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Voices Reviews Summary
Voices has a rating of 3.8 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Voices most frequently mention customer service, full time and several times. Voices ranks 7th among Advertising sites.
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It is one of the best organisation. They are thorough professionals. On time performance is one of the best side.
I had a project... Not me particularly, but my friend, but I was in the creative team, we were liable for different things like the scenario, decorations, and of course voice over. I checked the prices on voice overs of different projects and they stunned me for real.
Here, at Voices, real professionals work and you don't need to pay much. I posted a job and a couple of voice over actors responded to me that they were ready to take the job. They got the job done perfectly! Our animations in the project looked very authentic, their intonations, emotional expressions...awesome.
Thank you very much for taking the time to leave us this great review! We're so pleased to hear that your experience working with Voices was such a positive one, that you found great talent for your project, and that you were happy with the end result! We look forward to working with you again in the future.
Their standards are very high, so I feel very interested and motivated to meet them every time. I think that with them I have grown as a professional, my work is valued, so I feel lucky to be able to collaborate with them
Thank you very much for taking the time to leave us a review! We're so pleased to hear that you've grown as a professional on Voices and we wish you continued success!
If you are from the US they do not allow 1099 tax forms. Just cost me money on my taxes. Go to a US company or get screwed on your taxes. They even have a tax ID on your reciept...but that means nothing. Deceptive practices.
Hi Susan,
Thanks for sharing this with us. We've spoken to the members of our finance team who helped you to get some more information.
We work with thousands of companies in the U.S., so we should be able to get this sorted out. We would recommend that you speak to your accountant about which tax forms are needed. A 1099 form is for U.S. companies only to report payments to independent contractors; as a Canadian company, it's something we receive but it's not something we can issue. The IRS number you've circled in your image is our EIN, Employer Identification Number, which we need in order to work with the U.S.
It's possible the better fit for your needs is the W-8BEN-E form, but again, your accountant would know best. Please feel free to reach back out to our finance department for more assistance once you have the information you need. We'd be happy to help you.
I was a Voices member since 2016. I worked the craft part-time, took a year off while working full time corporate because I did not have the time to devote to daily auditions. When I retired over 2 years ago, I had missed this little "hobby" of mine and signed up again. Mind you, I had attended voiceover classes for a couple of years, spent monies there as well as having a professional demo created. Most times, it felt like the monies we shelled out for premium yearly memberships were just draining the funds of struggling voice actors! There were occasional webinars that were helpful, but they expect us to shell out hundreds of dollars just to VIEW the available jobs. Quite often, jobs would go into "deciding" or "completed" status and your audition was never even listened to! I was only awarded one position, and while I did get paid and a nice review from the ad agency, the client opted for a male voice instead. I requested a 50% off membership since I have been loyal for several years, but I was turned down. Best they could do was $399. Sorry, but when you are retired and on a fixed income, it's very nervy and unfair to expect people to pay that much for a one-year membership! They are already getting paid by the clients to advertise their jobs--isn't that sufficient? Obviously not and very greedy. Now, I am downgraded to a "free guest" membership. NOTHING is ever free--this membership does not allow you to view ANY jobs, but the clients can "find you". Good luck with that. This was a huge disappointment. They would not work with me on price, and didn't care to lose a member. There was no damage control, and that is just poor customer service. Best to find another "pay to play" site and stay away from this group. They will just drain your bank account.
Hi Ann,
Thank you for sharing your feedback with us. We’re sorry to hear that this is your assessment of Voices.
As you know, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. Our goal is to connect clients with the best talent, and talent with the best job opportunities to make any fees worthwhile. We do have many talent members making a successful full-time living on Voices.
The premium membership fee also ensures that the premium talent on Voices are at the professional skill level required to meet the needs of clients, which helps to ensure jobs are hired and to ensure that clients continue to come back to Voices to post more jobs. All this being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
It’s true that sometimes clients do not listen to all the auditions that have been submitted for a job, particularly if a job has a very short turnaround time and they find the talent they’re looking for quickly. We know it can be discouraging when this happens. We encourage talent to recognize this as part of the overall auditioning process and to audition as often and as quickly as possible for opportunities.
