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Wine Insiders has a rating of 3.0 stars from 1,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Wine Insiders ranks 1st among Wine sites.
This company does not typically respond to reviews
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
I accidentally placed an order, realized my mistake 2 hours later and contacted wsjwine.com via their chat bubble. They said they would try to cancel it but but the order has already gone to the warehouse and probably it couldn't be stopped. But if it was stopped I'd be charged a $28 restocking fee. Just plain stupid. Of course no phone number available to speak with a human. WSJWINE.COM from now on.
Even their inexpensive wines, at $8-10, are exceptionally drinkable, but numerous more expensive wines are of very high quality. The best thing about their service is that they often discount their best wines in case and 15 bottle configurations. Some of their French and California wines are very nice.
Products used:
Wines, especially whites
I have been ordering from Wine Insiders for about one year. In all the wine I have purchased from them, I truly can no say that I have never received a wine that my family nor I did not enjoy. The prompt and free delivery adds to the satisfaction.
Hi Eugene,
Thank you for taking the time to send us your positive feedback. We are pleased you and your family are enjoying the selections.
Take advantage of our referral program share the savings. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We would love to assist you with any of your future wine needs. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been ordering from wine insiders for a while and I'm never disappointed. The wine is delicious, very well priced and the deliveries are quick. I have my favorites and love to share with my family and friends who can't believe the quality and price. I highly recommend wine insiders.
Hi Diane,
Thank you for taking the time to send us your positive feedback. We are glad you have enjoyed all aspects of our service and want to thank you for referring us to your frineds and family.
On your next referral we want you to take advantage of our referral promotion and give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
My husband & I tried the wines of Wine Insiders & were extremely pleased with them! All their wines were exceptional at an incredible introductory offer! They even included a print-out of a description of those wines along with suggested pairings. I highly recommend them to ALL wine lovers!
Tip for consumers:
We had the shipment go to Walgreens. That way, we didn't have to worry about our wine being stolen off our doorstep!
Products used:
wine
Hi Catherine,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We love the choices and convenience of ordering from wine insiders. The prices are great and we have gotten good quality wines. The are always shipped right away and sometimes we receive them next day. Can't say enough good things.
Hi Eileen,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wines that are affordable, great worldwide selection, prompt shipping and a website easy to navigate all from Wine Insiders. I've been ordering from them for quite awhile and have been very pleased with the process, and of course, the wines! Red, White and in between, I'm impressed with the varieties they list and and the wine regions they import from. It's enabled me to try wines from all parts of the world and new domestic American wines. Wine Insiders also has nice collections to choose from for undecided buyers or those that prefer a particular wine region. If you enjoy wine get-togethers with family or friends, enjoy group wine tastings, or just like a glass of wine with dinner, Wine Insiders is a great place to purchase your wine selections.
Tip for consumers:
Send an email every day with special pricing offer, will have to delete or set email preference.
Products used:
Wine
Hi A W, Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders offers a great variety of whites, reds, and sets, including wines from California, France, Italy, Spain, Chile, and Argentina. I have purchased several cases from WI and have loved every bottle. Shipping is prompt, and when COVID caused delays, the company offered generous discounts. Wine arrives perfectly packaged. Prices are at least 20 percent below retail.
Hi Jill,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine Insiders makes it easy to have a variety of wines in the house all the time - and in my budget. Saves me the hassle of going to the Liquor store and trying to guess which $6-$8 bottles of wine are actually going to be good. I love the service and will continue to use it.
Hi Kat,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
It's deceptive to have a photo of a corkscrew kit and written in bold font: "corkscrew kit in a lovely wood box" on the sign-up page, when it's not a sign-up gift. I opened the first bottle of wine today and it's not good - it's sour and bitter, not something I would buy again. I'll open more bottles later on and give more feedbacks.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Eve E.,
Thank you for taking the time to provide this feedback, and I do apologize about any confusion. We do have it stated that the corkscrew set is included in the second shipment on our Wine Club order page. I do apologize if you did not enjoy the wine. We do offer a Double Guarantee, so feel free to contact us regarding any wines you disliked at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.
Sincerely,
Wine Insiders
I started ordering wines about a year ago, and I have been completely satisfied. I can order whenever I want, and what I want. Delivery is two days after I place my order. I do nt have to order a certain amount of wine per year, which makes it nice for me.
Products used:
wines
Hello Fran,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Initially, I tried Wine Insiders because someone gave me a gift card. But I seem to be ordering again and again--trying new wines, exploring stuff that I would never have picked without the Wine Insider reviews (and great pricing). Thank you Wine Insiders!
Hi Kenneth
Thank you for the great rating and for taking the time to send us your positive feedback. Our representatives are always available to assist you with any of your future wine needs.
If you have any questions regarding a particular varietal or offer, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine insiders allows me to choose wines whenever I wish and when they are on sale. There is no requirement ever to purchase and no "automatic shipments" which require me to stop them before they are shipped.
