TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.
My experience was above expectations from the start to finish. My writer was very committed and communicated with me throughout the entire process. She accepted my feedback happily and together we collaborated about everything. Her final product for the Cover Letter, Resume and Thank you Letter was above expectations.
I worked with Lynda on my resume. I did not like my resume and always felt that it did not present me as the experienced professional that I am. Lynda managed to take my messy 3 page document and returned a neat and compact one that i am really proud of. I am motivated now in my job search. Thank you
TopResume is a great resume rewriting service! The resume rewriting process was fast and easy and the staff at TopResume were highly competent, very friendly, and extremely professional. I am very confident in applying for openings with my new resume. I feel my new resume conveys my achievements, experience, and education in a powerful but yet concise way. Thank you, TopResume!
I have a tendency to not polish or fluff up my experience. The resume writer was very good at it, I had him tone it down because it was too bold. Overall the process and result was better than what I could have done myself. I did tweak it after to match my experiences, I wouldn't expect them to know everything about the field I work in.
Jeremy did a great job with my resume, cover letter, and LinkedIn page. He was very thorough, and made sure to cover my accomplishments. He was very open with me to make sure that we were on the same page before a final draft. Would definitely use them again!
I was pleased with the resume I received, it covered my experience completely and concisely. The cover letter could have been worded better and been more generic but at least I now have a better idea of how to write a cover letter. Thank you for the quick service
I think my resume was well done but lacks a personal touch. I feel that the service was a touch over-priced for the product provided. I also felt there was a time crunch through the process. I am not dissatisfied but I would recommend shopping around. Don't go solely on price but make sure you get exactly what you want.
I wasn't sure how best to format my resume and which keywords resonated with companies. My TopResume writer was able to turn my basic resume into a product that highlighted my experience and skills better than before. TopResume did the hard work so I could rest assured my resume is in great shape. This is worth the money.
I was excited to get a professional opinion and rewrite on my resume. Until I saw what they had written. First, the look was terrible. Serif font and an odd length of 1.3 pages. Yes, one full page, then some of the next page! The next thing I noticed was that the job that was in big bold letters isn't a title I have ever held. Under that the bullet said I was this title I wasn't, in an industry I've never worked in! Scrolling through the body of the document was even worse. I highlighted everything that was false and about 90% of the page ended up with a red comment. The writer clearly didn't understand the jargon of the industry I work in, but tried to write sentences like she understood and it just sounded embarrassing. I would NEVER use the product that I was provided!
They pointed out what was the flaws and mistake that I made in my resume by showing exactly where the flaws are. Moreover, they also advised me on how I could improve my resume. I find it really useful and would consider purchasing their service on rewriting my resume.
I was on the fence about using their service, but knowing that there is no way I can make myself sound good on my resume, I had to give them a shot. And if I didn't see results, I could get a refund! So what's there to lose!? The service was great, except it would be nice to know what time-zone your writer was in because I would get responses at 5am sometimes and nothing at all around 11am or so. But I recommended everyone else to give this a try. This is something you should consider not only for now, but for your future! It's almost like a career starter!
Very pleased with the services of TopResume. Jason H. Was professional, very responsive and helped me condense a three page wordy resume into a very nice and refined one pager! Thanks to Katie and the team at Top Resume!
I resisted all the the upsells, thank goodness. What I got back after a week was a resume and cover letter that some intern threw together in about 30 minutes. They managed to strip out every single relevant thing I have ever done over 25 years and leave in my retail and phoneroom experience to submit for mid to upper level marketing positions. Gee. Thanks. I sent it back and said... Start. Over.
Hi Tracy,
I'm very sorry to hear that you are not happy with our resume. We do not use any interns to write resumes, all of our products are done by professional writers. It is generally recommended to only include the last 15 years of employment, since positions beyond that are less relevant to potential employers. However, we are happy to include those experiences if you prefer to include it.
This company defiantly does what it advertises. The process is seamless and the results are very professional and put together. I would recommend this company to anyone in need of professional resume services.
TopResume did a great job in helping me with my resume from scratch to finish. My writer was Whitney and she had a lot of patience with and responded to all my questions on a timely manner. Definitely recommend.
Excellent company! I tried to write my own resume by using a company I found online. The results were very unprofessional. I wrote my own resume using their templates, however, I was u able to edit spacing or bullets and the final result was terrible. That is when I decided to use Topresume. They did an amazing job and the results are very professional! They are very prompt and communicate with you often to get the results you want. It's an excellent company that I recommend highly!
I had a great experience. The turn around time was better than expected. They offer a payment plan as well. I wanted to help with getting a job that I had no resume experience for but had other experience and the degree for and they helped me accomplish that. I got a job offer in about one week and accepted. VERY pleased!
My resume writer Stuart C., is a professional writer, patience, detail-oriented, and understanding of customer's need. He's very informative, excellent listening skills as well as delivers ahead of time and communicates very good.
Extremely unimpressed. They reformatted my resume in a manner that was unappealing, but I went with it because I figured they were the pros. I sent out my resume to quite a few folks before discovering a spelling error. Lovely. Anyway, sort of stuck with this sucky resume now. Willing to give them another chance because they have many writers, so maybe I'll get a decent one next time. I hope.
UPDATE: The response I received from TopResume was that too much time has passed and that there was nothing that could be done. Thanks!
I'm very sorry to hear about the errors, but I'm happy to hear our customer care team is taking steps to fix the issue!
Updating my materials after a season as a stay at home mom was not an easy task. My writer was sensitive to my situation and responsive. He took the time to ensure I was satisfied with the end product.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Vanessa,
I'm very sorry to hear about your experience. Please reach out to our customer care team so we can evaluate your order. Your new resume definitely should not contain any positions you've never held before.