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TopResumeReviews 5,679

4.4

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.4 stars from 5,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 2 days

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Ohio
1 review
0 helpful votes
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VERY satisfied
May 11, 2021

TopResume re-worked my resume quickly and with great quality.

Date of experience: May 11, 2021
New York
1 review
0 helpful votes
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Great job
May 11, 2021

I'm very happy with my new updated resume. Raymond was a big help, very professional and knowledgeable.
Thank you

Date of experience: May 11, 2021
Virginia
1 review
0 helpful votes
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Senior Systems Engineer
May 11, 2021

Very well managed. Valuable insight. Professional document when completed.
I would recommend this service to anyone wanting to create a professional resume.

Date of experience: May 11, 2021
Massachusetts
1 review
0 helpful votes
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Great Experience
May 11, 2021

Christopher M was great to work with. He took my resume to the next level. He listened to what I wanted and was able to produce a high quality resume.

Date of experience: May 11, 2021
Connecticut
1 review
0 helpful votes
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Looks good!
May 11, 2021

My resume was written very quickly, and my writer was very responsive. My only suggestion would be to perhaps have a 'chat' feature for easier connection? I made suggestions based off my previous resume, and was quickly advised of the reason why my suggestion is not the wisest, which is great! But, I would have liked a little more of the 'why' it is not a wise choice, and maybe be given examples of other resumes that mimicked mine.

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
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Fantastic Job!
May 11, 2021

Amy was very communicative and did a very nice job writing a resume that show cases the best of my work history and current job. It did not take long and it was complete in days.

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
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Excellent Resource!
May 11, 2021

I was very impressed with the service. The quality and timeliness were impeccable.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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I really appreciate all the help I received from TopResume. I would not know how to write a resume better, especially since employers use a machine that reads them. Unfortunately, due to the pandemic, the hiring process in slow right now. My neighbor was telling me that she had her resume also done by a service such as TopResume, yet due to the slow economy and hiring now, it has not helped so far.
I uploaded the new resume to Indeed and LinkedIn on my accounts.
The person who worked on my resume was very help and did a number of drafts.

Date of experience: May 10, 2021
Maryland
2 reviews
0 helpful votes
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Prompt and excellent service!
May 7, 2021

My writer, Keith, was able to extrapolate the details from my questionnaire and former resume so well I felt as if he had worked with me on the job. He did an amazing job translating my skills and accomplishments into words that connects with today's market. I also worked with an interview coach, Stephanie, and she was great getting me ready to get back into the workforce and understanding where the market has been in the last year. I highly recommend TopResume especially if you want to get current with the market.

Date of experience: May 7, 2021
Thailand
1 review
0 helpful votes
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So it started out terrible. I filled in the fields and the first writer never read those then asked the questions again. He never followed my feed back and wrote at a 1st grade level. Complained and got a wonderful professional writer named Karen. I signed off on the cover letter and resume and heard nothing more in relation to the linked profile. After a week I then get a email asking how the service was. I complained and then get a email saying we found a new writer. Leading one to believe that a new writer does one part of your order. I complained and it turns out that it is the same writer. I then get asked if my linked profile stands out. Hmmm I don't know I hired professionals to do it. There is borderline fraud. There website says 60 interview guarantee and when complaining and asking it turns out that according to Zoe a customer service supervisor it is a 60 to 180 day guarantee. Nowhere on the website can I find 180 days. Not under terms of use a clicking to make payment. So beware of this company. I suspect they say your resume needs review so they can scam money and not provide any real quality continuity of service.

Date of experience: May 7, 2021
Chris W. — TopResume Rep
over a year old

Hi Justin, we truly regret to hear about your dissatisfaction and would very much like the opportunity to better address your concerns. Our 60-day guarantee is detailed on our website, www.topresume.com/faq. Please email our Customer Care team at support@topresume.com to discuss your project needs in further detail.

Serbia
1 review
0 helpful votes
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I appreciate the remarks and the advice I was given because it was very appropriate and easy to apply

Date of experience: May 6, 2021
Mexico
1 review
0 helpful votes
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EXCELLENT - ACTIONABLE
May 6, 2021

I have requested feedback before and even paid for a service (Linkedin) and it has never really worked at all. But this was absolutely superior. It was concrete, they had actually read and analyzed my resume and there were potent recommendations. Wonderful and even better - ACTIONABLE

Date of experience: May 6, 2021
Pennsylvania
1 review
0 helpful votes
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Solid professional
May 6, 2021

Updating my materials after a season as a stay at home mom was not an easy task. My writer was sensitive to my situation and responsive. He took the time to ensure I was satisfied with the end product.

Date of experience: May 6, 2021
New York
1 review
0 helpful votes
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First purchase
May 4, 2021

My resume and cover letter came out awesome, well beyond my expectations. I would recommend this service and company to anyone.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Best resume I have ever seen. Done timely and professionally

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Great
May 4, 2021

Great job. Highly recommend. Great team and communication

Date of experience: May 4, 2021
New Jersey
1 review
0 helpful votes
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Pleased
May 4, 2021

I'm pleased with my resume. I just wish I knew what they were doing with my LinkedIn. It cost me $75 but it is basically my whole resume. I could have done the same. Cut and paste. Buy I'm happy with my resume.

Date of experience: May 4, 2021
Alabama
1 review
0 helpful votes
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Top Level Service
May 4, 2021

Very well designed website and quick response time from a team of professionals in this industry. Was quickly matched with my Resume Writer and very pleased with her edits and formats of my revised Resume. Overall very positive experience and would highly recommend.

Date of experience: May 4, 2021
New Jersey
1 review
0 helpful votes
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Resume is great!
May 4, 2021

My resume and cover letter we're so much improved!

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Great Experience
May 4, 2021

My resume writer, Mel, was very personable and paid attention to my needs. My resume is picking up speed regarding job interviews.

Date of experience: May 4, 2021