TopResume
business logo of TopResume

TopResume

Overview

TopResume has a rating of 4.5 stars from 5,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Illinois
1 review
0 helpful votes
Follow Latonja F.
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Super Easy
July 14, 2021

I knew my resume needed to be updated since the last time I put work into it was over 15 years ago. Of course I've had several jobs that I just added on but it did not speak to the professional self. In my head this was going to be a long process. I was wrong, wrong, wrong! It was so easy and quick. I was able to communicate freely with my writer, Gaby.

Gaby did a great job with my resume by bringing it to life. Every edit I asked for Gaby got right on it and sent me the drafts next day. Thanks Gaby for making this such an easy process!

Date of experience: July 13, 2021
Florida
1 review
0 helpful votes
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Terrible Quality, Late, Bad Customer Service
March 8, 2023

I received a terrible resume and cover letter. I made some suggestions for revision 2 and the writer didn't get me anything until four days AFTER the project deadline. I contacted customer service and didn't get a resolution for two weeks. They said they'd restart my project. It has been almost two weeks, and they haven't matched me with a writer.

Date of experience: February 6, 2023
Illinois
1 review
1 helpful vote
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Top Resume is a professional service provider to write and distribute resumes to meet today's recruiting processes. STAY AWAY especially for upper mid to senior level people. SHABBY service and work product!
The sales person was quite convincing but in the end after sub standard experience, she was insensitive and not helpful whatsoever. Process stinks with poor communication and total focus on TopResume edicts not the customer's needs. Resume factory with poor work product.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 31, 2020
New York
1 review
0 helpful votes
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The usual feedback plus more useful information
October 28, 2019

Content-wise, the initial feedback is like any other resume service. However, what distinguished your evaluation was that the initial review included an ATS-screening component. I don't know how applicable your assessment it is because there are several 'flavors' of ATS-screening systems based on the specific industry and seniority level, so have to assume that it could be valid.

Date of experience: October 25, 2019
Illinois
1 review
0 helpful votes
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Well worth the investment
June 22, 2021

I'm trying to switch careers so a strong resume is highly needed. Tommy C took the time to ask for details, point out strengths and new what sort of industries I wanted to get into. He reduced the redundancy in my resume and used much more pro-active phrases to make the resume jump at the hiring personal.

Do yourself a favor and work withTopResume. You won't regret it!

Date of experience: June 22, 2021
Georgia
1 review
5 helpful votes
Follow Clint T.
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Please know that the high ratings on this site are the result of TopResume bribing its customers by offering Amazon cards for positive reviews. This was a horrible waste of time and money. After receiving my first resume and cover letter, which were riddled with poor spelling and grammar, the resume writer disappeared. After a few days, I was assigned another writer, delaying the process further. This resume contained job descriptions that in no way resembled my work experience. It seemed she hadn't even read the information I sent her. After a third resume, I gave up and considered this a loss.

Date of experience: March 16, 2017
Jenna M. — TopResume Rep
over a year old

Hi Clint, Thank you for making us aware of the issues you faced. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help you right away.

Georgia
1 review
0 helpful votes
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Very good service
March 17, 2017

I 've had a good experience with both the simple process and the assigned writer who tried to address my concerns quickly and efficiently. I recommend this service to all who'd need a streamlined version and fresh update for their resume.

Date of experience: March 14, 2017
Massachusetts
1 review
3 helpful votes
Follow DANIEL M.
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They evaluated my resume as being poor but I while I send them for modifications they modified just a few words. Their customer care completely out of topic. Do not send your resume to them, you will pay money for nothing,

Date of experience: September 18, 2018
Chris W. — TopResume Rep
over a year old

Hi Daniel,

We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.

Canada
1 review
0 helpful votes
Follow Razvan C.
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I had a wonderful experience working with the staff at top resume, the experience was very enjoyable, the process smooth and the end product exceptional! I would highly recommend them if you're looking for a quality cv.
I compared my old resume to my new one and the new one is miles ahead. They took the experience I had and worded it such that it makes me look like I have an extra ten years in the field!
5/5 Definitely recommended!

Date of experience: August 25, 2020
Texas
1 review
1 helpful vote
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Lived up to the hype!
October 28, 2016

I must admit I was a little skeptical about paying for this service, but after my resume was completed I started getting the type of interviews and job offers I wanted. I highly recommend to anyone looking to get newly employed.

Date of experience: October 24, 2016