Walmart has a rating of 2.3 stars from 4,409 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walmart most frequently mention customer service, credit card, and third party problems. Walmart ranks 787th among Discount Shopping sites.
Your Optician Ms Catherine Cantù, at the 1604 and Hwy 281, San Antonio location was very professional and took care of my eye glasses problem in a timely manner.
Called service rep 2 days ago to cancel and was supposed to have cancel. Meanwhile my bank has a 212.00 hold on my account due to walmart charging me twice for the same item. I'll never buy from them again.
So I order an unlocked last night and it said it would shipped within two days, no problem. Today, I find out they cancelled my order because it "exceeds the quantity". Like serious? WTF? I only ordered ONE bloody phone. Don't bloody have unlocked phones at the store if it's a "third party' then. Pathetic. So I said ef it and just ordered from Target, which is a lot better.
So here is the problem I am and amazon shopper. But my sister said Walmart has pretty much everything so I gave it a try. Extremely disappointed. My items did not come on time. Then I received a damaged item and took it to the store to refund it, only to find out that it was only returnable by shipping it back and I have to wait 2 weeks or more for a refund. I am so dissipated even though I saved $40 it's not worth it. I will never purchase anything online from Walmart again. I am still waiting on my delayed items. 2day shipping is a joke and false advertising they just say free standard shipping.
Bought a battery. It went bad under warranty. Had to fight and argue plus three trips back and forth to get it replaced. Was assured the new battery warranty started the day I received it. New battery went bad. Now told warranty on first battery expired so new battery warranty is also expired. I have all paperwork. No longer shopping at Walmart. Have bought all my tires,batteries, and groceries from Walmart for years. I'm letting everyone I know about their shady business practices as well. Beware!
Online from Walmart do not go the day they say your order is ready. You will be put in a queue and have to wait in the order in which year package is received. What this means is, you will have to wait in a long line of online Shoppers that purchased before you. In reality your order will not be ready for at least 2 days after youth gotten a notice that your package has been delivered.
I've heard horror stories, but the merchandise is pretty good, prices are cheap, people who work there are pretty nice. I thought of dinging a star for the bad customer behavior but Walmart can't do too much about that. I shop here often because they are close, convenient, have a lot of stuff especially for the kids.
Walmart.con SUCKS.
It's not even worth giving one star.
Never order from them!
My order number **************
The system is also messed up, and I return and get a refund, but I haven't received it for 3 months until now. In addition, my account is arbitrarily closed, making the refund process even more difficult. It was so hard and annoying that I thought about just forgetting it, but if the amount is 120 dollars, I shouldn't give up, right? Every time I call, I have to state the situation from the beginning, and now it's hard to even connect by phone.
NEVER BUY FROM Walmart.com!
Products used:
Walmart.con SUCKS.
It's not even worth giving one star.
never order from them!!!
my order number *******4402747
The system is also messed up, and I return and get a refund, but I haven't received it for 3 months until now. In addition, my account is arbitrarily closed, making the refund process even more difficult. It was so hard and annoying that I thought about just forgetting it, but if the amount is 120 dollars, I shouldn't give up, right? Every time I call, I have to state the situation from the beginning, and now it's hard to even connect by phone.
NEVER BUY FROM Walmart.com !!!!
I've no experience in receiving anything in the mail from them. But I've used their site numerous times to pre-order for store pick-up. Generally this is seamless. Once or twice. I've had the whole, no one knows where the item is scenario. But overall. Good.
I have ordered from Walmart many times. Sometimes I have ordered food items they don't always carry in the store. I have ordered things for my 93 year old mother and had them shipped to her. It is easy and quick to have things delivered to both my home store and my home or others. They follow up with excellent communication too. I highly recommend them for price, product and service
Ordered mower. A week after expected to receive. No mower. Put in a rush. It got canceled. Ordered again. Never received. After 5 calls to customer care and completely getting fed up. They finally took the time to get my order on a truck and get it to me. Poor poor service. Thankyou though to all the people involved with the 5th phone call. You guys addressed the problem and didn't walk away till it was put on a truck. Other wise it wouldn't be here on my porch today if it had been left in the sole hands of the workers.
Tip for consumers:
Don’t order from Walmart.com if there is any way possible to just drive to the store and get it yourself. Unless it’s 50% off online. It’s not worth the hassle
Products used:
Lawn mower
Excellent service. Very fast response. I bought a very competitively priced safe which stopped working in two days. Walmart got someone to pick up the item in less than a day before I even had a chance to package it. The delivery service came back the next day and I got my replacement within a 10 day period. And the replacement works.
