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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Massachusetts
1 review
0 helpful votes
Follow Jessica B.
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Not Looking But Ready!
November 5, 2016

I wanted a more professional resume and LinkedIn page even though I am not currently looking for a new job. I thought I should have it on hand in case I wanted to apply for an internal promotion, or just in case. I was blown away. My resume looks and reads by far the best it ever has. It showcases my skills and hides my weaknesses extremely cleverly. Even though I didn't "need" it, it was a completely worthwhile exercise, and if I do need to look for a new role, I'm ready.

Date of experience: November 2, 2016
Massachusetts
1 review
0 helpful votes
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I chose the package that included a resume, cover letter, and LinkedIn profile. All components were delivered on time and with excellent quality. The writer I worked with provided quick turn around for the first draft and for each revision. The writing and information was consistent across all three components. I had no issues or concerns.

Date of experience: November 4, 2016
Washington
1 review
0 helpful votes
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At first they put me with a careless writer, then I called them and they quickly assigned me to a more suitable and helpful writer. Tiff your are awesome! She not only changed my resume but told me why and gave me suggestions on how I can make future modifications to make the resume job specific.

Date of experience: February 12, 2017
Minnesota
2 reviews
0 helpful votes
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I worked with a writer for one week to update my resume and cover letter. I made a few small adjustments at the end and applied to jobs right away. Two days later, I received an email from a hiring manager to schedule a phone interview! I'm glad I decided to update my documents through TopResume.

Date of experience: February 3, 2022
Kentucky
1 review
0 helpful votes
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I didn't want to have to pay to have my resume done. But I haven't written one in almost 2 decades and I knew what I had, was not good enough. TopResume was very helpful in their advice even before I placed my order. Kathleen did an excellent job in communicating with me and writing a very professional resume that reflects my skills and experience. I'm very happy I decided to order their service. It's a big weight off of my shoulders and now I can focus on my job search. I would highly recommend them!

Date of experience: March 7, 2017
Mexico
1 review
0 helpful votes
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Chris did a really good job!
January 19, 2020

It was a great experience. I wish for the Premium Package you could also give a little bit of feedback on the best ways to improve our own career. Like small career advice, since the person doing the resume is experienced in the area he might now what could help improve the Resume by taking additional courses, training or searching for particular jobs. This is also an extra way for you guys to monetize since you can send us to courses or training that can give you affiliate marketing money. Its a win-win for all

Date of experience: January 16, 2020
Florida
1 review
0 helpful votes
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I needed help with my resume and my assigned writer from TopResume was able to deliver a professional resume in a very timely manner to me. Not only did I get a great resume but my confidence was boosted. I have no doubts that my resume will stand out more to employers than it did before I got this service. I would highly recommend this service to anyone seeking help with their resume.

Date of experience: September 13, 2016
Texas
1 review
0 helpful votes
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Great experience
June 1, 2017

Sara and everyone I dealt with at TopResume were absolutely amazing to deal with. Responses to any concerns or corrections I needed always came within 24 hours and I have seen much more interest in my resume since using them!

Date of experience: May 30, 2017
Philippines
1 review
0 helpful votes
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Astonishing
May 9, 2019

In my work i always see way to work better. I know that many ideas have little impact. And boss never accept suggestions. But as usual boss apply suggestions later as if was a boss genius idea. What count is work better. Topresume help me to get conscious of that. Only few CEO help or push workers to improve work. Now my resume will capture easily that kind of boss!. Am very happy and thankful to topresume to ease me to find a better boss!

Date of experience: May 8, 2019
Texas
1 review
2 helpful votes
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I recently worked with TopResume as a starting point for my job search. I had the privilege of working with a writer named James.

James was proficient, responsive, and friendly. I could see by his writing that he was thoughtful and thorough as he polished my resume and improved it by at least 50%.

I would work with TopResume again if I had the need and I would recommend TopResume to a friend.

Date of experience: July 26, 2016
Canada
1 review
1 helpful vote
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I was looking to get my resume reviewed for free by as many different online resume services as possible and was curious to see what kind of responses I could get. Out of approximately 10 different resume services, TopResume was by far the best. Katie Warren provided me with extensive, detailed, and personalized recommendations and feedback to improve the content and formatting of my resume. For a free service, TopResume is unparalleled and I would recommend it to anyone looking to take their resume to the next level and land their dream job.

