UPS

Suppose to receive a gift from my boyfriend. One of the employees open my package in the ups warehouse. She stole 2 items worth over $100! Open a container of hair product and threw it all over the items and BRAND NEW JORDANS! EVERYTHING WAS RUINED!

I had a package I needed today. When I called because the driver didn't read the delivery instructions and delivered to the front door instead of the back per instructions. The customer service rep said I will make sure you get it tonight. When I called back an hour later they informed me the driver was in for the night and there was nothing they could do. UPS IS THE WORST I WOULD LNT USE THEM UNDER ANY CIRCUMSTANCE. Customer service is trash...the drivers are trash...they are only.good at giving the run around

Shipped an envelop from Lindale, TX to Everett, WA, and paid for Two Day Delivery in the amount of $69. There was a 35 minute delay due to an accident between Arlington and Ft Worth. The 35 minute delay caused the package to be delivered in six days. This was over the July 4th weekend and when I contacted UPS I was informed the Saturday, Sunday and Monday were all vacation days for UPS. This after I have seen UPS make deliveries all hours of the day and evenings and on the weekends. Of course UPS is blaming the six day delivery on a 35 minute delay due to a 'traffic accident'. Apparently UPS will go to any length to avoid refunding fees for deliveries which they are paid to do but cannot honor their on time delivery guarantee. Just another scam. I will avoid UPS as much as possible in the future. I will not patronize UPS and will request merchants to use another service.

They had my package for 3 days and had to call to find out where it was for information and said to go down and pick it up I had sent someone down because the package is a part for my car he gets down there and they say it's locked in a trailer for 3 days so recalled then they say he can't even pick it up the next day when it's ready so here I am with no ride to go get it the next day when I just called to see where it's at because it's 3 days late I will never use this shipping company ever and I'm telling everyone about it very poor communication and leading on a customer.

I bought my brother a crockpot for Christmas. UPS driver brought it yesterday and decided to throw my package on my porch instead of just setting it down, it was so loud that it scared the crap out of me and my dog by the time I made it out the door the driver was already leaving I bring the package in and immediately knew that my item was broken. So here we are a week away from Christmas and I had to order a replacement and hope that it gets here in time, so thank you UPS driver for damaging my Christmas present

A package was send via ups shipped to a FedEx location n error. I spent all day trying to get the
Shipping add changed/re-routed to a UPSIT WAS location. Each conversation with UPS customer service provided conflicting details to get delivery iof my package. My last conversation with UPS arraangement was made that driver would return package ito the longwood office for pickup. I.went to counter provided ID was told driver wasn't there yet. The clerk stated that there was a problem Shipping address did not match. I told her don't live at Shipping address which is FedEx. She took the package to the back of the warehouse and refused to allow delivery. Asked for a mansger none available. No common sense a mare technicality. I wasted a whole day ⁶lost pay.up.

The company sent me my first E mail ( package will be there Monday) ordered parcel on the Monday after, ok. Then I get another E mail saying your package will be there earlier Friday, i check the traker at noon, it left the depot in Lachine at9:30 am I figured by dinner lt will be here( I live 45 minutes from the depot). At 8:30 I called UPS what a waste of time, apparently it had the wrong address (not true), and on tracking it was now in transit, We are now Monday no package Show More

I HAVE CALLED CUSTOMER SERVICE AND NOT ALLOWED TO SPEAK TO A HUMAN. MY PACKAGE FROM ULTA WAS DELIVERED COVERED IN MOTOR OIL. THE $#*! THAT DELIVERED IT KNEW THIS AND TOSSED IT ON THE PORCH. I EXPECT SOMEONE TO CONTACT ME. I DON'T WANT TO GO TO THE A UPS STORE AND SHOW MY $#*! BECAUSE IT'S NOT THEIR FAULT. NO STARS WASN'T AN OPTION!

We order cases of water from Amazon every month and UPS delivers them. Now they are heavy however, on the box it says heavy handle with care. The one I got delivered yesterday on my front porch with smashed all over the box. It damage some of the water containers and this is not the first time it's happened. This is about the fourth time it's happened so that's why I'm giving your poor review. Usually they take a picture of the delivery once it's delivered and I get a picture from UPS this time because the box was so damaged. I guess I didn't want to take a picture of it.

This is the only proof of purchase that I received

Proof of Delivery
Dear Customer,

This notice serves as proof of delivery for the shipment listed below.

Tracking Number
1ZY4W*******087

Weight
43.20 LBS

Service
UPS Ground
Shipped / Billed On
01/19/2023

Delivered On
01/23/2023 5:35 P.M.
Delivered To
MELBOURNE, FL, US

Left At
Front Door

Freaken GARBAGE Company
Freaken GARBAGE Company. Super useless.
1. Deliveries are always days or weeks late.
2. Loose track of people 's packages.
3. Don't even have the latest update on package tracking.
4. Telephone service is garbage. Tells you wait time is around 20 minutes and I waited for over 3 hours and they just hung up. Called back again and guess what? They are closed for the day.
5. Bull shiet information on you package. Tells you delivery date and time but never comes. Got an email saying my package will be delivered on the 28th between 12 to 4pm. Never showed up. Went to the app to see the update. Tells you information unavailable.
Super fcuking GARBAGE COMPANY.
THANK YOU UPS FOR YOUR GOD DAME USELESS HARD WORK.

Ups driver really dont know how to buzz, i was home the whole day, and yet i missed my package. It tells me to pay fees when i already paid for it! Come on

I tracked my package (a document that I needed to submit today) and it stated that it will be delivered today at 9 pm. I've been waiting in the cold since 8:40pm but around 10:10pm i checked the tracking, to my utmost surprise it changed to "the delivery date will be provided as soon as possible" with no specific time stated. They are TERRIBLY and their customer service is the WORST! The time now is 10:28 and I don't know if I should keep waiting

They made me miss my tax return. Possibly missing out in my stimulus now. I paid for express shipping. They said it would take 2 days. Its been 7 and nothing yet. Couldn't be more disappointed.

I have never experienced so bad service! They don't notify about anything. I'm waiting the whole day for my parcel and it's not even in the city yet. Like WTF?!

UPS IS LETTING STRANGERS OR EMPLOYEES GO THROUGH YOUR PACKAGES OPEN AND THEN RETAPED THEM. WE HAVE NO IDEA WHAT THERE DOING TO THEM. SO IF THEY DAMAGED DON'T ACCEPT GET A REFUND AND ORDER FROM AMAZON. IT'S ASHAMED A COMPANY LIKE THIS CAN'T CONTROL WHAT GOES ON IN THERE OWN TRUCKS...