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Wine Insiders has a rating of 3.0 stars from 1,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Wine Insiders ranks 86th among Wine sites.
This company does not typically respond to reviews
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
I accidentally placed an order, realized my mistake 2 hours later and contacted wsjwine.com via their chat bubble. They said they would try to cancel it but but the order has already gone to the warehouse and probably it couldn't be stopped. But if it was stopped I'd be charged a $28 restocking fee. Just plain stupid. Of course no phone number available to speak with a human. WSJWINE.COM from now on.
I have been a customer for almost a decade and Wine Insiders is the only place I buy my wine online. A business that truly cares about their customers. I love that I don't have to join a wine club either. Thanks Wine Insiders.
Products used:
Wine and lots of it!!
We have never had a bad bottle of wine. We order and it is promptly delivered... and very quickly too... every bottle is packaged perfectly... and free delivery which we love and which other wine clubs don't offer.
Hi William,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We love trying all the different wines and usually just go with the mixed selections. Delivery is so quick and the packaging is superb. Never had any issues with any of the deliveries. We love all the wonderful deals! Keep up the great work!
Hi Gail,
Thank you for the great rating and taking the time to send us your positive feedback. We re pleased you are enjoying the selections and hope to keep your continued support with new varietals we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I loved using this service in the past but recently the wines I prefer are no longer available. I had 10 or more choices when I started using the service but now it's down to 2 or 3. I will continue to use the service once those choices I prefer are again available. Note that the the logistics related to ordering and delivery are excellent...
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi James R,
Thank you for taking the time to reach out and provide this feedback. We have recently added several new varieties onto our site along with restocking our most loved selections. We hope you are able to find some old favorites listed again and new favorites yet to be discovered!
If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.
Sincerely,
Wine Insiders
I have ordered from WineInsiders for a number of years. They sell wines from all over the world. Some of the wines have turned out to be favorites that I have ordered again and again. Some are just ok. They have constant sales and offers. So a good strategy is to keep a record of the specific wines you really like and then wait for a sale where they are available for a very good price. Then stock up so that you have something to drink while waiting for the next sale. WineInsiders has extremely good customer service. It is fairly quick to get a live representative on the phone and my experience is that they will correct any mistake or problem promptly and to your satisfaction. Orders are shipped very fast and the wine generally arrives within a few days.
Tip for consumers:
Be sure to wait for a good sale. Although they have good wines from all over the American wines are the most consistently good.
Products used:
Wine
I have been buying from wine insiders for a lot of years. I have been very happy with the service they have given me. Always impressed with how fast they ship the wine to me. The quality of the wine has also been very good. One time they sent me some sweet wine, which I do not drink, and they took care of it after I advised them of the problem.
Products used:
Wine
Hi George,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have a five point rating system when I drink a bottle of wine. The scale ranges from poor to excellent. The majority of the wines from Wine Insiders rate Very Good to Excellent ( four and five in my rating system). Wine Insiders offer a lot of specials and the prices are great for such good wine. I like that I can order on line and the wine usually arrives within a week of ordering. From my experience, not may wine clubs can match that. I highly recommend Wine Insiders and if you are new to ordering wine on line you would need to go no further than Wine Insiders.
Hi Peter,
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and will take note of your suggestions.
Please do not hesitate to reach out us regarding any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been purchasing wine from wineinsiders.com for many years. I have always enjoyed trying the new wines and the specials that I have taken advantage of have allowed me to purchase each bottle of wine at around seven dollars per bottle. This price cannot be beat. The customer service is wonderful, the wine is delicious, especially the California wine. I highly recommend purchasing wine from this company
Hi Sharon,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have been ordering wine from Wine Insiders for a while now, and I LOVE the selections and the service. I have a wonderful chance to try new wines and decide if I want to order them again. What a great idea it is to have a selection of wines for the customers to try, and then we can order our favorites the next time. I never have to leave home to order and it comes right to my door. This is especially good during the pandemic. Keep up the good work.
Hi Maryann,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service, as we continually strive to provide our customers with the best experience. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have been with Wine Insiders for a very long time now, I order cases of wine usually once a month sometimes more because of the great offers given to us. I love my wine collection and the selection of wine with this company is outstanding, I am partial to Italian and Chilean wines full bodied and dry reds and they do not disappoint with the selection and you can't beat the price, will be a customer for life,
Hi Laurie,
Thank you for taking the time to send us your positive feedback. We are pleased you are happy with our service and would love to assist you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine insider is a place that sells great wine, at great prices. The shipping is super fast and the one time I had to call customer service they not only help me but got me a better deal than the deal I was looking for. Love the free and fast shipping but love the wine more because it is a a reasonable price.
