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Wine Insiders has a rating of 3.0 stars from 1,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Wine Insiders ranks 56th among Wine sites.
This company does not typically respond to reviews
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
I accidentally placed an order, realized my mistake 2 hours later and contacted wsjwine.com via their chat bubble. They said they would try to cancel it but but the order has already gone to the warehouse and probably it couldn't be stopped. But if it was stopped I'd be charged a $28 restocking fee. Just plain stupid. Of course no phone number available to speak with a human. WSJWINE.COM from now on.
Nice wines at good price. Not much more to say than that. They ship four times a year. I just have enough wine now and don't need a box that often. Thanks
Being a loyal customer for years now, VERY SATISFY one. The Quality ( wine) Promotions, Customer Service Excellent, ups my last order ( Yonkers NY) was send on Friday got my wine the next day ( Saturday) WOW its magical delivery :) Thank you so much and please keep up The GREAT work. Yours Truly
Hi Alberto,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
First time using this site- - good selection particularly of organic wines of which I had some interest in purchasing. All reasonably priced and delivered to my door in a timely manner
Hello D S
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Good selections and sales, shipped right away. I have used them many times with flawless service. They respond quickly with an email to let you know when to expect your wine.
Hi Darby,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
They have the best selection of wine you can always find something you like. There customer service is excellent, reasonable price, and they deliver on time. I highly recommend them..
Hi Marie,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great tasting wine, at good prices. Shipping is free and fast. Love options to pick-up at local stores when I'm not home. Packaged very well and never had any issues.
Hi Shane,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
They have a decent selection and there are always promotions going on to discount the prices.
When my state's liquor store closed Wine Insiders was my go-to place for wine.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback. Contact us regarding current promotional offers and our agents will be happy to assist.
We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have always viewed wine like music: it's very personal and everyone has his or her own taste. Wine Insiders is like satellite radio. You can pick what you want, it's not expensive, and there's a wide variety to choose from. Generally, my wife and I have a selection of 8-9 wines we buy by the case, and every once in a while we'll get a curated case just to see what's out there that we might be missing. WI ships quickly and customer service is terrific; they've cheerfully bailed me out of a couple of stupid order mistakes I've made. The best part is WI prices, especially if you take advantage of their full case specials. As much as I love browsing wine stores, the shops can't (or don't want to) hold a candle to WI prices. If you are into certain popular wine brands or vintages, WI may not be for you, but if you like to look around and try different wines without breaking the bank, for me there is no better way to do it than WI. You won't like everything, but I can almost guarantee you will find surprising little wines you never heard of that you'll want to keep several bottles on the rack (or a case if you have the space).
Hi Craig,
Thank you for the great rating and positive feedback. We are pleased you are satisfied with all aspects of our service and appreciate your continued support.
Should you have any questions regarding a particular varietal or offer, our representatives are always available to assist you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Been in America for 5 years a gift on my first Xmas introduced me to Wine Insiders, have ordered a few cases always prompt delivery good selections of wines for all tastes, all their deals are good value,
Keep the good work up
Cheers
Alex Gill
Hi Alex,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are always available to help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I enjoy the wine offerings from Wine Insiders and the ability to discuss the various wines that are highlighted in the emails that I receive from Wine Insiders. I have introduced Wine Insiders to my family and friends and they are just as happy as I am about the wines, the shipping options and the ability to chat with the folks at Wine Insiders. Great experience all around.
Hi Phillip,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered using Groupon as well as directly from the company. Both ways, I have been very happy. I am looking for bargains and discounts on mail order wine. Affordability is important to me. Almost all the wines have been quite tasty and drinkable. Maybe one or two were mediocre, but that happens to me at a wine store too. I have not been disappointed, in fact, I keep ordering. If you use Groupon, there will be a 30.00 shipping charge upon ordering. The deals are so good that it still works out to be very reasonable. Do the math and read the fine print. The selections are very cheap on Groupon which is how I discovered the company in the first place. I am happy to say that I have not encountered any damage or rudeness or problems like some of the other reviewers have which is why I chose to write a review. As for delays in shipping I can only say that we are in the middle of a global pandemic which has altered the timing on all shipping, even Amazon. Be patient, your yummy wine will arrive a little later than you expected. No big deal! Thank you Wine Insiders. CHEERS
Hi T M,
Thank you for taking the time to provide this feedback. I'm very pleased to hear that you've had a positive experience with all aspects of our service. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
Easy to order and prompt shipping. Will be great if free shipping is offered say for 3 bottles or a min of $25 etc.
Had some minor issues with a shipping / damaged but was re-shipped.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Hossur,
Thank you for taking the time to provide this feedback. I'm sorry to hear about the delay regarding your damaged order, but happy we were able to resolve the matter quickly for you.
Regrettably at this time we are only able to offer free shipping on an order of 6+ bottles. However we continuously have new promotional specials available and our representatives will always search for the best offer to fit your needs. We assist in every way we can to make sure you are satisfied with your order.
If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 6:00am – 5:00pm PST or send us an e-mail at info@wineinsiders.com.
Very easy to order, great wine selections and reasonable prices. Excellent customer service!
Wonderful Spanish, Argentine, Chilean and Portuguese wines
Products used:
All their wine selections
Hello David,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Truly one of the best offers out there and the wines provided are not throw away table wines. I ordered more less than a week ago, because guest's loved the selection at our gathering.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Harols,
Thank you for the great rating. We really appreciate you taking the time to send us your feedback and are pleased the selections were a hit.
If there is ever a particular varietal you are searching for please do not hesitate to reach out to us. Our agents are always available to assist.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Cheers!
How could I have signed up for some "subscription " that I was unaware of without deceptive advertising or tricky fine print? Why was I sent 2 corkscrew promotion kits? The wine is ok.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick, accurate delivery! Perfect gift for my husband for Father's Day and birthday, but would be great for any other celebration, or no special coccasion at all!
Tip for consumers:
Cheaper deals through Groupon
Products used:
Wine
Hi Rose,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
When I decided to try ordering wine on line, I looked at several options. Ended up with Wine Insiders - Glad I did!
The transaction, communication and delivery was top notch. Nice introductory offer.
Hello Kim,
Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are glad to hear of your positive online shopping experience with us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered from Wine Insiders several times over the past two years and I am absolutely impressed with this company. The value, selection, and first class customer service will impress you too!
Hi William M.,
Thank you for taking the time to provide this feedback. I'm very pleased to hear that you have been enjoying our service. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
Simple, you order, they deliver. It's hassle free. If you are not home to sign for it you can arrange other locations. Great deals with interesting wines
Hi Seema,,
Thank you for the great rating! We appreciate the positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I was skeptical of getting good wines at the prices they offer but so far I have no tried any wine that was not great! I'm very impressed by their selection and prices!
Hi Sam,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Great wines for the price. I have ordered 2 cases so far and am not disappointed at all. I just wish they could deliver to Rhode Island. We have to pick up at a Fed-Ex location in Massachusetts.
Hi Anne,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been buying wine from Wine Insiders since I got my first box as a Christmas gift 4-5 years ago. The wine is from vineyards that you don't see in the liquor or grocery store, but it is really good. I have identified a number of favorites and include them in every order, plus I find one or two new wineries to try. I mostly stay in the $20 range for a bottle of wine. Wine Insiders pricing is amazing. They often have sales where all wines (if you buy a certain number of bottles) are less than $10. The shipping and delivery is also quick, 2-3 days and the wine is delivered to my door. Wine Insiders also has promotions where they provide you free gifts, wine openers or bottles of wine.
Wine Insiders was a life saver when we were limiting going out during the height of the pandemic. Go on-line, select your favorite wines (white, red, sparkling), place your order, and quick delivery. Now, when my life is pretty much back to normal, I find I enjoy the wines and the convenience of ordering from Wine Insiders.
Products used:
Wonderful, tasty, red and white wine
Hello Bonnie
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I discovered Wine Insiders several years ago and, apart from occasionally running dry, I have not bought wine through a retail outlet since. Wine Insiders offers 3 distinct advantages over liquor stores and grocery stores:
1) Price - Wine Insiders offers really great wines at very good prices. This is enhanced even more when you take advantage of their many sales and discount offers.
2) Variety - Wine Insiders has a tremendous selection of wines from all over the world. I really enjoy trying the many new and varied labels they offer.
3) Easy - Physically going to the store to buy wine can be a pain... particularly if you like to buy wine in larger quantities (thus reducing the number of trips to the store). Wine Insiders offers easy selection and payment and can deliver to your door a few days later.
In addition to being easier than retail I also think Wine Insiders is better than other online sites. They let me buy exactly what I want without requiring that i join a "club" or have a subscription that delivers wine I don't want.
Hi Jim,
Thank you for taking the time to send us your positive feedback. We appreciate your continued support. Our customer service team is available to assist you with any of your wine needs.
Should you have any questions, regarding a promotion or a particular varietal, do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I'm not a wine connoisseur, but I do like a good red wine. I came across wineinsider and thought I'd give it a try. The order process was easy, the delivery was quick and the packaging itself was very good. I also really enjoyed the wine as well. I wouldn't hesitate to refer my friends to wineinsiders and I will undoubtedly use it again.
Tip for consumers:
Check for coupons/Groupon for better deals
Products used:
Wine
Hi Michael,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wine I receive in my shipments (about 8 over the past 2 years) have all been excellent. The site is easy to use. The orders arrive quickly, & the wines are delicious. Love ordering from them!
Hi!
Thanks for your feedback and exceptional rating.We appreciate your continued support and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Gain trust and grow your business with customer reviews.
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
Hi Frank,
Thank you for the great rating and positive feedback. We are glad to hear you are enjoying our service and hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!