logo
logo
Wayfair
Write a Review
Home & Garden/Home Shopping/Furniture
business logo of Wayfair

Wayfair

wayfair.com
Write a Review
How would you rate Wayfair?
grey star
grey star
grey star
grey star
grey star
Sanju G.
Maryland
1 review
7 helpful votes
Follow Sanju G.
Unfollow Sanju G.
Send Message
Share Review
Report Review
Grossly overpriced with cheap materials
July 13, 2016

Cannot compete with Walmart or Target in pricing and quality. Its a surprise this company exists!

Date of experience: July 13, 2016
Angie R.
Ohio
1 review
0 helpful votes
Follow Angie R.
Unfollow Angie R.
Send Message
Share Review
Report Review
Ordered a sofa table and loved it
November 14, 2014

Ordered a sofa table and loved it. Fast delivery exactly like the picture.

Date of experience: November 13, 2014
jalin f.
Illinois
2 reviews
2 helpful votes
Follow jalin f.
Unfollow jalin f.
Send Message
Share Review
Report Review
Always helpful
July 23, 2020

THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New dining room chairs are amazing!

Date of experience: July 23, 2020
c p.
Oklahoma
2 reviews
8 helpful votes
Follow c p.
Unfollow c p.
Send Message
Share Review
Report Review
Always perfect
October 21, 2015

I have purchased several items from wayfair. Every time has been a very positive experience.

Date of experience: October 21, 2015
Winter D.
Kentucky
1 review
0 helpful votes
Follow Winter D.
Unfollow Winter D.
Send Message
Share Review
Report Review
SEX TRAFFICKING
July 10, 2020

STOP BUYING FROM THEM. THEY ARE SELLING KIDS. THERES SO MUCH EVIDENCE AND ITS DISGUSTING! I HOPE THIS BUSINESS GETS SHUT DOWN FOR GOOD!

Date of experience: July 10, 2020
Olya O.
Oregon
1 review
0 helpful votes
Follow Olya O.
Unfollow Olya O.
Send Message
Share Review
Report Review
Less than 1 star
September 12, 2023

Я пробовала заказать диван раз 6 и все время они в итоге отменяли мой заказ. Дозвониться к опараторам невозможно, сервис ужасный, в то время как я ожидала свой диван, они прислали очередной отказ. Мы пробовали с разных аккаунтов заказать, а итог один, ужасный сайт

Date of experience: September 12, 2023
60 reviews are not recommended

Overview

Wayfair has a rating of 1.3 stars from 2,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wayfair most frequently mention customer service, delivery date and credit card. Wayfair ranks 683rd among Furniture sites.

service
820
value
745
shipping
766
returns
633
quality
657
This company does not typically respond to reviews
+566
Shop Wayfair for A Zillion Things Home across all styles and budgets. 5,000 brands of furniture, lighting, cookware, and more. Free Shipping on most items.

Company Representative

Dylan Mccarney
Dylan M.
Typically does not respond to reviews
  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

See reviews as you browse!
Get the Chrome Extension.

Have a question about Wayfair?