Viagogo

Recently received my tickets for Taylor Swift face valve £55 x2 = £110 plus booking fee maybe £5 each approx = 10, so that would equal = £120, so why did Viagogo charge me £265, these tickets were bought on the 1st day of sale and where up in the gods not even close to the stage.

Lesson learned, don't make the same mistake as me... stay away from Viagogo...
People get jailed for less, robbing gets.

Husband bought Dynamo tickets as a surprise! Absolutely ripped off charged him $478.00 for 2 x $79.90 tickets in the worse seating... Bad Form Viagogo more like Via dont go! Stay away from this $#*!e site!

MY PARTNER WAS CONNED BY BEING TOLD 98% of tickets were sold. Venue says not. Then pressured to buy quickly or miss out. At purchase a pop up blocked the amount of the payment.
She paid a total of $862.37 for tickets that retail for $109.90. She bought 3, so $333. Should be right.
These bandits charged $216.49 per ticket. Then $180.43 booking few then $32.47 handling fee.
She has cried all night. RIPPED OFF AND made to. Feel stupid too. This was our annual treat we are pensioners.
How do these people sleep at night. Lodged a scam with.the bank

Feel conned by this site, will never ever use it again, state one price, give you limited time to complete, process sale - add loads of extras on top, £450 + turns into £600 +.
What a bunch of cheating sharks and con artists.
My advice, stay well away.

I sold tickets through it, high commission rates, they do not fully refund you even for the super-expensive shipment method they demand you to use in post and there is no human support system, only automatic copy-paste robotic emails, that answer irrelevantly to your question

.
Event tickets 22.50 from Alban Arena; 3 tickets cost £189 on viagogo. They did not display event face value prices; they rush you into completing the purchase with a stopwatch counting down.
Customer services do not respond.
I am embarrassed to have been fooled - con trick completed.

The confirmation process clearly shows a price for ticket... It is not until you enter your card details and confirm purchase that you know additional costs - added an extra £20. If known I would not have went ahead with purchase. Disappointed user.

Avoid this company - it's a scam, bought Tickets to see Rick Astley 10 x months in advance. Two days prior to concert was told their seller had not met dead line? Only found out because I chased. Customer service is no where to be found. Still waiting for the refund after chasing 2 x weeks later!
"AVOID"

The company advertises ticket sales but instead really say it connects buyers and sellers, an immediate get out. The computer system they use does not disclose what they will take from your account until the 'proceed' stage is clicked. Expect spurious charges, bogus VAT and you pay around 4 times the value then if you had gone to the box office. They also pretend to have tickets before they are on release. They have been summoned to answer to a UK select committee, but based in Switzerland did not turn up. In plain English they commit theft. Never use this company, ever, its cheaper to burn some dollar notes.

Can someone from viagogo please contact me. I have purchased tickets but I am not sure if this company really exists. It has taken my money immediately but promises tickets that may never arrive. There is absolutely no way of contacting them.

Bought tickets... Thought they were great seats, accompanied by COLLECTABLE tickets. Not so! Viagogo changed the rules with in 24 hours. Feeling very ripped off and dumb! Had all these pop ups while purchasing- buy now, only few left, do you want to release your tickets?... Have been given e tickets valued a third of what I paid! Not happy!

Wanted to purchase Cleveland Orchestra tickets for my husband (early Fathers' Day present). Was sent Parachute at House of Blues instead. Spent about 4 hours on phone/emails with Indians of Viagogo, shorter time with Ticketmaster (the go-between), and Bank of America Visa. I might eventually get the $83.65 back. Wait, just got a call from Viagogo after sending them scathing evaluations. She says she'll try to sort it out. So much time wasted and, at 71 years of age, I have not that much time left.

Least helpful company Ive ever encountered

Cannot speak to a real person but they will respond to your email within 24 hours even though you have a collection problem on the day.

Arranged collection of ticket. UPS says reference numbers dont exist, cant get hold of anyone at viagogo

Was supposed to get a text with a approx pick up time, still waiting and latest pick up is 5, its now 4:30.

Absolute sh*t show

Ordered 3 concert tickets & happy to pay over the odds for what I wanted, but at closing, charged another £90 gbp! Crooks... just read an article that said the founder is quoted as saying " let's go make a billion"! He realised there are a lot of trusting customers and he's happy to rip us off... DO NOT USE, EVER.
Authorities need to close them down before they walk away with the billion ( or two)!

So brought 4 Adele tickets from viagogo for 1400. Received them last week and they have someone else's nam on them. So phoned up Manchester arena to be told we won't get in because it sounds like fake tickets. I am beyond angry.

They charge exorbitant booking fee that you can only see after clicking "confirm" to buy the tickets. And they will not allow any refund. I paid a whopping $80+ booking fee per ticket. It is ridiculous. Pls avoid at all cost unless u enjoy giving your money to cheaters.

Paid £250 over the face value of tickets for ATP finals. Tickets allocated no where near those requested and paid for at booking. Viagogo offered no help either sorting out fair ticket allocation or a refund.

Don't touch this company. Should not still be operating.

Purchased our tickets $ 974.00. Back in November.
Tickets didn't arrive but their tracking system said the had and signed for. Tried to make contact over 3 weeks asking for our e-tickets but only computer generated reply.
Finally spoke to Amanda from viagogo (+44 20 3137 6080) who then said the courier tried 3 times to deliver them to us in NZ. Funny that as NZ post had no record of them at all. I bet these have been on sold.
So here we are in Melbourne without tickets.
Beware this company is a scam. We have already made contact with authorities to look into this.

Thanks for nothing Amanda. How do you sleep at night.

I am so pissed off that my reduced tickets (£74 down to £60) have actually cost me £173.79. Booking fee £20.90 x2. I booked these in 1 transaction so why x2. Secure postage £4.95 x2 I am sure they will come in the same envelope not 2 separate ones. None of these extra costs are mentioned at all until it is too late to cancel or turn back. I am fuming. Never again will u book through this disgusting company.

We bought 2 tickets for Adele. The price quoted did not include tax and then an additional booking charge was added. So what appeared to be a $500 purchase ended up being $800 - no honesty here!

To make matters worse I entered the wrong e mail address and now I cannot get hold of anyone to sort out and to see where and if my tickets will arrive.

The most frustrating experience all round. I would not use this company again.

Next step contact credit card company - but now we will miss out on Adele!

Massive scam! Undisclosed fees turned out to be over 70 pounds for a festival ticket. You are only told AFTER you put all your card details in and all the time are rushed by notifications saying only two tickets left etc. Will never use again.

Bought two tickets for Adele £208.99 each which I thought was a lot but really wanted to do it. Didn't give total at checkout as I'd used site before and it had my card details. Costs added were £59.72 EACH ticket booking fee and £10.64 EACH ticket postage, plus VAT. The total came to £582.57 - I feel completely ripped off and has spoilt the fact that I got tickets. Then to make it worse £602.99 has gone out of my account. Nearly £100 extra per ticket on tickets which were £208 already. I just feel sick now from this experience! I have tried to contact them and can't. I'll never use this site again- should be illegal to rip people off like this.

I feel absolutely outraged, I bought 2 tickets for my daughter, 'Ariana Grande 'concert and paid £90 each ticket... but, when I got the tickets the price is printed on them and the tickets cost £42.75 each! They cost me more than double of the original amount! What a rip off! Why don't they tell people upfront?! We then are free to make our decision, but I cannot accept rip deception like this! I expect to pay some fees but not that much!
I will never buy from viagogo again and will certainly not recommend to anyone. So, be careful before you go ahead with your purchase!