Date of experience: January 10, 2018
California
1 review
0 helpful votes
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Couldn't be any easier
October 20, 2016

I'm so glad I decided to have TopResume review and update my resume. I feel so much more confident applying for positions using a resume that truly reflects my skillset. I am very happy with the final product. Great communication, great response time. Highly recommend!

Date of experience: October 18, 2016
South Carolina
1 review
0 helpful votes
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I used TopResume to update my resume after being in the same position for over 10 years. They helped me to bring it up to date and also make it where it could be used in various positions. Feedback and review was excellent and I would definitely recommend and use again!

Date of experience: February 17, 2016
California
1 review
2 helpful votes
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I signed up for their service. Several days later I received an email letting me know it was delayed. Then I received another email, apologizing for the delay.

At this point, I requested a refund. Suddenly, my draft arrived. By this time, I wanted nothing to do with the company as it seemed unprofessional and a bit "scammy."

Now they're refusing to refund the money and claiming they delivered on time, despite the initial emails apologizing for it being delayed.

There are other service out there... Use them!

Date of experience: March 25, 2019
Texas
2 reviews
0 helpful votes
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Response times from the support team and writer are extremely slow. 4 hours to respond to a chat message? Outrageous. That being said the writer did a great job on my resume and application materials.

Date of experience: March 7, 2024
Chris W. TopResume Rep
over a year old

Hi Patrick,

We're glad to hear you had a positive collaboration with your writer.

We appreciate your feedback and it will be forwarded to our team so that it can be used for better customer experience.

If you need further assistance in the future, feel free to reach out.

Your support means a lot to us!

Massachusetts
1 review
0 helpful votes
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Resume revision
February 26, 2022

After many years of using the same resume format, I decided it was time for a new resume reflecting my experience, and that would work w the technology in use by HR software, etc. The writer was a pleasure to work with, very responsive and I would recommend their resume service.

Date of experience: February 26, 2022
District of Columbia
1 review
0 helpful votes
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Excellent Service
February 18, 2017

Extremely receptive to my ideas and what I was seeking to achieve. Fast turn-around time for the rough draft and completed product. I wish I would have done this a long time ago. I would recommend Top Resume to anyone looking to make themselves stand out in the current job market.

Date of experience: February 16, 2017
Texas
1 review
0 helpful votes
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Not too bad
December 3, 2016

I think the LinkedIn should be included as it's a copy and paste job. I basically waited for them to create one and give me the log in or ask for my log in but mostly had to take from the resume. The only real benefit was copy/paste of some of the bullet stars; however, it doesn't format correctly and took a lot of time to try and get a formatting that never really panned out. It's too early in the game to determine interview/profile view wise. I have reposted resumes and sent out some but no responses.

I also had no real expectations other than what were my own. Part of it was a series of questions that helped me answer or realize some of my own strengths. So, it's kind of like thank you for helping me help myself... sort of. I've never had to really rely or need a resume so I didn't know what I needed. All I know was my last one didn't sell me enough but unsure about this one at the moment.

Date of experience: November 29, 2016
Florida
1 review
1 helpful vote
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I had my CV and cover letter revised by TopResume and in general I was satisfied with the result. At first, they left out some important part of my experience probably in order to fit the information in one page, but after some iterations this was solved. I wanted to include the information because in my opinion it was vital for the kind of work I am looking for.
The CV and cover letter were well written and well formatted.
Service took longer than I expected.

Date of experience: August 16, 2016
West Virginia
1 review
0 helpful votes
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So far so good
December 15, 2016

The response and turn-around time was impressive. I enrolled in the program on a Saturday morning and wasn't expecting a first draft until at least Tuesday. I had a first draft of my resume and cover letter sitting in my inbox in less than 24 hours! The communication with my writer was easy and each draft's turn-around time was quick. I am rating this service 4/5 stars because after 1-week of applying for jobs I still haven't received any call backs for an interview. [I know this isn't necessarily a reflection of the quality of service, just that my info. May not have been reviewed by employers yet.]

Date of experience: December 13, 2016