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Wine Insiders has a rating of 3.0 stars from 1,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Wine Insiders ranks 6th among Wine sites.
This company does not typically respond to reviews
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
I accidentally placed an order, realized my mistake 2 hours later and contacted wsjwine.com via their chat bubble. They said they would try to cancel it but but the order has already gone to the warehouse and probably it couldn't be stopped. But if it was stopped I'd be charged a $28 restocking fee. Just plain stupid. Of course no phone number available to speak with a human. WSJWINE.COM from now on.
Wine Insiders is super easy to use. Great quality and great shipping. I've been more than happy with the product and their service. Many thanks to Wine Insiders.
I loved your specials and loved when you did the selections for me - hope that comes back. Loved all the wines you have selected over the years for me. Please keep this going.
Hi Jane,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your wine purchase. Our agents are always available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I started ordering wines from Wine Insiders since the beginning of the pandemic. They have provided great service along with the excellent wines we have received from around the world.
Hi Roger,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been pleased with every order I have placed. The shipments are always fast and accurate and their sales are amazing! I will continue to order from them!
Hi Kariann,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have ordered from Wine Insiders twice and both times have been very pleased with the quality of the wine, the price, and the quick service. We will definitely order again!
Hi David,
We appreciate you taking the time to send us your positive feedback. Thank you for the great rating!
Take advantage of our friend referral program and share the savings with your friends. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Please, do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have been pleased with all of the wines we have received from Wine Insiders. We have not had any issues with delivery and will order from them in the future.
Hi Linda,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We appreciate your variety of very excellent wines. It's always fun trying a new variety. We appreciate your sales featuring French wines or Italian wines! Thanks! We have never been disappointed!
Products used:
Wine
Hello Linda, Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
They have delivered excellent wines in a short delivery time. They have kept me informed about the delivery by emails and text. The wines have been very enjoyable.
Hi Dan,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wines are great tasting and the prices are really good, some wines are so good that unfortunately they are gone when we go to reorder. Also very speedy service
Hi Lilliam
Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
My first order was a groupon which went fine; the wine quality was actually not bad for the price. I then ordered a number of bottles off the website that were on sale. I received an email confirming what I had ordered. When the shipment arrived, all the wines were different. I had ordered mostly white wine and what arrived was red. When I called, the agent told me my selections had been substituted because what I ordered was not in stock. He said I would not be able to get the wines I actually ordered, even though when I ordered them they showed as "in stock" and I even received a confirmation email and shipping email with the wines I had selected. He said I could send back the entire case of red wine for a full refund or keep the wines they sent me and he would credit be back $25. I took the credit, although I am still annoyed I didn't receive any of the wines I ordered and I wish someone had told me all my wines were being substituted so I could have canceled the order altogether. With so many other wine company options available this was the last order I will place with Wine Insiders.
* Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Conor S.,
Thank you for taking the time to provide this feedback, and I do apologize about the experience you had. In the unlikely event that a particular wine is unavailable at time of shipping, we may substitute a wine of similar style and of equal or greater value in your shipment. With that being said, you definitely should have not received red wines in lieu of white wines and you should have received communication regarding the change. I do apologize if this was not handled in a way that is up to our standards. If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.
Sincerely,
Wine Insiders
Wine Insiders has been so great over the last couple of months. The selection of wines has been amazing and the prices. The shipping and drop off has been a breeze. Thank you for everything
Hi Rob
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great at mailing cases of excellent wines.
Very good service and delivery and packaging!
Awesome choices of reds whites or mixed cases at great prices
Hi Blake,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Price is a great wine is delicious all sorts of red wines all sorts of whites all sorts of roses
Very easy to order Convenient to pick up if you're not home they deliver to other locations
Hi Russ,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine Insiders is a great way to experience new wine and develop your favorites with reasonable prices, easy delivery and great customer service. It's a fun way to discover new and delicious wine!
Tip for consumers:
Read reviews for help with selection
Products used:
Many bottles of wine
Hello CM
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I think this is the most reasonable site to buy wine. Not only are the prices and offers great, the wine selection is wonderful! This is my go-to site for wine.
Hi Dámaris,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I enjoy all the wines I get. I have a glass of wine with dinner every evening. I have ordered dozens of times and the deals are great and the wines even better!
Hi Rosa,
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I was pleasantly surprised with the quality of the wines I received. The price was well under what I would expect for the quality. Will not hesitate to order again.
Tip for consumers:
Wine Insiders are a great company to deal with. The wines and the value are great.
Products used:
Wine
Hi Irene,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I've bought from them many times and haven't been disappointed yet. I've gotten to experience many different varieties from many different countries. You won't be disappointed.
Hi Al,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Good Deal, Good Price, Good Wine. Three different wine with three different taste but all with good flavor for the price that you pay. Would definitely buy again.
Hi Ken,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed the wine selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Any bonus credits, credits for onboarding new members are BOGUS! They pull your money and will not - do not apply your EARNED CREDITS. Even after calling customer service I was given a I'm so sorry but we cannot apply your credits. WHY you ask? Because I had an angel balance. What's an angel balance you ask? It is YOUR MONEY you are loaning the winemakers. So bottom line I had to use my outstanding balance I loaned them of MY MONEY before using my EARNED CREDITS! NEEDLESS TO SAY I QUIT THIS COMPANY!
Hi Victoria! Thank you for taking the time to send us your feedback. Currently, we regret to inform you that our referral program is presently unavailable. This decision was made to ensure the seamless and secure implementation of the new system, which will ultimately enhance your overall experience with our services.
However, how it worked was we will give your friends $100 off their first purchase of $200+tax. After they place their 1st order, you'll get the same offer, a $100 off coupon, to use on your next purchase of $200+. If you did not receive your voucher code, or if your code is not working because the program has been paused, we sincerely apologize for the inconveniences. We'd be happy to honor the offer for you, please get in contact with us at info@wineinsiders.com or at (800) 615-7304, Monday thru Friday 9:00am to 8:00pm (EST), and Saturday and Sunday 10:00 am to 7:00pm (EST), excluding holidays.
If you'd like us to give you a call, please send me a private message with your contact information, and I can schedule for a supervisor to call you immediately.
Easy to order and easy to receive. Unable to review all wine as I have only opened 2. Each different in taste and drinkable. Not a wine specialist. Like a wine or do not.
Hi Norma-Jean,
Thank you so much for your review. We really appreciate your feedback and are pleased to hear of your positive experience with our service.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great wine selection with inexpensive shipping to my home.
Always great value and great customer serviceand price, we are happy customers. Excellent website, easy to navigate.
Hi Edmund,
Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Love order from Wine Insider. Easy to pick out some variety wines for family gatherings. Most important their shipping were fast and good packaging. Thank you, keep up the great service.
Hi Pauline,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
My review title says it all. Love the wine, service and quick delivery. What more could you ask for? Well how about great prices, because they offer that too!
Hi Carla,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Initial order took longer than promised or expected. Subsequent orders went smoothly. Selection and prices are quite good. I recommend you give it a shot.
Hi Thomas,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service.
We sincerely apologize for any shipping inconveniences.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Gain trust and grow your business with customer reviews.
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
Hi,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!