Hi Kathleen,
Thank you for taking the time to send us your positive feedback. With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
After MANY emails, 1 return and 3 fed ex trips to pick up my order, I STILL do not have what I ordered! I will NEVER order from this company again! I was told "A Manager made a substitution to your order, as is their right and job. I invite you to read the Terms and Conditions regarding substitutions on wineinsiders.com." RUDE! What company sends you whatever items they want to send you despite what you ordered?!
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Nicole H.,
Thank you for taking the time to provide this feedback, and I do apologize about the experience you had. While we do make subs in the unlikely event that a wine is out of stock, you should have received communication regarding this. If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.
Sincerely,
Wine Insiders
Wine insiders offer a broad selection of wine at discounted prices. Service is great, usually receive the wine earlier than promised. It is a wine club that does not require monthly purchases. Prices with shipping are usually under $10 for a bottle of wine.
Hi Ken,
Thank you for taking the time to send us your feedback. We're pleased to hear of your positive experience with our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Please do not hesitate to contact us should you need any assistance. You can reach us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been ordering cases of wine from Wine Insiders for a couple of years now and I have never been disappointed. Their wines taste good and you can't go wrong with the deals you get. I always recommend Wine Insiders to my friends specially cause the wine gets delivered to you!
Hi Izzy,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Disclosure- haven't even tasted the wine yet but...
The prices that the Wine Insiders claim are retail prices are quite a bit higher than what I have researched them to be. Retail prices are in line with the selling price on Wine Insiders prices- so you really aren't saving much. I did not get the wine opener as well. I'll have to see what customer service states. I think I'm a one and done unless the wine knocks me out and I continue ordering.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Kathy A.,
Thank you for taking the time to provide this feedback. Most of our brands are private label and are only sold on our site. Therefore, sites such as Vivino will only have access to the prices on our site, and they will reflect exactly the same. Our customer service team would be happy to assist you with the wine opener, and somebody should have reached out to you.
Sincerely,
Wine Insiders
I have been a customer of Wine Insiders for several and I find the company to be a
Great source of very good wines from all over the world. The ordering, shipping, and receiving are all handled very good. The price is great, and the specials are even better.
I highly recommend this company
Hi Joan,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We have been members of Wine Insiders for over a year and look forward to when our box of wine arrives. The information the comes with the wine is very helpful and we have even tried some of the recipes. Their customer service team is also great to work with.
Hi Jessika,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Every case I have ordered, some I choose and some I let the vendor choose, have been great. Delivery time is excellent, and anytime I had an issue, it has been resolved quickly and professionally. The Racine winery is one of my favorites. If you're looking to ship excellent wines from around the world to your home, I highly recommend this vendor!
Hello Bonnie,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
As a long time customer of wine Insides, I have never had a problem with the quality
And price of the wine. Be it a bottle or case. Unfortunately, with the long delay in shipping
The wine, it is very difficult to plan a social event with relatives and friends counting on
The wine as the principal beverage.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Frank,
We appreciate you taking the time to send us your feedback. We apologize for the delayed shipping inconvenience. Although there were delays, our shipping time frame has resumed its usual 3-5 business day estimated delivery. However, we are pleased you enjoyed the selections and appreciate your continued support.
Please do not hesitate to contact us us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.Our agents are always available to assist.
Cheers!
I have been a customer of Wine Insiders for several years. Never have I been disappointed with the quality of the wines I receive. On several occasions I have ordered wines to be sent to family or friends as a gift. Feedback from recipients is always positive. I am very impressed with the customer service, timely delivery, and overall value of the wines I receive. I will be a Wine Insider customer for many years to come!
Hi Luann,
Thank you for taking the time to send us your positive feedback. We are pleased you are happy with our service and would love to assist you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy,
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have now ordered several times and have been extremely pleased with the choices, the prices and the timeliness in receipt of the wines I have ordered. Some of the wines are so good I will be ordering them again but it's fun to just get a variety and try them out. I highly recommend this company.
Hi Sheryl,
Thank you so much for taking the time to provide your feedback, we appreciate the great review! With daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I love ordering wine from Wine Insiders! Good wine and easy to order with fair prices. They deliver in a short time and deliver to my door. Have been a customer for about 10 years. Thank you Wine Insiders!
Tip for consumers:
I follow the reviews from others and online reviews when choosing from the wine list. Usually my picks have been always good.
Products used:
Red Wine
Hi Chintha,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Wine Insiders has a nice selection of wines and some very nice wine special offerings. Their shipping carrier, however, is FedEx Home, a subsidiary of FedEx Ground, comprised of lazy independent contractors. I would not recommend this wine merchant if you reside in an apartment building and are without means of picking up. Wine Insiders' Customer Service is not helpful in resolving shipment issues with the carrier, but they issue a prompt refund to the customer once FedEx has returned the shipment to their warehouse.
Hi Eileen,
Thank you for taking the time to send us your feedback. We sincerely apologize for the inconvenience. Please reach out to our customer service team for assistance in resolving this concern. Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Decent prices... free and quick shipping... great tasting wines. What's not to like? I will certainly order again in the future. In the meantime, My wife and I will sit back, relax, and enjoy the wines at our leisure.
Hi Richard,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and with daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Gain trust and grow your business with customer reviews.
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
Hi Michael,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers