Viagogo

They are ordinary scammers. You will not accept the changed price - they will collect the whole changed amount from the card anyway. They do not have a 3d Secure code so you can not see from the bank how much they really want to download. They do not accept return of defective tickets. There is a fool on the complaint that everything is okay on their side. The company should be avoided with a wide arc, in fact, as fraudsters, it would be necessary to block them from displaying the domain as a servant of extortion crimes.

Total RIP OFF!

Totally not impressed with this company, I paid over 300 for Drake tickets, after the concert was rescheduled two times I was stuck with a set of tickets in the nosebleed section and valued at 58 per ticket. Totally avoid this company, even when trying to do right by the customer they revert back to their sellers statement about nonrefundable. You could at least pay me the difference of what the tickets were! I will never do business with them again!

We had paid 475.00 for 2 ticket to see rod Stewart at the O2 paid for excellent position. BUT when we got to our seats people was already in then. After a long visit at customer service out tickets was fraudulent we was offer 2 tickets up the very top worth 75.00. We watched the show. Please don't book with this company pkease pass this on. We had NO help from anyone about getting are refund. $#*! company low lifes and really don't care.

Recently I bought tickets for Bruno Mars concert. The price for two tickets was supposed to be around 140 euro, however in the end, after I provided my credit card details, it turned out, that the total price is around 200 euro because of commissions / booking fees / DHL delivery and other crap that they put on top of the original price.

And of course no refund, because (quoting their customer support specialists) "It is clearly visible throughout the purchase process".

What is clearly visible for me is that this service bullsh*ts people and should be sued for doing such 'legitimate' manipulations.

This site will knowingly deceive and won't stand behind their own guarantee when called on it. Time to shut these guys down. They knowingly sold me tickets advertised for 7pm and then added a note to the courier pouch that they were for 1 am. No notice to let me decide if I wanted to attend a 1pm show instead. Missed the show, no refund. Disrespectful people that have no morals or business acumen.

Viagogo charged me a total of $482.36 for two tickets to attend the David Suchet: Poirot & More: A Retrospective. The price on the actual tickets was $130 each! That's an extra $222.36 for the tickets. Complaining got me nowhere. The seats, we were lucky they were available, were in the second back row at the far end of the row. Not seats I would have picked.
These guys are scalpers. Do not deal with them. I have personally informed all my friends and family.
In future, I personally will not be going to any more concerts etc and so everyone misses out.

I purchased tickets to see Missio in L. A. July 30th. The show was postponed and rescheduled for a date I can't attend. I called Viagogo and they told me sorry, no refunds! They instructed me to sell the tickets on their site, BUT the event is not listed on their site! Don't waste your money with these scam artists.

I was trying to secure J Cole concert tickets for my daughter and ended up on this site as it was the top of my Google search. I had no idea it was a reseller and it wasn't clear what the final charges would be until after the transaction was completed. Based on previous reviews I don't have any hope of getting the tickets or stopping the payment but will be much wiser in future - stick to ticket sellers that are official or at least reputable.

They truly are thieves. Our Big Bash Tickets are double what they should have been. No way to contact them to complain. I am putting in an official complaint to the ombudsman and they should be removed from internet searches for tickets. Complete rogues

I tried to buy tickets through Ticketek for Fleetwood Mac (sold out) only to be re-directed to viagogo where I could purchase tickets at inflated prices. I chose to try it out but when the event was cancelled and it came to trying to get a refund the customer service was down right offensive "... we consider this matter settled and have closed our case".
This site is all about providing a platform for non-genuine fans to scalp tickets that they purchased with no intention of going to the event.

Bought tickets for Diana Krall, no mention anywhere of additional £47 per ticket until too late to cancel. Pure deception on the company's behalf. All details did not include this charge until too late

Please don't purchase from this company- they add lots of extra fees and the amount that was shown at the checkout was quite different to what I was billed. ( Obviously I was billed more, not less!) When emailing directly after the transaction took place, realising a rip off had taken place, they advised me that I couldn't get the purchases reversed. They refuse to return my emails now, asking them about the differences in charges. Scammers!

I'm really worried now. I bought tickets online fro Viagogo for a Jethro Tull concert. About an extra 150 for the booking fee! Also it was under someobody else's name. Will I actually be able to attend the concert with these tickets?

Regards Paul

Do not go near this site! They are total scam artists and will just make your life miserable and will leave you out of pocket a lot of money! They need to be shut down immediately and I can't actually believe they are still up and running!

I bought a couple of tickets for a concert - pick up on box office was stated upon purchase.

I have been harassed by the seller for the last few weeks.
And I gave no permission for my details to be given out.
Avoid this unprofessional uncaring company.
Buy tickets elsewhere or just don't go.
Viagog are difficult and unprofessional

I needed to cancel the ticket purchase, Viagogo would not cancel, this was a couple of hours after the purchase! Horrible customer service, horrible company. Just get your tickets somewhere else! The only reason I gave it one star is that I could not go any lower.

Do not buy from this site. I got scammed big time. This business should be shut down.

I was charged x3 more by the company charging me in EU and not AU. No customer service at all. I hope Australia bans this website soon.

Purchased a set of $600.00 tickets and had a question three days before concert. Tried calling Viagogo each day several times. Each time phone call would go through, be put on hold with music for a minute or so, then would disconnect me. Missed concert. Purchased tickets from other venders that were there to help you with a problem

Purchased tickets for an event in London, later as I was unable to attend I followed on line instructions to re sell tickets, they were sold almost immediately but despite following instructions and advising Viagogo that I did not yet have the tickets from original seller. They then cancelled my sale and charged me for the privalage.
The site and customer service (not responding to emails) is to say the least poor.
Having lost quite a lot of money through poor advise I would not recommend this site to anyone.

Never ever buy from this site, they pressured me into buying me tickets, giving me 10 minutes to put all my details in. It advertised them to be $347 for two tickets, after putting my credit card details in, it said $882 has been charged from my account, after reading reviews I realised I had been scammed considering they go for $110, I immediately tried to get in contact with viagogo and there was no real phone number or any real contact details provided, besides an address that is in Switzerland. After ringing all the phone numbers, one tracked to U. K. Never ever buy from here

We purchased Guns n Roses tickets for the Feb 2017 Australian concert next week about 5 months ago at the highly inflated cost of over $400. My husband had his email account hacked and as a result his email address changed. We are no longer able to access his old email account or our tickets. Despite in excess of 20 emails asking viagogo to resend the tickets to his new email address or contact us they have not and we have no way of speaking to anyone at this company - total scam buyers be very wary.

Bought my ticket a month in advance of the concert. Spent above and beyond as Paramore are my all time favourite band. I was having some issues with getting the ticket and managed to email (got a vague and useless reply), as none of their phone numbers I found after ridiculous digging actually connected.
A week before the event I emailed again and got an automated reply that it was not getting through to their servers. Checked my account and it said they were having issues with my order. Sent another email, no reply. Checked my account two days before the event. Order cancelled with no call or email to notify me about this.
Terrible service, little to no customer support, hard to reach and uncommunicative staff if there even is any. 0/5 would not recommend at all.

After agreeing to purchase Ed Sheeran Dubai show tickets at a sizable markup, the final step shows the ticket processing fee which was equivalent to 110% the actual tickets, and chargeable per ticket. So in order to complete my transaction, I'm paying quadruple the ticket value + more which is effectively five times the standing room price. And in the end, it's a legal ticket issued by PDF. I believe that the con is between the promoter and viagogo, who have a massive stock of unsold tickets reserved for auction and to generate profit.