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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Florida
1 review
0 helpful votes
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Excellent final product
May 11, 2021

My experience was above expectations from the start to finish. My writer was very committed and communicated with me throughout the entire process. She accepted my feedback happily and together we collaborated about everything. Her final product for the Cover Letter, Resume and Thank you Letter was above expectations.

Date of experience: May 11, 2021
Zimbabwe
1 review
0 helpful votes
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I worked with Lynda on my resume. I did not like my resume and always felt that it did not present me as the experienced professional that I am. Lynda managed to take my messy 3 page document and returned a neat and compact one that i am really proud of. I am motivated now in my job search. Thank you

Date of experience: December 14, 2016
Massachusetts
1 review
0 helpful votes
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TopResume is a great resume rewriting service! The resume rewriting process was fast and easy and the staff at TopResume were highly competent, very friendly, and extremely professional. I am very confident in applying for openings with my new resume. I feel my new resume conveys my achievements, experience, and education in a powerful but yet concise way. Thank you, TopResume!

Date of experience: March 30, 2017
New York
1 review
0 helpful votes
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Okay
August 10, 2021

I have a tendency to not polish or fluff up my experience. The resume writer was very good at it, I had him tone it down because it was too bold. Overall the process and result was better than what I could have done myself. I did tweak it after to match my experiences, I wouldn't expect them to know everything about the field I work in.

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Very thorough and detailed
December 2, 2020

Jeremy did a great job with my resume, cover letter, and LinkedIn page. He was very thorough, and made sure to cover my accomplishments. He was very open with me to make sure that we were on the same page before a final draft. Would definitely use them again!

Date of experience: December 2, 2020
Australia
1 review
0 helpful votes
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Resume review
January 20, 2016

I was pleased with the resume I received, it covered my experience completely and concisely. The cover letter could have been worded better and been more generic but at least I now have a better idea of how to write a cover letter. Thank you for the quick service

Date of experience: January 20, 2016
North Carolina
1 review
0 helpful votes
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Good Resume
January 22, 2017

I think my resume was well done but lacks a personal touch. I feel that the service was a touch over-priced for the product provided. I also felt there was a time crunch through the process. I am not dissatisfied but I would recommend shopping around. Don't go solely on price but make sure you get exactly what you want.

Date of experience: January 20, 2017
Virginia
1 review
0 helpful votes
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Excellent Service
June 23, 2017

I wasn't sure how best to format my resume and which keywords resonated with companies. My TopResume writer was able to turn my basic resume into a product that highlighted my experience and skills better than before. TopResume did the hard work so I could rest assured my resume is in great shape. This is worth the money.

Date of experience: June 21, 2017
California
1 review
5 helpful votes
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I was excited to get a professional opinion and rewrite on my resume. Until I saw what they had written. First, the look was terrible. Serif font and an odd length of 1.3 pages. Yes, one full page, then some of the next page! The next thing I noticed was that the job that was in big bold letters isn't a title I have ever held. Under that the bullet said I was this title I wasn't, in an industry I've never worked in! Scrolling through the body of the document was even worse. I highlighted everything that was false and about 90% of the page ended up with a red comment. The writer clearly didn't understand the jargon of the industry I work in, but tried to write sentences like she understood and it just sounded embarrassing. I would NEVER use the product that I was provided!

Date of experience: November 28, 2017
Chris W. TopResume Rep
over a year old

Hi Vanessa,

I'm very sorry to hear about your experience. Please reach out to our customer care team so we can evaluate your order. Your new resume definitely should not contain any positions you've never held before.

Malaysia
1 review
1 helpful vote
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Very Professional
January 19, 2018

They pointed out what was the flaws and mistake that I made in my resume by showing exactly where the flaws are. Moreover, they also advised me on how I could improve my resume. I find it really useful and would consider purchasing their service on rewriting my resume.

