Viagogo

This company is disgusting. I purchased tickets for the All Black v South Africa game at a price I thought was reasonable (take note that when you are purchasing they tell you... wrongly. That there are few tickets left!...) then the debit on my credit card showed up at $287.00 more than what the purchase price was! Purchase price $119.00 each... When I tried to resell the tickets (poor health has prevented us from going to the game). I downloaded the tickets to the Viagogo website for resale, but they cancelled the sale and are now in the process of charging me a further $238.00! This company is absolutely appalling. NEVER buy anything from them again... be warned. They are a total ripoff! I want to take them to court... or take this further but am not sure how to go about this... and quite frankly can't afford to. And guess what... they know that and continue to do the things they do. DISGUSTING!

Went to book 2 Ed Sheeran tickets for my daughter extortionate price and tickets in the rafters I thought I would bite the bullet for £400 for the pair. But when I went through to purchase, it had Jumped to £555 with numerous add on's. Needless to say I did not go through with purchase. Viagogo and the people who sell tickets at such an inflated price are parasites and hope government legislation comes in to stop sites like this from taking advantage from genuine fans

My first and last attempt to purchase on this site.

Booked tickets as a gift for my parents 40th wedding anniversary. I paid £450 for four tickets and £100 of it was a booking fee was only listed on the statement after they charged my card. I decided to pick the more expensive tickets so my parents would have a better seats. Tickets arrived with the face value of £150 for all of them. The bottom line they were the cheapest tickets available for the performance. There is none to call or email.

My girlfriend purchased tickets off Viagogo for the Rugby. The original tickets she purchase were no longer available so they downgraded her with no thought of a refund or compensation. She paid $135 for silver ticketsbut Viagogo swapped these tickets for cheap $45 tickets plus added a booking fee of $30 per ticket. It cost her $165 for a $45 ticket. This company is an utter disgrace. You will not get what you paid for.

The ticket I bought was called Burning Man - Week Pass. What came was a vehicle pass, no personal entry. I tried to get a ticket I could use, they said the one I received was "valid" and so they couldn't give me a different ticket. I asked for a refund, same answer: no. I lost $878, will never use them again and advise extreme caution.

Purchased tickets early October for the Sunday of the open golf championship. Just printed off the tickets to find they were for the practice round the Sunday before the final. We paid £106.00 for three tickets that had a face value of £10 each, a total rip off. We will never use this company again, will also advise everyone we know not to go near their site.

Viagogo shame on you ripping innocent people off. I paid $1139 and $37 booking fee for tickets that were meant to cost a lot less. I still have no tickets! You respond to my emails with vague responses. You sent me two tickets with a different name on them and in a different seating area than chosen. I chose front stage you put me in bleaches. The tickets I was sent cost $203 mmmmm bit of difference. When I complained you took tickets down from my profile. I have no tickets now and I will do everything I can to let the world know how disgusting you. Everyone needs to avoid Viagogo like the plague... SCAMMERS to the MAX

Paid $900 for 2 tickets to find out the real cost of the rickets were $235, paid over 220 in booking fees? Prices we were charged were in another currently and we got charged international credit card fees.
This site should be removed.

I paid £430 for 2 Adele tickets for Monday 7th March. Was told to collect them at an address that turned out to be residential. We waited for over half an hour and there was no sign of them even existing.
I was so upset I rang the company and it was a recorded message telling me to go on line and when I did it didn't recognise my password.
I rang the MEN arena and got through to Event time where a lovely lady was able to sell me 2 more tickets.
I don't have that sort of money but I really wanted to see Adele and we were already in Manchester.
I have emailed them and they are refusing to refund me and are telling lies saying that they were there when they clearly were not otherwise why would I buy 2 more tickets.
Please don't trust them with any amount of money go to a reputable company.

Bought Elton John tickets for Mackay 5 months before concert!. Ordered "best available" seats and paid AU$250 each. At the concert found out their original price was AU$99 each! And literally in the back row. Viagogo priced them at AU$194 + booking fee $54 + handling fee $2. Trying to contact them is a joke. If not fraud then certainly extortion - STAY WELL CLEAR!

We went to a huge music concert for a big name band last night. Bought the tickets through viagogo a couple of weeks ago and then read the terrible reviews. The cheapest tickets to the concert from the mainstream seller were $65 - we got ours for $22 each. The only downside was the hefty fee they slug you at check out, but even including this fee, they were half the cheapest price. The tickets were immediately emailed to us, got us in to the concert no trouble and were exactly the seats we had booked.

So first they cancelled one sale without telling me. It is only after I informed them that there would be a delay in shipping tickets that they informed me! Otherwise the tickets would have been sent as agreed.

Then they cancelled a sale on me prior to the agreed shipping date and charged me £20. Fortunately I managed

Then they cancelled a sale on me 3 DAYS AFTER the buyer had received the tickets! And they charged me £20 on top of sending the buyer a second ticket and refused to let me contact him to recover the tickets.

This was all in the space of 8 days.

Numerous complaints have got me nowhere and they make a point of making it as difficult as possible to contact them. There are no contact details on the website other than an address in Switzerland which they state will take 14 days for any mail to reach them. Currently going through small claims court...

Bandits. Mis-information after trying to download my Tickets. Wrong name on tickets. Information on tickets completely wrong. Emailed them dozens on times... Answers from them complete rubbish. Nothing done... Scammers... Do not go near this website... Gangsters..

Do not deal with this company. I am out over $3400 because of them. I bought BTS tickets for tonight at the Prudential Center on May 5th for my daughters 18th birthday. We still do not have the tickets and had to buy new tickets to ensure our daughter would be able to attend. The customer service person was no help and will not do anything to make this right. The tickets were to be available by 9/27 at the latest. They still are not available. We will be taking legal action.

Viagogo ripped me off, like it has ripped off so many other people. The tickets I bought turned out to be WAY more expensive than what I thought. I don't care what fine print gets them off the hook legally.

I purchased tickets only to find when I had entered my card details the booking fee was as much as the tickets but was no where to be seen until I had paid. I also have a friend who was ripped off in the same way. Never use this site for tickets. Neither of us have yet received the tickets we have paid for

I bought tickets from this website since it was one of the top results in a google search. At the checkout they slapped close to $100 in additional charges to the ticket prices. After receiving the tickets I saw the price I paid per ticket (excluding the additional fees) were double the normal ticket price and were seated in a bad location. I searched again on the web and found out the tickets were still being sold by the venue at their normal price. I made the mistake of trusting that a top google search website is legitimate. Avoid making my same mistake and avoid this website

They took my money and didn't deliver. Unless you count heartbreak and disappointment. To be fair not all of this is their fault. Pink had to postpone our show for over a year and the email account i used to order the tickets was taken down after i lost my job.
When i reached out to customer service two months before the show to resolve the issue I was repeatedly told that the tickets would be delivered without a problem. The closer to the rescheduled date the more nervous i became. They continued to reassure me that the problem would be resolved.
Until the day before the show when i was finally told that there was no way for them to resolve the issue and that i was out of my money and the tickets.
When I demanded a refund I was told that was not going to happen and the call was disconnected.
Please do not trust Viagogo. They are nothing but liars and thieves.

I bought tickets 600% over the actual value of the tickets.
They tell you it is fast selling, but it is not true.
If you would like tickets for any event rather contact the locals and ask them where you can buy tickets at fair and at a honest price.

Bought three tickets to the US Open Final through Viagogo and strongly recommend that you don't us this site. They stated on there site was these were not cheapest ticket available which is not true, a day later I found ticket in the same section row for almost 600 less. They added a hidden fee of more then 1000 dollars on top of shipping and marking up tickets a few hundred each (for what I have no idea). After they rip you off there is no way to talk with them, and you learn all sales are final (not previously mentioned on the app in any kind of visible way)! They can fight with my credit card company, they are totally a predatory site. If you looking for US OPEN tennis tickets recommend using other sites that don't do huge mark up and hidden fee's (stub hub, Ticket Liquidator, etc). I be reporting this site to the BBB and a life long negative promoter while there still in business.

I wanted to go to an ice hockey game in Edmonton and bought the tickets one evening before the event. They didn't send the tickets even if I contacted them twice. They didn't really help me and I paid for nothing. I looked in all my e-mail folders and I am very sure that there was no other e-mail. I was just lucky that the staff from Edmonton Oilers was very kind, but they didn't cooperate with viagogo!
So better don't use viagogo...

I would give 0 stars if I could! Ordered tickets for a cricket match and according to our online account those tickets should have been sent out by May 31 at the latest. Today is June 4 and no tickets in sight. Calling them results in them claiming they are having problems with UpS, then claiming they don't have a tracking number, then they refuse to give us any information. They also refuse to put us through to a manager, sometimes claiming they don't have managers, sometimes saying the managers are busy, sometimes staying they are not allowed to put us through. They haven't even suggested to refund the money, an absolute scam!

Absolutely do not sell your tickets through them!
We made the mistake of selling concert tickets through them over A MONTH AGO and have yet to recieve a single dime from it. First it was bc they give the buyer time to say if the tickets were authentic, then FOUR days after the concert took place they said the money was sent and it can take seven business days to get it. Now it's been weeks since this concert and we have heard nothing they have no customer service line so all you can do is email. They owe me $2600 and there is nothing I can do but hope it actually shows up! Do not make the same mistake I did! Use a well-known site like stubhub and dont get $#*!ed over.