The guest membership does allow clients to privately invite you to jobs, but you’re correct that this is a more challenging way to book work on Voices. For both the premium and the guest membership, ensuring that your profile and your demos are fully filled out and tagged properly maximizes the possibility of being invited to a job. Our team is here to support you and to provide any assistance.
Our talent success specialist has also reached out to you to let you know that our Black Friday sale is coming up and that will offer the premium membership at a reduced price.
We wish you all the best and hope that you continue in your voice over journey.
As we a human being.I know that the voice is important to tell our felling with other. Animan don't have voice but they also comunicate
Thanks very much for leaving us a review! Wishing you all the best.
They charge you to simply apply for jobs. This website adds no value to anyone in this particular industry. At no point is this made clear in their ads or on their website that you must pay in order to apply for the jobs. Because this is a scam website, BEWARE: I assume they take the voice recordings that people provide then use the 'auditions' for profit based on their TOS.
We’re sorry to hear that this is your assessment of Voices.
A few points to clarify. Our free guest membership gives you the opportunity to build up your profile on our website, upload unlimited demos, and receive private invites to jobs. The best way to maximize these opportunities is to fully fill out your profile and add high-quality demos so that clients can see what you're capable of. Both your profile and your demos are essential to success on Voices.
Once you feel you're ready to move to the next level, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to the talent directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
We have not and will never sell talent audition files. We do not have the right to use talent work without talent permission in any context or to sell any talent work created on our platform. This includes auditions and demos. Our Terms of Service states this clearly.
(e) Ownership. All Client Content, and all intellectual property rights in and to Client Content, is solely and exclusively owned by Client. All Talent Content, and all intellectual property rights in and to Talent Content, is solely and exclusively owned by Talent.
Our full Terms of Service can be found here: https://www.voices.com/company/terms-and-policies/terms-of-service
We hope this helps! Wishing you all the best in your voice over journey.
I joined this company after 45 years in the business in four different countries working for some of the biggest accounts in the world. I had retired, so I joined this part it with my money and all I do is get audition after audition for very low, pay and no results, I also don't know if they are using what I've done and just not paying me so I'm going to give them a bit more of a chance, but I'm going to insert a tone into all my recordings so that they cannot use what I've done, so far, my experience has not been very good There are other good sites out there where they actually check you out for the suitability for the VoiceOver job if that job actually exists in the first place so what I can tell you before you part with your money is Look Around and don't believe everything you read, including this review. In case I'm from another opposition VoiceOver company, but you can find me quite easily and I'm just a VoiceoverGuy like you in many thousands of others. This is what I wrote on Reddit, so you can see I'm trying to find out if they are responsive or is it all just run by computer that spits out jobs and all years AND takes out money
Hi Robert,
Thank you for sharing your feedback. Even for those who have been in the voice over industry, it can take some time to be successful on Voices.
An essential part of being connected to the best job opportunities for your skills is filling out your profile completely and recording and uploading quality demos. Tagging your demos appropriately helps our matching system connect you with the right opportunities. Auditioning quickly, regularly, and for jobs you can do well is also important. Clients do not have any right to use your auditions for any purpose other than determining the best person to hire for their job. They must hire you, both of you accept a job agreement, and then the client accepts your final uploaded files. Those are the files the client can use.
We offer resources on the website and webinars to provide tips on auditioning and how to find success on Voices. Make sure to check out our Help and Resources pages for tips on creating quality demos, responding to jobs, and more. Our Support team is also always happy to help if you have questions (support@voices.com).
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
We’d love to speak to you one-on-one to see what we can do to improve your experience. If that is of interest to you, please reach out to talent@voices.com and Evan Wiebe would be pleased to chat with you and look at the types of jobs you’re seeing to ensure everything is operating as it should be.
We hope this helps! Wishing you all the best in your continuing voice over journey.
I really appreciate the services of Voices.com, especially the help and direction they provide in responding to clients!
Hi Phil,
Thanks very much for taking the time to leave us this great review! We're so pleased to hear that your experience on Voices has been such a positive one and that you've felt supported by our team. We look forward to continuing to serve you and wish you all the best!