If you research the item you want to buy and you can find it on Walmart, Walmart is the most competitive price wise, especially for heavy items. Price-wise, Amazon is second but Amazon offers the widest array of choices, Ebay is not at all competitive for large heavy weight items.
They combined the local store and the online shipping on the website. If you want to check inventory at the local store, you have to choose a filter in a drop down menu for every single search, what a mess now. For some reason I randomly get a verify your identity, press and hold a button almost each time I visit which never happened before. The old app and website was much simpler having the online shipping and the local store items separate, so much user friendlier than the new website. What a waste of time trying to find anything at the local store using this new website. New website is a big step backwards.
I normally don't use Walmart.com to buy things but it's not a bad site. However, someone tried hacking my Walmart.com account and Thank God I don't use my account for the ease of reordering prescriptions and the pharmacy! If someone would of hacked my account they would have access to my prescriptions as well as my credit card info on file!
Beware of people trying to hack your account!
But all in all, it's not bad for a website.
I love shopping at walmart.com. I have been shopping online with them several years now. I also love that they are part of a marketplace where you can order just about ANYTHING. Returns are easy and shipments are fast.
Who doesn't know that you can find most anything at WalMart? And, you can pick it up in-store and not pay shipping! Make a point of picking up at off hours though, cause the line can be long otherwise.
Promised delivery of a bed frame and it was never even processed, and thus, I never received it. My guest had to sleep on the mattress on the floor. I checked into the shipment after the expected delivery date and I was promised expedited 2-day shipping, but that never happened either. Don't order online with Walmart. Use Amazon for online orders, they always make it right and own up to mistakes.
Many don't like Walmart because they take the business of local businesses. And that's a fact. I don't like it either. But the fact is Walmart provides the best selection of the best products at the best prices. Returns are painless. It just doesn't get any better. I'd give anything, ANYTHING to have some here in SE Asia where I live now. I've shopped in countless Walmart stores all across the western US.
I placed an order on Walmart.com and received tracking info and a delivery date. The delivery is pass due by 3 days now. Tracking info is not correct as it says delivery by end of day. Walmart help says delivery by end of next day. I have missed the gift that I was going to give at a party. I will never order again from Walmart. If I cannot get it at the store I want buy it. Would not recommend buying from Walmart.com.
I tried Walmart.com yesterday. I work at Walmart and we're supposed to get free delivery with an order of $35 or more. So, I placed an order for $35. $7 is about the price for the delivery fee, but it's supposed to be waived for employees. I was not alerted that I would be tipping $7 as a required tip and Walmart.com applied a $7 tip to my order without my approval. Therefore, my total came up to $41 and change. In additikn to that, they also charged me an additional $7 which I can assume is the delivery fee. I guess free delivery isn't free. Will not be using walmart plus again!
Walmart has gotten a rep for not having enough employees to help keep their stores safe. I haven't been happy with the way they treat their employees also. Why when they make billions can't they do better for their customers and employees?
Love to go shopping at Walmart. They have everything I am looking for. It's a one stop shop. I can get my groceries and shop for other things I need to get. Clothing, electric 's or Birthday Cakes. Very Easy Shopping Experience.
Right on time, easy to track and always has the right order in a box. Terrific customer service. No complaints and its always faster than it says it will be. I receive a day or two sooner than dates on tracking say.
Walmart.com ordering sucks and I will not be shopping here ever again. Third party returns are not backed up by them and ordering products that cost more than the product to ship back is absolutely awful and this is ordering at Walmart.com.
Walmart does have just about the lowest prices online! One of the things I love most about Walmart is the top-notch selection of unique professional vendors, you honestly get more selection from their online stores than their bricks and mortar. Walmart stays true to traditon with low and matching comparable prices, and the delivery is very quick. I have always gotten my order exactly has promised, and sometimes before I expect it! Its a great website with all the bells and whistles. It offers a tried and true shopping experience.
Walmart is one of the most hypocritical companies I can think of, and their employees are usually rude. However, they do have some good deals on some items. I just wish they took better care of the plants in the garden center.
Their website has room to improve in a few areas, but overall Walmart is #1 when it comes to price, and local convenience. Walmart is always trying to improve, and I believe they will get better than they already are over time.
Shop Walmart.com for Every Day Low Prices. Free Shipping on Orders $35+ or Pickup In-Store and get a Pickup Discount. Open a Walmart Credit Card to Save Even More!
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