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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Mr. Morri was very helpful and patient to understand my career goals and he was able to grasp my needs through our email conversations. I am so happy that I worked with him during this process of customization for improving my documents.
Date of experience: September 29, 2022
I appreciated the feedback from my reviewer. She was able to take my "doer" view of my resume and craft it in such a way to make it more action oriented. My years of experience were being grossly underrepresented by my original resume.
Date of experience: October 19, 2021
There is no Resume beyond their capabilities very competitive in their pricing. The final resume review is a first class document that can meet any employment requirement. I am very satisfied with the outcome.
Date of experience: January 5, 2017
I was assigned a writer and received a rough draft within a day of purchasing my services. It was a very pleasant experience I would recommend to anyone without the time or knowledge to create a pleasing resume to build confidence when interviewing.
Date of experience: January 30, 2017
I send my updated resume and received a totally rewritten resume back. It's written very well and really does highlight my strength more. I EAS asked for feedback and always got a prompt response of a new version. I would highly recommend it.
Date of experience: November 8, 2022
I have had my credit card charged and not received a resume even though it was promised a week ago. They are claiming it has got lost in my spam and junk filters.
After several posts on Social Media I received, in my opinion a very poor quality but beautifully formatted resume. I have now found a very good and professional organisation, based in Melbourne Australia, www.wordsmithconsultants.com.au, that have produced a very high quality resume in a cost effective and timely manner.
Date of experience: August 18, 2015
I was very happy with the outcome of my resume. I felt that the person I was paired up with did such a good job of receiving and giving constructive feedback. I would like to acknowledge Siobhan for all of her hard work.
Date of experience: May 19, 2020
I have never used a resume writing service before, but I felt it was time for a fresh set of eye. The process was really easy, the writer was very responsive, and I feel like I got a quality product for my money. I would definitely recommend them.
Date of experience: October 21, 2016
I highly recommend Top Resume, the service was fantastic and my writer was really able to help me with my resume and help me better utilize my Linkedin profile as well. No matter where you are in your career - it always helps to have someone review your resume.
Date of experience: August 31, 2017
I thoroughly enjoyed working with my writer, Larissa, to convert my CV into a two page resume worthy of online searching. She covered all the elements needed to put my resume into shape according to the latest standards, and worked with me responsively to make sure it met my needs. I hope I don't need to use them again, but would in a heartbeat.
Date of experience: March 6, 2017
Worst resume I have ever seen literally, terrible format, missed key information. Charged me $250 for something literally a 2nd grader could have done in 10 minutes, if that 2nd grader failed to listen to instructions. They also missed their deadline. Save your money they did absolutely nothing I or anyone could have done. Would not refund even when not done by the deadline
Tip for consumers:
I wish I could do a negative.
Date of experience: February 2, 2018
Hi Alec,
I'm sorry to hear about the situation, please reach out to our customer care team so we can have our editors review the quality of the work.
After rewriting my resume, I showed it to 3 local recruiters. They said it was terrible. TopResume wants to rewrite "until they get it right." Sorry -- TopResume doesn't get a second chance. They will not give me a refund on this screw job. I do NOT recommend them.
Date of experience: December 7, 2020
Hi Greg, we understand you are in contact with our Customer Care team at support@topresume.com. Should you like to have your documents revised, we will pair you with a new writer and expedite your changes as quickly and effectively as possible.
Was a very easy to use service. I was kept up to date on how things were going and revisions were easy to get done. Person I worked with, Andrea, was very good at asking the right questions of me, to help her do her job. Highly recommended.
Date of experience: April 27, 2017
I am very happy with the service I received from Matthew at TopResume. He kept in daily communication and returned my emails same day. The package I purchased was the Resume, Cover Letter, and copy and paste profile for my LinkedIn account. I feel much more confident going forward in my career path. I highly recommend TopResume.
Date of experience: June 23, 2017
I would absolutely recommend TopResume to anyone who is need of a resume makeover. My resume writer Dominique was very quick, professional and detailed. She made me stand out above the rest of the other candidates. Once, I had received my final draft I applied to an open position at Walgreen's Corporate, I received a job interview and less than 2 days I was offered the position that same week.
Date of experience: January 12, 2017
Excellent people working in TopResume!
