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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I have not been out of work since college I needed a good overhaul of my resume as it was very dated. Worked out very well with Danielle. She was very quick with turn around and was very easy to work with. It took some time to get started (waited over a week for a response once I signed up), but once we started working it was done in a few days. A few misspellings and incorrect dates, but nothing major I could not correct in a few since it is in Word. Great overall experience and believe this will help in my career moving forward.
Date of experience: June 15, 2016
After the initial resume review I decided to go ahead and have Topresume rewrite me Resume. Lots of probing questions and talking point when my writer was finally assigned. FIrst draft was received in two weeks and was exactly what I was looking for in the service. The only thing I would say was they need to have better communications when the writing was taking place. After the interview phase I heard nothing till I received my first draft. I still would recommend.
Date of experience: August 8, 2016
Received my first draft almost 3 weeks after placing my order, well beyond the "5-7 business days" turnaround that was promised. Efforts to communicate with the writer and the company resulted in either no response or an apologetic response assuring me my resume was on it's way. The first draft was underwhelming to say the least. Save your money and look elsewhere.
Date of experience: April 22, 2019
The writer did a good job of updating an existing resume (making the format more modern and cleaning up/focusing my work experience). So from a content update standpoint, the experience was positive. The let down occurred when I asked the writer several questions and instead of answering the questions the writer tossed another resume update at me. The two way conversation was lacking.
Date of experience: November 9, 2016
This is the second time I have used this service. My experience the second time around was not that great. The resume writer did respond prompt and did a decent formatting job. I just don't feel like there was enough interaction to really give me a power packed resume review/critique. I think the look of my resume is easier to read, but I also feels like it is generic. I know I have the freedom to edit or not use it, however for the money you pay I don't feel like it was worth it. I can easily look up resumes online and copy the format of those and come up with my own verbiage structure. I trusted these so called professional writers and I just wasn't please this time around. I will not be using this service anymore. Since, I have received the resume from TopResume, I have applied to about 30 jobs and I have received few hits/responses with the new resume/cover letter.
Date of experience: January 15, 2020
Top resume was recommended to me and I'm very glad I utilized them. I did need to go back through and make adjustments after working with them to adjust verbiage and things of that nature, but for the price, I definitely feel like I have a solid new resume, focused on results. They did a really good job drawing that out, and even feel like the whole process prepped me well for interviews.
Date of experience: January 19, 2017
If you are looking to have a resume written, re-written, or a LInkedIn profile updated - please look elsewhere. I contracted TopResume to do a resume update and an LinkedIn profile update. The first pass they did at the resume was amateurish. Horrible formatting, fonts and font sizes intermixed, and showed no concept of how to present the material for my background. After complaining and waiting over a week, they finally assigned another writer. Based on the delays and poor quality work, I requested that they cancel my order. Their response was that they couldn't cancel because they already delivered some work. They did nothing on the LinkedIn profile, and the draft they gave me on the resume was completely unusable.
Find a writer that you can make a personal connection with and talk via phone. TopResume doesn't, they only communicate via email.
Date of experience: May 23, 2019
I have not had to look for a job in over 15 years! I knew my resume needed help! I had a great experience with this resume service! I was contacted immediately by my writer and got results fast. Leslee did amazing work! The final product was much better than I had expected! I have sent the new version out to three new job postings and have interviews set up for two of them! I would recommend this service to anyone wanting to bring their resume up to date! You won't be disappointed!
Date of experience: June 24, 2016
I had great experience with TopResume. My Resume and cover letter were drafted in no time and were corrected as i instructed. Overall, very friendly and fast service.
Date of experience: February 14, 2024
The service was slow, took me about a month to receive my resume but thankfully I wasn't in a hurry and was contacted by a customer service representative before I even reached out regarding an apology on delay and estimated time to completion and offered a free cover letter. My assigned agent was very responsive and provided a few drafts. I see now where my resume needed improvement and I'm glad I chose this service.
Date of experience: April 3, 2019
I wasn't sure if they would be able to convert my resume since I work in a industrial plant. The outcome was outstanding, Mary N. Did an excellent job. I'm so grateful because she pulled out what I had in my head but I didn't know how to put it in words. I'm glad I listened to my spirit and did this because this is going to be a game changer in my "new career".
Date of experience: September 7, 2021
I recently decided to update my resume and decided that the resume I created years ago was tired-looking, visually unappealing, and too long (2 pages). Armand, the resume writer with Top Resume, did a great job reviving my resume, focusing on my skill sets, and efficiently delivering the product within only a couple of days.
