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Wine Insiders has a rating of 3.0 stars from 1,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Wine Insiders ranks 1st among Wine sites.
This company does not typically respond to reviews
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
I accidentally placed an order, realized my mistake 2 hours later and contacted wsjwine.com via their chat bubble. They said they would try to cancel it but but the order has already gone to the warehouse and probably it couldn't be stopped. But if it was stopped I'd be charged a $28 restocking fee. Just plain stupid. Of course no phone number available to speak with a human. WSJWINE.COM from now on.
Have been a customer of Wine Insiders for the last six (6) years and do not buy wine from any other place now. The website is easy to navigate, read about the different wines and take advantage of their sales that can truly be exceptional. Ordering is easy, I am on the East coast and my box arrives within 48-72 hours. Never received a broken bottle and had any problems.
Tip for consumers:
Read the reviews if you do not know of a particular brand and be open-minded because the reviews will give you correct information about the type of wine.
Products used:
Bought very good bottles of wine
I discovered this business through American Express. It delivers on its promise by selling good wine for reasonable prices and assures it is delivered promptly. Fits my idea of a good business doing things right!
Products used:
Wine, wine, and more wine!
Hello T. J,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Not sure how I found out about Wine Insiders but I'm sure glad that I did. I've had the pleasure of experimenting with many different varietals that first, I never knew existed and secondly, would never have thought to try. Amazing selection. Excellent customer service!
Hello Jae,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I was referred to Wine Insiders by a friend. The original case ordered using groupon was the most complicated, but afterwards it was quick and easy. I can even pick up at a FedEx drop after work so I do not need to be home for signing. I like to try new wines and share with friends. There are favorites I reorder. I find the value, selection and ease of shopping an excellent option for my busy schedule.
Hi Linda L.,
Thank you for taking the time to provide this feedback. I'm glad to hear that you've had nothing but positive experiences with your orders! If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
I have been mostly satisfied with the wine I have purchased. The pricing was excellent, if you don't want to spend a lot of money. Some has been excellent; most average but acceptable, and a few, real stinkers. Oh, well, as they say, you get what you pay for. I have a weakness for French wine, and they've got that galore, but most of it, I notice, is from Bordeaux, which is famous for its cheap, mass-produced product (intended years ago for the British market, I believe). That doesn't mean it's all bad, though. Some were fabulous. Service was excellent, delivery fast, and I will order again. (BTW, where are those coupons? I haven't seen any!) Also, throw us a burgundy once in a while!
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi,
Thank you for taking the time to send us your feedback. If there is a selection that does not suit your palate, kindly reach out to us and one of our representatives will find an adequate resolution.
We understand that not every selection you receive will suit your palate. We will do our best to make your experience the best we can.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been ordering wines from Wine Insiders for about the last two years, and so far, I have never been disappointed. Excellent, curated wines are offered at excellent prices and delivered to my door in a timely fashion. They offer nice discounts and incentives too.
Tip for consumers:
If you enjoy drinking excellent wines from around the country and the world, take a look at the reviews Wine Insiders provides.
Products used:
Wine
Hello Joseph,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I was hesitant to order wine online but decided to give it a try a couple of years ago and I've never been sorry! Every bottle has been amazingly good and you can't beat the price for wine delivered right to your front door! We have discovered several new favorites along the way. Don't hesitate — you won't regret it!
Hello Lauren,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have been buying from Wine insiders for so many years, probably at least 20 years! Shocking, right? Well, not really. You know they say "if it's not broke, don't fix it". I agree. Wine Insiders has treated me well given me great deals with good wine. No reason to look elsewhere. My last case was actually a gift I had sent to a good friend. I was confident enough to know the wine would make a good impression and never embarrass me. So, if you want good wine, at very reasonable prices with free shipping often... then this is your go to page.
Tip for consumers:
Enjoy.
Products used:
i have never used refund.
Hi Marie,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
The vast majority of wine drinkers do not want to pay more than $10 per bottle for a decent wine. Keep your sights on this target with free shipping and you will always have a smile on your profit picture
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi John,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We started buying Wine Insiders through Groupon. Truth be told, we're not wine snobs, or even that knowledgeable about wine. So the price was right and the wines are just fine. I recently was able to order 15 bottles of my choosing at a great price, which was terrific. And another point in their favor: No commitment to buy wines every month! I really appreciate that!
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Ed,
Thank you for taking the time to send us your feedback. We appreciate your continued support. If there is ever any issue with any of the selections you receive, reach out to us and one of our representatives will assist you in the matter.
We will always attempt to make your experience with us a great one.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
After signing up for another wine club that requires me to buy regularly, it was great to see that Wine Insiders has no such requirement. So far all the wines have been delightful, and they've also arrived in a timely manner—usually a few days earlier than estimated. I'd recommend this to anyone looking to fill up a wine rack without spending a fortune.
Hi Missy,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
We have been Wine Insider customers for several years. We are not nor pretend to be sommeliers but enjoy good wine at a good price and Wine Insiders consistently delivers with selections that meet or exceed. We love the variety and flavor adventures provided with every shipment. Customer service is always friendly, professional and efficient addressing any issues and questions, the very few times we needed to contact Wine Insiders concerning an order received.
Hello D. J
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Been a customer of Wine Insiders for several years now. Tried some of the other clubs and always returned to them for their quick service, best selection and for being the fairest in pricing (usually the best price). Customer service is outstanding should a problem come up it's easily taken care of. No monthly charges, hidden costs or unwanted delivery orders. Only pay for what you want when you want it. They have numerous sales and unlike other wine clubs they apply over their entire stock which is substantial. Give them a try and you too will be long term customer.
Hi James,
We appreciate you taking the time to send us your positive feedback. Should you have any questions regarding a particular selection or offer, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered wine from this company 3-4 times and each time was very happy with my purchase. I was able to easily select a nice variety of wines at very reasonable prices, thanks to the detailed descriptions and customer reviews about each wine. Also, I could choose to have the wine shipped for free to my door, or to a nearby fedex location to be held for up to five days. I decided to have my wine shipped to the Walgreens by my house, which has a fedex counter, so I didn't need to be concerned about being home when the wine arrived. These wine shipments require an adult signature. I have also received nice little gifts (wine openers and such) for special wine promotions. I also like that I am given updates about the wine shipment, and the whole process is very easy and smooth.
Tip for consumers:
I recommend reading customer reviews about the various wines.
Products used:
wine and free gifts such as wine opener
Jello Bridget,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Heavily discounted online wine comes at a cost while the wine itself is mediocre (no high-end wines to choose from). Don't advertise on amex offers if it means the offer isn't better than the discount already existing on the site. Cringe advertising model.
Their one commendable feature is their email support service.
Hello Eric
Thank you for taking the time to send us your feedback. We sincerely apologize for the inconvenience. Please reach out to our customer service team for assistance in resolving this concern. Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
OK... so it was bound to happen. After years of ordering a case every few months (many I give away as gifts so don't worry about me) I got my first bottle that was well. Just not great. So I called customer service. The young lady pointed out that I had two bottles that were the same and she cheerfully gave me a credit for both. No hassles... just the opposite. Just good old fashioned customer service. Still my favorite company!
Tip for consumers:
Be careful of "wine clubs" that rope you in with an initial good deal and send wine without you ordering. Wine Insiders will never do that.
Products used:
Wine
Hi Glenn,
Thank you for the great rating and positive feedback. We value your input and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been using Wine Insiders for many many years and have always been very pleased with their varied selection, great sales, prompt delivery and wonderful customer service. An A-one organization from top to bottom.
Hello Steve,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
First time I used an online site to order wine. The site is easy to use, can track your past orders, wine you mark as favorite. Many types to select from. Company keeps apprised of your shipment. They resolve issues quickly and favorable. Would highly recommend this company.
Hi Margaret,
Thank you for the great rating and positive feedback. We pleased you are satisfied with our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
He has never had a bad bottle of red wine in 3 years from Wine Insiders!
I get him a case for almost every holiday as my adult children are also red wine drinkers.
Best thing, no obligation to belong to a wine club.
If ever I can't order on my iPad, I just give them a call. Employees so kind and knowledgeable!
Thank you
Hi Nancy,
Thank you for the great rating and welcome to Wine Insiders! We really appreciate your positive feedback. Our representatives are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I joined Wine Insiders awhile ago and have been pleased with everything about the company. I was never much of a wine drinker but cook with wine. My family, friends and neighbors always enjoyed wine with meals, while visiting or sitting in the spa. So, I started ordering wine from Wine Insiders. They have great prices, sales, delicious wine, lots of choices and FREE delivery service, right to your door. You just need someone over 18 to sign. My neighbors only complaint is that they discontinued the Afternoon Delight Moscatos.
I, personally, am very pleased with this company.
Hi Sue,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been buying wine from Wine Insiders for quite a reasonable time. Only once did I complain and was credited to the value of two bottles. My most recent purchase (15 Reds) is outstandingly good. I strongly recommend you try Wine Insiders - you will not be disappointed.
Hi Robert,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Have used Wine Insiders for about a year. Due to being sheltering-in-place recently we cannot do frequent shopping so we ordered 6 assorted bottles of wine, using an emailed discount offer+ free shipping. Our assortment of wine was delivered in only 2 days, and so far all has been very good at a very affordable price. We even ordered a case of 6 sent to a family member that is also under the shelter in place order and they are also very pleased.
Hello David W.!
Thanks for your feedback and for purchasing wine from Wine Insiders! We would love to help you out with any of your future wine needs. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
I've ordered from Wine Insiders for three years. They have excellent discount sales and frequent discounted sets. All of the wines have been of good quality. Some are outstanding! Delivery has always been within 4-5 days with excellent packaging.
Hi Harold,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have bought from Wine Insiders for the last several years. It has been an excellent way to sample wines from many different areas, both US and international. It is easy, affordable and even fun, especially when you are choosing a case, to place your orders. Shipping is very reasonable (most of the time free), fast and VERY safe. It is so excited to get that box and unpack your newest wine trip!
Hi Pam,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine Insiders has become my primary source for table wines. They have a great selection, excellent customer service, and (my favorite) affordable prices. As an artist, that's important to me! I also love their fast, free shipping!
I've gotten in the habit of taking a bottle to anyone I visit. I also enjoy talking to friends about food and wine pairings--the right wine makes any food taste better.
I've been dealing with Wine Insiders for years, now, and my only problem has been storage!
Tip for consumers:
I could not figure out how to photograph my receipt. Annoying that you can't cut and paste.
Products used:
They sell wine. I bought wine.
Hello Alis,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Gain trust and grow your business with customer reviews.
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
Hello Claudia,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers