I've been able to find really good talent in the platform. Most of them are expert in their craft and have all the experience and equipment.
The service team (project managers, finance, etc) is terrible. Extremely poor communication, lack of coordination, just completely lost. Never go through them. Every time I requested their support to manage a large project, they just delayed it, confused the artists with, overcharged for their "management fees". Also it seems there's a large turn around and absenteeism, as usually I was bounced from project manager to project manager which just delayed everything as I needed to re-explain everything again.
I was a member around 2005-06 and recently revisited their fees and rates. Some platforms charge you a flat one-time annual fee. Others charge you a fee only when they get you a job. Voices dot com does both, plus they handle all invoicing and charge a processing fee to the clients. This stops you from building a personal, ongoing relationship with clients. I don't know of any other platforms that impose so many different fees on the talent budget. Talent already have a tough enough time making a living and this seems excessive, especially for those trying to start in the business.
Hi Garth,
Thank you for your feedback. We’re sorry to hear that you’re no longer a Voices member. We’ve continued to make major improvements to the platform since you were last part of Voices, and it might be difficult to fully experience those without a membership.
As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax). We recently increased the processing fee by 1% after many years without an increase.
We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent.
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
We encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
The Job Agreement reflects the total amount the client will pay, as well as details about the job, and this agreement is signed off on by both parties before the talent begins work. This is a contract and it protects both the client and the talent. We've also added a feature to the client My Home dashboard, which makes it simpler to re-hire the same talent again, and we're continuing to improve this functionality to further encourage the building of relationships between clients and talent.
Payments are held in SurePay until the talent completes the work, and then payment is released to the talent. Talent are pleased to have this taken care of for them, so they can focus on auditioning and booking jobs, and clients have ease of billing and payments.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.
Thanks again for reaching out and sharing your thoughts. We wish you all the best in your voice over career.
I joined the platform almost 5 years ago, and I have had the greatest professional experiences with them, their team and clients, since I became a voice over freelancer. I love they take care of every important matter regarding fulfilling projects, from quality instructions to ensure timely payments. Their standards are very high so I feel very committed and motivated to meet them every time. I think I have grown as a professional with them, my work is valued so, I feel lucky to be able to collaborate with them.
Hi Andrea,
Thank you so much for taking the time to leave us this great review! We love to hear from our wonderful talent, and we are very pleased that you've felt supported by Voices in your voice over journey, and that you feel your career has grown. We feel lucky to have talent like you on the platform, and we can't wait to see your continued success. Thank you again for writing and wishing you all the best!
I have been a member of Voices.com for many years. But voice over work has changed considerably over the last 10 years. There is more competition and different payment models, that means Voices.com can no longer justify their extortionate premium fee. I earnt more from another site in 2 years, than I did over 10 with voices.com and why I left. Good site, but you need to change your payment model in my view.
Hi Stuart,
Thanks very much for providing us with this feedback. We've been having many discussions around this topic and would love to speak with you further to get your insights. If you're interested, please reach out to product.marketing@voices.com and we can connect you with our research team. Thanks again for taking the time to share your thoughts, and we wish you all the best.
If you are from the US they do not allow 1099 tax forms. Just cost me money on my taxes. Go to a US company or get screwed on your taxes. They even have a tax ID on your reciept...but that means nothing. Deceptive practices.
Hi Susan,
Thanks for sharing this with us. We've spoken to the members of our finance team who helped you to get some more information.
We work with thousands of companies in the U.S., so we should be able to get this sorted out. We would recommend that you speak to your accountant about which tax forms are needed. A 1099 form is for U.S. companies only to report payments to independent contractors; as a Canadian company, it's something we receive but it's not something we can issue. The IRS number you've circled in your image is our EIN, Employer Identification Number, which we need in order to work with the U.S.
It's possible the better fit for your needs is the W-8BEN-E form, but again, your accountant would know best. Please feel free to reach back out to our finance department for more assistance once you have the information you need. We'd be happy to help you.
Their standards are very high, so I feel very interested and motivated to meet them every time. I think that with them I have grown as a professional, my work is valued, so I feel lucky to be able to collaborate with them
Thank you very much for taking the time to leave us a review! We're so pleased to hear that you've grown as a professional on Voices and we wish you continued success!
I had a project... Not me particularly, but my friend, but I was in the creative team, we were liable for different things like the scenario, decorations, and of course voice over. I checked the prices on voice overs of different projects and they stunned me for real.
Here, at Voices, real professionals work and you don't need to pay much. I posted a job and a couple of voice over actors responded to me that they were ready to take the job. They got the job done perfectly! Our animations in the project looked very authentic, their intonations, emotional expressions...awesome.