I've been a talent there for over a decade so I can give you the good, bad, and ugly.
Good: IF you get hired, it's usually easy money.
Bad: You're competing with newbies/those with zero experience willing to take any job at any cutthroat price.
Ugly: their annual fees are not worth it at all anymore. $500US PLUS a 20% fee on each job, yikes. Also, tons and tons of "this has a run time of about ten hours of voice work, and our budget is $250." Rather than set those clients straight, Voices' replies are "well, just don't bid or bid what you think it's worth". Waste of time. You won't earn a living with this site at all. As a pro, I get maybe 5 contracts a year. MAYBE.
Hi Tara,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience on Voices has not been as positive as time has gone on.
We do know that Voices is a competitive marketplace and we do our best to ensure that experienced talent are getting good job opportunities while also making sure that new talent to the platform get a chance to audition. This is a fine balance, and we are always working on it.
In terms of new talent undercutting experienced talent, this is not what our data shows. There’s an audition process that involves clients selecting the best talent for their job. While there are clients who have smaller budgets, most clients on Voices are looking for high-quality voice over and want to hire talent who can provide that. This is why we work to provide resources, seminars, etc., to new talent - so that they can improve their chances of booking work.
As a business, we do charge a membership fee to premium members, a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax).
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
You’re correct that we do encourage talent to always quote what they feel is fair for the work involved or to pass on jobs that they’re not interested in auditioning for. We also provide a budget calculator and recommended pricing to all clients. Talent are always encouraged to report jobs they see that are not properly priced so we can look into it. Our Support Team can then reach out to the client to let them know what a recommended budget would be for that job and that the client will receive better responses with a more appropriate budget. If you see a job that is not priced appropriately, please report it to us.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time. Our goal is to connect clients with the best talent, and talent with the best job opportunities. We do have many talent members making a very successful full-time living on Voices.
If you have any further feedback on your experience with Voices, we’d love to hear it at feedback@voices.com. This goes directly to our Product team.
Wishing you all the best in your voice over career.
I was a member around 2005-06 and recently revisited their fees and rates. Some platforms charge you a flat one-time annual fee. Others charge you a fee only when they get you a job. Voices dot com does both, plus they handle all invoicing and charge a processing fee to the clients. This stops you from building a personal, ongoing relationship with clients. I don't know of any other platforms that impose so many different fees on the talent budget. Talent already have a tough enough time making a living and this seems excessive, especially for those trying to start in the business.
Hi Garth,
Thank you for your feedback. We’re sorry to hear that you’re no longer a Voices member. We’ve continued to make major improvements to the platform since you were last part of Voices, and it might be difficult to fully experience those without a membership.
As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax). We recently increased the processing fee by 1% after many years without an increase.
We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent.
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
We encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
The Job Agreement reflects the total amount the client will pay, as well as details about the job, and this agreement is signed off on by both parties before the talent begins work. This is a contract and it protects both the client and the talent. We've also added a feature to the client My Home dashboard, which makes it simpler to re-hire the same talent again, and we're continuing to improve this functionality to further encourage the building of relationships between clients and talent.
Payments are held in SurePay until the talent completes the work, and then payment is released to the talent. Talent are pleased to have this taken care of for them, so they can focus on auditioning and booking jobs, and clients have ease of billing and payments.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.
Thanks again for reaching out and sharing your thoughts. We wish you all the best in your voice over career.
A few things:
1.) Booking work on Voices.com can be quite challenging if you aren't among the top 100 talents or don't have rising star status, a new feature they introduced.
2.) Timing is critical when auditioning on Voices.com; if you don't submit your audition within the first 5 minutes of a job posting, it's unlikely you'll be considered. Once around 50 people have already auditioned, your chances diminish significantly.
3.) Voices.com has introduced a "Live Directed Session" feature, which they include in your quote, adding an extra cost to you. It's important to note that directed sessions are not a new concept in the industry; they have been standard practice for many years.
Here's my experience in more detail:
Over the course of four years on Voices, I've had some successes with job bookings and found transparency to be an issue initially. While the platform worked for a while, the dynamics changed, and now it seems like being in the top 100 is crucial for better opportunities. Most of the work leans towards corporate and explainer-type jobs, although there are occasional commercial opportunities too. However, a significant portion of the jobs, like in-perpetuity ads and eLearning narrations, offer relatively low pay.
