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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I purchased both the resume and the cover letter package. I was very skeptical with paying for such a service because it has a lot of negative reviews.
My cover letter had grammatical errors and the person used the same sentences I already used. He used synonyms and did not accentuate my strengths in the way I expected them to do.
I am not satisfied with paying 127 dollars for a mediocre job that included typos, grammatical errors, and a poor design. I felt they could have done a better job but they didn't.
Products used:
RESUME AND COVER LETTER SERVICE
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2022
TopResume is top notch! I really liked the way my resume looks now. Victoria was very patient and understood my requirements and delivered to my expectations. I would highly recommend TopResume to anyone who wants to give their resume a better content!
Big thank you to Victoria!
Date of experience: January 18, 2016
From the start I was impressed with the creativity and versatility my resume writer used in taking my experience and education and making me look like a star. My resume now represents who I am and what I can achieve for an employer. Definitely worth the investment!
Date of experience: July 25, 2016
TopResume matched me with an expert writer in record time and this writer was able to capture all of my skills and experience in my resume and make me marketable to recruiters.
I saw the reviews from previous customers and figured I should try out the professional service since I myself have not had the time to able to revamp my resume and I have to say they did an excellent job!
Date of experience: February 26, 2024
I needed help with my resume in adding catch words for the web filters. My profession needs certain words that make the search filters come up with more hits. After 2 reviews, my original resume looked great. I will recommend this company.
Date of experience: November 20, 2016
Thank you very much for reviewing my resume. I found the feed back from you very thorough, straight forward and up to date.
It was easy to see where changes to my opening statement, layout and job description were required.
Thank you.
Date of experience: October 31, 2019
I appreciate Kimberly's work. However, by looking at both my resume and the one made for me by Kim, I can tell that the style of my resume far better though looks can be deceiving. Kim's work shortened my resume and helped reduced all the words I had put in mine and made it simple to read. Although I appreciate Kim's hard work, but I expected more for the money that TopResume requires a customer to pay.
- Alawi Almajid
Date of experience: October 29, 2016
I am very happy with the resume and cover letter that was created for me. It is very professional and was done in a timely manner with only a few drafts created to be edited to my liking. I would highly recommend.
Date of experience: December 18, 2016
Filled with errors - seriously looked like an 8th grader wrote it. So many spelling and grammatical errors, incomplete sentences, and more. Never got a final revised copy, never updated my LinkedIn as promised. I shouldn't have to correct or point out all of the errors. I got the Executive package which is supposed to be a top 10% writer - if it was this bad from their best I wonder about the rest.
Date of experience: May 11, 2019
Spent 3 months with what I thought was a good resume with no results. Conferred with Top Resume and hired one of their professionals to rewrite it. It looks professional and after only a few applications I was called for an interview.
Date of experience: March 6, 2017
It was great! Peter followed up with every concern or change I wanted…. My resume is perfect.
I'm finally have companies reaching out and I have my first face to face interview tomorrow. I never got this response with my previous resume.
Date of experience: July 20, 2021
I worked with Brandon C. For my resume and cover letter. He was very responsive, and addressed any comments and questions I had. He also completed the first drafts ahead of schedule, which was appreciated. I'm very happy with the finished products.
Date of experience: May 18, 2021
Very professional and always in constant communication with you. Any feedback or any questions you may have they answer quickly once you have your writer assigned. All the things you fill in when requesting their service, they all take it into count.
Date of experience: May 18, 2017
Overall, the final product was good adaptation of the original, with some good effort on the summary, and qualifications. Although there was quite a bit of a delay, the writer did her best to deliver. There were a few concerns on wording that just wasn't my style, but I understand the need. Can't say to much on the results as there have been very very few interview results as of yet, and no comments from my connections on LinkedIn.
Date of experience: August 11, 2016
Melodee of TopResume provided me an excellent resume. What I liked about her support is that she listened to my feedback on the first draft and the second draft incorporated my feedback. An advantage of using a service like TopResume is to get an independent review of your resume. Typically a person has seen their resume so many times that they have lost any perspective on how it looks to a person who sees it for the first time.
Date of experience: February 28, 2016
TopResume was able to revamp my resume in a timely manner. They helped me take my resume that was formatted for entry level and last updated 4 years ago, to a resume that better reflects where I am now in upper management.
Date of experience: June 6, 2017
TopResume did a great job of going back and forth with me to get the resume I wanted. They asked a lot of questions that helped me articulate my experience and qualifications, and phrased my work in a way that sounds impressive.
Date of experience: June 24, 2017
I have used other resume writing services in the past and still had to edit the document even after all the requested revisions from the writer. TopResume provided me with a resume that does everything a resume should with NO revisions needed.
Date of experience: March 15, 2016
Megan went above and beyond to create a professional resume that fit my experience and would be worded in such a way to get passed the resume filtering program that many companies use.
I love the new resume.
Thank you Top Resume
Date of experience: November 3, 2020
I was very satisfied with the services I received. Their work was done promptly, which allowed me to get a head start on applying for positions of interest. They were also responsive to my edits and their work was very professionally done.
Date of experience: September 7, 2021
I had this company write my resume the first time it wasn't good, sent it back to have it rewritten and it still did me no good. I reached out to then in regards to the resume they wrote for me and i have yet to hear back. So i run the resume that i had them do for me through their system and this is what i got back(see my attachment below). This service is way over priced and a scam.
Date of experience: February 6, 2019
The review and revision experience was excellent. As I consider various positions and submit the final resume, I have found a need to create two versions. My background is complex and my interests are several. One resume doesn't really work for me. However, the resume provided has allowed me to create the two versions I needall with relatively little effort. I have yet to receive a call but it has only been about 10 days. I am feeling confident based on my review of the provided resume version; it is obviously better than what I was using prior to working with TopResume.
Date of experience: February 2, 2017
TopResume recently took my wordy, clumsy resume (which I had thought was pretty good!), critiqued it and rewrote it as an awesome, professional document. I am now really proud to load it onto my job searches, and already have a casual position. Previous applications hadn't got me anywhere. This is an excellent service to use and their product is worth every penny.
Date of experience: February 18, 2017
I really wish I had investigated this company before I spent almost $400 to receive an expedited copy of a new resume, as well as the compilation of my Facebook profile and access to post my resume on over 70 job sites. I received the first draft late, it was full of grammatical errors, did not highlight my 20 plus years of experience, I was identified as an executive... I am getting upset talking about the lousy service. I hope no one else gets suckered into their scam! My next step is to file a report with the BBB.
Date of experience: March 6, 2018
As it has been decades since I needed a resume, I choose TopResume to handle my make-over. I opted for the Executive Priority option as it not only gave me the properly formatted resume along with the professionally written cover letter but, it also included updating my LinkedIn page. My writer Matt was extremely helpful and responded in a timely manner.
Date of experience: December 7, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Rachel,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority.
Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!