Walmart

I no longer live close to a Walmart store but I am a faithful shopper. Thank goodness for on-line shopping. I was a prime member and paid for that service yearly. Was so shocked to get a full refund of that yearly amount when they changed to the free shipping w/$35.00 purchase. Heck, I had used that service all year and they just shocked me with a check... who does that... WALMART. LOVE

I ordered 3 items to be shipped and to arrive on Friday and Monday, but later in the day receive email that the items will be delivered today (Wednesday) on my doorstep. They do not ring bell, but only leave one item (loose and unpackaged), but receive email that all three items were delivered. I opened the door probably a minute after the driver left and their photo of the delivery was only of one item. Spend half hour on hold only to be told that there is nothing they can do today and I will have to call back tomorrow. If I can't control whether an item is going to be just left on my doorstep unboxed with very little warning on a different day, then I don't want to order from Walmart.com ever again. Also, I could see a photo of the driver and where his car was, but it didn't help me or customer care at all. I should have stood outside for the extra 20 minutes it took for the driver to arrive (compared to the estimate) and checked to make sure he delivered everything. Buyer beware!

Wal-Mart is really a saving catcher as in thou can save $$$ from scanning your receipt from store and then compare it to their competitors, whatever differences they will give it back to you. I already save $$ from it.

Best place to buy anything and everything. I have been shopping in Walmart it seems for ever and i had a problem once where they billed me wrongly. But the refund process was so quick and i had no problem.

I just received a delivery of a new lawn mower. Opened the box and numerous parts missing, no owners manual or instructions and the wheel house was broken so could not even start. What I got was a broken lawn mower with no parts put in an empty box. Was not even a box from the maker. Walmart should be ashamed to be associated with companies that have no quality control or employees that just throw a broken item in a box and ship it. I called Walmart and was transferred 4 times and finally got a hold of escalations. The name of the company they use is Joe's Factory Outlets. Now I have to wait up to 48 hours to be contacted? Help!

What a way to waste 3 hours on a Sunday. We ordered some mulch from our local Walmart and paid for it online so that the 15 bags would be ready when my husband went to pick it up so he goes to the Walmart they can't find it they say they don't have it in stock. Since I've done some research since this item happened I find that this is a very common occurrence. So then they didn't technically charge the card but there's an authorization which holds your money for 5 to 7 days. So do not trust that the order is in stock. I will never use Walmart online pick up again never never never never. You need to go to your local Walmart and pick the item up yourself because they can never find it and their computer is wrong

Why people still shop here I have no idea. Everything is cheap and mostly from China, they treat their employees horrible, the food is un-healthy, and they use the millions they make from naive customers to live ridiculously wealthy lifestyles.

Yesterday I had to pick up an Rx at Wal Mart in Allen exchange drive west, the only lane available were self-checkout lanes. I ask the employee supervising the lanes if a manual lane could be opened, she said she would check me out using a self-checkout lane. However, she assigned the task to a young man who apparently did not know how to run the lane. After several false starts and about 10 minutes she helps him get started. After about 15 minutes we are done so I give him three coupons which immediately confused him, with the supervisors help we got thru the check-out after about 20 minutes. I had to go back today as one of my Rx was not in stock, I also picked up a few items again nothing, but SELF-CHECK was open. We have always shopped Wal-Mart but do not and will not use self-check lanes and will begin to look for facilities that offer manuel check-out lanes.

I made my first purchase on Walmart.com and it was great. I choose the ship to store option. My order was ready within the hour. There was a nice lady back in the pick up section who was very helpful and it took all if 5 mins in and out of the store. I will definitely do more shopping this way.

I've been trying to place an online order for 3 days already. The third party customer service keep advising me to place another order with a promise that my order "has been escalated and will get through this time". This time means 30min, 24 hours, 48 hours, depending on whom I m talking to. I reordered it 4 times and all 4 attempts came back cancelled. By now I have 4 holds for the amount of purchase on my bank account. The customer service reps just repeat the same rehearsed text over and over again, and then, when the don't feel like listening what you have to say, they just put you on hold, which is just plain rude. 3 hours wasted with the customer service and quadrupled amount hold on my bank account later, I still don't have my order placed and no sound solution offered.

