- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
We worked together to make a great resume as my writer kept recommending me on new trends and what she considered to be a great resume. Gave me options to what I can choose and then it worked out like I wanted it to be.
Date of experience: February 21, 2017
I received a high quality resume re-write in under a week for a very fair price. I have already received a few interviews in the short time since I received my new resume and feel I will be landing a full time position very soon!
Date of experience: June 14, 2016
The professionalism of the writer and the turnaround time was as expected. The results and quality of the work was exceptional. I would definitely recommend this service to anyone that is looking for a quality written professional resume.
Date of experience: July 13, 2016
TopResume did an excellent job describing my skills in a way that shows confidence and detail. My resume was organized, condensed and now, worth the read. I was very pleased with my results and interaction with my resume writer. The process was quick and painless!
Date of experience: July 22, 2016
My experience with Top Resume was excellent in all ways. My writer was timely, professional, and responsive to my feedback in real time. My resume was transformed to more accurately and vibrantly reflect me, my skill set, and the type of position(s) I am seeking.
Date of experience: June 27, 2017
My experience was not what I expected. I felt rushed to provide feedback to what I considered to be an rushed and incomplete resume draft. Even after the final version was sent to me, no thank you was sent to let me know that this was the final version and what would happen next. I also purchased the LinkedIn update service and have not heard from anyone on this yet, as well my LinkedIn profile has not been updated to this date.
Not a good experience for me. Certainly, not what I expected.
Date of experience: August 3, 2022
I bought the career evolution package, received an email that the writer is busy and if I would like to have another writes assigned. Few days later received another email with the date on when to expect the first draft. On the promised date of the draft I received and email from the writer that he is working on the resume and will have the first draft in few days, after I responded that the draft should be delivered today and not in few days. His response was that he is backed up and will do his best.
A day later received the draft that had missing information and mistakes, replied back and brought the missing information and mistakes, 24 hours later received and email thanking me for the "updates" and will get an updated copy in few business days. Worst service ever...
Tip for consumers:
Choose another service......
Date of experience: August 10, 2017
I'm back in the job market now after having been out of it since 1997, so I had NO clue how to present my skill sets, knowledge, experience and strengths in terms that would speak to a recruiter in 2017. I was struggling to find jobs that were an appropriate match, ones that appealed to me and that wanted and needed what I can bring to the table. My TopResume writer, Isaac, recast my sadly outdated resume style to where I am getting a lot more appropriate hits and am a LOT closer to finding the perfect job for me. Thank you, TopResume!
Date of experience: January 30, 2018
I had not written a resume in over 10 years and I knew it needed work and I could tell by the results it was not so good so I needed to do something and do it fast so I went to TopResume for help. They did a great job and the proof was in the response I got from the new one. I was very happy to work with their writers who were great. So I was totally satisfied by their work and it was worth the money to have it done.
Date of experience: June 28, 2016
Super helpful, precise, efficient, caring and friendly Team!
Loved the collaboration of the workers, as well as the time-frame in which the resume was edited.
A friend really suggested me to use this resume to have higher percentages of passing the AI screening methods that are used in todays selection process.
Date of experience: June 2, 2023
I hired this company to update my resume because of my hectic work schedule. Worst decision I made. I only needed to update my current work experience and change some verbiage on my existing resume. I received a huge mess. I went from a two page resume to a 4 page resume. The grammar used "new verbiage" was atrocious ( I feel like some one from India being paid $5.00 a resume wrote my resume). My new format was soooo gaudy and outrageous (I hire and review resumes, I would have thrown my own resume out on formatting alone). It was difficult to get a revision, and I spent more time trying to get revisions, it was easier for me to just rewrite and reformat my resume myself. I did not appreciate or enjoy this experience what-so-ever.
Tip for consumers:
Just don't do it!
Date of experience: May 15, 2018
Hi Jennifer,
We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.
Ill be the first to tell you, ill be the best man for the job your looking to hire for, but I'm not the best at describing what i can do and bring to the table on paper. Over the phone and in person yes, but not on paper. I brought my issue with this to TOPRESUME, and within a couple days, i was contacted, and started to work with a very helpful and attentive person named Jennifer. She took my experience and turned it into a work of art with words on paper. I would absolutely recommend this company to help you with your resume. Just remember, the more specific and in depth you are with explaining what you want, the more they can help you.
