TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Matched with a great writer - we had back and forth dialogue about changes and I am thrilled with my new resume. I have already had two interviews with the new format and hoping to move on to better things!
Date of experience: December 17, 2019
I was really surprised by the amount of useful information that I received. I could tell a real person, that really cared about making my resume better, was giving me feedback. I have made every change that was suggested!
Date of experience: September 14, 2022
My resume writer did a great job creating a great reflection on my current and previous experiences. I needed a resume to send with my board application and could not find my old documents. She was quick and efficient as I could not find my past information. What she created was beautiful artwork.
Date of experience: December 28, 2020
I real appreciate the analysis given on my CV and looking forward to work with you. Having read the critic i see the shortcoming on my CV and see that there is a need to have my CV overhauled or polished to meet recruiter needs. I extends my appreciations and many thanks to the team for the very wonderful job.
Date of experience: August 1, 2019
I applied for a job and was able to get a free resume review with this company, which is what my experience with the company is with.
I got a thorough and honest review on what my resume is lacking and what I needed to do to fix it. I did not pay for their service, but I would totally be interested in seeing what they can do in the future.
Thank you!
Date of experience: April 30, 2019
After being laid off, I purchased services on June 16,2017. I was extremely disappointed when I received the drafts. All of the job descriptions were written in present tense, there was no sophisticated wording, it was very generic and incomplete. I was than told they never received my additional uploaded documents that I resubmitted the very next morning. After four business days of not receiving anything I contacted customer service. Shortly afterwards I received an email from the writer relaying he was having technical difficulties and unable to access my documents. Two days later I received the documents and I was appalled. I contacted customer service that following morning, expressed my disapproval and requested another writer. I never expected that the services would not be expedited. I'm on day six and still no documents. No one has responded to my emails, customer service did proved a small refund at my requst but it's going on 30 days and I have no professional documents.
Date of experience: July 13, 2017
I was offered a resume re-write and received a revised version of my own with a great summary statement and summary of my qualifications. The word-choice was improved for my past job descriptions and overall my final resume was much improved. I was able to communicate personally with my writer to get multiple further revisions quickly and advice on questions I had.
Date of experience: May 11, 2021
Would recommend this company their service is excellent as is the quality of their product.
The first writer was not very good but I brought this to the company's attention and they got a different writer who was excellent.
Very satisfied.
Date of experience: January 5, 2017
The resume turned out great. It was geared towards the career I'm looking for, and was laid out much better than I would have thought to do. The rep I worked with was very attentive to my needs and very responsive.
Date of experience: February 9, 2017
I worked on my resume for a long time and i needed help to polish my resume TopResume helped me finding the best way to present my self to market i'm very pleased with the service and i highly recommend it.
Date of experience: July 7, 2016
The resume writer was fast, professional, and produced excellent work. She captured everything and more that I was looking for when having my resume professionally written. I would recommend them to anyone that is seeking to have their resume professionally written.
Date of experience: April 12, 2017
Topresume helped me to organise my skills and present my resume to Australian jobs. It is not easy when you come from other country and different background, therefore, I couldn't obtain any success when I applied for, but it changed when TopResume helped me. Now, I am happy because companies started to call me since I applied with my new resume. A step done, a new challenge is on place, overcome my interview.
Date of experience: July 22, 2016
I was surprised by how quickly I received my first draft. I found the writer friendly and easy to work with. The website itself was very user friendly allowing me to review my drafts easily. I would definitely recommend to others.
Date of experience: July 28, 2021
TopResume helped me to revise my resume and LinkedIn profile in a best way. Their professional advices in resume writing techniques excelled my profile. Cooperation, fast response and sense of responsibility toward their customers can best describe them in their work.
Date of experience: March 1, 2016
I have been used to doing my own resume until I realized that I wasn't getting the feedback/response I was looking for. I was recommended these services after seeing professional results on someone else's resume and cv. When I received my newly comprised resume and cover letter, I was highly impressed. I could not have composed a resume the way Toni (my resume writer) wrote it. I'm looking forward to explore other services in the near future. I'm very grateful!
Date of experience: September 23, 2021
The report I received the next day easy to understand and gave me very specific recommendations to improve my resume. The feedback generated by the applicant tracking system motivated me to get professional help so that my resume matches my achievements.
Date of experience: March 25, 2021
I was very dubious about this experience going in, but after I saw how easy this was and how professional my documents looked, I have nothing but good things to say about my experience with TopResume! Working with Diane was very easy. She was responsive and listened to my feedback and gave me a lot of good things to think about. I would absolutely recommend this service to everyone
Date of experience: May 19, 2020
I had a great experience with TopResume. I was incredibly impressed with the end result, and couldn't have written it better myself (which is why I paid for their services haha). I am so grateful that they were not only able to help me with my resume, but also my cover letter. For me, the cover letter always seems to be the most stressful part of the application process. And they were able to produce a very thoughtful, and versatile cover letter that I can use to apply to many different positions and companies. My writer Brandy B, was awesome to work with. She was quick to respond and explained to me the thought process behind some of her writing decisions. I would recommend their services to anyone look for that extra boost while job hunting!
Date of experience: August 8, 2017
I have a difficult time writing about my experience and accomplishments so it was a relief to have someone there to do it for me! Samantha was my writer and was quick to respond to my needs and delivered a product that was able to be sent out to the world immediately. I highly recommend TopResume!.
Date of experience: August 29, 2016
The 2 page resume provided by the service had the embedded name of Felicia R Watson (that is not my name) on the 3rd page header. I did not see the mistake so I incorporated the other changes I desired and went with the provided copy as a baseline to my resume. For >4 months I used that version on several job sites and other job networking correspondences. A hiring manager reached out to me as a courtesy and alerted me of the mistake but I can only wonder how many others just ignored my resume once they saw this mistake.
Date of experience: June 22, 2020
Before submitting my Resume, I was really confident of its presentation and content. After an initial review was done on my resume, I realised that I was undervaluing and underselling my experience and skills. The critical feedback allowed me to make the necessary improvements thus allowing my resume to be matched to jobs I am better suited for. Thank you Tom Martin!
Date of experience: April 5, 2019
When I do things, I do them big. I bought the biggest package and have had my resume rewritten by them already, and they promise to have it pass the ATS that recruiters use and blah blah blah and I've applied to over a 100 jobs and got 1 interview so far. This is a major let down and waste of my money.
Date of experience: November 10, 2020
I have been working on my resume for years and I finally took the plug to have a professional take a crack at it. Sometimes you've seen something so many times that you get used to the way it is and can't think outside the box to improve it. Also I have excellent experience but was selling my self short because I didn't know the correct way to portray it. The professional resume writer really showcased my strengths in a manner I would've never thought to do myself. It is a great tool that I hope will get me that much closer to my dream job.
Date of experience: November 15, 2016
I recently began my job search and found that my Resume was woefully ineffective and an unimpressive tool for my job search. TopResume was contacted and while I was cautious, I felt confident that they would provide me with the necessary direction to make me stand out with my Resume. The interaction was timely and professional. I was particularly impressed with the research that was done on one of the organizations to which I was previously employed so that the correct organizational vision and objectives were identified. I would highly recommend TopResume to anyone. I got a Job Interview with the first application submitted. Truly awesome experience. No regrets.
Date of experience: October 17, 2016
I have always struggled with my resume when looking for a job. I changed careers and thought it was time for my resume to look professional when I started to look for employment. TopResume made it easy. I could finish school and let them do my resume. I was not disappointed. They did a great job. I highly recommend TopResume!
Date of experience: October 14, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.