TopResume

Overview

TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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California
1 review
0 helpful votes
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Helpful and Professional
December 17, 2016

Top Resume was very helpful. Tara wrote a great first draft, then took my input and delivered an outstanding resume. It has already gotten more responses in a few days then my previous one did in months. Thanks TopResume!

Date of experience: December 14, 2016
Netherlands
1 review
1 helpful vote
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Don't expect a new resume in a few business days, but if you plan to look for a new job in a few weeks, this is a good service.

I got some very good feedback on my resume and decided to let is be rewritten by Topresume. I took the package which also includes a cover letter and LinkedIn profile. My experience:
- Topresume seems like an experienced company that knows what recruiters are looking for.
- The writer wants to think with you and gives you time for revision.
- The end result feels a bit over the top. I understand people want to see your experience, but it feels like I singlehandedly saved the company I work for.
- The template is very basic and focused on automated resume reading. It is not very visually stimulating.
- The cover letter is a bit of a let down. It is usable, but to me it doesn't scream "Invite me, because I really want that job".

Date of experience: March 20, 2017
Colorado
1 review
0 helpful votes
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Great Resume Writing
November 4, 2019

Great experience from start to finish. Barbara was fantastic to work with and she took the time to understand where I am in my career trajectory. My new resume is already getting qualified hits from recruiters and interested employers.

Date of experience: November 1, 2019
New York
1 review
0 helpful votes
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Excellent Resume Service
September 7, 2021

Excellent resume service. Got my new resume, cover letter, and LinkedIn profile within 3 days even though I was told it would 7 days. Would definitely recommend TopResume to anyone looking to build a top of the line resume.

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Resume Overhaul
November 3, 2016

They were great. From the moment I submitted my old resume to receive my first rough draft. I was attracting the wrong employers at first(all sales) but my writer revamped my resume to showcase my potential into the finance field. My writer took my feedback and communicated with me through the whole process. If you need help with getting your resume redone I would strongly recommend it and the turnaround time is fast. Wish I would have done it sooner

Date of experience: October 30, 2016
California
1 review
3 helpful votes
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Don't waste your money on it. It gets 2 stars because they do run it through similar software to what many hiring managers do. The 'collaboration' is nonexistent, they just ask you to review and make the changes you ask for with no discussion of why they arranged it a certain way or what. They basically just rearrange the info you already provide, and not always in a positive way. The writing itself uses odd language often with grammar mistakes. I'm almost certain this was written by a non native English speaker. I used to work closely with outsourced call centers and many of the small mistakes remind me of those made by Indians who learned English as a second language. Also noticed a lot of 5 star reviews way over the top, I'm guessing a lot of these 5 star reviews are fake reviews. Save your money, this 'service' is not worth it.

Date of experience: October 26, 2017
Texas
1 review
0 helpful votes
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I am very happy with the work that TopResume did on my resume. Their ability to reduce the overall size while maximizing the use of key words has helped my resume get noticed. They also delivered ahead of schedule.

Date of experience: February 7, 2017
GB
1 review
7 helpful votes
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Very unhappy and feel robbed
October 16, 2022

I am very unhappy with this company. I purchase a cv review and linkedin profile review and was sent to an automated service in which I had to input 3 job adverts I would like to apply for. I realized this was the wrong service for me as I do not want a cv that is based on keywords found in the ads I supplied. I immediately asked for a refund and was told NO. Why? I did not use the services. I do not want to use the service. How can they in this day and age just refuse a refund? I feel robbed and am very angry. Beware and stay away.

After multiple emails this company agreed to refund me for services I did not at all use but deducted a 75$ fee for clicking the refund button. They made more money from me than if they had paid the reviewer to actually do the job …
Very unhappy!

Date of experience: September 16, 2022
Chris W. TopResume Rep
over a year old

Hi Maria, we are so sorry this process has not been in line with your expectations. We see that you have been in contact with our Customer Care team regarding your concerns. If you have any further questions, please email support@topresume.com.

Washington
1 review
0 helpful votes
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Lifesaver
April 13, 2016

Performing a juggling act has been my life for at least the last 10 years. This year, the juggling act was getting old, i am in middle of a residency ( nurse practitioner) and army reservist and trying to find time to work on resume just was getting further and further down my to do list. I am so thankful for TopREsume for getting started... thanks again. I will let you know how the job search goes.

Date of experience: April 13, 2016
Israel
1 review
0 helpful votes
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I highly recommend this service
March 10, 2024

I absolutely loved the service provided by TopResume. The writer I was matched with was amazing - they truly captured my professional essence. The questionnaire process was seamless and thorough, allowing me to provide all the necessary information. Communication throughout the process was excellent, keeping me informed every step of the way. The outcome exceeded my expectations. Thank you for such an amazing experience!

Date of experience: March 10, 2024
Chris W. TopResume Rep
over a year old

Hi Valerie,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!