful votes
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TopResume was an exceptional way for me to have my old fashioned resume updated with all the current trigger words and make my talents concise. The service was provided in a very reasonable amount of time and everything promised was delivered and was high quality. I would recommend this service to anyone. I already was requested to interview for a high level position based off of my new resume.

Date of experience: May 19, 2016
Viet Nam
1 review
0 helpful votes
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100% satisfied
June 16, 2016

Excellent understanding from the resume writer about my objectives and issues I met before regarding my resume. More than just a resume, the professional I was in touch with also provided me very good tips that I used for my interviews as well.

Date of experience: June 15, 2016
New Jersey
1 review
0 helpful votes
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I recently used TopResume's resume and cover letter writing services and am very pleased. Both captured my skills and highlighted my strengths. They are tailored to the positions that I am applying for and I have been getting great feedback only a week in to my job search. I have recommended this service to two friends who are also in search of a new position.

Date of experience: June 14, 2016
New York
1 review
0 helpful votes
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Great Results
May 12, 2021

Experience was very good. Writer was very extremely professional, skilled, and timely with updates.

My suggestion for the future:
1. Allow for more phone calls with the writer and especially have an initial call before resume is written to understand complete candidate background.

Date of experience: May 12, 2021
Arizona
2 reviews
0 helpful votes
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Don't waist your money
November 5, 2020

I think there are better resume writing services out there. This company charges to speak with an actual writer, which is bizarre. I was rushed and was expected to have my order closed out within a week. Horrible, customer service. I finally was reassigned to a writer by the name of Jenny who did a great job, I am not unhappy with her, I am unhappy with the business model and the poor customer service experience due to the company's way of doing things. I will not recommend Top Resume to anyone going forward. And for the record, I paid to have my LinkedIn profile rewritten and it was a complete waste of money. I was handed a template, which I could have done myself. Very disappointed.

Date of experience: October 6, 2020
India
1 review
3 helpful votes
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You will get a simpler basic resume as an end product. For the price of their product, It is not at all worth it. Your resume will be written by native English speakers which is their only plus point and claim to be 'resume writing Professionals'

Date of experience: October 24, 2022
Michigan
1 review
0 helpful votes
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I was truly impressed with this service. I thought that it was a bit pricey at first but after my complete experience, I didn't think anything of spending that much money for the quality of professionalism alone. They found me a match within a couple of hours of someone to write my resume. She was absolutely great to work with and every email that I sent to her provided a response within no more than an hour. I felt like she was talking to me personally and that she understood a lot of my requests. I needed mine back soon as possible as I was applying for a job with a deadline date. I voiced that information to the writer and I literally felt like that was the only thing she must have worked on that day. By the end of the day, I received my drafted resume. It looked very professional. Very well done, Elizabeth!

Date of experience: October 14, 2016
Arizona
2 reviews
23 helpful votes
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TopResume took a professional resume of mine that was written by Career Perfect and put it in a new format, using the same resume that I sent them, no changes just reformatting and the charged $139.00 for that. The first product after reformatting was full of errors. I made all the correction myself and sent it back. They accepted my edits and sent it back stating if I have additional edits I should make them myself. I requested a Full or Partial refund for the resume service and TopResume refuses to communicate with me. Very unprofessional resume service. Career Perfect Resume service was 100-times better.

Date of experience: January 14, 2015
Pennsylvania
1 review
0 helpful votes
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Hesitant but no regrets
January 27, 2017

I had never considered getting my resume professionally done. However after finding myself back on the job hunt after 14 years I realized my resume was outdated looking. I was hesitant to pay the price for the package but decided to take the plunge and can say I have no regrets.
Lauren my resume writer reached out to obtain additional information to make sure my resume was as detailed and accurate as possible. After receiving my finished resume I was blown away with how modern and sophisticated my resume now looked. I would recommend that anyone needing a resume refresher consider this option.

Date of experience: January 24, 2017
Poland
1 review
0 helpful votes
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I was hesitant at first to utilize TopResume due to different reviews and the over various sites offering similar assistance at a comparable rate. Weighing the different options where a potentially stronger resume would open me to stronger opportunities I met my writer.
I could not be more pleased with the rough draft as it captured what I was trying to capture yet wasn't as successful. While writers may vary, I would recommend this company as there was constant communication to ensure I was the process was done smoothly.

Date of experience: June 6, 2017
New Jersey
1 review
0 helpful votes
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Results
February 18, 2017

I had a very smooth transition from the sales team to the writer. I had two rounds of revisions before my revision time expired. I could have done more revisions if I hadn't been as busy. I would like to see a longer window, but maybe other can do it more quickly than me. Overall, I got two calls the next week and one offer. Thanks TopResume.

Date of experience: February 16, 2017
Arizona
1 review
1 helpful vote
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Horrible Company
December 22, 2022

If I could give it no stars I would. Despite being given ample information to produce a resume, Top Resume essentially required that I do all the work. After having done nothing substantive itself and after only two days of initial back and forth, Top Resume refused a refund.

Date of experience: November 22, 2022
Virginia
1 review
0 helpful votes
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Top Notch Resume
July 17, 2017

Top Resume offers a very thorough and detailed step by step service. They started by doing a free, thorough analysis of my resume and the results were a real eye opener to me. It made me realize just how inadequate my resume was as seen through the eyes of a recruiter even though I thought my resume was great. My resume writer took her time, fielded my questions and concerns and delivered a truly great product which needed basically no revisions on my part. She also did a tremendous job on my LinkedIn profile as well. I now feel much more confident in my job search as I look to switch careers. This was money well spent and I have been recommending the service to people that I know.

Date of experience: July 17, 2017
California
1 review
0 helpful votes
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I am changing careers and I worked with Carla to revamp and redo my cover letter and resume. She was extremely helpful and answered all of my questions. One minor thing that I think the company should think about as a whole is explaining the process of changing the resume. I would have liked it explained to me why certain changes were being made, why the new way was more effective, etc. in order to be more confident in the process and really appreciate the changes being made. Also, those explanations would help me in the future if I needed to add/delete/modify my resume.

Date of experience: March 9, 2017
Mississippi
1 review
0 helpful votes
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Love my new resume
January 13, 2017

I had TopResume do a complimentary review of my 10 year old resume. I was very surprised to find out just how much resumes have evolved in that time. I was impressed with their suggestions and hired them to remake my resume. The process is very easy; upload your resume, they rewrite it, you suggest revisions, if any, and then get your final version. I am very happy with my resume and even got an interview from the first company I applied to with my new resume!

Date of experience: January 11, 2017