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Wayfair

How would you rate Wayfair?
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Australia
1 review
2 helpful votes
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Promised goods, even received email saying being dispatched. No goods arrived

Date of experience: October 19, 2014
Washington
2 reviews
0 helpful votes
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It took awhile to be delivered but love it overall.

Date of experience: August 3, 2015
Florida
1 review
3 helpful votes
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Terrible
October 15, 2015

Sent my things to the wrong address and refused to do anything to fix the situation.

Date of experience: October 15, 2015
Oregon
1 review
0 helpful votes
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$#*! them
December 4, 2022

$#*! $#*! lying fags
$#*! $#*! lying fags
$#*! $#*! lying fags
$#*! $#*! lying fags
$#*! $#*! lying fags
$#*! $#*! lying fags

Date of experience: December 4, 2022
Oregon
4 reviews
13 helpful votes
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Love their cat collar selection! I wish they also had them in some designer collections.

Date of experience: July 25, 2013
Georgia
10 reviews
16 helpful votes
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BAD RETURN POLICY
January 4, 2017

Customers are required to pay shipping and then wait months for a refund.

Date of experience: January 4, 2017
California
2 reviews
2 helpful votes
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Wayfair has quality products, free shipping and a very polite customer service department.

Date of experience: January 7, 2016
New York
4 reviews
1 helpful vote
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Home furnishings
August 11, 2015

Prompt delivery and free! Great quality furniture for reasonable price.

Date of experience: August 11, 2015
Canada
30 reviews
25 helpful votes
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I love everything they have in stock on every occasion. A shopper's paradise!

Date of experience: August 4, 2016
Iowa
20 reviews
26 helpful votes
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It was okay I had a little problem with the return

Date of experience: February 15, 2015

Overview

Wayfair has a rating of 1.3 stars from 2,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wayfair most frequently mention customer service, delivery date and credit card. Wayfair ranks 683rd among Furniture sites.

service
820
value
745
shipping
766
returns
633
quality
657
This company does not typically respond to reviews
+566