business logo of WeatherTech

WeatherTech

How would you rate WeatherTech?
grey star
grey star
grey star
grey star
grey star
Kentucky
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Send Message
Share Review
Report Review

Wind Deflectors
October 16, 2020

Purchased for 2020 Honda CRV. Horrible fit, edge broke on the drivers side. All 4 windows they interfered with window operation. Will never purchase from this company again.

Date of experience: October 16, 2020
Georgia
1 review
2 helpful votes
Follow Dustin B.
Unfollow Dustin B.
Send Message
Share Review
Report Review

Miata ND
August 16, 2022

Do not buy Weathertech for your Miata ND 2017-Present models. Inferior fit becomes ugly looking. I would recommend sticking to regular car mates; they look much better!

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
Follow Stephane M.
Unfollow Stephane M.
Send Message
Share Review
Report Review

Jai commande des tapis weather teck pour cruze, mais je me suis trompe de modele, apres une demande de retour, je retourne a mes frais [ 33 $], le lendemain on me rapel pour me dire quil ne les aceptent pas car il sont supossement invendable car trop graphigne?
Quel surprise pour un produit supposement le meilleur selon leur site, on me les retournent et je ne trouve aucunes scratch,
Belle compagnie qui se foutent de leur client, ca fait 3 email que j, envoie au service mais personne ne rapelle.
Achete donc des tux mate.

Date of experience: October 19, 2022
Arizona
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Send Message
Share Review
Report Review

I purchased a full custom fit sunshade for my Equinox. The front windshield does not fit. And they don't care!

Date of experience: August 12, 2021
South Carolina
1 review
2 helpful votes
Follow Theresa R.
Unfollow Theresa R.
Send Message
Share Review
Report Review

Not worth the money
June 12, 2020

I bought a new car and so I bought everything weathertech because I wanted to protect it and keep it new First of all the shipping charges are crazy, there is no tracking information available so if you order multiple item it comes all separately. The cargo liner is too big and when I go to close the hatch on my SUV, it stops because it sees an item in the way. I bought the front seat covers and the covers don't fit properly and don't cover the entire seat. In addition they don't leave a cut out for the seat controls in the cover. There is no back to the cover and the cover constantly has to be adjusted. The worst item is the door shields to protect your back doors from kids and pets. They have little tabs that slide in the window and that is the only way they hold on. My dogs knock them off each and every ride and I now have holes from their nails in my leather doors. Go to autoparts store - cheaper and you can find items that fit better and aren't so expensive. I spent over 1,000 on Weathertech junk!

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
Follow Katherine F.
Unfollow Katherine F.
Send Message
Share Review
Report Review

I spent a decent amount of money getting car mats for two cars for Father's Day, I was worried because i had only been charged for one set and I received an email that they had been shipped. I decided to call because I was worried something went wrong with the second set. I was connected with one of their agents named Yadira and she was ABSOLUTELY FANTASTIC. She was extremely nice and went out of her way to explain they don't charge you until they send the product out and for my other car they just needed a little more time (which it's only been like 3 days). She went out of her way to also get my address to send me my own personal catalog because I'm super interested in this company now. It's so nice and refreshing to speak to someone so kind during such a hard time with deliveries and everything else that is hard on us all right now. She even gave me her email if I get worried again and want to check in before Father's Day. I will definitely be ordering more products from them because they clearly are such a nice and hard working company. My girl Yadira needs a raise!

Date of experience: June 9, 2020
California
1 review
5 helpful votes
Follow Sandra M.
Unfollow Sandra M.
Send Message
Share Review
Report Review

Purchased the cargo liner and it not even close to fitting. Paid $140 with shipping and I received crap

+1
Date of experience: March 6, 2021
Del H. WeatherTech Rep
over a year old

Please contact us at 800 441 6287. We can get this fixed for you. Thank you.

Canada
1 review
2 helpful votes
Follow Merryn S.
Unfollow Merryn S.
Send Message
Share Review
Report Review

I ordered the floorliners for my car And received it in couple days. When I opened it, the first row flooliners were packed with plastic bag and 100% good conditions, however, the second row floorliner had a lot of scratches and dust, also no plastic bag packed, nothing. I emailed, noone answered me, I called them and they said it's normal. I said I wanna to return, they said " you have to paid the shipping fee". Such a bad customer service and bad company. I HAVE NEVER EVER BOUGHT PRODUCTS FROM THEM. NEVER!

Date of experience: July 29, 2020
Kentucky
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Send Message
Share Review
Report Review

I bought a set of 3 floor mats for my daughter's car the front row and the 3rd row fit perfect, the 2nd row the holes did not line up. She took photo's and talked to customer service, they told her the car had the problem and not the mats. She was a Nissan for a service and she asked the mechanic to look and he agreed the holes did not line up. Weather tech told they couldn't replace the 2nd row, her only recourse was to send them all back at her EXPENSE and they would refund her the money minus their SHIPPING COSTS, she would have lost approximately 1/2 of the cost of the mats, she she kept the improper mats. They might be made in the USA, but they are RIPPING OFF the AMERICAN CONSUMER, so what PRIDE is there buying MADE in the USA. Very disappointing

Date of experience: March 16, 2024
Ohio
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Send Message
Share Review
Report Review

Clearing
August 16, 2021

I got the mats to protect my car, but I tried to clean and they DON'T clean well. I called and now they tell me I should buy their cleaner and protectant! NEVER buy anything else from this company!

