TopResume has a rating of 4.5 stars from 5,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
I knew my resume needed to be updated since the last time I put work into it was over 15 years ago. Of course I've had several jobs that I just added on but it did not speak to the professional self. In my head this was going to be a long process. I was wrong, wrong, wrong! It was so easy and quick. I was able to communicate freely with my writer, Gaby.
Gaby did a great job with my resume by bringing it to life. Every edit I asked for Gaby got right on it and sent me the drafts next day. Thanks Gaby for making this such an easy process!
I received a terrible resume and cover letter. I made some suggestions for revision 2 and the writer didn't get me anything until four days AFTER the project deadline. I contacted customer service and didn't get a resolution for two weeks. They said they'd restart my project. It has been almost two weeks, and they haven't matched me with a writer.
Top Resume is a professional service provider to write and distribute resumes to meet today's recruiting processes. STAY AWAY especially for upper mid to senior level people. SHABBY service and work product!
The sales person was quite convincing but in the end after sub standard experience, she was insensitive and not helpful whatsoever. Process stinks with poor communication and total focus on TopResume edicts not the customer's needs. Resume factory with poor work product.
Content-wise, the initial feedback is like any other resume service. However, what distinguished your evaluation was that the initial review included an ATS-screening component. I don't know how applicable your assessment it is because there are several 'flavors' of ATS-screening systems based on the specific industry and seniority level, so have to assume that it could be valid.
I'm trying to switch careers so a strong resume is highly needed. Tommy C took the time to ask for details, point out strengths and new what sort of industries I wanted to get into. He reduced the redundancy in my resume and used much more pro-active phrases to make the resume jump at the hiring personal.
Do yourself a favor and work withTopResume. You won't regret it!
Please know that the high ratings on this site are the result of TopResume bribing its customers by offering Amazon cards for positive reviews. This was a horrible waste of time and money. After receiving my first resume and cover letter, which were riddled with poor spelling and grammar, the resume writer disappeared. After a few days, I was assigned another writer, delaying the process further. This resume contained job descriptions that in no way resembled my work experience. It seemed she hadn't even read the information I sent her. After a third resume, I gave up and considered this a loss.
I 've had a good experience with both the simple process and the assigned writer who tried to address my concerns quickly and efficiently. I recommend this service to all who'd need a streamlined version and fresh update for their resume.
They evaluated my resume as being poor but I while I send them for modifications they modified just a few words. Their customer care completely out of topic. Do not send your resume to them, you will pay money for nothing,
Hi Daniel,
We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.
I had a wonderful experience working with the staff at top resume, the experience was very enjoyable, the process smooth and the end product exceptional! I would highly recommend them if you're looking for a quality cv.
I compared my old resume to my new one and the new one is miles ahead. They took the experience I had and worded it such that it makes me look like I have an extra ten years in the field!
5/5 Definitely recommended!
I must admit I was a little skeptical about paying for this service, but after my resume was completed I started getting the type of interviews and job offers I wanted. I highly recommend to anyone looking to get newly employed.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Clint, Thank you for making us aware of the issues you faced. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help you right away.