Date of experience: October 13, 2016
I have used TopResume twice in the past few years and have been completely satisfied with my decision to work with them to better improve my chances of landing the perfect job for me. The staff is highly professional and works with you every step of the way. Nothing could be easier! I highly recommend TopResume to anyone who is looking to improve his/her chances of finding the perfect job match.
Date of experience: July 23, 2017
I worked with Jen S on tailoring my resume. At first I felt my resume was good as it was, however, after having it reviewed, felt there was some improvement that could be made. Jen took my resume to amazing. I've only applied to a few positions with the new resume, but have already received interviews, which I do not think is a coincidence I'm getting after the update. She was professional and courteous and only a few very minor minor items were updated. Thanks to Jen S for all the hardwork.
Date of experience: November 21, 2016
My writer, Tamera R., was an extremely skilled writer and knew how to take my resume and turn it into a very powerful document. She was also able to revise my LinkedIn account to give me a more professional Vibe. I would highly recommend TopResume to anyone who is looking to improve their presence in their workspace.
Date of experience: July 6, 2022
I was referred by a friend to use Top Resume. After looking other choices, i decide to go with them. That was my best decision, from the moment that I pay to the final process, all was smooth, clean, efficient and fast. I'm happy for what they do to my resume and hope to keep working with them in the future!
Date of experience: August 11, 2016
I am 100% satisfied with my writer, Nicole, and coordinator, Brandy. Nicole turned my words and experience into a professional attractive resume. Since I posted my new resume on job sites I've received a number of invitation to apply to job openings. Without hesitation I would recommend TopResume to assist with developing a profession resume.
Thank you!
Date of experience: June 10, 2016
Great service and I wish I had know about it earlier. Tiffany J (my resume writer) was excellent and she was able to put my qualifications on paper, using both the correct words and format. I struggled trying to write it myself and it only took her two days to get it the way I wanted it. I would recommend Top Resume's service to anyone.
Date of experience: February 24, 2017
I purchased the Executive Priority package and was well pleased with the results. The process actually made me review my work history and various work experiences in a different way that highlighted the value of my accomplishments. Barbara was patient with my schedule and is a true professional. Her efforts and service is appreciated and valued. Thank you Barbara!
Date of experience: January 24, 2016
This is a very unprofessional company. They give you one week and then tell you edit the product yourself. They do not use writers that are familiar with the fields they are writing the resumes for and charge extra for Linked in profile but merely give you text that you have to copy and paste. Don't use this service!
Date of experience: October 30, 2015
Hi Lori, Thank you for reaching out and letting us know about your experience. We'd like to work with you to remedy the situation! Please email us at support@topresume.com and we'll get everything sorted out. Thanks.
I had never worked with a professional resume writing company, so it was a new experience. It was an eye opening experience to see how employers viewed by resume and how it could improve to showcase what I am capable of doing. The questionnaire was helpful in forcing me to think about myself and the things I've done in my career and where I want to go and move towards. My writer, Jonathan R., was very nice and prompt. He did a wonderful job in taking what I thought was just a mess of information that I gave him and turning it into a very professional resume. Working with him was helpful and it was a smooth process.
Date of experience: February 11, 2021
I was very happy with my resume writer. She was well versed in my area of expertise. My resume and LinkedIn profile were both delivered quickly. I really didn't make any corrections or adjustments to the final product. The layout and language were perfect. I also ordered a LinkedIn profile which was delivered quickly. I appreciated the tips for LinkedIn that were provided as well.
Date of experience: October 3, 2016
While I already had some ideas of how to improve my resume, TopResume gave me new ideas and points of direction on how to build it. I really enjoyed the personalized feedback and key-word search overview they provided me. They gave me specific phrases from my resume and helped me change my wording to attract employers more. It is also very enlightening to see what is highlighted from my resume through the key-word searches.
Date of experience: April 5, 2019
Katie Warren and Kailyn B were top notch professionals!
I had a resume refresh and my LinkedIn profile updated and had my expectations exceeded on both!
The work was done in just 2 days and the phone hasn't stopped ringing since!
Mark
Date of experience: November 22, 2016
This service is definitely worth the investment. I got the cover letter & resume package and couldn't be happier! It was leaps and bounds more professional that my previous resume. I would suggest this service to anyone looking for a new career.
Date of experience: February 8, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi George,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!