Date of experience: January 18, 2018
Washington
1 review
0 helpful votes
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I was on the fence about using their service, but knowing that there is no way I can make myself sound good on my resume, I had to give them a shot. And if I didn't see results, I could get a refund! So what's there to lose!? The service was great, except it would be nice to know what time-zone your writer was in because I would get responses at 5am sometimes and nothing at all around 11am or so. But I recommended everyone else to give this a try. This is something you should consider not only for now, but for your future! It's almost like a career starter!

Date of experience: July 17, 2017
New York
1 review
0 helpful votes
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Great work and service!
October 10, 2016

Very pleased with the services of TopResume. Jason H. Was professional, very responsive and helped me condense a three page wordy resume into a very nice and refined one pager! Thanks to Katie and the team at Top Resume!

Date of experience: October 7, 2016
Iowa
1 review
3 helpful votes
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What a disappointment!
January 22, 2018

I resisted all the the upsells, thank goodness. What I got back after a week was a resume and cover letter that some intern threw together in about 30 minutes. They managed to strip out every single relevant thing I have ever done over 25 years and leave in my retail and phoneroom experience to submit for mid to upper level marketing positions. Gee. Thanks. I sent it back and said... Start. Over.

Date of experience: January 22, 2018
Chris W. TopResume Rep
over a year old

Hi Tracy,

I'm very sorry to hear that you are not happy with our resume. We do not use any interns to write resumes, all of our products are done by professional writers. It is generally recommended to only include the last 15 years of employment, since positions beyond that are less relevant to potential employers. However, we are happy to include those experiences if you prefer to include it.

Georgia
2 reviews
0 helpful votes
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Resume and cover letter
October 15, 2016

This company defiantly does what it advertises. The process is seamless and the results are very professional and put together. I would recommend this company to anyone in need of professional resume services.

Date of experience: October 13, 2016
California
1 review
1 helpful vote
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Great Service
August 6, 2016

TopResume did a great job in helping me with my resume from scratch to finish. My writer was Whitney and she had a lot of patience with and responded to all my questions on a timely manner. Definitely recommend.

Date of experience: August 3, 2016
Virginia
1 review
0 helpful votes
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Amazing results
January 14, 2016

Excellent company! I tried to write my own resume by using a company I found online. The results were very unprofessional. I wrote my own resume using their templates, however, I was u able to edit spacing or bullets and the final result was terrible. That is when I decided to use Topresume. They did an amazing job and the results are very professional! They are very prompt and communicate with you often to get the results you want. It's an excellent company that I recommend highly!

Date of experience: January 13, 2016
Texas
1 review
1 helpful vote
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Great!
September 27, 2017

I had a great experience. The turn around time was better than expected. They offer a payment plan as well. I wanted to help with getting a job that I had no resume experience for but had other experience and the degree for and they helped me accomplish that. I got a job offer in about one week and accepted. VERY pleased!

Date of experience: September 27, 2017
New York
1 review
0 helpful votes
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Satisfied
February 18, 2021

My resume writer Stuart C., is a professional writer, patience, detail-oriented, and understanding of customer's need. He's very informative, excellent listening skills as well as delivers ahead of time and communicates very good.

Date of experience: February 18, 2021
California
1 review
9 helpful votes
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Extremely unimpressed
November 7, 2017

Extremely unimpressed. They reformatted my resume in a manner that was unappealing, but I went with it because I figured they were the pros. I sent out my resume to quite a few folks before discovering a spelling error. Lovely. Anyway, sort of stuck with this sucky resume now. Willing to give them another chance because they have many writers, so maybe I'll get a decent one next time. I hope.
UPDATE: The response I received from TopResume was that too much time has passed and that there was nothing that could be done. Thanks!

Date of experience: November 7, 2017
Chris W. TopResume Rep
over a year old

I'm very sorry to hear about the errors, but I'm happy to hear our customer care team is taking steps to fix the issue!

Pennsylvania
1 review
0 helpful votes
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Solid professional
May 6, 2021

Updating my materials after a season as a stay at home mom was not an easy task. My writer was sensitive to my situation and responsive. He took the time to ensure I was satisfied with the end product.

Date of experience: May 6, 2021