Thank you very much for taking the time to leave us this great review! We're so pleased to hear that your experience working with Voices was such a positive one, that you found great talent for your project, and that you were happy with the end result! We look forward to working with you again in the future.
I have been working with Voices.com for a handful of years now and I love the platform. I am happy to say that Voices.com has gotten me an abundance of work that pays well. I would absolutely recommend that worthy voice talent should try Voices.com in order to enhance their voiceover success.
Hi Max,
Thanks so much for taking the time to leave us a review! We're very glad to hear that you've had such a positive experience on the Voices platform and we wish you much continued success!
The layout of this website is easy to read and understand. Combine the layout with podcasts to help guide you through the process of recording and submitting auditions, then you've got a formula for success. Though there are no guarantees of success, having a quiet recording space, a good microphone, and acting skills-get coaching on this one... then you have set yourself up for success on this platform.
Hi Larry,
Thanks so much for this great review and for taking the time to share your experience. We're so pleased that you've been finding success on Voices and your advice to others here is spot on. Thanks again for writing and wishing you much continued success!
They charge you to simply apply for jobs. This website adds no value to anyone in this particular industry. At no point is this made clear in their ads or on their website that you must pay in order to apply for the jobs. Because this is a scam website, BEWARE: I assume they take the voice recordings that people provide then use the 'auditions' for profit based on their TOS.
We’re sorry to hear that this is your assessment of Voices.
A few points to clarify. Our free guest membership gives you the opportunity to build up your profile on our website, upload unlimited demos, and receive private invites to jobs. The best way to maximize these opportunities is to fully fill out your profile and add high-quality demos so that clients can see what you're capable of. Both your profile and your demos are essential to success on Voices.
Once you feel you're ready to move to the next level, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to the talent directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
We have not and will never sell talent audition files. We do not have the right to use talent work without talent permission in any context or to sell any talent work created on our platform. This includes auditions and demos. Our Terms of Service states this clearly.
(e) Ownership. All Client Content, and all intellectual property rights in and to Client Content, is solely and exclusively owned by Client. All Talent Content, and all intellectual property rights in and to Talent Content, is solely and exclusively owned by Talent.
Our full Terms of Service can be found here: https://www.voices.com/company/terms-and-policies/terms-of-service
We hope this helps! Wishing you all the best in your voice over journey.
I've been a talent there for over a decade so I can give you the good, bad, and ugly.
Good: IF you get hired, it's usually easy money.
Bad: You're competing with newbies/those with zero experience willing to take any job at any cutthroat price.
Ugly: their annual fees are not worth it at all anymore. $500US PLUS a 20% fee on each job, yikes. Also, tons and tons of "this has a run time of about ten hours of voice work, and our budget is $250." Rather than set those clients straight, Voices' replies are "well, just don't bid or bid what you think it's worth". Waste of time. You won't earn a living with this site at all. As a pro, I get maybe 5 contracts a year. MAYBE.
Hi Tara,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience on Voices has not been as positive as time has gone on.
We do know that Voices is a competitive marketplace and we do our best to ensure that experienced talent are getting good job opportunities while also making sure that new talent to the platform get a chance to audition. This is a fine balance, and we are always working on it.
In terms of new talent undercutting experienced talent, this is not what our data shows. There’s an audition process that involves clients selecting the best talent for their job. While there are clients who have smaller budgets, most clients on Voices are looking for high-quality voice over and want to hire talent who can provide that. This is why we work to provide resources, seminars, etc., to new talent - so that they can improve their chances of booking work.
As a business, we do charge a membership fee to premium members, a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax).
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
You’re correct that we do encourage talent to always quote what they feel is fair for the work involved or to pass on jobs that they’re not interested in auditioning for. We also provide a budget calculator and recommended pricing to all clients. Talent are always encouraged to report jobs they see that are not properly priced so we can look into it. Our Support Team can then reach out to the client to let them know what a recommended budget would be for that job and that the client will receive better responses with a more appropriate budget. If you see a job that is not priced appropriately, please report it to us.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time. Our goal is to connect clients with the best talent, and talent with the best job opportunities. We do have many talent members making a very successful full-time living on Voices.
If you have any further feedback on your experience with Voices, we’d love to hear it at feedback@voices.com. This goes directly to our Product team.
Wishing you all the best in your voice over career.
