WeatherTech

I ordered wind deflectors ( rain guards) for my 2018 Nissan rogue sport, receiver them for a Rogue- windows didn't fit. Called customer service to return- the lady i spoke with was the most condescending rude woman I've ever encountered who deals with people as her job. Was told I could order and pay for the correct guards, and when they received my return, my account will be credited. WHAT? You won't ship correct ones when the wrong ones are returned? Basically, pay us AGAIN, then we'll credit you. I've heard good things about their products b4, thats why I chose to purchase from them in the first place. I don't have a lot of money- single mother with only part time job- it was BIG purchase and decision 2 even buy these in first place. Needless to say, im extremely disappointed and will NEVER purchase another product from Weathertech. If the chick on phone wouldn't have been so aggarant and rude, i would have considered purchasing the CORRECT set, Which by the way is what I ordered THEY are the ones the sent me the wrong thing. Never again. I'm SHOCKED at how I was spoken to. Really. Now, im paying for return shipping AND restocking fee. Makes perfect sense to me, some THEY'RE the ones who screwed up- right?

I bought the cut to fit mats and they dont reach the sides. How can I do a review in 100 letters? Wtf

I purchased a set of car mats for my 2022 bmw 740 I and they're wonderful I will suggest them to anyone in the market for some mats

The floor mats curl up. And I can't get into car without tripping. Customer service told me to get a hairdryer to try and bend it flat. Really?

I'll be brief. The product is flimsy and they damage their own product by packing poorly. The product doesn't fit as nicely as I thought it would.

They sent me the wrong floor liners, they will not exchange for the proper ones. Don't waste your time or your money.

Ugly unfortunately did not match product or even come close. Weather CEO would be embarrassed to have these in his car.

I buy many new vehicles (roughly once every year and a half.) I purchase WeatherTech floor liners for ALL of my vehicles. Now, while they do have the absolute BEST product on the market when it comes to protecting the floor of your vehicle, they have the absolute WORST customer service I have ever experienced in my 36 years on this planet. Their website states that you have 30 minutes to make changes to any order, or your order is final. What company is so audacious to put that on their website!? You people sell overpriced floormats, not heaven! Get over yourselves. They offer ZERO loyalty programs or discounts for repeat customers. They even fought me on the free shipping for multiple items in one order. They talk to you like they're your Dad letting you get away with whatever it is "just this one time." I'm a paying CUSTOMER! Who talks to people like that. Now, I know some of you may think I'm a "Karen", but I have in fact been a customer service representative, and been on the other end of those calls. The way they act, and their company policies are far from acceptable. The sad part is it's not just one person having a bad day, this is literally ANY representative you interact with. Don't believe me? Try it. Make up a simple problem, call them and be polite, see how you are treated. Let me know how it goes. I am going to look high and low for another company to do business with from now on. They can't be the only one making decent floor liners. For $300 a set I'll start cutting them myself. I wouldn't mind paying the fee if they at least acted grateful for my patronage. PLEASE look elsewhere. These people make a great product, but they need to be taught a lesson.

They do not perfectly fit my cars floor. Any water will go under the mat. Not sure its worth the money.

Don't buy these. They look good but are useless. They don't protect the front or back sides of the vehicle. What a waste of time and money.

Not worth the money they curl up on the edges I've taken them out tried to get them to lay back flat they continue to curl up

Beware of weather tech mats, just bought new ones for a 2021 vehicle, thin as paper. Must be made in China!

I have been fighting this situation since April 2021- it's now mid-December 2021 ( > 7 months). HOPEFULLY their upper-management will assist, but I'm not holding my breath._GIVEN: I purchased Front Hood Wind/ Bug Deflector & side window wind deflectors for Ford F-150 Lariat._PROBLEM: I cannot locate a WeatherTech Dealer (Diamond on down) who will install these components UNLESS you bought them from that dealer._SITUATION: WeatherTech "dealers" will not support the company (WeatherTech) by installing online- purchased WeatherTech products (PERIOD)_TAKE AWAY: Do_NOT_ purchase online (from WeatherTech or Amazon or ANYONE else) since WeatherTech dealers OR WeatherTech Customer Support will NOT support you._CAVEAT: After aggressive emailing and complaints, WeatherTech Sales Management is attempting to find a Dealer who will actually do this... we'll see. IF they DO come through, I will edit this review.