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Vivid Racing has a rating of 3.1 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vivid Racing most frequently mention carbon fiber, car parts, and fast delivery. Vivid Racing ranks 3rd among Car Racing sites.
This company responds to reviews on average within 2 days
I purchased wheels a couple years ago from vivid.super easy process and quick! I came back and bought my intakes for my f90 with a great price.will continue to buy my parts from them.great communication through the whole process.
I called to speak with a sales rep about purchasing tires and getting some information. The sales reps seemed knowledgeable and describe to me how the tires would look on my truck. Once the tires arrive. I placed one of them on the rim and had it placed on the truck. I was told these tires will stick out from the side as I wanted and that was not the case. They were perfectly in line with the truck and that was not the look I wanted whatsoever. I called the returns department and spoke to the manager, Bailey, who said they would return three of the four tires. They would not return the one that was on the rim because it's considered used and not resellable even though it never touched the pavement. I explain my side to her and that these tires cost $850 a piece. She said I can return the three and be charged $40 for shipping per tire. I asked to speak with her boss and she said she is the highest authority in that department and would not let me speak to anyone else. Due to the incorrect information given and lack of help from the returns manager. The customer service rep should have told me he is unsure as opposed to giving me misleading information. I am now $1,000 in the hole and stuck with a tire I will never need. I spent over $3,000 on these tires I will never purchase another thing from this company. A $1,000 to this company is what a penny would be to me. This is just BAD Business.
Do not buy from this company very rude ppl and they will take your money without your permission be very cautious of these ppl
Tip for consumers:
Do not purchase from this company
Products used:
A canceled order that they pulled money out of my account twice
Accurated and honest during the order processing time. Definitely will do more businesses in the future.
Finding and ordering what I was looking for was fast and easy!
Satisfaction has its own value.
Thank you!
I got my part quickly and smoothly, they are a very knowledgeable and professional crew.
I definitely recommend them
Buy stuff literally anywhere else. Ordered my stuff a week ago, filled out a waiver, just to get refunded
Second d time. Purchsee with vivd racing. Both times good experience and short processing times... will shop again.
The gentleman that helped me with my order was a beast. I got some new wheels for my car and he helped greatly with the process
Tip for consumers:
Dooooooo it
Products used:
Wheels
They filled me in for exactly what I need great help. They told me what they used on theirs and what tune so mine will run top notch.
Thanks
Great customer service. They are my favorite aftermarket autoparts supplier. Very professional service!
These guys make the best REAL carbon fiber parts on the market. You will glad you spent the extra money when you receive your part
Products used:
Air intakes carbon fiber for Porsche Cayman
Keaton was very honest, efficient and got me what i needed when i was having issues on my end. Highly reccomend Vividracing!
Good. Easy process. Will be a repeat customer definitely in near future/upcoming months. Will be ordering parts for all of my hotrods
I was on your site before its sick!, I know your having my order shipped in good hands, and I cant wait to see the product! Much love to yall team.
I recommend this site, I always find everything I need at a very good price and the attention is very fast
Good company. Made my purchase a bit skeptical being a new company. But communication has been great
Call them and asked about what kind of wheels and fitment I should get and they were honest and knowledgeable.
I placed my order for new center caps. I opted for two day shipping. My items were received on time.
Thank you for your review, Joel! We are happy to hear you had a good experience with us and hope to hear from you soon for a future order.
Tiffany 480-966-3040
They never answer your email and phone calls, Website chat not working and never text you back on your messages.
You order then you dont hear anything from them. I am mailing them no response I dont know anything about my order its been almost two weeks now.
Vivid racing had everything I was bedding for my BMW! They had everything in stock and shipped right away. Thank you Vivid racing!
Best everything period. This includes pricing, product knowledge, customer service etc etc. 10 out of 10
Huge wait time, all parts back ordered they will not update you if you order! Be careful! They take your money on back ordered parts
Tip for consumers:
dont
Products used:
none they suck
Gain trust and grow your business with customer reviews.
Thank you for your feedback! I hope we were able to get you the best wheels possible for your build. Please reach out to your rep at any time for further assistance with your build!
Tiffany 480-966-3040