I'm so fond of voice over and dubbing but this site. With so enthusiastic I'm joined voices.com but it doesn't accepting my voice recorder for my profile.one more thing is I found a job which suits for me but to reply for that it asking to be an premium member it so sad, we are just starting our career how can we pay $499
Hi Vaishnavi,
Thank you very much for your feedback. We’re sorry to hear that you had some trouble with your profile, and we highly recommend reaching out to our customer service team at support@voices.com or by calling 1-888-359-3472. They would be very happy to help you with any issues and assist in getting your demo uploaded to your profile. Our Help Center also has a wide variety of resources to answer any other questions you might have: https://www.voices.com/help/talent
We do have different membership levels geared towards voice actors at different stages in their careers. Premium is often a better fit for professional voice actors and the Guest membership is more suited for the aspiring voice actor just starting out. This does mean that sometimes a job that appears to be a good fit might be one you’re not able to reply to, and we understand that can be disappointing. We encourage you to get that assistance from customer service in order to fill in your profile completely and upload your demo. As a Guest member, this will allow you to put your best foot forward with clients who are searching profiles and can invite you to jobs privately.
We hope this helps you as you’re starting out! We wish you all the very best.
Cameron was incredibly helpful and supportive in giving invaluable advice, tips and insights to better my audition submissions in order for me to be as successful on Voices.com as possible! I was impressed that her really went thoroughly through my profile to find out what I needed to modify to ensure I had everything I needed to present my best package to a client. In spite the fact that the "welcome" interview should have happened much earlier on when I first signed up for the site, Cameron was aware of that and made up for it 100%!
Hi TM,
Thank you for leaving a review! We're happy to hear your Talent Success consultation provided you with invaluable advice, tips, and advice to help you be as successful as possible on our platform! Thanks again - we really appreciate it.
I am a voice over artist for 26 years now, but since I'm a Voices.com talent, my career experienced a tremendous impulse. Working for unthinkable projects for an incredible diverse markets, and being guided, protected, by a warm and close professional team is priceless. I've been here for 6 years, and hopefully will stay as long as I have a voice.
Thankfully
Antonio
Hi Antonio,
Thank you so much for this wonderful feedback and for taking the time to share it. We’re thrilled to hear about your success and we wish you the very best as you continue in your voice over career—26 years is incredible. We’re grateful to be a part of it. Thank you, Antonio!
I've been on Voices.com for many years, and i get as a Voice actor about 1 -2 jobs per month, but they are always interesting and they insist the clients give good direction and scripts that can be understood. Highly recommended.
Hi Peter,
Thank you for taking the time to leave a review. Congratulations on your continued success and thank you for your kind words!
I recently joined Voices.com after getting annoyed with the lack of communication and customer service on a competitor site. In less than 2 months, I've had multiple calls with my Account Manager (Dave), and my Talent Success Specialist (Cameron). They've been highly attentive, responsive, and have given me tips that will be helpful in my career growth beyond just their site. I normally don't write reviews like this, and haven't even booked work on their site yet, but felt compelled to provide this feedback based on the customer support alone. They really seem invested in seeing voice actors that join their site have a good experience and get paid work.
Cameron had a chat with me this morning and he was very helpful and understanding about my studio, suggesting I add a pop filter, and fine tuning a couple of things to help the quality of my recording really shine. While I can't configure a full-time dedicated studio, he was helpful in telling me what also could be done to ultimately, book jobs!
Thanks, Cameron!
Hi Howard,
Thanks for the review! We value your feedback and are happy to hear how helpful your consultation with Cameron was. From what you shared, that is great advice!
Thanks again - we really appreciate it.
Cameron is most helpful in every way. He was informative and fully understood all the points that I raised. He sent a full and comprehensive email of understanding so hopefully the next we speak it will be to discuss recent successes!
Cameron's advice was most important when it came to my own home studio concerns.
Thanks a lot!
Our company started using your service due to several studios closing in our area, also because of the lower competitive pricing options.
So far our experience has been nothing short of pleasant!
Ian Callander, one of Senior Management Reps, and Jennifer Mason, our Project Administrator, are always helpful and answers any question we had.
They walk us through the process and are attentive in tending to our needs and our clients needs.
We will definitely continue to use their services in the future!
I've dabbled with voices.com for a few months but have gotten more free time recently to do more auditions.
I also have a consult with Cameron, who was very helpful, supportive and encouraging to me in my efforts to make a couple bucks.
At this point I'd be happy to recoup my subscription fee and make a few bucks, just to prove that I can make money off my voice. If I can take it to another level of income, all the better!
Overview
Voices has a rating of 4.2 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Voices most frequently mention customer service, full time and several times. Voices ranks 6th among Advertising sites.
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Hi Louise,
Thanks very much for taking the time to leave us a review. We're happy to hear that you were able to find the talent you were looking for, but we're sorry to hear that the rest of your experience was not positive. We'd love to talk with you further to learn more about your experience and how we can improve. If you would be interested in sharing that feedback with us, please reach out to feedback@voices.com, and I will make the team aware. Thanks again and wishing you all the best.