Date of experience: August 16, 2021
Canada
1 review
0 helpful votes
Follow Stephane S.
Unfollow Stephane S.
Send Message
Share Review
Report Review

The CupFone XL don't fit the VW Tiguan as advertised. Customer service refuse to understand and just blamed me. Now I have to pay the shipping to return this "universal" product.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow Greg G.
Unfollow Greg G.
Send Message
Share Review
Report Review

Great job
March 3, 2024

The Weather Tech floor Mats fit perfectly, and are made of strong material. They arrived quickly and in good condition.

Date of experience: March 2, 2024
Rhode Island
1 review
2 helpful votes
Follow H A.
Unfollow H A.
Send Message
Share Review
Report Review

The phone cup holder is not worth the money at all. I am actually surprised that it would not hold up an Apple 7 with the extension option.
The application is a 2014 Toyota RAV4 with 2 cup holders. Both are in horrible positions to look at the phone even when at idle. My issue is that the extension arm was tightened to the point of breaking the wheel off where it meets the cup. It held the phone still until you touched the screen or hit the home button. It slowly sank down. I politely suggest you go back to the drawing board. For the $50 it was not at all what I expected. I wouldn't take it if you gave it to me for free as it did not work. Weathertech customer service promptly gave me an RMA.
For the RAV4 the only thing that would work besides the suction cup on the windshield would be the vent clip. But that would need some reinforcing and modifications made to the clip that hold the vent louvers.
After reading other reviews I see that others said their box was in bad condition. Mine also.

Date of experience: September 1, 2020
Canada
1 review
3 helpful votes
Follow Pierre R.
Unfollow Pierre R.
Send Message
Share Review
Report Review

Horrible customer service. After 30 days, no idea on the status of my order. You can't reach them by phone. 3 emails so far and no answers.

Date of experience: October 25, 2020
Massachusetts
1 review
3 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

"No product support"
April 20, 2020

Retaining clips cracked on my molded floor mats for my ford Explorer. Weathertech solution buy another set! They don't sell parts separate.

Date of experience: April 20, 2020
Kentucky
1 review
0 helpful votes
Follow Bonnie D.
Unfollow Bonnie D.
Send Message
Share Review
Report Review

My Christmas present to myself was WEATHERTECH MATS FOR MY CAR! WHAT A JOKE. TRUE FLIMSY CRAP! I SENT THEM BACK AND GOT CHARGED $65.00 FOR RESTOCKING FEE!

Date of experience: June 9, 2022
New York
1 review
1 helpful vote
Follow Marie S.
Unfollow Marie S.
Send Message
Share Review
Report Review

In 2010 bought an Acura RDX. I bought the WT floor liners front, rear and cargo liner. I traded the car in 2021 with the same mats inside. Yes, the driver side was worn, but what do you expect after 10 years? My next vehicle was a 2020 Honda CRV for which I bought WTHP mats. This was a lease so I turned it in this year. The mats were in pristine condition. Wish I had taken them out and sold them myself! I did keep the cargo liner which fits perfectly inside my 2023 Tucson (go figure). On the site it says you have 30 minutes to cancel your order. Well, I canceled 4 or 5 days later with no problems. I thought I wanted Smartliners until they arrived. What a disappointment! They felt like hard plastic and look cheap. They fit nicely, but nowhere in quality as WT. Of course I had to pay to return them at a cost of $25. Then I order WT from Hyundai Shop. BIG mistake! They were poorly packaged, no one answers the phone, initial price was higher, they dont carry WTHP, so, I am sending them back! Again, cost of $25. So, had I gone with what I know, instead of trying to save a few dollars trying something different because of ratings, suggestions, recommendations, etc., I would have $50 towards the WTHP that I really like! They fit well in my Honda and I expect no less from the new ones. Customer service was courteous and helpful, I got my refund from the first ones I ordered (which I should have kept), and I have re-ordered. This is my opinion based on my experience.
Subtotal $204.90
Freight - $18
Insurance $6.95 (optional)
Tax - Based on where you live

Date of experience: May 22, 2023
Canada
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Send Message
Share Review
Report Review

NEW INSTALL
November 9, 2022

We just had a new water tank installed.
Great service! Great staff!
Would highly recommend Weather Tech.
Thank you.

Date of experience: November 9, 2022
Arizona
1 review
2 helpful votes
Follow R L.
Unfollow R L.
Send Message
Share Review
Report Review

Ordered sun screen for Volvo XC70; didn't fit. Return shipping cost more than the product cost! Don't know why?

Date of experience: August 12, 2022
New York
13 reviews
4 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

Not so laser fit
February 18, 2023

I'm not that happy I must say I thought that they would have fit much better. Especially in my Special edition show Truck.

+2
Date of experience: February 17, 2023

Overview

WeatherTech has a rating of 1.7 stars from 353 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeatherTech most frequently mention customer service, floor liners and passenger side. WeatherTech ranks 2255th among Autos sites.

service
156
value
174
shipping
160
returns
115
quality
160
This company does not typically respond to reviews
+109