Date of experience: February 25, 2016
The resume writer partnered closely with me to understand my background and skill set. Helped me update my resume to reflect my strengths. She also helped me create my narrative in my linkedin profile. The turn around time was very quick.
Date of experience: April 14, 2020
She was able to do a quick overview of my resume prior to me signing up. She was quick in responding, listening to my direction of career I wanted to pursuit. She gave honest feedback with her professionalism. Very pleased and happy with outcome.
Date of experience: January 26, 2021
TopResume is extremely professional and efficient at what they do. I now understand why they are top rated and the best at what they do. Their products are top notch! I am very happy with the service I received and would certainly recommend them.
Date of experience: April 28, 2021
The person in charge of my resume and cover letter has rewrited them in a very professional and detailed manner. Thanks that now my documents are more short, consistent and attractive to catch the attention of future recruiters
Thanks a lot
Kind regards
Philippe
Date of experience: October 20, 2016
Amanda worked with me to tweak my resume to best represent my strengths for my desired career path. She was knowledgeable and took the time to help me determine the best way to highlight my achievements. Thank you, again, for your help!
Date of experience: February 9, 2021
I decided to hire Top Resume after receiving a lot of rejection emails to jobs I applied for. I realized I needed to get more interviews and maybe it was my resume that wasn't standing out. I've been in management for over 10 years and recently got my degree in something else. I am hopeful that I will get more call backs now that I have a resume that captures all my merits and accomplishments.
Date of experience: January 11, 2017
The initial experience wasn't going well. I felt I spent more time correcting revisions. I was able to get connected with a new writer and it worked out beautifully. The writer was able to capture and express my experience and voice better than I expected. Very happy with the end product. Customer service was great. They listened to my initial concern and quickly took action to ensure my satisfaction.
Date of experience: June 22, 2021
I did not know what to expect going in but a great investment. I worked with Samantha G and her response time was great and exteremly professional. The best part was the end product! Loved it. The information was concise and powerfully presented. Thanks!
Date of experience: March 8, 2017
Was a little skeptical at first about getting my resume re written. Turns out it was the best decision and investment I could have made! Since the re write, I have gotten a lot more call backs and interviews. My writer was very patient and worked hard to make sure she was making sure my best accomplishments showcased on my resume. I am very pleased with the outcome. I definitely recommend this service an this company!
Date of experience: June 26, 2016
Megan did a fantastic job writing my resume in using grammar and words that I wouldn't have thought of and a functional stylishly layout that made my resume look more attractive. I can't wait to see the number of interviews inland with this resume!
Date of experience: April 6, 2017
I didn't get a single interview in the 60 day period. When I contacted them, they told me that I should have been applying to more jobs and that I should treat applying for a job "like a full-time job." That is hard to do when I work, go to school and have a family. They claimed that it was my fault for choosing the jobs I did because I "fall short as a candidate." Every job I applied for, I at the very least met the minimum qualifications. Super disappointed with their customer service. It wasn't worth the money.
Date of experience: May 31, 2017
I am very pleased with my resume. They truly made me glow! The cover letter was also very good work. I do not doubt I will find my ideal job soon, and part of that will be because of your profesional and timely work.
Date of experience: December 17, 2019
Purchased the premium pack with a resume, cover letter and linkedin update on Dec 19,2020. Received a cover letter and resume that were clearly copy/pasted as they didn't make sense in the English language and I had to edit them myself. Was told I would receive a linkedin update by Dec 29th and have yet to hear back from the company. In perspective, I paid less to order a custom bobblehead and have received 8 emails in 4 days about the specifics of my doll. Don't use this service, go with the bobblehead.
Tip for consumers:
Don't use it.
Products used:
Premium resume, cover letter and linkedin profile update.
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2021
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Omar, We are truly sorry that you didn't have a great experience and want to make sure this gets resolved! Please send your full name and email address in a direct message here or on our Facebook page and a rep will get back to you right away.