I am Syed, One of the job seekers in middle east market I was completely frustrated of rejection from the several or hundreds of the company but one day I was searching a job on monster Canada job site while my searching I found resume analysis service free so I went through that later I got the mail which given me shocked that about resume my thinking was very different later on I come to know that resume is not only a piece of information only! It is a rocket which you have to launch into the job market. TopResume is the best among the other similar company because they do not say fake story or unfair treatment whatever true they said me without any exaggerating promise that I liked and opted the paid service and result is now within couple of weeks at least I had an interview call which given me awesome feelings and a confidence booster.
Thanks a lot
Tip for consumers:
Hi there!
without any hesitation, you can opt and trust the TopResume services
Date of experience: January 12, 2017
My writer exceeded my expectations and timeframe. My revisions were addressed promptly. For a professional resume to land your desired job, I highly recommend Top Resume!
Date of experience: December 11, 2023
Hi Melanie,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
I had thought about using a resume service for some time, and finally settled on TopResume because Monster.com offered a free resume critic through them. I liked the feed back provided and within a week or so, TopResume was offering a discount so I went for it. My resume format had not been changed sin 2001, so it was time! I received my new resume within 3 days, and you get 7 more days to as for 2 revisions.
My only complaint is I did not get my first revision until AFTER the 7 days was over. I didn't have much more to change, and since they give you the resume in an editable format that was ok. But I feel they should have gotten my first revision to me sooner.
All in all, I am happy with the over all product.
Date of experience: November 9, 2016
I have given Topresume a 5-star rating on the work done on my file that contained my resume, cover-letter and LinkedIn profile. All this was done while I have been given a three month option to pay. The products of their work is superb and the views on my LinkedIn profile have grown by over 400% in two weeks!
I recommend that after finishing working on resumes, they put the resumes through the ATS system so that clients can compare and contrast their resumes.
Date of experience: May 28, 2017
I was extremely pleased with my final resume and cover letter version from TopResume. After spending much time on my own resume, it was time for a professional to take a look. TopResume was able to pull key words from job descriptions to transform my resume from average to outstanding. I had two revisions I could have used, and only needed to go through one revision. I am excited to start submitting my new resume!
Date of experience: September 26, 2016
I had placed an initial order on 11/24, but after seeing the reviews -- that they do not hire professionals, they churn out misspelled and ungrammatical resumes -- I asked for a refund through their automated system.
Their chatbot gave me the option to cancel my order and you can see that I did on 11/24. They said it would take at least 3 days to get me the formatted resume so I didn't think it would be a problem.
Nope. They RUSHED me a garbage resume full of typos and grammatical errors and tried to tell me that they never got my request to order. They lied and said they did not offer refunds even though their chatbot has it as an option.
I emailed them proving when I made the refund request and that it was an option they gave me. They never replied once I caught them in this lie
Date of experience: December 30, 2020
Top services, top professionals! I thought I was rather familiar with job applications, resumes and stuff. I knew nothing, in fact :) The new CV rewritten by a professional, the cover letter, the thank you letter, the mock interview session, all of these showed me just how important details can be. I discussed with fantastic people, the feedback was great, the communication was great, all the advice I got was great. I want to thank all the people I was in contact with, hopefully my chances to find the desired job will now dramatically increase!
Date of experience: January 26, 2021
I was extremely pleased by the attention and level of understanding from TopResume's writer. The writer truly and deeply understood my situation and helped me create a professional and clean resume, which highlights my strengths in a very compelling way.
Date of experience: October 26, 2016
I recently went back and got my graduate degree and was applying for new jobs. TopResume was referred to me by a friend and they took my new skills and worded them in way that I would never had been able to express and got me a lot more looks on LinkedIn and other career websites I used. My new LinkedIn page received five times the views I was having before. My coach was quick with getting my drafts back and asked insightful questions to make sure she was capturing what I had done and what I was looking for in a new career. Thank you TopResume!
Date of experience: January 7, 2020
Very excellent experience. The resume writing team are professional. They contacted me through emails and discussed every concern I had on my resume. And finally helped me in making a good resume.
Special thanks to the team.
Date of experience: August 8, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Stuart, Thank you for reaching out. Please send an email to support@topresume.com with all of your information and we'll get everything sorted out!