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Wine Insiders has a rating of 3.0 stars from 1,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Wine Insiders ranks 56th among Wine sites.
This company does not typically respond to reviews
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
I accidentally placed an order, realized my mistake 2 hours later and contacted wsjwine.com via their chat bubble. They said they would try to cancel it but but the order has already gone to the warehouse and probably it couldn't be stopped. But if it was stopped I'd be charged a $28 restocking fee. Just plain stupid. Of course no phone number available to speak with a human. WSJWINE.COM from now on.
I live in a very rural, Mountain area with few stores so love the variety of wine (I am partial to Australian & New Zealand white wines). The delivery to the door is terrific and I can refill the wine frig easily.
The wine we have tried over several years has not disappointed us. Great prices, quality, and very good selection. We will continue to shop with Wine Insiders.
Products used:
Wine
Hello Patricia
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I buy lots of wines from this site. The wines are all very good and you can get some great deals. Shipping is fast and I've never had a problem. I've recommended them to many of my friends.
Tip for consumers:
Look out for great deals
Products used:
Lots of wines
Hello David,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have a Total Wine Store about three miles from my house and I have been buying wine there for the past eight years. A friend told me about Wine Insiders and I decided to give them a try. I was pleasantly surprised with the quality of the wine I received for less money than I had been spending for a lower quality wine at Total Wine. Not only have I enjoyed it, but when I give the Wine Insiders bottles as gifts, everybody loves them.
Products used:
Wine and more Wine
Hi William,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
In the past, I have joined Wine Clubs and dropped out of wine clubs. To be honest, I joined these clubs because the initial offer was good and even if I could not choose the wines I would receive on my initial order, at least they would be priced reasonably. Wine insiders was different! I CHOSE what I wanted and paid a fair price. I did not have to accept monthly, or any other time frame delivery. In other words, I chose what wines I wanted WHEN I wanted. Now for more GOOD news. The wine is in my opinion excellent. I do not admit to being any kind of expert on wine. I just like what I like. So far I have sampled a Malbac and a Reisling and have been extremely satisfied. I will undoubtedly make purchases in the future. Thanks for the enjoyment.
Hello Robert,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I've been ordering since 2017 (then with Heartwood & Oak). I'm not very knowledgeable about wine, so I've trusted Wine Insiders picks and I've been happy with them. The deals were MUCH better before Covid hit, but the prices are still fairly reasonable.
Hi L,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
My wife and I really enjoy the wines that we have ordered. A little skeptical at first, but not anymore. We always get the split of half whites/half reds because in that mix you will find a proper match for any situation. GREAT WINES AT GREAT PRICES. Gotta go, its time to pull a cork!
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Gary F.,
Thank you for taking the time to provide this feedback. I'm happy to hear that you and your wife have been enjoying the wines! If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
I have been purchasing from Wine Insiders for over 2 years. I usually purchase the Mystery Cases or special cases they advertise. I have ALWAYS been more than pleased with the wine that has been sent. Delivery is very quick and I am more than happy with the Wine I have received. I recently also had a customer service issue with Delivery, and Wine Insiders went above and beyond to rectify the issue. I could not be more pleased with the Wine Quality and Service received. You Rock Wine Insiders!
Products used:
Cases of Wine
Hello Dorthy
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have gotten wine from Wine Insiders and Wall Street Journal probably 4 or 5 times each. I like wine insiders as I can pick and choose from their fairly large selection of reds. As a general rule, I don't order the pre-made up case that is usually offered. So far, I have been very happy with the wines I have consumed and find them to be nearly as good as and in many case equal to the Wall Street Journal wines. I just wish they had more South African Pinotage wine and more Malbec offerings.
Hi Richard,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Have been buying my wines from WI for a bit over two years now - happily so, I can report. I am no sommelier, but I do know what I like and what reds (all I buy) I have tasted over those years - plenty of cabs, blends, French controlled name labels, Italian DOC's, Malbecs, Zinfandels, Spanish Tempranillos and many others - have never disappointed. Prices are way more than fair. If you are a judicious buyer, you can't fail in my view. Yes, i am exceedingly pleased with my relationship, for that's what it is, with Wine Insider. Great service, great wines, great prices.
