Traveluro

As this site is well reputed, we showed up & the Traveluro's card was declined, forcing us to pay for the reservation ourselves (essentially double pay). Additionally, we were unable to contect Traveluro's customer service. Wish there was a -5 star rating for these jokers - borderline thieves with a core competency strength in buffoonery & incompetence!

Don't ever ever ever use these people, my name is Cody Boatner and this company is nothing but thieves, I'm calling the better business bureau. If you got any questions email me *******@icloud.com I have everything documented. The police were called on me after booking with this bull$#*! company!

March 10,2023 I arrived in Cancun exited for my hotel stay I booked with traveluro.com. Ready to check in and was advised there was no reservation made with the booking number. Tried calling customer service to no avail. No one answered. I tried numerous times. Nightmare experience. Never EVER use Traveluro.com!

I made a reservation for $400 per night and got COvID four days before the reservation. I called customer service multiple times and emailed customer service and never received a response. I'll fight this with the credit card company.

Came to Hotel- confirmation number is too long. Now I am stuck in a car for 30 minutes, waiting for email with correct verification number. I have to be at work in a few hours, I am exhausted. This is unbelievable. I think it is a scam.

I booked a room with this site and needed to change my check in Date they would not change it for me are even give me a refund they took my money with no other place to stay I highly recommend not to use this site to book a motel room horrible

Booked thru travel euro. Arrived at hotel with confirmation from travel euro no room available. Attempt to contact travel euro hours wasted. Finally talk to someone they inform me once they complete investigation them it'll be 10days for refund.

I booked a hotel room. They charged my credit card and sent me a confirmation text. When I got to the hotel they had no record of my reservation. I called the number on the confirmation text and got put on hold forever and ever and ever. Eventually I just gave up and paid for a room.

After my trip I called the number again and waited for ages and then got through. They told me I was a "no show" at the hotel despite the fact I paid for a room directly at the hotel because the Travel Uro reservation was fake and did not exist.

Any law enforcement please contact me to help bring this scam to the ground. I will testify in Court! I have endless time to destroy these people.

We booked with them for the Miami Airport Hotel. They didn't even make a reservation for us. When we asked for a refund, they said they would and then didn't. We had to dispute it through the credit card company.

The website defaulted to the month of February and I accidentally made a booking for the wrong month.

I contacted traveleuro a minute after my booking was made and was told I can't be assisted!

Then I was advised my booking can be "amended " but I will have to basically pay for a new booking.

Worst booking policies ever! How does this make sense that nothing can be done a minute after my booking was confirmed!

Do not use this site it's definitely a scam site. They lie to your face, they will not cancel your reservation and will not give you your money back. What a shame. Once again do not use this site it is definitely a scam

I was charged for extra $50 when I check out at the hotel for my stay. I did not request any other services. I request a copy of my hotel receipt, and the room price is a lot less than what I paid for on the traveluro website. This website will lure you in with low price and a lot of fees are hidden. When I spoke to the customer service, her name is Chris btw, she directly implied that I should be responsible for all the extra fees or the terrible service I got because I chooser the lowest price offer. She is saying that I was wrong because I paid less. Also, when I spoke to her on the phone, she told me that the extra fee I paid was not listed on their website or my voucher and she said they will fix it. Then when I called again next week, they told me there's a note now saying that you need to be responsible for extra fees.

After spending hours looking for a good deal. I settled on booking a great deal with Traveluro on an upcoming Savannah trip. Everyone else was asking between $238-$489 a night. Traveluro was $190. I charge a three night stay on my charge card and the deal went through. I received my confirmation number and a detailed email of my stay. Not long afterwards with no apparent reason I was sent an email stating they were sorry but my card has been refunded. I can only guest they were too cheap on the deal and took back there offer. Buyer Beware!

Traveluro is a scam. I booked a room in Gulfport MS, when arrived the hotel has no record of this booking. I showed the "voucher" this meant nothing to them. I called traveluro customer service for over an hour, and only got ringing, no answer. Left call back number on website, still no call back. I had to rent the room directly from the hotel and paid full price again. It's been a week and still no contact from traveluro. I've tried calling everyday. TRAVELURO IS A SCAM!

I booked a hotel room through Traveluro. I paid $140. When I got to the hotel, they said that Traveluro failed to actually make the reservation and that actually they are notorious for it. I ended up having to pay for a hotel room through the hotel $75 (they felt so bad for me and gave me a major discount). I called Traveluro to figure it out and they said they would investigate and give me a refund once they confirmed the situation with the hotel. Did not give me a refund, did not call me back. I have now called them 4 times and still do not have my money back (it has been a month and half at this point). I will continue to fight for my refund but the time wasted on this is worth more that $140 at this point. Absolutely ridiculous, will possibly have to get my bank involved. I consider this a scam.

I booked a motel and wasn't given an option for non refund. I got to the motel and they don't accept pets. Manager of motel said I will refund the 3rd party so you can get your money back. Told the person on the phone this she said I have to wait. Called 2 days later they told me no refund but the motel is refunding. Tell me how that works? This company gets paid 2 times for a room not used. Where is the integrity and good business operations. NOT WITH TRAVELURO. I had to get a room at another motel and now it seems I paid for 2 rooms for 1 night. Will never use them again.

Not sure how they operate but I booked a room and called the hotel a couple hours later and they had no knowledge of my reservation. I called Traveluro and they said to wait a bit since it was just booked. I asked them for the reservation confirmation number from the hotel. They provided me with a random set of digits that meant nothing to the hotel website. I called the hotel again maybe 12 hours later, and still no knowledge of my reservation. I contact Traveluro again to try and cancel/understand what's happening and I'm on hold for 20 minutes and counting.

I wouldn't even give them one star. Horrible customer service. Continued to lie to me over and over, day after day. Kept telling me they would get back to me with phone calls and emails and they never returned a call or email. Do not book anything through them!

I booked a hotel with traveluro, but upon arriving, there was no reservation. I booked a room at the hotel anyway. After several phone calls. A majority of hang-ups. After being on hold, I finally got an agent, who was polite, but not very helpful. Traveluro sent the reservation to the wrong hotel and then claiming I went to the wrong hotel. Wasn't even in the same city! I would not trust Traveluro to book any hotels for me. Low price does not always equate to fair or equal service.