I order a sofa to be delivered. The delivery date was changed three times. Which means I had to cancel the Salvation Army from picking up my old sofa twice and I refused to change it again so I cancelled the new sofa. Also, I ordered grocery delivery and the shopper got less then half of the items I ordered despite the fact I'm a good tipper. The heck with Walmart.

Walmart began this trek into the unknown world of online services. I worked for them in Connections and was a witness to the starts and stops as we helped customers get acquainted with the 'new way to shop'! It has become a strong competitor in the online arena and now has begun to offer a discount for picking items up in the store that were purchased online! Way to go Walmart!

I received text and email that my item was ready for pickup then after a rush hour drive I was offered a substitute product. Then they acted like refunding my payment was a big favor. This is Walmart located at Collins Hill Rd in Lawrenceville Ga. Do not fall for this joke of a service. Just order from Amazon from the start.

I use Walmart.com a lot. I always check the prices against other retailers and go with the lowest price for the same item. I have received damaged merchandise from Walmart.com in the past, but the customer service was quick to replace or refund the item. I would recommend it. Here's a hint- even if you go to the actual store sometimes, you might find it helpful to use Walmart.com to ship the bulky and heavy items. I buy my cat litter and household paper products with Walmart.com and then add other needed items to get the amount necessary for free shipping.

Walmart's website is barely adequate. Searching for specific items can be very tedious and time consuming. When I did find the product I was searching for not all of the pertinent was easily found. Things like shipping weight, country of origin and what materials the items was made from are not always readily available.

I love Walmarts prices, and the website offers even more than the store which is great. But... I have had issues with the shipping several times. I just placed an order on 6-13-2017.( Today is 6-21-17) Shipping info says delivery 6-28-17!
I'm in Oklahoma. The item is shipping from texas. Someone could WALK it to me in that time!

Walmart changes their prices sometime in one day and over a week you can watch a product go up 1.00 in some cases... Also, they have a LOT of mongrel sellers who have nothing to do with Walmart offering goods... Be Careful as their prices are oftentimes CRAZY and walmart doesn't seem to care.

Ordered a solar panel controller from Walmart.com. The third party vendor shipped to an address in New Orleans - my address is in Florida. When I contacted Walmart - they told me to contact their third party vendor - B. S. - I purchased from Walmart not their vendor! My first and last purchase from Walmart.com - stick with Amazon for great service and no hassle returns / refunds!

I ordered 2 tires for my pickup Tuesday morning from the North St Joseph, MO WalMart. The on-duty manager gave me a full price (on his calculator) and told me it would take 2 days to get the tires. "Do not call or come in until we call you" he said. I wander in Saturday evening to check on whether they came in they had (on Thursday). No phone call and the bill is close to $20 more than what he said :( I know whoever works the desk is not overly taxed they couldn't get a call or text message out announcing the arrival of my new tires. I will think long and hard before I deal with them again.

Walmart offers everything at a very reasonable price from fruit to produce, things are more expensive than at other stores so you need to be cautious and compare prices from the other stores also the vegetable not fresh most the time.
So many of the products are out of stock, unavailable or even more expensive than elsewhere.
They don't honor what they say

EVERY experience on Walmart's website is frustrating. How the world's largest retailer has managed to spend tons of money and end up with such an incredible POS (and I don't mean point-of-sale) is mind-boggling. Not only are they completely failing to leverage their primary competitive advantage (vs. Amazon) -- their retail stores -- but they fail to simply deliver a simple shopping site. (Their search results are an absolute mystery. Maybe their programs need an SQL 101 course.) If they were trying to put together an example of how NOT to program a website, they couldn't end up with anything worse!

Their service is satisfactory, providing list of products & grocery items at reasonable rate & thus providing discount offers too is good. The only issue is you required to wait in long queues to get your items done so if it is resolved it will be great for them to offer more good service

I can always depend on Walmart whenever and for whatever I need. I shop there at least once a week because of the wallet-friendly bargains, trendy fashions, (I'm such a Fashionista)! And friendly and courteous associates. P.S... If you haven't seen someone for a long time, shop your local Walmart and you just might run into them because EVERYONE shops Walmart! LOL.