TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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New York
1 review
0 helpful votes
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Not Happy. Overall regret using Top Resume
February 6, 2021

My writer dismissed my concerns and wants when working on my resume. I told them my draft was too wordy, and the paragraphs that were written did not make sense. Paragraphs were just bullets point together. When I told him I wanted him to change it, he would write back about how he was right. I decided to accept the offer because I was just so fed up with going back and forth. I want someone else to take a look at my resume if possible. Please feel free to contact me if this is possible. Thank you.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2021
Kentucky
1 review
0 helpful votes
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Easiest Process Ever
April 7, 2021

I was hesitant to let a complete stranger re-write my resume, but afterwards, I'm very pleased to have done so. They take a subjective look at your experience and achievements, and turn it into a great piece to put your best foot forward.

Date of experience: April 7, 2021
Illinois
1 review
7 helpful votes
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This was the worse decision made! I they did not have any depth of understanding, their inability to process or comprehend feedback. Even after providing feedback -- e.g. my name, content spelling errors, etc. This was the worse experience ever! They do no work!

Date of experience: May 16, 2018
Chris W. TopResume Rep
over a year old

Hi Lori,

We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.

AE
1 review
0 helpful votes
Follow Romain V.
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Working with TopResume has been a great experience. I have had a lot of exchanges with the professional who updated my documents and he explained his approach every step of the way. I like my new resume. Let's see how well it works.

Date of experience: May 1, 2017
South Carolina
1 review
0 helpful votes
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Excellent Experience!
February 5, 2017

Top Resume did a great job preparing my resume and cover letter. They were fast and my writer was super nice and efficient. They didn't hesitate to contact me when they had questions or needed additional information. Very pleased with the finished product.

Date of experience: February 3, 2017
Philippines
1 review
0 helpful votes
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Their response was fast. The resume critique they gave was indeed honest, straightforward, and with suggestions for its improvement. They broke down the resume into sections and gave their insights as to what makes it good and bad and how to make it better though I would like it to be more specific in some areas as it sounds so broad.

Besides the point, I am also concerned to the negative reviews you are getting.

Thank you so much for helping me in my resume, topresume!

Date of experience: October 29, 2018
Texas
1 review
0 helpful votes
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Op Resume was GREAT in their promptness and delivering exactly what they said they would deliver. I don't know if it was my writer or this is a common problem but upon receiving my resume there were several words spelled incorrectly and sentences that did not flow correctly. When I say did not flow correctly mainly the problems were run-on sentences or chopped up sentences or phrases that did not make sense upon reading them. My advice is to proof read your resume back from them very hard as I was very nonchalant about this and did not really notice all the mistakes until after I was done with the entire process. I of course have since fixed all the errors myself but the layout was great and again very timely.

Date of experience: July 5, 2017
Australia
1 review
0 helpful votes
Follow Mohamed K.
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I am currently unemployed, I was extremely lucky to find Katie Warren from TopResume by coincidence, this is not the first time I have had dealings with TopResume. I must reiterate that on both occasions with them I was never charged a cent for the fantastic work they did for me. TopResume helped me by reviewing my existing C. V, peruse it with a fine tooth comb and come back with very insightful feedback, Katie Warren went above and beyond giving me outstanding tips of where my C.V. let me down, My current C.V. was close to 10 pages long, thanks to TopResume I have condensed it down to 2 pages, my format and layout was not consistent, I had bullet points everywhere, my wording was not clear or concise, so I utilised all this critical information which was free of charge and made my C.V. stand out from the rest, I am sure that I will have no trouble securing the job I am after now

Date of experience: January 21, 2019
New York
1 review
0 helpful votes
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Great experience!
June 15, 2024

My resume writer, Sanika K, was great from start to finish. Sanika was very quick, thorough, and responsive. The first draft was a massive improvement on my existing resume, and all of my requests and edits for the second draft were implemented perfectly. All in all it was a very stress-free and positive experience. Thanks for all the hard work, Sanika!

Date of experience: June 5, 2024
Chris W. TopResume Rep
10 months ago

Hi Liam,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Georgia
2 reviews
0 helpful votes
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Sharp and Professional Resumes
February 2, 2021

My resume needed a serious overhaul and Daniel H. With TopResume did an outstanding job creating a detailed, updated resume for me. His responses were timely and the cost of the service was very affordable!

Date of experience: February 2, 2021