Though I had a positive booking experience, I question the payment model, as there seems to be a 20% deduction for professional services without clarity on what those services entail. Voices' management can be elusive when asked about it. Additionally, the process can be frustrating, with roadblocks hindering progress just when momentum is building. This is likely driven by their desire to keep more money from talent.
Recently, budgets have shrunk, and commercial work has diminished or pays significantly lower with global usage buy-outs (See attached image). Many job invitations I receive now have meagre payments, making it challenging for experienced professionals. Unfortunately, Voices doesn't seem to prioritize higher-paying opportunities that would benefit talents and job managers. You are often limited within the confines or their corporate structure and have to play by their rules to achieve success. It would be beneficial if they stopped accepting jobs with small budgets, as this practice is negatively affecting the industry.
Regarding customer support, Voices' responses seem generic and don't provide actual solutions; it appears to be damage control for their declining online reputation.
Hello and thank you for taking the time to leave us a review.
We’re happy to hear that you have had many positive experiences on Voices, booked work, and felt that Voices was transparent and upfront, always ensuring payment.
We’re sorry to hear that your experience has not been as positive this last year, and we’ll pass your feedback along to our team. Voices certainly wants to attract a wide range of jobs with a wide range of budgets, including high-paying commercial opportunities, and we work hard to bring these types of opportunities to the platform.
Although we do allow for jobs with lower budgets to ensure that those Talent who wish to respond to smaller-budget jobs may do so, it’s definitely not our aim to make those the only kinds of jobs available. That would not serve our Talent well and would not serve us well as a business.
We are also working on updating our usage and licensing parameters to ensure that in-perpetuity is selected by clients only when it absolutely needs to be, as we know this has been an area of frustration for Talent.
We’d love to speak to you one-on-one to see what we can do to improve your experience. If that is of interest to you, please reach out to talent@voices.com and Evan Wiebe would be pleased to chat with you and look at the types of jobs you’re seeing to ensure everything is operating as it should be.
Thank you again for taking the time to write, and thank you for being such a valued member of Voices.
I've been able to find really good talent in the platform. Most of them are expert in their craft and have all the experience and equipment.
The service team (project managers, finance, etc) is terrible. Extremely poor communication, lack of coordination, just completely lost. Never go through them. Every time I requested their support to manage a large project, they just delayed it, confused the artists with, overcharged for their "management fees". Also it seems there's a large turn around and absenteeism, as usually I was bounced from project manager to project manager which just delayed everything as I needed to re-explain everything again.
Hi Louise,
Thanks very much for taking the time to leave us a review. We're happy to hear that you were able to find the talent you were looking for, but we're sorry to hear that the rest of your experience was not positive. We'd love to talk with you further to learn more about your experience and how we can improve. If you would be interested in sharing that feedback with us, please reach out to feedback@voices.com, and I will make the team aware. Thanks again and wishing you all the best.
I joined the platform almost 5 years ago, and I have had the greatest professional experiences with them, their team and clients, since I became a voice over freelancer. I love they take care of every important matter regarding fulfilling projects, from quality instructions to ensure timely payments. Their standards are very high so I feel very committed and motivated to meet them every time. I think I have grown as a professional with them, my work is valued so, I feel lucky to be able to collaborate with them.
Hi Andrea,
Thank you so much for taking the time to leave us this great review! We love to hear from our wonderful talent, and we are very pleased that you've felt supported by Voices in your voice over journey, and that you feel your career has grown. We feel lucky to have talent like you on the platform, and we can't wait to see your continued success. Thank you again for writing and wishing you all the best!
This site came recommended on someone's YouTube channel as a free site to make money from home so I had to check them out. Upon scrolling through their website, it screams SCAM on all levels whether you're either a client or a talent. (Trust me, in this day & age of doing so much online work, companies like these are easier to spot from a mile away.) They do offer "free" services, not unlike other sketchy online money-making websites, and their extortionate membership fees of $499 and $2,999 per year are immediate red flags.