Hi Paul,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our selections and hope to keep your continued support with new varietals we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
While we all Struggle with COVID restrictions, it's great to be able to select and purchase avgreat menu of wines without leaving home. With free shipping, Wine Insiders has my order to Florida in less than a week, packaged securely. I have been using Wine Insiders for 3 years and never disappointed in selection, price and service.
Hi William,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
What I love about Wine Insiders are the great wines at great value. No, you are not going to find names that you are likely familiar with, and no, you are not going to find 50 dollar bottles of wine. But for most of us, if we are honest, the 10 to 20 dollar, well selected brands (by wine insiders) will taste just as good if not better!
And if you wait until there are sales, you will find amazing deals. I mean amazing.
On top of that, Wine Insiders has never charged me shipping---not once. And the delivery is fast---I am talking a few days at most. Once at the height of the pandemic they took a bit over a week and sent me like 3 emails updating and apologizing! My WSJ Wine club (Where the wines are way way way more expensive and not really any better--though I use as gifts for more wine enthusiasts) takes like 3 weeks for a case to arrive.
I highly recommend you check this site out. Unless you are a wine snob. Then just go spend your easy money somewhere where they are happy to rip you off.
Products used:
all of them
Hi Travis,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have gotten three cases of 15 each and am loving it. Very nice assortment of wines at very reasonable prices. Had no problems with the deliveries either. Wine Insiders will be my first choice now.
Hi Sharon,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We order from Wine Insiders repeatedly and are never disappointed!
I've told many friends this is the go-to place to get excellent wines and really good prices.
Hi Doreen,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are always available to help you with any of your future wine needs.
Thank you for recommending us to your friends.
On your next recommendation, take advantage of our friend referral program. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great choices. Spain, Italy, California, Australia. Loved the variety. Will definitely buy again! The shipment came in about 4 days and was very convenient.
Hi Teri,
Thank you for taking the time to send us your positive feedback. We are glad you are enjoying the selections and fast delivery.
Take advantage of our referral program share the savings. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We would love to assist you with any of your future wine needs. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
With each order I try new wines, never knowing which ones will surprise you. I've liked nearly every wine I have received and keep coming back for more! Super fast shipping and easy tracking.
Hi Michelle,
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are enjoying the selections and are always available to assist you with any of your wine needs.
If there is a particular selection you are searching for, do not hesitate to reach out to us and one of our representatives will assist you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been truly impressed with the work that WI has been doing during this pandemic. Sent me a REALLY nice wine opener set for just being patient. Have recovered well in shipping times. Kudos
Hi Craig,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
This is a great place for wide variety of selection worldwide with excellent notes and pricing. Plus, delivery has always been quick with tracking information so I can see where our order is.
Hi Carolyn,
Thank you for the great rating and positive feedback. Our customer service team is always available, should you have any questions regarding a particular selection or offer.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Was introduced via Groupon. Never disappointed in the wines. The international red are amazing! I have ordered cases of 8 and 15. Shipped right to my door.
Would make great holiday gifts.
Hi Helen C.,
Thank you for taking the time to provide this feedback. I'm very pleased to hear that you have been enjoying our service. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
So far we've received fun wines at great prices. Delivery has been fast and efficient, too.
I've used this site for gift orders as well, and the recipients were thrilled.
Hi Carol,
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
No need to be concerned about unwanted deliveries. Wine Insiders only sends wine when you order them. Speedy delivery and great customer service. Prices for their specials are excellent. Enjoy!
Hi Garry,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great selection of wines at affordable prices. I've been able try to many new ones. My orders always ship super fast and, if there is a delay at all, I am kept informed. Love, love Wine Insiders!
Hi Lisa,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
We've gotten several cases of wine mostly reds but some whites as well. We have had a bad one. Every one is unique in its own way. Delivery is quick too! Can't beat it!
Hi Rita,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback and are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered a couple cases of wine. I have not been disappointed by one bottle so far. Great taste and high alcohol content lol.
For sure will buy from them again soon.
Hi Amber,
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the wine selections. If there is ever an issue with the quality of the wine you receive, please do not hesitate to reach out us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Fast service... good price. Selection and taste of wines better than our previous order about a year ago. If you want to experience many different wines this is the way to go!
Hi David,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Gain trust and grow your business with customer reviews.
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
Hi Joy,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!