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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
The free resume review is helpful (and that's what most of the positive reviews are about).
Do not purchase a rewrite from here. My first draft came after the deadline I was provided with, and was of very poor quality. I asked some questions of the writer I was paired with (Yolanda N) and she reacted with hostility and generic answers.
A lot of information about sales was put into my first draft, and in my feedback I said that this shouldn't be focused on since sales isn't a strong skill for me. The 2nd draft included even more emphasis on sales.
Do not waste your money.
Date of experience: April 27, 2018
1. Why do you show a previous employer as current employer?
2. You state that HR Certificate is my highest education, why? I have a MBA.
3. Why can't someone attend a college or university while working?
4. You stated that there is a problem and gap for working at a college and a employer. I not did work at a university or college.
Date of experience: July 3, 2017
Hi David, We are very sorry to hear about these issues and want to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away.
I got surprised, in a very good way, how first I got my resume analysed. I got a very professional and simple free critic. Then, by how simple and comprehensive a well prepared resume, easy to read entirely.
The only inconvenience is time, as one week is not enough to complete the review entirely. I got very busy and the week passed very quickly.
Last, but not least, I am still very satisfied with the final product, and would recommend investing in a professional assistance for a career boost.
Date of experience: December 14, 2016
I was hesitant at first as I felt it was expensive but I am very pleased with my cover letter and resume! They were easy to work with and I felt made every effort to ensure my resume matched the job description so I could have the best chance at getting the job. I highly recommend. While I still find it expensive it was money well spent. Fingers crossed that I get the job!
Date of experience: February 27, 2021
TopResume is really the best of help you can get to prepare your resume, they really help you and think about you which I consider the best part, it is not only business they really want to make you happy doing the right thing. Good communication and they really know what they are doing. I recommend 100 %.
Date of experience: March 10, 2017
Working with Leo was great, he was really helpful and professional, he understands very well my feedbacks and opinions so he wrote the final resume very fast, for the cover letter he use that previous work with the resume and nailed at the first try.
Thank you Leo.
Date of experience: November 29, 2021
TopResume created a resume and cover letter that got recruiters attention. I received two job offers and I accepted one of the offers a week ago.
Thank you so much TopResume for helping me land the job of a lifetime.
Date of experience: November 8, 2016
I saved myself all of the stress and headaches that comes along with making sure i sound professional and not full of myself. It was such a quick and easy process and worth the money to save myself from myself.
Date of experience: March 16, 2022
This is my first time using Top Resume and I must say that my overall experience was great, although the contact with my writer was at first slow because my line of work is very particular (international attorney), they kept me posted at all times that the writer assigned to my particular line of work was busy and she would attend me as soon as possible.
Once my writer contacted me, she was polite, nice and knowledgeable of my line of work, she answered all my questions and she even amended my resume on the weekend, which was great.
Date of experience: June 29, 2016
TopResume is a bundle of client responsive team with remarkable experience customizing service to align with the needs of the client and providing excellent product that is editable and easy to easy for job hunting. Keep up the good work
Date of experience: June 18, 2019
I can't express enough how important it is to let someone who knows what hiring managers do or are looking for in a resume these days. Working with Top Resume was easy to work with and the timeline was flexible. I questioned some things about my self created resume I thought should be included in the new and was quickly educated as to why I should not and also as to what I should do. It makes sense to go to a professional and I would also recommend using their Linked-In service as well, it gives you a well rounded professional presents which gives you an edge over another's to land the job you're looking for.
Date of experience: July 21, 2016
This business is awesome! It is my first time using an online resume service and I absolutely love it. It took a couple of days to polish up my resume. The service was quick and my writer was very helpful.
Date of experience: April 25, 2017
I started off doing my resume when I finished college for several reasons. Just finishing college was one and I felt I could. It work at that time, but as a professional it was not really professional. I like passing that responsibility over to a reliable company that could help and did. The hardest part was just saying yes and answering a few questions. I now have a fresh new resume and it looks and sounds professional.
Date of experience: July 23, 2021
I was very pleased with my finished product. There were a couple of delays in delivering within the expected time frame, but their customer service department was very pro-active and extremely helpful. In the end, the minor delay didn't affect the end product or my view of the service. Definitely would recommend the service.
Date of experience: August 12, 2016
This has been a really bad experience. I had to work according to imposed schedule that was completely inconvenient to my busy schedule. The draft versions were not up to my expectations and I was not given enough time to discuss changes. I was also not given useful tips or recommendations to make sure the final version actually meets my objectives. The writer always seemed to be in a hurry, providing quick responses that seemed only to have one objective: Just get the order closed.
I have opted for the most expensive option but I did not have time or proper discussions required for cover letter, resume, or LinkedIn profile. I believe the time given should be convenient to the client not to the writer. The end result in my opinion is subpar and I would not recommend Topresume to anyone.
Date of experience: October 11, 2020
I submitted mine resume to lot of requests for interviews. Top Resume promised they could do a better job with more interview requests. I posted my resume and not receiving any responses. My resume had more leadership skills than the resume that Top Resume prepared and I think is the reason why I am not getting any responses.
Date of experience: May 29, 2021
I was reluctant to use an online resume service, however, i was pleasantly surprised by the service I received by Top resume. They made it easy to work with them and the response and timely turnaround made this typically painful process convenient.
Tip for consumers:
Give them as much detail up front as you can. they will be better able to guide you through the process.
Date of experience: October 20, 2016
I'm please with the final product and the offered service.
The writer was attentive to my comments. And since the first draft I felt he understood what I wanted. He changed the writing style to important points and achievements. And shortened the format professionally.
Date of experience: December 15, 2016
Writer was very quick and prompt on sending back the drafts as well as answering the questions that I had regarding the process. I was very impressed by the changes that was suggested on my resume to highlight my strengths and achievements in a quick overview to capture an employer's attention. I would highly recommend.
Date of experience: April 13, 2021
I had a great experience working with Paula. My resume looks great and my Cover Letter makes me look good! This is not my first resume but it had been a while since I had a professional review it. Apparently my resume wasn't filtering properly through applicant screening systems. It read all wrong for the technology screening capabilities of systems today. It reads so much better now. Let's see what it can do for me from here! Thanks Paula!
Date of experience: January 6, 2016
I had a really easy time with Top Resume. They were very prompt and are completely committed to the job. The quality of the resume was good and Muhammed my resume writer was also very flexible. I will definitely recommend Top resume to others.
Date of experience: January 26, 2016
I ordered the resume and cover letter. The drafts arrived promptly after I submitted my information. The resume writer was very responsive to my comments. I am confident to present this resume and cover letter. In less than 2 weeks, I have personal job interviews lined up.
Date of experience: July 13, 2016
Ordered service and submitted a Resume. 8 Days for it to be assigned to a writer. 14 days to when I was supposed to receive the first draft. 16 days... Still nothing. 17 days to cancel this so-called service. Terrible. Truly terrible.
Date of experience: June 20, 2019
I am very satisfied with my resume. I purchased the resume, cover letter, and LinkedIn, The writer was quick to respond to any changes I needed made to the resume, I am very picky. I really recommend this service for everybody who wants the highest quality resume written with in very short time.
Date of experience: August 11, 2016
My resume was great. The service was amazing because the writer explained to me why they wrote my resume in the format they chose. In my case putting more emphasis on my achievements. I also had a good amount of time to resolve issues which was great.
Date of experience: May 16, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Phil,
I'm glad to hear that your free critique was helpful and I apologize if the work of our writer Yolanda did not meet your expectations. Please contact our customer care team so we can look at the documents.