You may claim I'm misjudging them but I don't want you to experience the unnecessary headaches of these online scams. When a business model is out there to help people, you can tell. When it is there to make money at all cost, you can also tell. Never mind whatever it is promising you, that is just the bait.
This website is being run by people who are in it to make money, period. From my years of working online, such people will take advantage of you whether you're a job seeker or job provider. Ethics are non-existent & you should only proceed to work with them if you do not mind getting ripped off.
Because of my experiences on several online platforms like voices.com, I am taking the time write this review because I am tired of dishonest people enriching themselves over job-seekers & the employers who are honestly trying to help them.
If you're looking for talent, post on a legitimate job-search website. If you're looking for work, do the same - post your services on freelance sites or find a legitimate agency to work with. Do the hard work yourself. Avoiding the hard work is what gives these "companies" the opportunity to take advantage of you. Stay away from sites that promise a bed of roses and throw out sketchy "clauses" or vague conditions instead of being upfront and transparent with you. You'll be better off.
Hi Millie,
Thanks for your feedback. We’re sorry to hear that this is your assessment of Voices after looking at our website.
We’d encourage you and anyone interested in other perspectives to check out the multiple 5-star reviews on this and other review sites from both clients and talent who have found success on Voices year after year and who speak to the way they’re supported in their endeavors by our staff, who genuinely care about the success of every person who uses our platform.
For clients, posting a job is always free on our site, and for talent, our free guest membership provides the opportunity to build up their profile, add demos/portfolio samples, and be privately invited to jobs. Once talent feel they’re ready to move to the next level, our premium membership provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time. Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.
We’re also always working to improve the experience of our members based on customer feedback, and talent memberships is an area of current focus.
We welcome you onto our platform to give it a real shot and find out more, and we wish you well in your endeavors whichever direction you choose!
I have been working with Voices.com for a handful of years now and I love the platform. I am happy to say that Voices.com has gotten me an abundance of work that pays well. I would absolutely recommend that worthy voice talent should try Voices.com in order to enhance their voiceover success.
Hi Max,
Thanks so much for taking the time to leave us a review! We're very glad to hear that you've had such a positive experience on the Voices platform and we wish you much continued success!
I have been a member of Voices.com for many years. But voice over work has changed considerably over the last 10 years. There is more competition and different payment models, that means Voices.com can no longer justify their extortionate premium fee. I earnt more from another site in 2 years, than I did over 10 with voices.com and why I left. Good site, but you need to change your payment model in my view.
Hi Stuart,
Thanks very much for providing us with this feedback. We've been having many discussions around this topic and would love to speak with you further to get your insights. If you're interested, please reach out to product.marketing@voices.com and we can connect you with our research team. Thanks again for taking the time to share your thoughts, and we wish you all the best.
Can I actually get a job here without getting a premium pack?
For $499 is too much for one to pay that way, that too in the beginning itself!
Hi Bhavya,
Yes, with a guest membership, which is free, you can create a profile, upload demos or portfolio samples, and be privately invited to jobs. The key to this is making sure you maximize your profile. In order to be matched to jobs, however, you do need a premium membership. A guest membership is a good place to start. More information on our memberships can be found here: https://www.voices.com/talent-memberships. We hope that helps - best of luck!
Quick, easy, professional way to elevate any project to the next level.
Lots to choose from and able to select talent in your price range.
Hi Tamara,
Thanks very much for leaving us this wonderful review. We're so glad to hear that you had such a positive experience using Voices and that you found exactly what you needed. Wishing you many more successful projects in the future!
The layout of this website is easy to read and understand. Combine the layout with podcasts to help guide you through the process of recording and submitting auditions, then you've got a formula for success. Though there are no guarantees of success, having a quiet recording space, a good microphone, and acting skills-get coaching on this one... then you have set yourself up for success on this platform.
Hi Larry,
Thanks so much for this great review and for taking the time to share your experience. We're so pleased that you've been finding success on Voices and your advice to others here is spot on. Thanks again for writing and wishing you much continued success!
From the business
Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Swwapnil,
Thank you very much for leaving us this review. We're so glad you've had such a positive experience with Voices! Wishing you all the best.