Hi Henderson,
Thank you for your great rating! We really appreciate taking the time to send us your positive feedback and are pleased to hear you are satisfied with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have ordered from Wine Insiders many times. The deliveries are received quickly, well packed and they often include an extra gift, which is always appreciated. I have ordered reds and whites and have never been disappointed. Delicioso!
Hi Monica,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I love the wines and the prices. Delivery was slow during the first couple of months of COVID, but now they are back on track. I usually receive my wine in a week. White wines for summer, red wines for fall.
Hi Dee,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
First time shopper, and won't be the last time. On time shipment and product stated on marketing material online are accurate, looking forward to trying out all the wines Wineinsider has to offered from the comfort of my home. Thank you
Hi Pat
Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are pleased you have enjoyed the selections and hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
I tried wine insiders through a groupon I purchased. The deal was amazing for 15 bottles! I was a little bummed that delivery was delayed, but it was due to COVID and I still got it within a week. There are always amazing deals to take advantage of too. I'm now sold and have placed 4 or 5 orders since. I really like the selection and that I don't have to subscribe to anything. Also love that shipping has been within a couple days.
Hi Jackie,
Thank you for your feedback and for purchasing from Wine Insiders! We're glad you enjoyed your wine and would love to help you out with any of your future wine needs. While our shipping time was considerably delayed earlier this year due to the virus, it has returned to our standard 3-5 business day time frame.
With daily offers and new selections, we are positive you will always find the best option to suit your wine needs. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Not only all the nice things I said in the title of my review but I like the fact that you are not locked into a subscription where you have to pay and order. Wine Insiders is a pay and order as you have need.
Products used:
Wine
Hello Todd,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
We have been purchasing wine from Wine Insiders for over 2 years. We have never had a wine we did not like. We especially like the sales where you choose the bottles you want at especially good prices.
Hi Diane B.,
Thank you for taking the time to provide this feedback! I'm glad to hear that you've been enjoying the wines and promotions. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
Really crap wine. Really, ridiculously bad. I was truly excited about the advent calendar, and it's been nothing but crap. Crap, crap, crap. This review would have been the first 3 words, but I was required to write more. Crap.
Tip for consumers:
Get your wine elsewhere.
Products used:
Advent calendar
Hello Jen
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I 'd like to thank Wine Insiders for their commitment to quality wines and super service. My experience has been one that all I recall is ordering wine and having it delivered to my home and that's it and; for me, that's a good thing. No drama, no hassles. It's easy. And that's a good thing.
Hi Tae,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wine I purchased arrived surprisingly quickly considering the delays in shipping due to the pandemic. I purchased all red wines and the selections I received are amazing. If you enjoy Cabernet or Merlot, I believe you will enjoy the selections being shipped to you.
Hi Craig,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Excellent people to work with and great wine values. I've shipped wine all over the US with just as much excellent customer service as if the wine was being shipped to me. Watch for the great specials!
Hi Sandra,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have tried white, rose and red wines from Wine Insiders and have not had a bad one yet. And I am picky about my red wine. The variety is great - they offer wines from all over the world at a price lower than my local wine shop. I love the option to ship to my local pharmacy so I can pick up up at my convenience instead of having to be home to sigh for it. The usually ship right away. During the first month or so of COVID, there was a little delay due to the volume, but they set expectations and gave me a discount on my next purchase to make up for it.
Hi Michele,
Thank you for the great rating!. We appreciate your positive feedback and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine insiders has a great assortment of wine at a great price! I have belonged to wine clubs in the past and I love being able to order the wine that I want when I want it from Wine insiders. The delivery time is quick and the bottles are always packed impeccably. Wine insiders is my go to winery!
Hi Catherine,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and have enjoyed the selections you received.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have only tried three of the seven red wines I ordered, they were a little vinerary after taste. Didn't love them, will try the rest and see how it goes. I only drink red wine and normally enjoy it, not sure about these wines yet, hoping they will taste better then the first three.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good wines at great prices. Grab a sale every now and then. The selection's not enormous but it's good, and the wines are good and good values.
If they read this, I'd love it if they had a few more cheap porch-pounding whites and/or vinho verde for summer quaffing. But their good reds are really great deals.
Hi Kevin
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and would love to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Gain trust and grow your business with customer reviews.
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
Hello Laura,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST